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Article
Publication date: 5 October 2022

Kesavan Manoharan, Pujitha Dissanayake, Chintha Pathirana, Dharsana Deegahawature and Renuka Silva

Sources highlight that lack of systematic labour training components results in low performance and productivity of labour, which leads the construction industry of many countries…

Abstract

Purpose

Sources highlight that lack of systematic labour training components results in low performance and productivity of labour, which leads the construction industry of many countries to face various challenges. This study aims to quantify the variations in the performance and productivity levels of labour in building construction projects through the applications of effective work-based training components.

Design/methodology/approach

A comprehensive literature review and a series of experts’ discussions with action-oriented communication approaches were conducted to develop a set of practices related to labour training, performance assessment and productivity measurements within a framework. The developed practices were applied to around 100 labourers working on nine building construction projects through a construction supervisory training programme.

Findings

The study presents the detailed patterns of the significant changes in labour performance and productivity levels. The majority of trained labourers have grown to perform the work process with some relevant theoretical and operational knowledge and skills. The overall results spotlight the significant behavioural changes that can be observed in workforce operations by improving labour performance, which resulted in implementing effective labour-rewarding practices within a framework.

Research limitations/implications

Although the study findings were limited to the Sri Lankan context, the proposed practices can be applied to the industry practices of the construction sector of other developing countries and the other developing industries in similar ways/scenarios.

Practical implications

The study outcomes contribute to uplifting the work qualities of labourers with life-long learning opportunities and unlocking the potential barriers for expanding the local labour supply while controlling the excessive inclination of the local firms towards foreign labour. This paper describes further implications and future scopes of the study elaborately.

Originality/value

The study provides generalised mechanisms and practices that transform the labour characteristics and add new attributes for strengthening the values of construction supervision practices to obtain well-improved work outputs. The study outcomes reinforce the chain relationships among the training elements, labour performance and productivity levels, leading to upgrading current planning and operational management practices, especially adding constructive mechanisms in resource levelling and productivity benchmarking practices.

Details

Construction Innovation , vol. 24 no. 2
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 17 September 2019

Jing Yi and Jennifer Ifft

Dairy farms, along with livestock and specialty crop farms, face a tight labor supply and increasing labor costs. To overcome the challenging labor market, farm managers can…

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Abstract

Purpose

Dairy farms, along with livestock and specialty crop farms, face a tight labor supply and increasing labor costs. To overcome the challenging labor market, farm managers can increase labor-use efficiency through both human resource and capital investments. However, little is known about the relationship between such investments and farm profitability. The purpose of this paper is to examine the relationship between dairy farm financial performance and labor-use efficiency, as measured by labor productivity (milk sold per worker equivalent); labor costs (hired labor cost per unit of milk sold and hired labor cost per worker); and investment in labor-saving equipment.

Design/methodology/approach

Cluster analysis is applied to partition dairy farms into three performance categories (high/middle/low), based on farms’ rate of return on equity, asset turnover ratios and net dairy income per hundredweight of milk. Next, the annual financial rank is fitted into both random- and farm-level fixed-effects ordered logit and linear models to estimate the relationship between dairy farms’ financial performance and labor-use efficiency. This study also investigates the implications of using a single financial indicator as a measure of financial performance, which is the dominant approach in literature.

Findings

The study finds that greater labor productivity and cost efficiency (as measured by hired labor cost per unit of milk sold) are associated with better farm financial performance. No statistically significant relationship is found between farm financial performance and both hired labor cost per worker and advance milking systems (a proxy of capital investment in labor-saving technology). Future studies would benefit from better measurements of labor-saving technology. This study also demonstrates inconsistency in regression results when individual financial variables are used as a measure of financial performance. The greater labor-use efficiency on high-performing farms may be a combination of hiring more-skilled workers and managerial strategies of reducing unnecessary labor activities. The results emphasize the importance of managerial strategies that improve overall labor-use efficiency, instead of simply minimizing total labor expenses or labor cost per worker.

Originality/value

This study examines the importance of labor productivity and labor cost efficiency for dairy farm management. It also develops a novel approach which brings a more comprehensive financial performance evaluation into regression models. Furthermore, this study explicitly demonstrates the potential for inconsistent results when using individual financial variable as a measure of financial performance, which is the dominant measurement of financial performance in farm management studies.

