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1 – 10 of over 1000
Article
Publication date: 1 March 1993

J.‐C. Spender

In this paper we question whether we know enough about organizational theorizing to be able transfer it to the Commonwealth of Independent States (CIS) countries. The researchers…

Abstract

In this paper we question whether we know enough about organizational theorizing to be able transfer it to the Commonwealth of Independent States (CIS) countries. The researchers in general see that our organizational theorizing is heavily contingent on the social institutions of Western society. While we think of the CIS situation as one of political, economic, and social collapse, it is really more a matter of institutional collapse. Thus, given the contingencies noted above, it is not at all clear why we expect our organizational theories to apply to them. We propose an institutional analysis at three levels: universal, contingent, and developmental. At the universal level, there is no difference between the institutions of the CIS and the West. At the contingent level, the institutional fabric differs in ways that can be accommodated. At the developmental level, the most crucial, the CIS will have to develop their own new social institutions before their economies can gather momentum. We argue that such institutions are built up as organizational teams work on unresolved problems and build up the knowledge that is gradually institutionalized outside the originating organizations.

Details

The International Journal of Organizational Analysis, vol. 1 no. 3
Type: Research Article
ISSN: 1055-3185

Article
Publication date: 1 February 1999

J.C. Spender and W. Grevesen

Recognizes the inherent conflict between multinationals’ (MNEs’) need to respond to local markets while using global integration to achieve economies of scale; and outlines…

1732

Abstract

Recognizes the inherent conflict between multinationals’ (MNEs’) need to respond to local markets while using global integration to achieve economies of scale; and outlines relevant research from the fields of both economic and organizational theory. Criticizes the process approach based on normative theory and suggests that loose coupling theory is a more practical way of looking at MNEs. Discusses the application of these ideas to their management and identifies seven behavioural characteristics of loosely coupled systems (Weick). Links these to Doz and Prahalad’s (1991) criteria for assessing the applicability of organizational theory to MNEs. Considers the research implications and believes that MNE organization will eventually be seen, not as a special case, but as a general model.

Details

Managerial Finance, vol. 25 no. 2
Type: Research Article
ISSN: 0307-4358

Keywords

Article
Publication date: 1 March 2004

Bernard Marr and J.‐C. Spender

The business world has enthusiastically adopted the idea that knowledge has become the most strategic of corporate assets, the principal basis for competitive advantage. This…

3005

Abstract

The business world has enthusiastically adopted the idea that knowledge has become the most strategic of corporate assets, the principal basis for competitive advantage. This enthusiasm has not, however, been matched by an understanding of how to operationalize knowledge. It seems we argue that knowledge is important largely because it is a different kind of asset. While this is perplexing and suggests that it is important to understand the strategic significance of the different kinds of organizational knowledge, it also raises operational issues for managers. How are they to identify knowledge assets, and measure them? We offer tentative proposals for a new approach to assets evaluation.

Details

Measuring Business Excellence, vol. 8 no. 1
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 14 February 2020

Lara Agostini, Anna Nosella, Riikka Sarala, J.-C. Spender and Douglas Wegner

Based on the growing interest devoted to knowledge management (KM) in inter-organizational contexts, the purpose of this paper is to systematize existing literature and understand…

1629

Abstract

Purpose

Based on the growing interest devoted to knowledge management (KM) in inter-organizational contexts, the purpose of this paper is to systematize existing literature and understand how it developed over time, thus tracing its roots and evolution to unveil gaps and suggest new promising areas for future research.

Design/methodology/approach

This study used bibliographic techniques to analyze a sample of 85 studies along three main periods (1998-2010, 2011-2014 and 2015-2019). In particular, this study focused on co-occurrences of keywords to identify the most dominant themes, as well as connections among these themes.

Findings

Overall, the review shows the main outlets that have published papers on the topic of KM in inter-organizational contexts, as well as the theoretical background this research builds on. The temporal analysis exhibits the core topics that have persisted and grown consistently over time as the links between KM, innovation and networks. In addition, the review highlights new emerging themes, such as the human and social side of KM, and new interesting contexts of study (e.g. coopetition and open/user innovation), which opens exciting avenues for new research opportunities.

Originality/value

This study illustrates the conceptual structure of the field in three distinct periods and contributes to a more nuanced understanding of the key topics and their interrelatedness within the area of KM in inter-organizational contexts. Both researchers and practitioners can profit from the study because it reveals consolidated topics while identifying areas that still need to be investigated to foster KM in inter-organizational settings.

Details

Journal of Knowledge Management, vol. 24 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

Content available
Article
Publication date: 11 December 2019

Lara Agostini, Anna Nosella, Riikka M. Sarala, J.C. Spender and Douglas Wegner

619

Abstract

Details

Journal of Knowledge Management, vol. 23 no. 10
Type: Research Article
ISSN: 1367-3270

Article
Publication date: 6 May 2014

J.C. Spender

There has been considerable discussion recently about business schools’ shortcomings and how their curriculum should be changed. Many presume discipline-wide agreement that…

1019

Abstract

Purpose

There has been considerable discussion recently about business schools’ shortcomings and how their curriculum should be changed. Many presume discipline-wide agreement that managing is a rational and model-able decision-making practice. But practitioners are not convinced and often suggest rationality-dominated business schools are teaching impractical ideas. The purpose of this paper is to look at this discussion's micro foundations and offers a novel approach that presumes managerial judgment is crucial to firms’ processes and, indeed, is the reason firms exist.

Design/methodology/approach

The paper combines discussion of the conceptual nature of firms and managing them with data about business schools’ growth and curriculum evolution.

