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The purpose of this paper is to develop the notion of collaborative practice from theoretical and empirical bases.

The research analysed the concepts of collaboration, reflective practice and the primary task. It also examined the ways of working of 18 primary schools in Wales where the level of student attainment in national test scores was high, despite the pupils experiencing considerable social and economic disadvantage.

From the conceptual analysis, we contend that established models of joint working accord insufficient significance to the work task and that reflective practice is essentially a social process, which requires a task focus to be successful. In the schools we studied, there was a particular way of working which we have called “collaborative practice”. It contributed substantively to their success. Collaborative practice is highly developed and inclusive joint working on a clearly defined main task, or primary task, in a reflective way. There are thus three elements to collaborative practice: collaboration, reflective practice and focus on the primary task. All three elements must be present for collaborative practice to be successful.

The collaborative practice model provides a straightforward framework for analysing work in schools. It also gives a secure foundation on which to base successful practice in educational institutions. The collaborative practice model therefore has implications for research and practice in educational settings, for the practice of educational leaders and managers, and for the professional development of those who work in schools.

The purpose of this paper is to demonstrate that common method variance, specifically single-source bias, threatens the validity of a university-created student assessment of instructor instrument, suggesting that decisions made from these assessments are inherently flawed or skewed. Single-source bias leads to generalizations about assessments that might influence the ability of raters to separate multiple behaviors of an instructor.

Exploratory factor analysis, nested confirmatory factor analysis and within-and-between analysis are used to assess a university-developed, proprietary student assessment of instructor instrument to determine whether a hypothesized factor structure is identifiable. The instrument was developed over a three-year period by a university-mandated committee.

Findings suggest that common method variance, specifically single-source bias, resulted in the inability to identify hypothesized constructs statistically. Additional information is needed to identify valid instruments and an effective collection method for assessment.

Institutions are not guaranteed valid or useful instruments even if they invest significant time and resources to produce one. Without accurate instrumentation, there is insufficient information to assess constructs for teaching excellence. More valid measurement criteria can result from using multiple methods, altering collection times and educating students to distinguish multiple traits and behaviors of individual instructors more accurately.

This paper documents the three-year development of a university-wide student assessment of instructor instrument and carries development through to examining the psychometric properties and appropriateness of using this instrument to evaluate instructors.

The aim of this paper is to examine the subject area of implementing Web 2.0 tools in organisations to identify from the literature common issues that must be addressed to assist organisations in their approach towards introducing Web 2.0 tools in their workplace. Based on the findings of the literature a Web 2.0 tools implementation model is presented.

A general scoping review of the literature will be conducted to identify potential issues that might impact on the implementation of Web 2.0 tools in organisations to provide an overview of examples of empirical evidence that exists in this subject area with a view to examining how to advance this particular field of research.

The findings of the scoping literature review indicate that while certain conceptual models and frameworks exist on how to implement Web 2.0 tools in organisations there is a lack of evidence to suggest that they have been empirically tested. The paper also notes that though organisations are unique, based on the literature common features can be found regarding “best practice” on how to introduce Web 2.0 tools in organisations.

This paper does not present any findings based on an empirical study involving the implementation of Web 2.0 tools in organisations. The paper does however provide scope for both academic and management practitioners to adopt and test the models and frameworks identified in the literature review when implementing Web 2.0 tools in their organisations.

The contribution to knowledge that this paper provides is that it reviews an area where there is a lack of empirical evidence, namely, in the approaches that organisations can adopt when implementing Web 2.0 tools. Based on the findings from the literature and through the creation of a Web 2.0 tools implementation model, this paper provides practical guidance to management practitioners who might find introducing Web 2.0 tools into the workplace a challenge.

The aim of this paper is to provide an overview of the “state of art” of organisational blogging. It also aims to provide a critical review of the literature on organisational blogging and propose recommendations on how to advance the subject area in terms of academic research.

A systematic literature review is used to illustrate the different aspects of research currently associated with organisational blogging and how these studies have advanced the field of organisational learning.

The results of the systematic literature review indicate that though research into organisational blogging is increasing, research in this subject area is still in its infancy.

Though this paper reviews empirical research related to organisational blogging it does not provide empirical evidence of Web 2.0 use within an actual organisation. The paper does, however, advocate and provide recommendations for further research to be undertaken within this subject area.

This paper contributes to the “state of art” of organisational blogging by providing a current synopsis of the area and provides the academic community with further recommendations for conducting future research into the subject. The paper also provides value to management practitioners in terms of how organisational blogs can be applied in an internal corporate context.

The study aimed to investigate the perceptions of faculty members at a medium-sized university towards self-archiving and participation in institutional repositories (IRs).

The research participants were from a medium-sized university. An online survey was distributed and a total of 217 responses were received which yielded a 40 per cent overall response rate. Faculty perceptions of the IR were measured through nine dimensions, the results of which were later summarised using principal component factor analysis.

