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Article
Publication date: 8 May 2017

Natalia Larraz, Sandra Vázquez and Marta Liesa

The purpose of this study is to analyze and assess the impact of cooperative learning in the acquisition of generic skills in teaching students.

1375

Abstract

Purpose

The purpose of this study is to analyze and assess the impact of cooperative learning in the acquisition of generic skills in teaching students.

Design/methodology/approach

The methodology underlying this research has a qualitative orientation. An ad hoc questionnaire has been used as an instrument, in addition to a team notebook, and the observation as procedure to analyze the perceptions of the students in the process.

Findings

The main results indicate that thanks to the active methodologies, more specifically, the cooperative learning, students develop and improve transferable skills, such as negotiation, leadership, teamwork, reflection, etc. Similarly, the authors have observed improvements in the classroom environment and their social interactions.

Research limitations/implications

The limitations and possible implications of this study are in the direction of analyzing the implemented cooperative learning methodology techniques to observe the existence of differences in learning. Moreover, they are also related to the analyzing of individual implications for teamwork to assess group learning and its influence on motivation and teamwork. Finally, they are related to the analysis of the involvement of observation and self-regulatory mechanisms in the teamwork learning.

Practical implications

With this research, the authors incise in the necessary methodological change in universities, responding to the demands of the European Higher Education Area (EHEA) and highlight the importance of using active methodologies.

Social implications

Cooperative learning is an effective teacher training tool for future teachers who will have to develop in an interpersonal context and, in turn, will teach students who need to acquire a personal and social skills.

Originality/value

This paper evaluates the impact of using active methodologies and how they contribute to the development of transversal or generic competencies in a real context of university learning.

Details

On the Horizon, vol. 25 no. 2
Type: Research Article
ISSN: 1074-8121

Keywords

Open Access
Article
Publication date: 29 March 2021

Janet C. Kimeto

This paper aims to identify skills and competencies perceived relevant by tourism graduate employees and tourism employers for providing quality tourism services in Kenya.

4386

Abstract

Purpose

This paper aims to identify skills and competencies perceived relevant by tourism graduate employees and tourism employers for providing quality tourism services in Kenya.

Details

Tourism Critiques: Practice and Theory, vol. 2 no. 1
Type: Research Article
ISSN: 2633-1225

Keywords

Article
Publication date: 27 July 2020

Gabriella Kuráth and Norbert Sipos

The purpose of this paper is to show the effects of the six competence areas of Garcia-Aracil and Van der Velden (2007) on new graduates' labor market success measured by salary.

Abstract

Purpose

The purpose of this paper is to show the effects of the six competence areas of Garcia-Aracil and Van der Velden (2007) on new graduates' labor market success measured by salary.

Design/methodology/approach

The paper starts with a literature review about the role of competencies in higher education. Then the Graduate Career Tracking System (GCTS) carried out at the University of Pécs (UP) in Hungary provides a good basis to understand the competence assessment methodology better. Furthermore, GCTS is suitable for carrying out an exploratory, a confirmatory factor analysis and an OLS regression to discover the connection between competencies and level of income.

Findings

The analyzed results, using a representative online survey based on 6,190 respondents, show that the six competence sets do exist, but that not all of them have a significant effect on salaries. With the control variables involved, 24.3% (EFA) and 23.0% (CFA) of the global competencies account for variance in salaries. The impact of methodological and the socioemotional set on salaries can be clearly seen among those with new degrees, and based on the results and the literature review, the HEIs can improve them.

Research limitations/implications

In the absence of nationwide general competence assessment, the results are limited only for the UP graduates of Hungary, even if this HEI is one of the biggest ones.

Practical implications

Based on the results, more soft-competence development courses and opportunities should be offered by the HEIs.

Originality/value

The findings of the study help us to understand the role of the institutions in tertiary education, the extra service to be provided to assist students in being successful in life. Based on the literature review, there is a need to understand better the connection between competencies and labor market success. This paper contributes to this and also presents an opportunity for further comparative research. The sample is robust to allow other researchers to use this conceptual model and apply it to other countries.

