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Article
Publication date: 6 September 2024

Jose Marcos Carvalho de Mesquita, Hyunju Shin, João Paulo Longuinho and Luiz Rodrigo Cunha Moura

Research on showrooming has focused on investigating its antecedents, motivators and characteristics, leaving a gap regarding its consequences. Our study intends to build a…

Abstract

Purpose

Research on showrooming has focused on investigating its antecedents, motivators and characteristics, leaving a gap regarding its consequences. Our study intends to build a comprehensive framework to examine the role of showrooming behaviour on showrooming satisfaction and customer loyalty while exploring its antecedents.

Design/methodology/approach

Data collection took place in Brazil through an electronic form distributed on social media, reaching 393 people. After eliminating responses from those who had no showrooming experience, the final sample consisted of 310 respondents. The questions captured the costs and benefits of showrooming, internet savviness, showrooming behaviour, satisfaction with showrooming and customer loyalty (i.e. repurchase intention and positive word-of-mouth). We performed partial least squares data analysis by means of the statistical package Smart PLS 4.

Findings

The results show that showrooming behaviour is positively influenced by internet savviness and the perceived benefits of showrooming but not by the perceived costs of showrooming. In addition, showrooming behaviour positively influences satisfaction with showrooming and customer loyalty (i.e. repurchase intention and positive word-of-mouth). Finally, we identify satisfaction with showrooming as a mediator between showrooming behaviour and customer loyalty.

Originality/value

Given that the implications of showrooming behaviour on customer loyalty remain understudied, this work contributes to the marketing literature by demonstrating the influence of showrooming behaviour on satisfaction with showrooming and its consequential effect on customer loyalty. Moreover, we confirmed the mediating role of customer satisfaction in the relationship between showrooming behaviour and customer loyalty.

Details

International Journal of Retail & Distribution Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-0552

Keywords

Book part
Publication date: 28 March 2024

Lucia Mesquita, Gabriela Gruszynski Sanseverino, Mathias-Felipe de-Lima-Santos and Giuliander Carpes

This study examines three significant collaborative journalism projects in the Americas: The Panama Papers, from the United States-based International Consortium of Investigative…

Abstract

This study examines three significant collaborative journalism projects in the Americas: The Panama Papers, from the United States-based International Consortium of Investigative Journalists (ICIJ); “América Latina, Región de Carteles,” by Colombian-based Connectas; and the first phase of the Brazilian-based project, Comprova, supported by Brazilian Association of Investigative Journalists (Abraji) and First Draft. The work investigates what encompasses collaborative journalism; and explores whether it is a recent phenomenon of the news ecosystem, a consequence of the institutional crisis of journalism, and if it is influenced by a network-based and platformed society. A mixed-method approach is applied in a three-stage analysis: (1) desk research; (2) quantitative content analysis; and (3) qualitative semi-structured in-depth interviews. To gain a broader picture of the organizations and their respective projects, documental and bibliographical research was carried out with a focus on data from press releases, corporate reports, and articles published on the websites of the organizations coordinating the projects. Furthermore, a quantitative content analysis of 10 news articles published by each of these collaboration partnerships was completed. Finally, qualitative semi-structured in-depth interviews were conducted with the directors, managers, and professional journalists’ part of the organizations and project. This study emphasizes the importance of collaborative practices, demonstrates how collaborative practices contribute to a new modus operandi of the news ecosystem; and considers why journalists and media organizations have turned to collaborative journalism as a model of production, circulation, and distribution of journalistic investigations.

Abstract

Details

Exploring Hope: Case Studies of Innovation, Change and Development in the Global South
Type: Book
ISBN: 978-1-83549-736-4

Article
Publication date: 28 February 2024

Sílvio Aparecido Verdério Júnior, Pedro J. Coelho and Vicente Luiz Scalon

The purpose of this study is to numerically investigate the geometric influence of different corrugation profiles (rectangular, trapezoidal and triangular) of varying heights on…

Abstract

Purpose

The purpose of this study is to numerically investigate the geometric influence of different corrugation profiles (rectangular, trapezoidal and triangular) of varying heights on the flow and the natural convection heat transfer process over isothermal plates.

Design/methodology/approach

This work is an extension and finalization of previous studies of the leading author. The numerical methodology was proposed and experimentally validated in previous studies. Using OpenFOAM® and other free and open-source numerical-computational tools, three-dimensional numerical models were built to simulate the flow and the natural convection heat transfer process over isothermal corrugation plates with variable and constant heights.