Details

Agricultural Finance Review, vol. 79 no. 5
Type: Research Article
ISSN: 0002-1466

Keywords

Article
Publication date: 17 February 2022

Kesavan Manoharan, Pujitha B.G. Dissanayake, Chintha Pathirana, Dharsana Deegahawature and K.D. Renuka Ruchira Silva

The performance-based utilisation of labour resources is a decisive function for developing characteristics of the next normal in the construction industry. Based on the…

Abstract

Purpose

The performance-based utilisation of labour resources is a decisive function for developing characteristics of the next normal in the construction industry. Based on the industry's needs, this study aims to develop a framework for the systematic process of labour performance evaluations and labour grading towards achieving higher productivity in construction operations.

Design/methodology/approach

Both qualitative and quantitative methods were applied through a comprehensive literature review, surveys and experts' discussions to develop a set of labour training elements of outcomes. Problem-focused and action-oriented communication approaches were used throughout the study to produce detailed steps for the systematic evaluations of labour performance.

Findings

The study has presented a framework consisting of a set of labour training elements of outcomes with the relative weights, as well as the detailed procedures to assess labour competencies towards the calculations of labour performance score values and labour grading.

Research limitations/implications

Although the scope of the study is limited to the Sri Lankan context, the findings may be tested in other countries for upgrading their performance improvement practices of labour operations.

Practical implications

The study outcomes will strengthen the construction management practices for the successful implementation of labour training and performance evaluations at construction sites, and also contribute to upgrading the vocational training programmes in the country towards the next sustainable normal.

Originality/value

The developed framework can be a functional tool for the construction industry that provides a mechanism to show the detailed cross-section of each labourer's performance and values, and also displays their roles and responsibilities to accelerate the next normal in the construction industry.

Details

Built Environment Project and Asset Management, vol. 13 no. 1
Type: Research Article
ISSN: 2044-124X

Keywords

Article
Publication date: 11 May 2015

Peter Schofield and Peter Reeves

This paper aims to explain voter perceptions and voting behaviour in the 2010 UK General Election on the basis of this theory, by evaluating the differential impact of government…

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Abstract

Purpose

This paper aims to explain voter perceptions and voting behaviour in the 2010 UK General Election on the basis of this theory, by evaluating the differential impact of government performance on key political issues defined as hierarchical voter satisfaction factor types. The validity of the three-factor theory of satisfaction in explaining consumer decision-making for products and services is well-established.

Design/methodology/approach

British Election Survey (2010) data are used to test the relative influence of hierarchical voter satisfaction factor types in predicting the perceived overall performance of the former Labour government and actual voting behaviour. Sequential and multinomial logistic regression models are used in the perceived overall performance of the former Labour government and actual voting behaviour, respectively.

Findings

“Basic” factors explain more of the variance in perceived overall government performance and voting behaviour than “performance” factors. There are significant positive main and interaction effects on Conservative and Liberal Democrat party votes from Labour’s underperformance on the “basic” factors. The results have important implications for political marketing and voting behaviour research.

Originality/value

The study establishes the relevance of the three-factor theory of satisfaction within a political marketing context. It demonstrates that, controlling for party loyalty, perceived government performance on the hierarchical voter satisfaction factors explains voter perceptions and voting behaviour to a significant degree. In particular, it highlights the criticality for voting behaviour of both the direct and indirect impacts of “basic” factor underperformance.

Details

European Journal of Marketing, vol. 49 no. 5/6
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 8 May 2018

Juan Guio, Álvaro Choi and Josep-Oriol Escardíbul

The purpose of this paper is to provide a better understanding of the links between labor market conditions and academic performance by disentangling the effects of unemployment…

Abstract

Purpose

The purpose of this paper is to provide a better understanding of the links between labor market conditions and academic performance by disentangling the effects of unemployment. The contribution of this study is, therefore, threefold: first, it provides new evidence on the link between labor market conditions and educational decisions; second, it quantifies separately the two separate effects of unemployment on academic performance at age 15; and third, it analyses heterogeneous effects of the “family” and “local labor market” – proxied through the unemployment rate of the school community – effects.

