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The customers are demanding the products which are not only healthy but also clean and environment friendly i.e. call for sustainable consumption products. Therefore, this study aims to identify the important drivers of organic food purchase intention.

A cross-sectional research design involving the collection of primary data from 234 respondents was adopted in this study. Responses were gathered from the consumers of organic food representative of the Indian population. Structural equation modelling was applied to analyze data and validate the research model.

The findings of the study would help practitioners understand the factors leading to the purchase intention of organic food products in a growing consumer market. This knowledge would help them devise marketing and communication strategies to increase the consumption of organic food products.

The present study advances existing literature on organic food consumption by extending the theory of planned behaviour with factors, namely, environmental concern, convenience and trust, and establishing their role in developing the purchase intention for organic food products.

Los consumidores demandan productos no sólo saludables, sino también limpios y respetuosos con el medio ambiente, es decir, productos de consumo sostenible. Por lo tanto, este estudio pretende identificar los principales factores que influyen en la intención de compra de alimentos ecológicos.

En este estudio se adoptó un diseño de investigación transversal que incluía la recogida de datos primarios de 234 encuestados. Las respuestas procedían de consumidores de alimentos ecológicos representativos de la población india. Se aplicó un modelo de ecuaciones estructurales para analizar los datos y validar el modelo de investigación.

Las conclusiones del estudio ayudarán a los profesionales a comprender los factores que conducen a la intención de compra de productos alimentarios ecológicos en un mercado de consumidores en crecimiento. Este conocimiento les ayudaría a diseñar estrategias de marketing y comunicación para aumentar el consumo de alimentos ecológicos.

El presente estudio avanza la literatura existente sobre el consumo de alimentos orgánicos mediante la ampliación de la TPB con factores, a saber, la preocupación por el medio ambiente, la conveniencia y la confianza, y el establecimiento de su papel en el desarrollo de la intención de compra de productos alimenticios orgánicos.

顾客要求的产品不仅是健康的, 而且是清洁和环保的, 即呼吁可持续消费产品。因此, 本研究旨在确定有机食品购买意向的重要驱动因素。

本研究采用横断面研究设计, 从234名受访者中收集原始数据。受访者的回答来自于代表印度人口的有机食品消费者。采用结构方程模型来分析数据并验证研究模型。

本研究的结果将有助于从业者了解在不断增长的消费市场中导致有机食品购买意向的因素。这些知识将帮助他们制定营销和沟通策略, 以增加有机食品的消费。

本研究通过扩展TPB的因素, 即环境关注、便利性和信任, 并确定它们在发展有机食品购买意向中的作用, 从而推进了现有的关于有机食品消费的文献。

A viable framework has been proven to reduce operational and institutional inefficiencies in the urban water supply sector. The absence of drivers necessary to develop a framework may have hindered institutional development and effective Ghanaian urban water supply management. Thus, the research aims to identify the drivers and develop a framework for effectively managing the urban water supply in Ghana.

The study utilised a qualitative research design approach and analysed collected data to proffer answers to the research questions. The research sampled 19 participants, and saturation was achieved.

Findings identified drivers for developing Ghana's urban water supply framework. They categorised them into the availability of water supply resources, the level of professionalism of the personnel, the provision of accessible quality water, the efficient management system of water supply, prudent financial management, ethics for managing water supply and the culture of managing water supply. These pertinent constructs form components of Ghana's urban water sector framework.

Besides supporting transformation and sustainability to develop a framework for managing Ghana's urban water supply sector, policymakers may utilise the developed model to evaluate public urban water supply compliance with Ghana's water sector performance.

This article aims to evaluate published food cold chain (FCC) literature against risk management and supply chain sustainability concepts.

The article uses the theory refinement logic proposed by Seuring et al. (2021) to analyze the contents of FCC management-related literature published over the past 20 years. A sample of 116 articles was gathered using Web of Science and subsequently analyzed. The respective articles were then systematically coded against the frameworks of Beske and Seuring (2014) and Vlajic et al. (2012), which focused on building sustainable and robust supply chains, respectively.

