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The notion that quality takes time is not new, but a survey by The Conference Board found that companies need at least three to four years for TQM to be accepted by employees, and eight to ten years for it to be fully implemented. Examines the success rate of TQM in both the manufacturing and service industries.

This case focusses on internal controls necessary to prevent theft of cash collections. Troy Wheeler, assistant dean of the School of Business and Public Policy was asked to write a memorandum to the university’s internal auditor verifying that controls on the cash register in the school were adequate to prevent major theft. Troy wrote the memo, but the request awakened nagging concerns regarding the cash register. The more Troy thought about it, the more concerned he became about the potential for loss. Troy needed to identify the major weaknesses in the existing system and make feasible recommendations to improve control.

This case is based on the author’s personal association with the organization, observation, interviews of key figures in the case, and examination of relevant documents.

This case is appropriate for any graduate or undergraduate accounting class where internal controls are analyzed and documented. The case could be used in courses on internal or external auditing or accounting information systems.

This paper aims to discusses the importance of Native American literature in library collections.

This paper is based on research of recent articles.

The paper identifies many good titles on Native Americans that deserve to be in libraries so that the history and culture of Native Americans will be available to all users.

Libraries should identify good quality books on Native Americans and by Native Americans to add to their collections. Many are now available so that it is not difficult to find appropriate ones that reflect contemporary views of Native Americans.

This paper pulls together a good deal of recent information on books by and about Native Americans as well as pointing to some excellent collections.

This chapter examines the rise and fall of the Commission on the Future of Worker-Management Relations (Dunlop Commission) in the early 1990s. It uses the events surrounding the Commission to provide an insight into the dynamics of the struggle over federal labor law reform. The inability of the Dunlop Commission to get labor and management representatives to agree on proposals for labor law reform demonstrated, yet again, that employer opposition is the greatest obstacle to the protection of organizing rights and modernization of labor law. For the nation's major management associations, labor law reform is a life and death issue, and nothing is more important to them than defeating revisions to the National Labor Relations Act (NLRA) intended to strengthen organizing rights. The failure of labor law reform in the 1990s also demonstrated that the labor movement would never win reform by means of an “inside the beltway” legislative campaign – designed to push reform through the US Senate – because the principal employer organizations would always exercise more influence in Congress. Instead, unions must engage with public opinion, and convince union and nonunion members about the importance of reform. Thus far, however, they lack an effective language with which to do this.

Entomology is a useful tool when applied to engineering challenges that have been solved in nature. Especially when these special abilities of olfactory sensation, vision, auditory perception, fly, jump, navigation, chemical synthesis, exquisite structure and others were connected with mechanization, informationization and intelligentization of modern science and technology, and produced innumerable classical bionic products. The paper aims to discuss these issues.

All kinds of special abilities of insects and application status have been described and discussed in order to summarize the advanced research examples and supply bibliographic reference to the latters. Future perspectives and challenges in the use of insect bionics were also given.

In the period of life sciences and information sciences, insect bionics not only promoted the development of modern science and technology on the sides of mechanics, molecule, energy, information and control greatly but also provided new ideas and technologies for the crisis of science and technology, food, environment and ecosystem.

It may provide strategies to solve the problems and be a source of good ideas for researchers.