Details

Education + Training, vol. 63 no. 3
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 8 September 2020

K. Sumitha P.N. Kannan and Alaa Garad

This study investigates the competencies required for quality management professionals to meet the needs of industry 4.0. The authors use a case study strategy at an electronics…

2071

Abstract

Purpose

This study investigates the competencies required for quality management professionals to meet the needs of industry 4.0. The authors use a case study strategy at an electronics manufacturer in southern Malaysia, to adapt their role to be relevant in the industry 4.0 environment. In doing so, this study answers the following four questions: (1) How are the changing technological trends expected to impact the future role of quality in industry 4.0? (2) What are the competencies gap between current and future roles of quality professionals? (3) What are the views and practices related to quality roles? (4) How can the gaps identified be closed to meet the quality challenges of industry 4.0?

Design/methodology/approach

The research methods consist of a comprehensive review of literature on the technological trends towards industry 4.0 and the impact on the role of quality and competence that may be required in the future, as well as internal document review on the current roles of quality professionals in an electronics manufacturer in southern Malaysia, to identify the competence gap. Empirical data was collected based on surveys conducted on 64 quality professionals with a response rate of 96.88%. Interviews were conducted on three decision-makers from critical areas in the electronics manufacturer for viewpoints from three different perspectives: finance, operations and talent development.

Findings

Quality professionals will require technical competencies to interpret large amounts of data from processes to make strategic decisions, the use of new AR tools and be aware of data security risks. Methodological competencies will be required to use data to identify the source of problems, to access reliable sources of learning and the ability to use new tools for solving complex problems efficiently. Social competencies will be required in communications across multi-sites, suppliers and customers in new collaborative virtual platforms, with the ability to retain tacit and explicit knowledge, in a decentralized environment that will require leadership ability to make decisions. Personal competencies required will be the ability to work in a flexible workplace and time and more frequent work-related changes.

Research limitations/implications

The limitation of the study is based on what the authors currently know of the future, which may not be much for the quality professionals in the electronics manufacturer, who have not been exposed much to the technology yet. The potential for the future landscape to change dramatically with rapid technology changes may also result in a different set of skills for future quality professionals. The quality professionals who were involved in this study were the quality executives, engineers and managers, irrespective of their gender, age, length of service and experience in the field of quality. Therefore, these variables were not taken into consideration for this research.

Practical implications

This research helped to identify the role of quality in industry 4.0 and key competencies that the quality professionals in the electronics manufacturer will require to adapt to their role in industry 4.0. However, based on the questionnaire and the interview comments of key personnel, it can be concluded that quality professionals lack awareness of their new roles in industry 4.0. This could be due to the fact that the new technology is not implemented by quality professionals but by the innovation team based in Singapore headquarters, as was also advised by the operations head.

Social implications

The benefit of industry 4.0 technology is clearly shown by Philips's new Dutch factory with robotized technology that was able to produce the same output with one-tenth of the workers of its China factory (Rifkin, 2014, chapter 8). Rojko (2017, p. 80) also shared a similar view that industry 4.0 is expected to reduce production costs by 10–30%, logistics costs by 10–30% and quality management costs by 10–20%. The importance of this research can be seen from the findings of “The Future of Jobs” (2018, p. 22), which suggests that the window of opportunity for organizations to leverage the new technology to re-skill is within the period of 2018–2022, in order to enable employees to reach full potential in the high value-added tasks. The electronics manufacturer may need to keep to this timeline to maintain its competitive advantage.

Originality/value

The purpose of this paper was to determine the competence gap of current quality professionals in the electronics manufacturer with the competencies required in industry 4.0. This led to the third objective, to identify the views of stakeholders based on the propositions derived from the gaps identified, to triangulate the findings, to conclude the competency gaps of the current quality professionals in the electronics manufacturer. Finally, the objective of this paper was to make a recommendation on how to prepare the quality professionals in the electronics manufacturer for their role in industry 4.0. The research identified the technical, methodological, social and personal competencies gap of the quality professionals in the electronics manufacturer by looking at the changes expected in industry 4.0 from four aspects, factory (people and process), business, product and customers.

Details

International Journal of Quality & Reliability Management, vol. 38 no. 3
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 13 February 2009

Mercedes Marzo‐Navarro, Marta Pedraja‐Iglesias and Pilar Rivera‐Torres

The curricular profile that businesses demand from their workers is undergoing considerable change, especially in regard to university graduates. Considering the functions that…

1186

Abstract

Purpose

The curricular profile that businesses demand from their workers is undergoing considerable change, especially in regard to university graduates. Considering the functions that are associated with universities, they should respond to these business demands. As a result, they should educate their students following curricula that fit the needs of the labour market. This fit would allow improving the employability of university graduates. The objectives of this work consist of determining the competencies that firms demand from university graduates and determining the curricula that universities follow to educate their students.

