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Article
Publication date: 15 June 2015

Irina Frolova and Inga Lapina

This paper aims to analyse the case of a non-governmental organization (NGO) and the possibilities of implementing corporate social responsibility (CSR) strategy and principles in…

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Abstract

Purpose

This paper aims to analyse the case of a non-governmental organization (NGO) and the possibilities of implementing corporate social responsibility (CSR) strategy and principles in an organizational quality management system (QMS) to reduce the rate of staff turnover and improve the overall excellence of the organization. QMS provides a framework for implementing CSR policy, strategy, activities and culture at all management levels of organization, creating a basis for establishing a sustainable development policy and providing overall employee and management commitment and continuous improvement of the system.

Design/methodology/approach

Several research methods, such as literature review, logical and comparative analysis, in-depth interviews, Ishikawa diagram method and organization performance assessment via M. Baldrige excellence criteria, were applied in this research.

Findings

The authors came to the conclusion that implementing employee-related CSR activities in an organizational QMS in a long-term period can reduce employee turnover, increase loyalty and commitment and improve the overall process performance in an NGO. The QMS framework allows maintaining, monitoring and evaluating continuous effect and execution of CSR principles, and including CSR strategies in organizational policy.

Research limitations/implications

The research is restricted due to the fact that the authors cannot disclose the name of the analysed NGO because of ethical and confidentiality considerations.

Originality/value

The paper presents an encompassing approach of integration of CSR principles in quality management principles for reducing staff turnover, completing a case study of an NGO.

Details

International Journal of Quality and Service Sciences, vol. 7 no. 2/3
Type: Research Article
ISSN: 1756-669X

Keywords

Article
Publication date: 11 January 2019

Ikram Ahidar, Driss Sarsri and Naoufal Sefiani

The purpose of this paper is to develop an integrated management system that addresses the shortcoming revealed in the previous approaches of the IMS in literature.

Abstract

Purpose

The purpose of this paper is to develop an integrated management system that addresses the shortcoming revealed in the previous approaches of the IMS in literature.

Design/methodology/approach

This paper is based on the methodology of literature review analysis, proposition of an approach based on theory by the standards’ cross-references and on practice by the analysis of the real work and the use of the System Modeling Language (SYSML), the computer tool for the engineering system modeling.

Findings

An integration approach based on theory and practice in the automotive sector, integrating IATF 16949:2016, ISO 14001:2015, ISO 45001:DIS and some aspects of ISO 26000 is proposed. The proposed approach initiates the use of the SYSML in the IMS development. The model is intended to societies that seek to be sustainable and responsible toward environment and community. The link of the IMS model created with the European Foundation for Quality Management excellence model highlights the fact that the factors of excellence, especially the enablers, are covered by the requirements of the IMS.

Originality/value

This paper is the first approach of IMS that includes ISO 45001 (draft), uses the SYSML and sheds light on the link of excellence and IMS. The paper is the first detailed approach of IMS that addressed car manufacturer.

Details

The TQM Journal, vol. 31 no. 2
Type: Research Article
ISSN: 1754-2731

Keywords

Content available
Book part
Publication date: 4 July 2019

Abstract

Details

“Conflict-Free” Socio-Economic Systems
Type: Book
ISBN: 978-1-78769-994-6

Content available
Book part
Publication date: 1 March 2023

Abstract

Details

Game Strategies for Business Integration in the Digital Economy
Type: Book
ISBN: 978-1-80262-845-6

Article
Publication date: 1 January 2021

Ardasher Namazbay Yussupov and Akmaral Ardasherovna Yussupova

The purpose of this article discusses the design of underground eco-houses using a dome structure of light construction while taking into account the historical experience of the…

Abstract

Purpose

The purpose of this article discusses the design of underground eco-houses using a dome structure of light construction while taking into account the historical experience of the development of the local population. This article considered the traditions of folk architecture and modern sophistication in the creation of energy-efficient eco-houses in foreign countries in the context of architecture and construction of affordable residential homes for the local population.

Design/methodology/approach

The research presented in this paper was motivated by the need for developing agro-tourism facilities in hard-to-reach areas of the Silk Road in Southern Kazakhstan causes the construction of eco-houses built using local construction materials. Since ancient times in Southern Kazakhstan and during seasonal migrations in yurts of light construction, people have lived in mud-brick houses deep in the ground. Along with architectural and artistic solutions in building construction, great importance was attached to saving material resources, labour costs and achieving heat stability of residential buildings.

Findings

In the architectural and planning solution of the eco¬-house, progressive directions of construction of agrotechnical structures using renewable energy sources are adopted. Particular importance was given to the choice of the construction site on an elevated area nearby historical monuments and a favourable season for the construction of eco-houses with considering the natural and climatic characteristics of rural areas of Southern Kazakhstan.

Research limitations/implications

This paper discussed the issues of insulation, ventilation and improving the eco-house microclimate comfort using local building materials. Improving the architectural and artistic expressiveness of the eco-house in terms of the tradition of folk architecture was also explicitly discussed in this paper.

Practical implications

Tables with the justification of expediency of construction of economical eco-houses in natural and climatic conditions of Kazakhstan and Central Asia are provided. The results help to improve the energy efficiency of eco-houses in Kazakhstan by using renewable energy sources.

Social implications

Social benefits are associated with the use of local raw materials. Eco-houses built from traditional building materials can become accessible to a wide range of people and stimulate the development of small businesses. This may be associated with the construction of eco-houses to serve visiting tourists in remote picturesque oases, as well as the manufacture of dome structures, felt products and the preparation of reed panels and so on.

Originality/value

The thermotechnical characteristics of the region's ground energy are given, which can significantly save the cost of heating the eco-house. Solutions for optimal insolation, ventilation of the eco-house are provided, taking into account the natural and climatic conditions of Southern Kazakhstan.

Details

Smart and Sustainable Built Environment, vol. 11 no. 3
Type: Research Article
ISSN: 2046-6099

Keywords

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