The literature review revealed that debates around managing contemporary sources of disruptions/vulnerability and making FCCs more sustainable and resilient are gradually developing. However, an overarching risk management perspective along with incorporating social and environmental dimensions in managing FCCs still needs the adequate attention of the respective research community.

The deductive internal logic of theory refinement approach used in this paper could have been further strengthened by using additional frameworks. This limitation, however, opens avenues for further research. The findings of the paper will stimulate the interest of future researchers to work on expanding our understanding related to sustainability and risk management in FCCs.

The paper is the first attempt to organize published FCC literature along dimensions of supply chain sustainability and risk management. The paper thus provides the respective researchers with a foundation that will help them adopt a focused approach to addressing the research gaps.

This study explores whether metacognitive strategy training can influence the lexical knowledge of L2 learners of the present study, and what they think about the use of metacognitive strategies in language learning classes. To do so, a 50-item multiple-choice vocabulary test, developed by the researchers based upon Nation’s (1990) levels of language proficiency, was employed to measure the learners’ vocabulary knowledge progress during the period of instruction. The instruction received by the experimental group was based on the Cognitive Academic Language Learning Approach (CALLA) Model, developed and validated by Chamot and O’Malley (1994). The findings revealed that the experimental group outperformed the control group in their endeavors for comprehending and producing vocabulary. This may be attributed to the fact that after this intervention, participants have developed their metacognitive awareness and their thinking skills. The study concludes with pedagogical implications and highlights avenues for future research.

