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This research presents a comprehensive review of the literature on the barriers to incorporating indoor environmental quality (IEQ) principles into building designs. The aim was to identify these barriers in the literature and subsume them under broad categories for the development of a framework showing the interrelationships among the barriers.

The research design used a systematic desktop review which comprised of three levels of screening. The first level allowed for a broad selection of papers; the second level of screening was done to limit the results to papers within the construction industry, and the third level of screening limited the documents strictly to the publication period of 2000–2021.

Twenty-four (24) barriers were identified in the literature, including lack of integrated design teams, which ranked the highest in appearance, high initial costs, poor market for IEQ buildings and higher design charges among others. The identified barriers were classified into six (6) categories namely capacity barriers, economic barriers, process-related barriers, cultural barriers, client-related barriers and steering barriers.

The findings of this study would enable practitioners and policymakers to better understand what is preventing the widespread adoption of IEQ designs in the built environment and devise actionable strategies to overcome them. It adds to the body of knowledge on IEQ research by categorizing the various barriers that prevent the delivery of IEQ projects.

The developed barriers in this research can serve as a useful checklist to future researchers who may want to validate the barriers to IEQ designs in empirical studies and in different settings.

The interconnectivity revealed by the web-like framework allows for an appreciation of the various barriers of IEQ adoption which would help in expanding the current knowledge on IEQ beyond the narrow scope of isolated barriers. The fact that the papers selected in this study are not limited geographically, underscores the wide applicability of the findings in the global construction industry.

Taking a business lens of telehealth, this article aims to review and provide a state-of-the-art overview of telehealth research.

This research conducts a systematic literature review using the scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR) protocol and a collection of bibliometric analytical techniques (i.e. performance analysis, keyword co-occurrence, keyword clustering and content analysis).

Using performance analysis, this article unpacks the publication trend and the top contributing journals, authors, institutions and regions of telehealth research. Using keyword co-occurrence and keyword clustering, this article reveals 10 major themes underpinning the intellectual structure of telehealth research: design and development of personal health record systems, health information technology (HIT) for public health management, perceived service quality among mobile health (m-health) users, paradoxes of virtual care versus in-person visits, Internet of things (IoT) in healthcare, guidelines for e-health practices and services, telemonitoring of life-threatening diseases, change management strategy for telehealth adoption, knowledge management of innovations in telehealth and technology management of telemedicine services. The article proposes directions for future research that can enrich our understanding of telehealth services.

This article offers a seminal state-of-the-art overview of the performance and intellectual structure of telehealth research from a business perspective.

This study was conducted to achieve the following objectives: (1) determine the differences and reasons for using outgroup OSNs by gender, age and student groups (Mainland and Hong Kong [HK] students); (2) uncover the impact of online social networks (OSNs) on the development of Mainland–HK friendships and (3) determine the roles of different OSNs (social networking sites [SNSs] and instant messaging platforms [IMPs]) in the development of intercultural friendships in the real world.

To explore how OSNs facilitate (or inhibit) intercultural interactions, 198 students completed a questionnaire and 24 students participated in follow-up semi-structured interviews examining the role of OSNs in intercultural friendship development.

Results revealed that demographic and motivational preferences for using outgroup-OSNs differed among students. Both IMPs and SNSs helped students maintain friendships using little effort, whereas it tended to strengthen their existing social networks, rather than helping to start new friendships. IMPs helped develop a sense of “presence awareness”, strengthening pre-existing friendships and solidifying offline connections. SNSs also assisted students in exploring their shared interests while revealing their values and cultural differences.

The authors’ findings offered empirical evidence on social exchange theory and anxiety-uncertainty management theory regarding the perceived benefit of OSNs on students' friendship development.

The study sheds light on the differences between Mainland Chinese and HK students, including participants' perceptions of different friendship stages.

This study is interested in the roles of different SNSs and IMPs in intercultural friendship development, especially their strengths and weaknesses as perceived by students. Also, the authors are curious about how students select and use IMPs and SNSs differently according to their individual preferences and needs. To the authors’ knowledge, the dynamic link between online communication and intercultural friendship development has not been thoroughly examined in the field of intercultural communication.