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Open Access
Article
Publication date: 15 April 2019

Dana K. Voelker, Eric M. Martin, Jedediah E. Blanton and Daniel Gould

This cross-sectional study (1) described the views and practices of a national U.S. sample of high school coaches on the education and training of team captains in leadership; and…

Abstract

This cross-sectional study (1) described the views and practices of a national U.S. sample of high school coaches on the education and training of team captains in leadership; and (2) examined if their views and practices differed as a function of leadership behavior and coaching efficacy. Results of 255 online surveys showed nearly 90% of coaches thought formal captain leadership development programs were beneficial; only 12% used such a program. Coaches with higher character-building and motivation efficacy more strongly endorsed the intentional education and training of their captains and perceived fewer barriers to this process. These findings encourage coaches, others working directly with scholastic athletes, and leadership educators more broadly to leverage and examine sport, including captaincy, as a valuable leadership development opportunity for youth.

Details

Journal of Leadership Education, vol. 18 no. 2
Type: Research Article
ISSN: 1552-9045

Article
Publication date: 5 June 2019

Markus Wohlfeil, Anthony Patterson and Stephen J. Gould

This paper aims to explain a celebrity’s deep resonance with consumers by unpacking the individual constituents of a celebrity’s polysemic appeal. While celebrities are…

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Abstract

Purpose

This paper aims to explain a celebrity’s deep resonance with consumers by unpacking the individual constituents of a celebrity’s polysemic appeal. While celebrities are traditionally theorised as unidimensional semiotic receptacles of cultural meaning, the authors conceptualise them here instead as human beings/performers with a multi-constitutional, polysemic consumer appeal.

Design/methodology/approach

Supporting evidence is drawn from autoethnographic data collected over a total period of 25 months and structured through a hermeneutic analysis.

Findings

In rehumanising the celebrity, the study finds that each celebrity offers the individual consumer a unique and very personal parasocial appeal as the performer, the private person behind the public performer, the tangible manifestation of either through products and the social link to other consumers. The stronger these constituents, individually or symbiotically, appeal to the consumer’s personal desires, the more s/he feels emotionally attached to this particular celebrity.

Research limitations/implications

Although using autoethnography means that the breadth of collected data is limited, the depth of insight this approach garners sufficiently unpacks the polysemic appeal of celebrities to consumers.

Practical implications

The findings encourage talent agents, publicists and marketing managers to reconsider underlying assumptions in their talent management and/or celebrity endorsement practices.

Originality/value

While prior research on celebrity appeal has tended to enshrine celebrities in a “dehumanised” structuralist semiosis, which erases the very idea of individualised consumer meanings, this paper reveals the multi-constitutional polysemy of any particular celebrity’s personal appeal as a performer and human being to any particular consumer.

Details

European Journal of Marketing, vol. 53 no. 10
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 1 December 2004

J.S. Goulding and M. Alshawi

Information technology (IT) has often been cited as being able to create competitive advantage. However, the degree of leverage is often dependent upon several factors, not least…

Abstract

Information technology (IT) has often been cited as being able to create competitive advantage. However, the degree of leverage is often dependent upon several factors, not least the type and level of IT training provided, resources available, management commitment, and prevailing level of corporate culture. This paper introduces the generic processes involved in developing an IT training framework in order to support and deliver the business strategy, and presents findings in the form of a generic IT training model. This model identifies the sequential stages needed to commission and deploy IT training in a construction environment in the form of an implementation roadmap. This model was developped with two leading UK construction organizations. Findings have identified that seven core process phases should be considered before committing resources to training. Recommendations include identifying the core business benefits and matching these to the training outcomes, albeit cognisant of barriers such as lack of empowerment, organizational culture, resource limitations, and so on.

Details

Construction Innovation, vol. 4 no. 4
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 27 March 2019

Rania W. Semaan, Stephen Gould, Mike Chen-ho Chao and Andreas F. Grein

Country-of-origin (COO) effects on product evaluations have been widely applied in international marketing, albeit with mixed results. One stream of research values its importance…

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Abstract

Purpose

Country-of-origin (COO) effects on product evaluations have been widely applied in international marketing, albeit with mixed results. One stream of research values its importance in decision-making, whereas another stream posits that COO has little effect when compared to the greater diagnosticity of other product attributes. This suggests that how and along what other attributes (extrinsic or intrinsic) COO is presented play an important role in its relative impact. The purpose of this paper is to address these mixed results by applying one such framing perspective based on evaluation mode (i.e. separate versus joint evaluation) and preference reversals and their biasing effects to a study of COO and willingness to pay (WTP) for a product.

Design/methodology/approach

A three between-subject (joint evaluation, separate evaluation-domestic and separate evaluation-foreign) experimental design was used to assess whether evaluation mode moderates COO effects on product evaluations.

