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Article
Publication date: 6 June 1997

Mary Jo Hatch and Majken Schultz

Addresses the relationship between organizational culture, identity and image. Argues that contemporary organizations need to define their corporate identity as a bridge between…

46068

Abstract

Addresses the relationship between organizational culture, identity and image. Argues that contemporary organizations need to define their corporate identity as a bridge between the external position of the organization in its marketplace and other relevant environments, and internal meanings formed within the organizational culture. Offers an analytical framework using the concepts of organizational culture, identity and image and suggests implications, including the need for symbolic management in and of the organization and the need to combine knowledge from the disciplines of marketing and organization studies.

Details

European Journal of Marketing, vol. 31 no. 5/6
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 1 August 2003

Mary Jo Hatch and Majken Schultz

This paper describes corporate branding as an organisational tool whose successful application depends on attending to the strategic, organisational and communicational context in…

45453

Abstract

This paper describes corporate branding as an organisational tool whose successful application depends on attending to the strategic, organisational and communicational context in which it is used. A model to help managers analyse context in terms of the alignment between strategic vision, organisational culture and corporate image is presented. The model is based on a gap analysis, which enables managers to assess the coherence of their corporate brand. Use of the model is illustrated by examining the stages of development that British Airways passed through in the creation of its corporate brand. The paper concludes that corporate brand management is a dynamic process that involves keeping up with continuous adjustments of vision, culture and image. The model suggests an approach to corporate branding that is organisationally integrated and cross‐functional, hence the thesis that it is important to bring the (whole) corporation into corporate branding.

Details

European Journal of Marketing, vol. 37 no. 7/8
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 20 July 2012

Mary Jo Hatch

This article aims to explore the potential of Dewey's theory of aesthetic expression to expand knowledge about aesthetics in branding and better understand how brands work. The…

3767

Abstract

Purpose

This article aims to explore the potential of Dewey's theory of aesthetic expression to expand knowledge about aesthetics in branding and better understand how brands work. The paper aims to mine the pragmatic theory of aesthetic expression as involving artistry, intention and imagination to reveal the role beauty plays alongside usefulness in defining and refining brand image and meaning.

Design/methodology/approach

Dewey's dialectical method of holistically combining tensions such as beauty and usefulness is applied to brand theory and used to critique current brand management practices.

Findings

The application of the theory of aesthetic expression emphasizes: understanding humans holistically in order to explain how beauty and expression create value and enrich lives; redefining brand ownership and use to accommodate the aesthetic ways people handle expression/expressiveness; and managing brands with appreciation of how beauty empowers them to attract users.

Research limitations/implications

Seven dialectical tensions featured in Dewey's theory are identified and developed into holistic propositions for the future study of brands and branding: beauty/usefulness, act/object, inner/outer material, private/public, expression/statement, appreciation/control, symbolic/instrumental.

Practical implications

The primary practical implication derived from application of the theory of aesthetic expression to brands and branding is that the most beautiful brands emerge from acts of co‐creation that respect the artistry, intention and imagination of the brand's stakeholders.

Originality/value

The article offers increased depth to the study of the expressive/emotional/aesthetic aspects of branding and offers an enriched aesthetic foundation for studying and practicing brand co‐creation.

Details

European Journal of Marketing, vol. 46 no. 7/8
Type: Research Article
ISSN: 0309-0566

Keywords

Content available
Article
Publication date: 1 October 2005

Ted Buswick and Harvey Seifter

994

Abstract

Details

Journal of Business Strategy, vol. 26 no. 5
Type: Research Article
ISSN: 0275-6668

Article
Publication date: 24 August 2012

Sid Lowe, Slawek Magala and Ki‐Soon Hwang

The aim of this paper is to focus on methodological development of research into the influence of culture: the use of cross‐cultural, multidisciplinary and multi‐method techniques.

1096

Abstract

Purpose

The aim of this paper is to focus on methodological development of research into the influence of culture: the use of cross‐cultural, multidisciplinary and multi‐method techniques.

Design/methodology/approach

The paper begins with a review of the interdisciplinary debate in business research, general management, IB and cross‐cultural management. It then explores the identities of paradigmatic combatants and possible “strategic peace initiatives”. It finally outlines some tactical and strategic complexities of such a “peace campaign” and identifies examples where multiple‐lens research offers good potentials for “post‐war” new theory development.

Findings

Ambitious calls for the advancement of interdisciplinary research in business research have appeared regularly and often feel like déjà vu. Cultural research appears to have been locked into paradigmatic “cold” warfare between methodologically distinct research “tribes”.

Originality/value

The authors' view is that culture can be likened to a holograph. It is not a real entity but a projection, which looks very different from different positions. The concern is that views of culture have been rather “monocled” and limited in relevance.