Design/methodology/approach

Through a comparison of these objectives, the paper analyses the mismatches that exist between these competencies and the curricula, and action lines are proposed to correct them.

Findings

The results show the various competencies that universities must improve upon in the education of their students. This improvement would mean a better fit between university curricula and business demands.

Research limitations/implications

The research was applied in one region of Spain, and it would be appropriate to expand it to the entire country.

Practical implications

University managers can use the information obtained from this study as the basis for designing and subsequently implementing action lines that allow improving the curricular profile of university graduates.

Originality/value

There are few papers that analyse the competencies that firms demand from university graduates and that determine the curricula that universities follow to educate their students.

Details

Education + Training, vol. 51 no. 1
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 4 October 2018

Fátima Suleman and Ana Maria Costa Laranjeiro

Available literature overlooks the factors that affect employers’ opinions of the skills graduates bring to the labour market. The purpose of this paper is to examine the…

1071

Abstract

Purpose

Available literature overlooks the factors that affect employers’ opinions of the skills graduates bring to the labour market. The purpose of this paper is to examine the relationship between the perception of graduates’ skills and the employers’ anticipative and remedial strategies.

Design/methodology/approach

A qualitative multiple case study is used and data were gathered from interviews with human resource managers in ten firms in Portugal. The data set includes information on perceptions of graduates’ skills, solutions for the acquisition of skills, hiring and training policies, and practices associated with university–industry linkages.

Findings

Almost all the employers sampled are unsatisfied with graduates’ preparation in soft skills and other personal traits. Some report skill shortages and gaps in technical skills that result in training costs. The perception of technical skills varies according to anticipative and remedial strategies.

Research limitations/implications

This is an explorative study with a very small sample of firms. However, it is a first step towards further research into whether the perception of graduates’ skills is affected by anticipative and remedial strategies implemented by firms within a particular human resource development system.

Practical implications

It is argued that the responsibility for graduates’ employability should be shared. Practitioners should learn how to interact with higher education, researchers should profit from insights into typologies of employers’ strategies on skill formation, and policy makers should understand that employers are heterogeneous and there is no one-size-fits-all solution.

Social implications

Universities, employers and policy makers should understand that the employability of graduates presupposes shared responsibility.

Originality/value

The relationship between the strategies employers adopt to access skills and their perception of graduates’ skills is a quite underexplored topic.

Details

Education + Training, vol. 60 no. 9
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 4 September 2007

Philipp Grollmann, Roland Tutschner and Wolfgang Wittig

The purpose of this article is to provide research findings on learning and the structuring of qualifications in the IT‐sector in Germany and relate this to the international…

Abstract

Purpose

The purpose of this article is to provide research findings on learning and the structuring of qualifications in the IT‐sector in Germany and relate this to the international discussion on the structuring of qualifications for the IT‐industry.

Design/methodology/approach

The article is based on desk research as regards the international discussion. The empirical findings stem from a standardised survey and case studies on learning in the IT sector within Germany and analysis of supplementary studies.

Findings

Two general approaches can be distinguished: one based on coherent occupational profiles and one based on market‐driven smaller unit certificates. The German system can be interpreted as a hybrid. It includes elements of both, thus allowing for a direct comparison of the two approaches. The empirical findings illustrate an acceptance problem. The study also suggests that work process‐oriented learning is not always sufficient to generate the necessary competences required for new tasks, that profiles do not correspond to the more comprehensive profiles in small and medium‐sized enterprises and that they do not match career aspirations of employees.

Research limitations/implications

The research presented here is based only on empirical research in the IT sector in Germany. It is hoped that this can be extended to other contexts in the future.

Practical findings

From the performance of the German case and the empirical findings it can be concluded that the model of comprehensive profiles is more promising in terms of mobility and transfer of qualifications. This is interesting for stakeholders and decision makers.

Originality/value

Empirical evidence on the topic is scarce. This article aims at contributing to filling this gap.

