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The research aim for this study was to compare three citation resources with one another to identify the citation resource with the most representative South African scholarly environmental sciences citation coverage. This paper focuses on the results of the content verification process which measured amongst others the citation counts, multiple copies and inconsistencies encountered across the three citation resources ISI Web of Science, Scopus and Google Scholar.

The research, the first phase of a longitudinal study, used a comparative research design method with a purposive, non-probability sample. Data from the South African scholarly environmental sciences journals for the year range 2004-2008 (first phase) were extracted from the three citation resources and compared.

It became evident during the verification process that the citation resources retrieved varied results. The total citation counts indicated that ISI Web of Science (WOS) retrieved the most citation results, followed by Google Scholar (GS) and then Scopus. WOS performed the best with total coverage of the journal sample population and also retrieved the most unique items. The investigation into multiple copies indicated that WOS and Scopus retrieved no duplicates, while GS retrieved multiple copies. Scopus delivered the least inconsistencies regarding content verification and content quality compared to the other two citation resources. Additionally, GS also retrieved the most inconsistencies, with WOS retrieving more inconsistencies than Scopus. Examples of these inconsistencies include author spelling and sequence, volume and issue number.

The findings of the study contribute to the understanding of the completeness of citation results retrieved from different citation resources. In addition it will raise awareness amongst academics to check citations of their work.

In this study, the effects of permanent housing (PH) practices carried out after an earthquake in Turkey were investigated with a case study. Determining the factors that increase occupants’ satisfaction at the local level and transferring them to the projects to be conducted were aimed.

The data obtained with questionnaires, statistical analyses, drawings and area examinations belonging to the PH areas built after the 2003 Bingöl earthquake were based on a complementary qualitative research study. Exploratory (EFA) and confirmatory factor analyses (CFA) were used in the analysis of the data. In the CFA, various fits or conformity indices were used to determine to what extent the suggested models showed compliance with the data. SPSS and AMOS were preferred as analysis software.

When the findings were examined, it was observed that there are significant deficiencies in the activities regarding planning and carrying out the PH production process after the 2003 Bingöl earthquake. An analysis to determine success factors revealed that the most important factor affecting satisfaction is “housing environment.” In addition, the factors “housing design,” “economic recovery,” “cooperation,” “built quality” and “social effect” were determined as important elements for successful results.

The most important way to reduce the destructive effects of disasters is to develop correct solutions. Therefore, it is of great importance to conduct research in an earthquake-affected region, to examine the performance of the produced environments, to present the existing problems and to determine the satisfaction of the users in the new housing and their environment.

This study raises awareness of the importance of creating living spaces that respond to the needs of victims in order to reduce social, physiological and psychological risks in PH applications after the earthquake.

Critics of claims about building information modeling’s (BIM’s) capability to revolutionize construction industry practices describe it as overhyped, fallacious and therefore suggest that there is need for a more critical examination of its change impacts. Others have posited that the changes BIM induces are evolutionary rather than revolutionary. In this vein, the purpose of this paper was to undertake a careful analysis of the nature of such changes to distil actual changes that happened, and the type of agency that brings such changes about.

Drawing from appropriate qualitative research strategies, data was collected through key informant interviews from consulting organizations in South Africa that have implemented BIM within their organizations and on projects.

Changes in organizations’ work practices were evident in their workflows, formal/informal methods of interaction, norms, leadership and authority structures, remuneration and the way work was conceived or conceptualized. Furthermore, changes in organizational work practices do not solely occur through the direct agency of the BIM tool’s implementation. Instead, BIM-induced change occurs by delegated, conditional and needs-based agency – which are not mutually exclusive.

The nature of changes in professional work practices could be misconstrued as being solely because of the actions of agents who actively participate in implementing BIM. The discussion in the literature has, therefore, been advanced from general to specific theoretical understandings of BIM-induced change, which emphasize the need for construction stakeholders to actively participate in developing the innovations that drive change in the industry rather than hand the power to drive change to BIM authoring and management application developers who have less stake in the industry.

The purpose of this paper is to discuss recent developments in neuroscientific methods and demonstrate its potential for the service field. This work is a call to action for more service researchers to adopt promising and increasingly accessible neuro-tools that allow the service field to benefit from neuroscience theories and insights.

The paper synthesizes key literature from a variety of domains (e.g. neuroscience, consumer neuroscience and organizational neuroscience) to provide an in-depth background to start applying neuro-tools. Specifically, this paper outlines the most important neuro-tools today and discusses their theoretical and empirical value.

To date, the use of neuro-tools in the service field is limited. This is surprising given the great potential they hold to advance service research. To stimulate the use of neuro-tools in the service area, the authors provide a roadmap to enable neuroscientific service studies and conclude with a discussion on promising areas (e.g. service experience and servicescape) ripe for neuroscientific input.

The paper offers service researchers a starting point to understand the potential benefits of adopting the neuroscientific method and shows their complementarity with traditional service research methods like surveys, experiments and qualitative research. In addition, this paper may also help reviewers and editors to better assess the quality of neuro-studies in service.