ﺗ مّ د ﻣ ﺞ ا ﺳ ﺗ ر ا ﺗ ﯾ ﺟ ﯾ ﺎ ت ﻣ ﺎ و ر ا ء ا ﻟ ﻣ ﻌ ر ﻓ ﯾ ﺔ (MS) ، ا ﻟ ﺗ ﻲ ﺗ ﻌ ﺗ ﺑ ر ا ﻟ ﻔ ﺋ ﺔ ا ﻟ ﻔ ر ﻋ ﯾ ﺔ ا ﻟ ر ﺋ ﯾ ﺳ ﯾ ﺔ ﻻ ﺳ ﺗ ر ا ﺗ ﯾ ﺟ ﯾ ﺎ ت ﺗ ﻌ ﻠّ م ا ﻟ ﻠّ ﻐ ﺔ ﻓ ﻲ ﻣ ﻧ ﺎ ھ ﺞ ﺗ ﻌ ﻠّ م ا ﻟ ﻠّ ﻐ ﺔ ا ﻷ ﺟ ﻧ ﺑ ﯾ ﺔ ﻟ ﺗ ﺳ ﮭ ﯾ ل ا ﻟ ﺗ ﻔ ﻛ ﯾ ر ا ﻟ ﻌ ﺎ ﻟ ﻲ و ا ﻟ ﺗ ﺧ ط ﯾ ط ا ﻟ ذ ا ﺗ ﻲ و ا ﻟ ﺗ ﻌ ﻠّ م ا ﻟ ﻣ ﺳ ﺗ ﻘِّل و ا ﻟ ﺗ ﻌ ﻠ م ا ﻷ ﻓ ﺿ ل ﻓ ﻲ ﻧ ﮭ ﺎ ﯾ ﺔ ا ﻟ ﻣ ط ﺎ ف . و ﻓ ﻘًﺎ ﻟ ذ ﻟ ك ، ﺗ ﻌ دّ ھ ذ ه ا ﻟ دّر ا ﺳ ﺔ ﻣ ﺣ ﺎ و ﻟ ﺔً ﻟ ﻺ ﺟ ﺎ ﺑ ﺔ ﻋ ﻣ ﺎ إ ذ ا ﻛ ﺎ ن ا ﻟ ﺗ د ر ﯾ ب ﻋ ﻠ ﻰ ا ﺳ ﺗ ر ا ﺗ ﯾ ﺟ ﯾ ﺔ ﻣ ﺎ و ر ا ء ا ﻟ ﻣ ﻌ ر ﻓ ﻲ ﯾ ﻣ ﻛ ن أ ن ﯾ ؤ ﺛّ ر ﻋ ﻠ ﻰ ا ﻟ ﻣ ﻌ ر ﻓ ﺔ ا ﻟ ﻣُﻌ ﺟ ﻣ ﯾ ﺔ ﻟ ﻠ ﻣ ﺗ ﻌ ﻠ ﻣ ﯾ ن و ﻣ ﺎ ذ ا ﯾ ﻔ ﻛّر ﻓ ﯾ ﮫ ا ﻟ ﻣ ﺗ ﻌ ﻠّ ﻣ و ن ﺣ ول ﺗ د ر ﯾ س ا ﺳ ﺗ ر ا ﺗ ﯾ ﺟ ﯾ ﺎ ت ﻣ ﺎ و ر ا ء ا ﻟ ﻣ ﻌ ر ﻓ ﯾ ﺔ . و ﻟ ﻠ ﻘ ﯾ ﺎ م ﺑ ذ ﻟ ك ، ﺗ مّ ا ﺳ ﺗ ﺧ د ا م ا ﺧ ﺗ ﺑ ﺎ ر ﻣ ﻛ و ن ﻣ ن 50 ﻋ ﻧ ﺻ ر اً ﻣ ﺗ ﻌ د د ا ﻻ ﺧ ﺗ ﯾ ﺎ ر ا ت ا ﻟّ ذ ي ﺗ مّ ﺗ ط و ﯾ ر ه ﺑ و ا ﺳ ط ﺔ ا ﻟ ﺑ ﺎ ﺣ ﺛ ﯾ ن ا ﺳ ﺗ ﻧ ﺎ دًا إ ﻟ ﻰ ﻣ ﺳ ﺗ و ﯾ ﺎ ت ا ﻟ ﻛ ﻔ ﺎ ء ة ا ﻟ ﻠ ﻐ و ﯾ ﺔ ﻟ د ى ا ﻟ ﺷ ﻌ ب (Nation) (1990 م ( ، ﻟ ﻘ ﯾ ﺎ س ﺗ ط وّ ر ﻣ ﻌ ر ﻓ ﺔ ا ﻟ ﻣ ﻔ ر د ا ت أ ﺛ ﻧ ﺎ ء ﻓ ﺗ ر ة اﻟ ﺗد ر ﯾ س . ا ﺳ ﺗ ﻧ د ت ا ﻟ ﺗ ﻌ ﻠ ﯾ ﻣ ﺎ ت ا ﻟ ﺗ ﻲ ﺗ ﻠ ﻘّﺗ ﮭ ﺎ ا ﻟ ﻣ ﺟ ﻣ و ﻋ ﺔ ا ﻟ ﺗ ﺟ ر ﯾ ﺑ ﯾ ﺔ إ ﻟ ﻰ ﻧ ﻣ و ذ ج ﻣ ﻧ ﮭ ﺞ ا ﻟ ﺗ ﻌ ﻠ م ا ﻟ ﻣ ﻌ ر ﻓ ﻲ ا ﻷ ﻛ ﺎ د ﯾ ﻣ ﻲ ) CALLA ( ا ﻟ ذّي أ ﻋ دّه و و ا ﻓ ق ﻋﻠ ﯾ ﮫ ﺷﺎ ﻣو ت وأ وﻣﺎﻟ ﻲ ) 1994 ( . ﻛ ﺷ ﻔ ت ا ﻟ ﻧ ﺗ ﺎ ﺋ ﺞ أ نّ ا ﻟ ﻣ ﺟ ﻣ و ﻋ ﺔ ا ﻟ ﺗ ﺟ ر ﯾ ﺑ ﯾ ﺔ ﺗ ﻔ و ﻗ ت ﻋ ﻠ ﻰ ا ﻟ ﻣ ﺟ ﻣ و ﻋ ﺔ ا ﻟ ﺗ ﺣ ﻛ ﻣ ﯾ ﺔ ﺑ ﺎ ﻟ ﻧّﺳ ﺑ ﺔ ﻟ ﻔ ﮭ م و إ ﻧ ﺗ ﺎ ج ا ﻟ ﻣ ﻔ ر د ا ت . ﻣن اﻟ ﻣﻣﮑن أ ن ﯾﻌود ذ ﻟ ك إ ﻟ ﻰ ﺣ ﻘ ﯾ ﻘ ﺔ أ نّ ا ﻟ ﻣ ﺗ ﻌ ﻠ ﻣ ﯾ ن ﺑ ﻌ د ھ ذ ا ا ﻟ ﻌ ﻼ ج ﯾ ﻣ ﻛ ﻧ ﮭ م ا ﻟ ﺗ ﻔ ﻛ ﯾ ر أ ﻛ ﺛ ر و ر ا ء ا ﻟ ﻣ ﻌ ر ﻓ ﯾ ﺔ و ﺗ ط و ﯾ ر ﺗ ﻘ دّم ﺗ ﻔ ﻛ ﯾ ر ھ م . ﺗ ﺧ ﺗ ﺗ م ا ﻟ دّر ا ﺳ ﺔ ﺑ ذ ﮐ ر ﺑ ﻌ ض ا ﻵ ﻓ ﺎ ق ا ﻟ ﺗ ر ﺑ و ﯾّﺔ و ﺗ ﺳ ﻠ ﯾ ط ا ﻟ ﺿّو ء ﻋ ﻠ ﻰ ﺑ ﻌ ض ا ﻟ ﺳّﺑ ل ﻟ ﻠ ﺑ ﺣ ث ﻓ ﻲ ا ﻟ ﻣ ﺳ ﺗ ﻘ ﺑ ل .

