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1 – 3 of 3Hyo Jung (Julie) Chang, Mohammad Abu Nasir Rakib, Md Kamrul Hasan Foysal and Jo Woon Chong
The comfort of apparel is not only a feeling of perception but also a tangible measure. The fit and fabric of clothing can exert a perception of comfort for the wearer, whereas…
Abstract
Purpose
The comfort of apparel is not only a feeling of perception but also a tangible measure. The fit and fabric of clothing can exert a perception of comfort for the wearer, whereas actual comfort largely depends on physiological and emotional soothing. However, there is still no solid work on connecting the bridge between physiological and emotional feelings to the comfort of clothing. In this study, we have conceptualized, formulated and proven the relation between physiological and emotional parameters with clothing fit and fabric to find the true comfort of the wearer.
Design/methodology/approach
A mixed-method research design using physiological and emotional parameters for different fabric and fit combinations were used for this study. The physiological comfort parameters (i.e. heart rate and respiration rate) are extracted from the subjects using gold-standard clinical devices for various fit and fabric combinations. For the emotional response, a survey was conducted for the same subjects wearing all the fit and fabric combinations. Statistical analysis and modeling were performed to obtain the results.
Findings
Physiological indicators such as heart rate are closely linked with user comfort. Due to the limitations in environmental control, the physiological changes obtained did not significantly vary for different fabric and fit combinations of the clothing. However, a significant change in emotional response indicated a definite relationship between different fabric and fit types. Based on the participants’ responses, weather conditions, size of the clothing item, types of fabrics and style also influence the participants’ choice of clothing.
Originality/value
The research was conducted to discover the relation between true comfort (physiological and emotional parameters) and clothing (fit and fabric), which is unique to the field. This study closes the gap and builds up the relationship, which can help introduce clothing comfort to users in the future. The findings of this study help us understand how fabric types (natural or synthetic) and clothing fit types (loose or fitted) can affect physiological and emotional responses, which can provide the consumer with satisfactory clothing with the suitable properties needed.
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Md Kamrul Hasan and Derrick D'Souza
Taking an organizational perspective, this paper aims to understand how organizations respond to such strong and concurrent societal effects, and to answer the question, “How…
Abstract
Purpose
Taking an organizational perspective, this paper aims to understand how organizations respond to such strong and concurrent societal effects, and to answer the question, “How should researchers conceptualize the symbiotic relationship between society and business during a catastrophic societal event?”
Design/methodology/approach
The authors highlight through numerous examples, the impact of COVID-19 on society is well-evidenced in the research. They also draw on such evidence of the effects of catastrophic societal events like COVID-19 to support the appropriateness of this conceptualization.
Findings
The authors found that organizations that use both short- and long-term activities concurrently are better able to tackle the concurrent short- and long-term effects of catastrophic events like COVID-19.
Originality/value
The authors use ambidexterity theory, supported by evidence derived from organizational responses to COVID-19, to offer a new and more comprehensive conceptualization that frames the concurrent and interrelated short-term and long-term organizational response to a catastrophic societal event. Further, they highlight the importance of studying such organizational responses in the context of the organization’s referent groups.
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Kamrul Hasan Bhuiyan, Selim Ahmed and Israt Jahan
The study investigates the consumer’s attitude to using artificial intelligence (AI) devices in hospitality service settings considering social influence, hedonic motivation…
Abstract
Purpose
The study investigates the consumer’s attitude to using artificial intelligence (AI) devices in hospitality service settings considering social influence, hedonic motivation, anthropomorphism, effort expectancy, performance expectancy and emotions.
Design/methodology/approach
This study employed a quantitative methodology to collect data from Bangladeshi consumers who utilized AI-enabled technologies in the hospitality sector. A total of 343 data were collected using a purposive sampling method. The SmartPLS 4.0 software was used to determine the constructs' internal consistency, reliability and validity. This study also applied the partial least squares structural equation modeling (PLS-SEM) to test the research model and hypotheses.
Findings
The finding shows that consumer attitude toward AI is influenced by social influence, hedonic motivation, anthropomorphism, performance and effort expectancy and emotions. Specifically, hedonic motivation, social influence and anthropomorphism affect performance and effort expectations, affecting consumer emotion. Moreover, emotions ultimately influenced the perceptions of hotel customers' willingness to use AI devices.
Practical implications
This study provides a practical understanding of issues when adopting more stringent AI-enabled devices in the hospitality sector. Managers, practitioners and decision-makers will get helpful information discussed in this article.
Originality/value
This study investigates the perceptions of guests' attitudes toward the use of AI devices in hospitality services. This study emphasizes the cultural context of the hospitality industry in Bangladesh, but its findings may be reflected in other areas and regions.
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