Findings

Similar results are mirrored across three/four countries. When evaluated separately, consumers value an inferior domestic-made product more than a superior foreign-made one. However, when the domestic- and foreign-made products are presented in joint evaluations, the better foreign-made product is favored.

Research limitations/implications

A number of limitations in terms of countries, consumers within the countries and products studied are addressed along with future research that may address these factors and test the robustness of domestic–foreign preference reversals.

Practical implications

The results of this study reveal practical insights to marketers. Marketing managers for better-quality foreign brands are encouraged to engage in comparative advertising appeals and sell their products in retail stores that hold both domestic and foreign products, whereas marketers for domestic products should create a selling environment that facilitate only a separate evaluation mode to enhance WTP.

Originality/value

This paper provides insights on the diagnosticity of COO when presented alongside intrinsic attributes and the role of evaluation mode in shaping consumers’ preferences. This research suggests that COO has different effects in different evaluation modes, thus explaining some of the mixed results in literature regarding its importance. On the one hand, COO has a decisive effect on product evaluations when products are presented separately. On the other hand, COO effect is overridden by intrinsic cues, which become more apparent when products are presented jointly. Overall, these results demonstrate the robustness of the preference reversal effect across countries and products.

Details

European Journal of Marketing, vol. 53 no. 5
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 23 March 2022

Lauren Sealy Krishnamurti, Lindsey L. Monteith, Ian McCoy and Melissa E. Dichter

Little is known about the gender profile of callers to crisis hotlines, despite distinct gender differences in suicide risk and behavior. The authors assessed current knowledge of…

Abstract

Purpose

Little is known about the gender profile of callers to crisis hotlines, despite distinct gender differences in suicide risk and behavior. The authors assessed current knowledge of the role of caller gender in the use of crisis hotlines for suicide, specifically whether there are differences in frequency, reason for call and caller outcomes by gender.

Design/methodology/approach

The authors conducted a scoping literature review of peer-reviewed studies published since 2000 in Medline, PubMed and PsychInfo, examining a total of 18 articles based on 16 studies.

Findings

Overall, women represent a higher percentage of calls to crisis hotlines worldwide, despite men having higher rates of suicide. Primary reasons for calling hotlines were the same for men and women, regardless of geography or culture. When gender differences in reason for call were reported, they were consistent with literature documenting gender differences in the prevalence of risk factors for suicide, including higher rates of substance use among men and higher instances of domestic violence/abuse among women.

Research limitations/implications

There was variability in the studies the authors examined. This review was limited to research on crisis telephone hotlines and did not include text or chat services. Due to data reporting, the findings are constrained to reporting on a male/female gender binary.

Originality/value

Findings on gender differences in crisis line use suggest a need for continued research in this area to determine how to best meet the needs of callers of all genders.

Details

Journal of Public Mental Health, vol. 21 no. 2
Type: Research Article
ISSN: 1746-5729

Keywords

Article
Publication date: 1 March 2006

X. Zhang, J.S. Goulding, M.G. Sexton, G. Aouad and M. Kagioglou

Hybrid concrete construction is a technologically advanced approach to frame construction. It utilizes an optimal mix of structural materials;eg, in situ concrete with precast…

Abstract

Hybrid concrete construction is a technologically advanced approach to frame construction. It utilizes an optimal mix of structural materials;eg, in situ concrete with precast concrete and steelwork. The process of selecting an hybrid‐optimized solution, however, often requires several factors to be considered, eg, “hard”criteria such as time and cost, and “soft” criteria such as safety and aesthetics (to be considered simultaneously) – the complexities of which can often be a core barrier to implementation. This paper introduces the concept of hybrid concrete construction and presents a virtual prototyping tool to assist the decision‐making process. This model is able to import computer aided design information into a central database – the details of which are then layered with additional information; eg, hard and soft performance criteria and so on. Solutions can be interrogated and demonstrated through an interactive virtual environment, in which multi‐option scenarios can be evaluated against specific user‐defined criteria. Findings have identified several core benefits, including the ability to: justify decisions corroborated with detailed data; evaluate options against each other; interrogate objects at a much greater detail than before; and see the effects of changes in a “real‐time” environment.

Details

Construction Innovation, vol. 6 no. 1
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 1 December 1990

John M. Gowdy

Many of the early debates about economic methodology, marginalismversus discontinuous change, stasis versus turbulence, co‐operationversus competition, were at base questions of…

Abstract

Many of the early debates about economic methodology, marginalism versus discontinuous change, stasis versus turbulence, co‐operation versus competition, were at base questions of general scientific methodology. During the past 20 years or so there has been a virtual revolution in the field of evolutionary biology. This revolution has had a profound impact on the philosophy of science; an impact which is beginning to be felt in the field of economics. The purpose of this article is to analyse some past controversies in economic methodology in the light of recent developments in evolutionary biology.