Findings

If we presume firms are rational apparatus for achieving known goals, managing is little more than computing; and if Knightian uncertainty is taken seriously, managerial judgment becomes the core of the analysis. But schools that attempt to train students’ judgment are extraordinarily difficult to manage, especially in the current academic environment.

Originality/value

While many are aware of Knight's influential thinking, it has not yet been brought into a theory of the firm or of managing. The paper works toward a novel theory of the managed firm (TMF) in which management's uncertainty-resolving judgments are key.

Details

Journal of Management Development, vol. 33 no. 5
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 September 2003

J.‐C. Spender

Uncertainty, managers’ frequent companion as they guide firms towards anticipated goals, is poorly dealt with in theories of the firm. If knowledge is to be treated as the most…

2388

Abstract

Uncertainty, managers’ frequent companion as they guide firms towards anticipated goals, is poorly dealt with in theories of the firm. If knowledge is to be treated as the most strategic of assets, we must consider its relation to uncertainty. Knowledge suggests a degree of certainty, an absence of uncertainty. The paper draws on prior research and categorize uncertainty as three types of knowledge deficiency: indeterminacy, ignorance and incommensurability. It is argued that uncertainties lead to emotion. The paper draws on analysis of emotions as value judgments, indicating a person attaches significance to things lying outside her/his control that affect her/his goals. This insight opens a way of relating knowledge and uncertainty. The impetus behind this approach is partly theoretical and partly personal, from observing and participating in New Yorkers’ emotions during and after the September 2001 WTC attacks. It is argued that it is no longer acceptable to ignore the ways in which emotion shapes our knowledge. The paper moves from rational self‐interest, the calculative basis for organization, to the social and cultural basis of identity through action, pursuing the idea that knowledge deficiencies produce emotional responses as they arrest rational decision making.

Details

Information Technology & People, vol. 16 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 January 2006

J.C. Spender

How does one speak of knowledge as an asset when it is non‐rivalrous and ephemeral? The purpose of this paper is to frame “knowledge management” (KM) as significantly more than…

3410

Abstract

Purpose

How does one speak of knowledge as an asset when it is non‐rivalrous and ephemeral? The purpose of this paper is to frame “knowledge management” (KM) as significantly more than asset management; instead of binding it to rational decision making, it is grounded in managers' creative responses to the typical deficiencies in their knowledge and to uncertainty.

Design/methodology/approach

Drawing on the method of distinctions a knowledge and intellectual capital (IC) management discourse is constructed that relates, first, to data, meaning, and practice, and second, to knowledge assets and knowledge absences.

Findings

The rationalist treatment of knowledge assets relates data and meaning to purposive practice. Under conditions of uncertainty this is balanced here with a radical constructivist approach that sees meaning as arising from managerial creativity and exploratory organizational practice.

Research limitations/implications

The practical or managerial implications of this theorizing are legion. The main point is not a theory that supplants managerial creativity; on the contrary, creativity drives both our theory and the organizations that managers manage.

Practical implications

Managing uncertainty forces practice and experience into the foreground. KM and ICM must cover situations in which analysis fails when knowledge is absent just as it covers the management of knowledge assets when they are present.

Originality/value

KM (or ICM) is reframed as an empirically grounded critical theory, a direct critique of rational decision‐making and, by implication, of mainstream managerial theorizing.

Details

Journal of Intellectual Capital, vol. 7 no. 1
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 1 February 1996

J.‐C. Spender

There is much interest in organizational knowledge following the recognition of its strategic place in inter‐firm competition, but there is no adequate theory of such knowledge…

14019

Abstract

There is much interest in organizational knowledge following the recognition of its strategic place in inter‐firm competition, but there is no adequate theory of such knowledge, or of its acquisition, storage and application. Penrose’s (1959) theory of the growth of the firm, Nelson and Winter’s (1982) evolutionary economics, and the gestalt notions of discontinuous perceptual change taken from Lewin (1935), still define the cutting edge of the learning and knowledge‐based approaches to the firm. Compared with these field‐shaping works, the recent literature on organizational knowledge, learning and memory seems inconclusive. Takes a new start from the Jamesian distinction between knowing what and knowing how, and the Durkheimian distinction between individual and social forms of knowledge. The resulting pluralistic organizational epistemology implies a dynamic theory of the firm as a dialectical system of knowledge processes.

Details

Journal of Organizational Change Management, vol. 9 no. 1
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 May 2006

J‐C. Spender

Getting value from knowledge management (KM) means managing the way new knowledge is brought to bear on the business's practices, for value is added only through practice – not…

2402

Abstract

Purpose

Getting value from knowledge management (KM) means managing the way new knowledge is brought to bear on the business's practices, for value is added only through practice – not through talk. Though there are relationships between knowledge and practice, and the purpose of KM is to get more value from the firm's knowledge, knowledge is too loose and slippery a term to afford us a good handle on these matters. The paper proposes a novel typology that distinguishes data, meaning, and skilled practice. Each must be managed differently, though management must integrate all into the business model.

Design/methodology/approach

A non‐empirical theoretical paper clarifying the interaction of different epistemologies or ways of knowing within the business. Different epistemologies are illustrated and discussed at a managerial level, the formal and academic philosophizing is left out.

Findings

The paper shows that KM are not all alike.

Originality/value

Highly original, given very few KM writers address multiple epistemologies and then propose a practice‐based approach to their integration. Despite its theoretical language the paper actually proposes a severely practical approach to real‐world KM.

Details

The TQM Magazine, vol. 18 no. 3
Type: Research Article
ISSN: 0954-478X

Keywords

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