This paper contributes to the field of public services’ performance measurement systems by proposing a benchmarking-based methodology that improves the effective use of big and open data in analyzing and evaluating efficiency, for supporting internal decision-making processes of public entities.

The proposed methodology uses data envelopment analysis in combination with a multivariate outlier detection algorithm—local outlier factor—to ensure the proper exploitation of the data available for efficiency evaluation in the presence of the multidimensional datasets with anomalous values that often characterize big and open data. An empirical implementation of the proposed methodology was conducted on waste management services provided in Italy.

The paper addresses the problem of misleading targets for entities that are erroneously deemed inefficient when applying data envelopment analysis to real-life datasets containing outliers. The proposed approach makes big and open data useful in evaluating relative efficiency, and it supports the development of performance-based strategies and policies by public entities from a data-driven public sector perspective.

Few empirical studies have explored how to make the use of big and open data more feasible for performance measurement systems in the public sector, addressing the challenges related to data quality and the need for analytical tools readily usable from a managerial perspective, given the poor diffusion of technical skills in public organizations. The paper fills this research gap by proposing a methodology that allows for exploiting the opportunities offered by big and open data for supporting internal decision-making processes within the public services context.

The purpose of this study is to examine the influence of service quality on student’s satisfaction.

Using empirical research, the study identified previously validated scales of service quality and student satisfaction. Using the SERVPERF scale, data were collected from 279 students studying in public and private universities across Saudi Arabia. The model fit of the scale was assessed to ensure that the data produced accurate outcomes. Structural equation modelling was used to test the effects of independent variables on dependent variables.

The results suggest that four of the five dimensions of service quality, namely, tangibility, reliability, responsiveness and assurance had a significant effect on students’ satisfaction. Empathy was not found to contribute to student satisfaction. The findings broaden and deepen our understanding of how the dimensions of service quality reinforce students’ satisfaction.

Future research can also incorporate in the model other variables, academic and non-academic, related to student satisfaction.

The results have useful implications for decision-makers in higher education institutions who strive to enhance students’ satisfaction and increase the quality of higher education programmes, particularly in Saudi Arabia and the Gulf region in general.

This study uses the SERVPERF scale, which is empirically superior to the SERVQUAL scale for measuring student satisfaction.