Details

International Journal of Social Economics, vol. 17 no. 12
Type: Research Article
ISSN: 0306-8293

Keywords

Article
Publication date: 1 August 2000

Gordon E. Taub and B. Grant Hayes

Provides a brief description of Spearman’s g which has become the cornerstone for most theories of intelligence and highlights the social, scientific and political controversy in…

585

Abstract

Provides a brief description of Spearman’s g which has become the cornerstone for most theories of intelligence and highlights the social, scientific and political controversy in which this is surrounded. Discusses the identification of g before covering the criticisms, the physiological manifestations and the practical and social implications together with education. Summarizes that this construct routinely accounts for more variance than all other cognitive factors combined and so holds a high position in any model of the structure of human cognitive abilities.

Details

International Journal of Sociology and Social Policy, vol. 20 no. 7
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 10 May 2022

Yan Meng, Stephen J. Gould, Lei Song, Hua Chang and Shiva Vaziri

This study aims to provide a practical strategy for customer service and salesforce from the basis of behavioral economics. When customers thought they missed a discount but…

Abstract

Purpose

This study aims to provide a practical strategy for customer service and salesforce from the basis of behavioral economics. When customers thought they missed a discount but eventually could get the deal, they perceived that they had obtained more value. This research defines such a conversion effect between gain and loss accounts, demonstrates its impact in marketing settings and provides the salesforce a tactic to increase sales and quality of customer service to improve the consumer experience in the social customer journey.

Design/methodology/approach

Three experiments were conducted in a behavioral lab and online setting. Participants were randomly assigned to 2 (gain vs loss) × 2 (converted vs simple) between-subjects designs in the first two experiments and 2 (gain vs loss) × 2 (converted vs simple) × 2 (high price vs low price) in the third experiment. Analysis of variance was conducted to analyze the data. Mediation and moderation analyses were also conducted to identify the mediator and moderator in the model.

Findings

The conversion between gain and loss mental accounts exists, and the converted gains are more likely to lead consumers to make purchases with a once-lost discount than simple gains. This conversion effect is mediated by consumers’ implemental mindset activated by the conversion and moderated by price.

Originality/value

This research shows that mental accounts of gains and losses can be dynamically converted to one another. It provides a managerial tactic for salesforces and customer service to lead consumers to make a purchase decision right away. This is especially important when they aim to enhance the consumer experience in the social customer journey.

Details

Journal of Services Marketing, vol. 37 no. 4
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 28 February 2019

Monty Sutrisna and Jack Goulding

Following the increasing need for faster construction, improved quality and evidence value propositions, offsite construction is increasingly being proffered as a viable contender…

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Abstract

Purpose

Following the increasing need for faster construction, improved quality and evidence value propositions, offsite construction is increasingly being proffered as a viable contender to “traditional” construction approaches. However, whilst evidence supports the move towards offsite, its uptake has been lower than expected. Whilst the precise reasons for this seem to be influenced by a number of issues, including contextual drivers and market maturity; some project stakeholders also view offsite as carrying greater risks. The purpose of this paper is to report on the quality of information flow, in particular, the impact and influence of this on design risks in offsite construction projects.

Design/methodology/approach

An existing design risk framework is used as the point of departure for this research. This is further expanded into a specific model for evaluating offsite construction projects design risks, the rubrics of which were informed by two case studies of offsite construction projects in Australia and the UK analysed with a process-tracing technique. Whilst these cases were geographically separated, the constructs were aligned to uncover fundamental design information requirements and concomitant risks associated with offsite.

Findings

The findings of the research reported in this paper include the crucial information feeding into the design process emanating from the lifecycle of offsite construction projects, namely, design, offsite (manufacturing), handling and transporting, site works and installation and also occupancy. These are contextualised within the four categories, namely, client requirements, project requirements, regulation aspects and social aspects and the final outcomes were summarised into a holistic diagram.

Originality/value

Given that the offsite construction has shifted the working paradigm into assigning a significant level of efforts and emphasis at the front end of the construction projects, the importance of its design process and hence design risks management has gone up significantly in construction projects delivered using this technique. This research and paper contributes significantly to the built environment domain by identifying the crucial aspects along the project lifecycle to be considered to minimise the potential occurrence of design risks and hence increasing the confidence of project stakeholders in adopting offsite construction techniques in their projects.

Details

Engineering, Construction and Architectural Management, vol. 26 no. 2
Type: Research Article
ISSN: 0969-9988

Keywords

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