Findings

The influence of different geometric arrangements of corrugated plates on the flow and natural convection heat transfer over isothermal plates is investigated. The influence of the height ratio parameter, as well as the resulting concave and convex profiles, on the parameters average Nusselt number, corrected average Nusselt number and convective thermal efficiency gain, is analyzed. It is shown that the total convective heat transfer and the convective thermal efficiency gain increase with the increase of the height ratio. The numerical results confirm previous findings about the predominant effects on the predominant impact of increasing the heat transfer area on the thermal efficiency gain in corrugated surfaces, in contrast to the adverse effects caused on the flow. In corrugations with heights resulting in concave profiles, the geometry with triangular corrugations presented the highest total convection heat transfer, followed by trapezoidal and rectangular. For arrangements with the same area, it was demonstrated that corrugations of constant and variable height are approximately equivalent in terms of natural convection heat transfer.

Practical implications

The results allowed a better understanding of the flow characteristics and the natural convection heat transfer process over isothermal plates with corrugations of variable height. The advantages of the surfaces studied in terms of increasing convective thermal efficiency were demonstrated, with the potential to be used in cooling systems exclusively by natural convection (or with reduced dependence on forced convection cooling systems), including in technological applications of microelectronics, robotics, internet of things (IoT), artificial intelligence, information technology, industry 4.0, etc.

Originality/value

To the best of the authors’ knowledge, the results presented are new in the scientific literature. Unlike previous studies conducted by the leading author, this analysis specifically analyzed the natural convection phenomenon over plates with variable-height corrugations. The obtained results will contribute to projects to improve and optimize natural convection cooling systems.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 34 no. 4
Type: Research Article
ISSN: 0961-5539

Keywords

Content available
Book part
Publication date: 24 June 2024

Noel Scott, Brent Moyle, Ana Cláudia Campos, Liubov Skavronskaya and Biqiang Liu

Abstract

Details

Cognitive Psychology and Tourism
Type: Book
ISBN: 978-1-80262-579-0

Article
Publication date: 17 September 2024

Aloísio Lélis de Paula, Victor Marchezini and Tatiana Sussel Gonçalves Mendes

This paper aimed to develop a participatory methodology to analyze the disaster risk creation in coastal cities, based on an approach that combines social, urban, environmental…

Abstract

Purpose

This paper aimed to develop a participatory methodology to analyze the disaster risk creation in coastal cities, based on an approach that combines social, urban, environmental and disaster risk elements.

Design/methodology/approach

The methodology uses some aspects of three theoretical approaches in a complementary way: i) the Pressure and Release (PAR) framework for the identification of dynamic pressures that contribute to disaster risk creation; ii) the application of Drivers, Pressure, State, Impact, Response (DPSIR) framework to analyze environmental dimensions; and iii) urban analysis, applying the Strengths, Weaknesses, Opportunities and Threats (SWOT) tool to classify urban processes. The methodology combined the use of satellite remote sensing data to analyze the urban sprawl and citizen science methods to collect social and environmental data, using the case study of the watershed of the Juqueriquerê River in the coastal city of Caraguatatuba, Brazil. The pilot project was part of a local university extension project of the undergraduate course on Architecture and Urban Planning and also engaged residents and city hall representatives.

Findings

The satellite remote sense data analysis indicated a continuous urban sprawl between 1985 and 2020, especially in the south of the Juqueriquerê watershed, reducing urban drainage and increasing the extension and water depth of urban flooding and riverine floods. Using citizen science methods, undergraduates identified settlements with limited economic resources to elevate houses and a lack of infrastructure to promote a resilient coastal city. After identifying the dynamic pressures that contribute to disaster risk creation and the weaknesses and strengths of a resilient city, undergraduate students proposed urban planning interventions and gray and green infrastructure projects to mitigate disaster risks.

Social implications

The paper identifies urban sprawl in disaster-prone areas as one of the risk factors contributing to disaster. It also comprehensively analyzes differences between different zones in the Juqueriqere River, which will be useful for policy-making.

Originality/value

The method presented an interdisciplinary approach that used satellite remote sensing data and citizen science techniques to analyze disaster risks in coastal cities. The multidimensional approach used to evaluate risks is useful and can be replicated in other similar studies to gain a more comprehensive understanding of disaster risks.

Details

International Journal of Disaster Resilience in the Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-5908

Keywords

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