Faculty members’ perception of IRs and willingness to contribute to the IRs were closely associated with scholarly productivity rather than prior knowledge of and experience with IRs. Those who possessed scholarly materials were significantly more likely to have a positive perception of IRs and, therefore, were more likely to contribute to IRs than those who did not. Seniority in faculty rank contributed negatively to faculty members’ perception of the repository.

The study used a non-probability sampling technique to collect data about the faculty’s perception of IRs at a single institution of higher education. Variables for faculty background were limited to rank and academic discipline.

In three ways: First, the study contributed to research on faculty perception of IRs in academia and approached the issue from the perspective of a teaching-oriented institution. Second, the relationship between faculty's willingness to participate in and their perception of IRs was measured. Third, a binary logistic regression model was used to estimate factors that influence faculty's perception of the institution's IRs.

The purpose of this paper is to measure the rate of satisfaction of the sample population with an emergency department psychiatric service and to explore in open‐ended questions, factors which contributed to these satisfaction ratings.

All psychiatric patients who attended the service and fulfilled the eligibility criteria during the study timeframe received the postal questionnaire (n=55). The Client Satisfaction Questionnaire‐8 was used, which is a brief, eight‐item instrument designed to assess post‐service satisfaction. It has good psychometric properties and has been validated for use in a psychiatric patient population.

It is found that 35 per cent of respondents scored a low level of satisfaction, 29 per cent a medium level and 36 per cent a high level of satisfaction. The qualitative data, completed by 73 per cent of respondents, provided a more in‐depth view from the patient's perspective.

The response rate was low as predicted for this population.

The qualitative findings reveal positive feedback regarding the staff, but patients expressed dissatisfaction about the availability of beds, waiting times for assessment, communication by staff, deficiency of crisis services in the home and inadequate provision of information regarding services. This study identifies factors which contribute to the low satisfaction ratings and identify ways to improve the service.

This mail patient survey provides valuable information for those planning and improving services for patients in the setting of the emergency department. The paper contributes to the limited number of studies of psychiatric services in this setting and identifies ways to improve patient satisfaction as supported by international evidence

The purpose of this paper is to be concerned with the motivations and resistance among an institutional repository (IR) stakeholder – the Library and Information Science (LIS) academicians – with respect to Green Road open access publishing in an inter-institutional repository.

The answers were identified from 47 LIS faculty from three library schools in Malaysia who reported awareness of what an IR is and having had experience in contributing resources to digital repositories. Data were collected using survey and interviews.

The results highlighted the LIS faculty on their motivation to share their intellectual profile, research and teaching resources in an inter-institutional repositories and why the reluctance in contributing. The study reveals that the major motivation to share resources for those practicing self-archiving is related to performance expectancy, social influence, visible and authoritative advantage, career benefit and quality work. The major resistance to share scholarly research output through self-archiving in institutional repositories for those practicing self-archiving is concern on plagiarism, time and effort, technical infrastructure, lack of self-efficacy and insularity.

Knowing what conditions predict motivation and resistance to contribute to IRs would allow IR administrators to ensure greater and more effective participation in resource-sharing among LIS academic community. If this resistance is addressed aptly, IRs can be of real benefit to their teaching, scholarship, collaborations, and publishing and to the community that they serve.

The first study that has explored the ways LIS academics respond to a situation where knowledge sharing in academe has now been made mandatory through an IR and what makes them resist to do so.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Bearing in mind the advantages and pitfalls of implementing blogs, the authors propose a set of practical guidelines for management who may be contemplating using blogs in their organization but who are unsure of how to implement them successfully. The guidelines are generic, in that they can be applied to most industry sectors and are more specific to large‐scale organizations or SMEs.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

The purpose of this paper is to examine open access practices using an anthropological view of emics and etics.

An emic‐etic distinction has been theorized in anthropological research for decades. Its insider and outsider views are adopted here to provide greater understanding of open access development. The visions of various groups of academics, particularly faculty scholars and librarians, are explored to identify their different positions on open access involvement as well as the impact of those positions on open access practices.

This analysis reveals that new models of scholarly communication need to cope with existing systems and become sustainable only when the thoughts and behaviors of insiders have been fully understood by outsiders and appropriate strategies have been taken on in practice.

A theoretical framework was introduced to understand the practices of open access repositories and journal publishing.

The purpose of this paper is to highlight the challenges to born-digital institutional archiving using a New York Archive Museum (NYAM) as a case.

The digital record-keeping practices at NYAM were studied using three data sources: focus groups with staff, totaling 81 individuals, or approximately one-third of all staff; analysis of network file storage; and analysis of digital records in archival storage, or specifically removable media in acid-free archive boxes.

This case study indicates that the greatest challenges to born-digital institutional archiving are not necessarily technological but social and cultural. Or rather, the challenge is getting individuals to transfer material to a digital archive so that it can undergo the technological transformations needed to ensure its long-term availability. However, transfer is impeded by a variety of factors which can be addressed through education, infrastructure development and proactive appraisal for permanent retention.

This paper highlights the challenges to born-digital institutional archiving, yet notes that these challenges can be overcome by following a multi-pronged approach.

This paper outlines the challenges to born-digital institutional archiving, which is not often discussed in the literature outside of the context of higher education.