Details

Journal of European Industrial Training, vol. 31 no. 7
Type: Research Article
ISSN: 0309-0590

Keywords

Article
Publication date: 31 January 2024

Juan Zhang, Xi Gao, Xi Hong and Hamish Coates

Although doctoral education has experienced substantial development in recent decades, it remains an elite, hence fragile, dimension of university policy and practice. This study…

Abstract

Purpose

Although doctoral education has experienced substantial development in recent decades, it remains an elite, hence fragile, dimension of university policy and practice. This study aims to articulate perspectives to guide the next phase of strengthening and growth.

Design/methodology/approach

Working from theoretical and empirical research conducted in China, including scholarship on workforce ecosystems, education design and the student experience, this study contributes a framework with qualitative insights which clarify the goals and experiences of doctoral education in ways that will render it more relevant, effective and contributing.

Findings

The paper identifies areas for doctoral reform to ensure career readiness, including three distinctive outcomes and four indispensable experiences.

Originality/value

This study advances a doctoral design framework which can render transparent the substance of programs and prompt program coordinators to develop and ensure career relevance.

Details

Studies in Graduate and Postdoctoral Education, vol. 15 no. 2
Type: Research Article
ISSN: 2398-4686

Keywords

Article
Publication date: 25 August 2021

Hadi Balouei Jamkhaneh, Arash Shahin, Sahar Valipour Parkouhi and Reza Shahin

This study aims to identify the drivers of human resource empowerment in understanding the new concept of Quality 4.0 in the digital era.

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Abstract

Purpose

This study aims to identify the drivers of human resource empowerment in understanding the new concept of Quality 4.0 in the digital era.

Design/methodology/approach

First, the literature of quality management evolution in the fourth industrial revolution (Industry 4.0) and the position of the required workforce in Quality 4.0 were reviewed and then by using the opinions of experts and managers of Knowledge-Intensive Business Services (KIBS) firms, a set of driver effects on the readiness and ability of human resources was identified in the context of Quality 4.0. After identifying the drivers, cause-and-effect relationships among these drivers were investigated using the Grey DEMATEL technique.

Findings

A total of 29 Quality 4.0 drivers of readiness and workforce ability were identified, based on multiple interactions of quality management in different stages of the production cycle. They were divided into new valuation approaches, composite dimensions, team creativity and thorough inspection. “Technical abilities and capability to solve problems” was identified as the most significant driver.

Practical implications

Findings help KIBS firms to take necessary measures and plans. Consequently, they can increase the readiness and ability of human resources based on the changes in managing Quality 4.0. Also, considering the importance of each driver, they will be able to take a step towards total quality improvement.

Originality/value

Despite extensive research on the subject of the fourth Industrial Revolution, research on the human aspects required for managing Quality 4.0 is limited. This study was performed to examine the cause-and-effect relationships between human resource drivers to adapt to the changes in Quality 4.0.

Details

The TQM Journal, vol. 34 no. 1
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 4 April 2022

Hafiz Muhammad Naeem and Patrizia Garengo

This paper proposes an SME oriented Industry 4.0 maturity framework to explore the interplay between manufacturing processes, performance measurement system and management…

Abstract

Purpose

This paper proposes an SME oriented Industry 4.0 maturity framework to explore the interplay between manufacturing processes, performance measurement system and management practices (PMM). Given that the fourth industrial revolution, famously referred to as Industry 4.0, is a new paradigm for manufacturing firms, it is crucial to know the ‘as-is’ state or maturity of SMEs' manufacturing processes and link it with their PMM. Despite the availability of numerous maturity models, no previous study has tried to link the maturity of manufacturing processes with performance measurement and management.

Design/methodology/approach

Due to the exploratory nature of the study and the lack of theoretical base for Industry 4.0 maturity and PMM interaction, especially in the SME context, a multiple case study approach has been adopted due to its robustness and effectiveness under such circumstances.

Findings

There is a strong interplay between the maturity of manufacturing processes and PMM. The firms that have invested in their manufacturing processes have also developed performance measurements. Overall, performance measurement is more developed than performance management practices.

Originality/value

The characteristics of the interplay between the maturity of manufacturing processes and PMM are summarized in three main propositions. Moreover, the study provides practitioners with an assessment framework to help SMEs evaluate the current state of their manufacturing processes and PMM to highlight the areas of improvement towards the I4.0 expedition.

Details

International Journal of Productivity and Performance Management, vol. 71 no. 4
Type: Research Article
ISSN: 1741-0401

Keywords

1 – 10 of over 30000