Design/methodology/approach

The analysis of the impact of unemployment on academic performance is performed through hierarchical linear regressions.

Findings

The results show that academic performance at age 15 is affected by labor market conditions, and, at the same time, previous performance determines future educational decisions. Thus, these results highlight the sensitivity of students’ educational decisions and academic performance to shifts in the labor market.

Practical implications

This suggests that strategies aimed at reducing early school dropout rates should not be restricted solely to the education system. In other words, school failure is not only dependent on schools and, hence, on education policies.

Originality/value

This paper contributes to the existing literature by providing new evidence on the relationship between short-term labor market dynamics and academic performance. More specifically, this paper represents a significant step forward in comparison to the previous literature as it has provided responses to three key questions faced by countries with high unemployment and high early school dropout.

Details

International Journal of Manpower, vol. 39 no. 2
Type: Research Article
ISSN: 0143-7720

Keywords

Book part
Publication date: 29 January 2024

Rebecca Dickason

While the main emotional labor strategies are well-documented, the manner in which professionals navigate emotional rules within the workplace and effectively perform emotional…

Abstract

Purpose

While the main emotional labor strategies are well-documented, the manner in which professionals navigate emotional rules within the workplace and effectively perform emotional labor is less understood. With this contribution, I aim to unveil “the good, the bad and the ugly” of emotional labor as a dynamic theatrical performance.

Methodology/Approach

Focusing on three geriatric long-term care units within a French public hospital, this qualitative study relies on two sets of data (observation and interviews). Deeply rooted within the field of study, the chosen methodological approach substantializes the subtle hues of the emotional experience at work and targets resonance rather than generalization.

Findings

Using the theatrical metaphor, this research underlines the role of space in the practice of emotional labor in a unique way. It identifies the main emotionalized zones or emotional regions (front, back, transitional, mixed) and details their characteristics, before unearthing the nonlinearity and polyphonic quality of emotional labor performance and the versatility needed to that effect. Indeed, this research shows how health-care professionals juggle with the specificities of each region, as well as how space generates both constraints and resources. By combining static and dynamic prisms, diverse instantiations of hybridity and spatial in-betweens, anchored in liminality and trajectories, are revealed.

Originality/Value

This research adds to the current body of literature on the concept of emotional labor by shedding light on its highly dynamic and interactional nature, revealing different levels of porosity between emotional regions and how the characteristics of each type of area can taint others and increase/decrease the occupational health costs of emotional labor. The study also raises questions about the interplay of emotional labor performance with the level of humanization/dehumanization of elderly people. Given the global demographics about an aging population, this gives food for thought at a social level.

Details

Emotion in Organizations
Type: Book
ISBN: 978-1-83797-251-7

Keywords

Book part
Publication date: 24 May 2021

Nicolae Stef and Jean-Christian Tisserand

We assess the impact of labor litigations on the ex post performance of firms. Using a sample of 44 French labor litigation cases, our empirical results confirm that the…

Abstract

We assess the impact of labor litigations on the ex post performance of firms. Using a sample of 44 French labor litigation cases, our empirical results confirm that the compensation amount requested by an employee has a significant and negative influence on the firm financial performance. Although that effect fades over time, it still remains significant four years after the employee has initiated the legal procedure. In addition, firms that have opted for a trial rather than a conciliation procedure improved their financial performance only in the first two years following the triggering of the litigation. That effect can be mainly explained by the long delays in the judgment of French labor courts. Our results contribute to the debate on the labor litigation impacts by assessing the financial opportunity of enacting pro-worker labor legislation dealing with employment redundancies.

Details

The Law and Economics of Patent Damages, Antitrust, and Legal Process
Type: Book
ISBN: 978-1-80071-024-5

Keywords

Article
Publication date: 19 October 2010

Sergio Destefanis and Giuseppe Mastromatteo

The purpose of this paper is to assess the evolution of labour‐market performance in the Organization for Economic Co‐operation and Development (OECD) over the last decade…

Abstract

Purpose

The purpose of this paper is to assess the evolution of labour‐market performance in the Organization for Economic Co‐operation and Development (OECD) over the last decade, considering the robustness of the claims made in an important OECD follow‐up study.

