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Recent research suggests that consumers want individual needs met and that companies can work towards customizing products while still mass producing them. Co‐design, a consumer‐producer collaborative design endeavor, is one way to accomplish both. The purpose of this research was to explore consumers’ participation in and reaction to a CAD‐supported scenario of co‐design for mass customization. Aided by a design manager, 34 female college students co‐designed a three‐piece career outfit by choosing from a style bank of garment components. Subjects were comfortable with the process; most found it easy and were satisfied with the output. Ease of designing and satisfaction with images were positively correlated. Application of clothing involvement and innovativeness measures suggested possible characteristics of subjects who were more or less comfortable with co‐design and those who found it easier to make decisions. Results suggested the feasibility of co‐design from the consumer’s perspective and the need for further research.

The overall purpose of this research was to explore the potential for applying mass customization in the apparel manufacturing and retail sectors by investigating consumers’ interests in it as a concept. A series of seven focus groups were used to explore consumer preferences related to mass customization and to identify potential barriers to adoption of the concept. Potential scenarios illustrated with video were used to describe how mass customization might be implemented. A deductive approach to data reduction allowed researchers to distill and describe data according to predetermined categories and to identify additional categories that emerged in the analysis. Converging positive consumer comments moved researchers forward in understanding the concept while negative comments were viewed as barriers. The result was the construction of a consumer‐based model which provides an initial framework for researchers and the business community to use in exploring how the paradigm of mass customization could be applied as a business strategy in the apparel industry.