Details

Journal of Organizational Change Management, vol. 25 no. 5
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 21 August 2009

Rex Whisman

The purpose of this paper is to examine the essential role that internal branding plays in successful university settings.

7187

Abstract

Purpose

The purpose of this paper is to examine the essential role that internal branding plays in successful university settings.

Design/methodology/approach

Case studies from businesses and universities, as well as reviews of the pertinent literature and research, provide the data for the paper's analysis of university branding successes and failures.

Findings

The paper concludes that, in the complex university realm, internal branding helps an institution overcome internal resistance to branding efforts. It helps the institution take an identity‐development strategy beyond traditional approaches, such as new logos, snappy taglines and expensive advertising campaigns, to an embedded cultural approach that guides everything from communications, fund‐raising, marketing and personnel policies to enrollment management and program development.

Practical implications

The evidence indicates that the biggest mistake universities make when undertaking branding initiatives is failure to embrace an inside‐out approach to brand development. Those universities that succeed in their branding efforts are willing to borrow strategies from the corporate world to get buy‐in by engaging all interested constituents – faculties, staff, students, alumni and others – in the process.

Originality/value

This paper examines an emerging phenomenon within higher education marketing, one that, as of yet, has not been explored fully in the marketing literature.

Details

Journal of Product & Brand Management, vol. 18 no. 5
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 1 May 1998

Marja Flory

Reports on the author’s experiences as facilitator of an international, academic research team which consisted of members with different cultural backgrounds. Reviews the…

2286

Abstract

Reports on the author’s experiences as facilitator of an international, academic research team which consisted of members with different cultural backgrounds. Reviews the communication processes and group‐dynamics that occurred within this team, in particular those which seemed to hinder progress. Advises how other teams might approach these same issues and achieve effective team working.

Details

Journal of Managerial Psychology, vol. 13 no. 3/4
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 11 September 2009

Stephen A. Leybourne

The purpose of this paper is to examine two aspects of the increasing body of research in the field of project management, namely improvisational working and agile project…

4770

Abstract

Purpose

The purpose of this paper is to examine two aspects of the increasing body of research in the field of project management, namely improvisational working and agile project management (APM).

Design/methodology/approach

This is a comparative paper, considering the extant literature on improvisational working within projects and APM. The paper is essentially conceptual, and concludes with a comparative table of constructs, and their segregation into components and outputs. The growth in the recognition of improvisation as a useful addition to the armoury of the project manager stems from the shift that is taking place within the body of project knowledge generally, in that historically the greater proportion of the project management literature has been the epitome of planning in the prescriptive mode, but that a shift has taken place over the last decade or so towards a more behavioural, and as a result of this, a less structured and more improvisational focus. The second area of scrutiny within this paper seeks to position the limited emerging literature on APM within the wider project literature, and to examine overlaps and commonalities with improvisational working within projects.

Findings

Common areas across the two working styles are exposed and documented, and there is analysis of recent attempts to combine them with more traditional models. Linkages with complexity theory and complex adaptive systems are also briefly addressed.

Practical implications

There is growing awareness amongst practitioners of the potential benefits of improvisational working and “agile” methods, and some potential benefits are identified.

Originality/value

This paper moves further from the “traditional” project‐based paradigm of “plan – then execute”, offering insights into potential emerging best practice for practitioners in some organisational contexts.

Details

International Journal of Managing Projects in Business, vol. 2 no. 4
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 9 May 2016

Anna Seravalli and Luca Simeone

The purpose of this paper is to compare two boundary organizations situated in Malmö (Sweden) and oriented toward opening production. Particularly, it looks at how the two…

Abstract

Purpose

The purpose of this paper is to compare two boundary organizations situated in Malmö (Sweden) and oriented toward opening production. Particularly, it looks at how the two organizations tried to establish and communicate their boundaries during their official opening events, which were structured according to the format of hackathon.

Design/methodology/approach

The authors adopted an ethnographic approach and followed the two events, observing and interacting with organizers and participants. The findings reported here draw upon data collected through direct observation, the authors’ experience as participants, unstructured conversations, e-mail exchanges.

Findings

This paper analyzes the two events in order to show how different cultures of opening production lead to different ways of performing hackathons and, consequently, how these events affect the process of establishing and communicating the organizational boundaries.

Originality/value

The paper looks at the potential of events structured according to the format of hackathon as a way for boundary organizations to position themselves.

Details

Journal of Organizational Change Management, vol. 29 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Content available

Abstract

Details

European Journal of Training and Development, vol. 39 no. 6
Type: Research Article
ISSN: 2046-9012

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