Design/methodology/approach

The paper sets up an empirical framework calibrated on an important OECD follow‐up study, and suggests some ways in which the impact of unobserved heterogeneity and outliers on policy estimates can be treated in a cross‐section framework. The framework applies to the data for 30 OECD countries.

Findings

The paper finds that changes in labour‐market performance are inversely linked to lagged unemployment. Changes in the share of construction workers are also significant even in the presence of various kinds of policy change indicators. As far as the latter are concerned, the results highlight the role of unemployment benefits and, especially, active labour‐market policies.

Research limitations/implications

The kind of policy change indicators used do not allow the adoption of panel data techniques.

Practical implications

An important policy role seems to emerge for unemployment benefit reforms and, even more so, active labour‐market policies. The evidence also supports the contention that the construction sector is important for labour‐market performance.

Originality/value

The paper brings to the fore novel evidence about cross‐country labour‐market performance at a time when this issue is of high interest for citizens and policy‐makers.

Details

International Journal of Manpower, vol. 31 no. 7
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 26 September 2023

Francis Annor, Grace Nuerkie Ayertey and Collins Badu Agyemang

Emotions are an important aspect of work performance but are often overlooked, especially amongst preschool teachers whose work environment is laden with emotional job demands…

Abstract

Purpose

Emotions are an important aspect of work performance but are often overlooked, especially amongst preschool teachers whose work environment is laden with emotional job demands. The present study aims to examine the mediating role of emotional exhaustion in the relationship between emotional labour and contextual performance.

Design/methodology/approach

Using a cross-sectional design, data were obtained from 288 preschool teachers in the Tema Metropolis in the Greater Accra region of Ghana. The study's hypotheses were tested using structural equation modelling with maximum likelihood estimation in AMOS 21.0.

Findings

The structural equation modelling analyses revealed that deep acting had a direct positive relationship with contextual performance, whereas the direct relationship between surface acting and contextual performance was not statistically significant. Furthermore, deep acting and surface acting were indirectly related to contextual performance via emotional exhaustion.

Practical implications

The study's findings underscore the need for educational institutions and managers to create a supportive environment for teachers engaging in emotional labour, and to ensure that emotional labour is not overburdening teachers.

Originality/value

The study contributes to the literature on teachers' engagement in discretionary behaviours by elucidating emotional exhaustion as a linking mechanism between emotional labour and contextual performance in a non-Western context. This is one of the few studies to link emotional labour to contextual performance in the educational context.

Details

International Journal of Educational Management, vol. 37 no. 6/7
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 4 May 2018

Byungku Lee

The purpose of this paper is to offer a unique perspective on the role of entrepreneurs’ hard work for the relationship between entrepreneur human capital and venture success. To…

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Abstract

Purpose

The purpose of this paper is to offer a unique perspective on the role of entrepreneurs’ hard work for the relationship between entrepreneur human capital and venture success. To this end, this study examined whether entrepreneurs with high human capital work harder than entrepreneurs with low human capital, the effect of entrepreneurs’ hard work on venture performance, and whether entrepreneurs’ hard work mediates the relationship between entrepreneur human capital and venture performance.

Design/methodology/approach

In this explorative study, the role of entrepreneurs’ hard work as a mediator that transfers entrepreneur human capital into venture success was examined in a sample of 2,648 single-founder startups in the USA and 21,184 observations during the period of 2004-2011.

Findings

The effect of entrepreneurs’ industry experience on entrepreneurs’ hard work was significantly positive, while the effect of entrepreneurs’ general education on entrepreneurs’ hard work was significantly negative. Moreover, entrepreneurs’ hard work was a significant predictor of venture success. Finally, the results showed that entrepreneurs’ hard work partially mediates the positive relationship between entrepreneurs’ industry experience and venture success.

Originality/value

On one hand, the link between human capital and firm performance has been studied thoroughly and findings so far support the positive link between them. On the other hand, there has been continuous criticism that human capital gained much of its attention at the expense of human labor. There is a paucity of research, however, that investigating the dynamics of the relationships between human capital and human labor. This study provides an empirical explanation of such dynamics of the relationships of human characteristics in the context of entrepreneurship.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 25 no. 1
Type: Research Article
ISSN: 1355-2554

Keywords

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