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Library assistants were originally considered to be professional librarians in the making, and were trained accordingly. With the expansion of libraries and librarianship, Britain's “apprenticeship” system of qualification gave way to formal library school education, and a new category of “non‐professional staff” was created, of people who were unwilling or unable to proceed to graduate‐level qualification. The development of non‐professional certificates of competence in the UK is described against parallel developments in the US, Canada and Australia; the COMLA training modules are also examined. The theoretical and practical issues surrounding training are discussed, training schemes and qualifications in the four countries analysed, and the relative merits of in‐house training and external certificate programmes argued.

Correctional library staff are essential to fulfilling the rehabilitative mission of prisons, but their work is too often misunderstood and neglected. The Colorado Department of Corrections (CDOC) Libraries have a 272% turnover rate and struggle with many long-term vacancies. Despite being the lowest-paid staff in CDOC, library staff are asked to fulfill two distinct sets of responsibilities: that of running a library, and facility safety and security tasks.

Based upon original research, the Colorado State Library (CSL) has created a standard for minimum staffing levels for CDOC Libraries and a formula that can be applied no matter what service model a correctional library uses. CSL has found that to improve recruitment and retention of its library staff, CDOC needs to (1) improve pay and the librarian promotional path by changing staff to a class series which more appropriately reflects the job duties and level of decision-making and (2) create more library staff positions statewide in order to meet the minimum staffing levels.

The background and context of Australian Library and Information Services (LIS) education and the role LIS education plays in constructing the Australian workplace are explored in this chapter. It provides an analysis of the broader historical, social and educational imperatives which have shaped Australian LIS education. It also examines the pedagogical, structural and epistemological construct surrounding the development of education for LIS in that country. Specific questions are raised about divisions in LIS education and training which lay the framework for further research and discussion. The historical context for LIS education is covered and insights into the nature and background of the broader educational frameworks which have influenced it are provided.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

This paper reviews formal librarianship education and training in Vietnam’s five library schools. The discussion for each focuses on the following aspects: historical background, aims, course content, academic staff, admission requirements, teaching methods, course duration, assessment, enrolment and curriculum. Using Hanoi Cultural University as a case study, it concentrates on changes that have occurred in the decade 1985‐1995 and concludes with an assessment of the areas in need of change if the profession in Vietnam is to meet user requirements into the future.