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Article
Publication date: 16 April 2024

Venkataramanaiah Saddikuti, Surya Prakash, Vijaydeep Siddharth, Kanika Jain and Sidhartha Satpathy

The primary objective of this article is to examine current procurement, inventory control and management practices in modern healthcare, with a particular focus on the…

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Abstract

Purpose

The primary objective of this article is to examine current procurement, inventory control and management practices in modern healthcare, with a particular focus on the procurement and management of surgical supplies in a prominent public, highly specialized healthcare sector.

Design/methodology/approach

This study was conducted in three phases. In Phase 1, the study team interacted with various hospital management stakeholders, including the surgical hospital store, examined the current procurement process and identified challenges. Phase 2 focused on selecting items for a detailed study and collected the qualitative and quantitative details of the store department of the healthcare sector chosen. A detailed study analyzed revenue, output/demand, inventory levels, etc. In Phase 3, a decision-making framework is proposed, and inventory control systems are redesigned and demonstrated for the selected items.

Findings

It was observed that the demand for many surgical items had increased significantly over the years due to an increase in disposable/disposable items, while inventories fluctuated widely. Maximum inventory levels varied between 50 and 75%. Storage and availability were important issues for the hospital. It is assumed the hospital adopts the proposed inventory control system. In this case, the benefits can be a saving of 62% of the maximum inventory, 20% of the average stock in the system and optimal use of storage space, improving the performance and productivity of the hospital.

Research limitations/implications

This study can help the healthcare sector administration to develop better systems for the procurement and delivery of common surgical items and efficient resource allocation. It can help provide adequate training to store staff. This study can help improve management/procurement policies, ordering and delivery systems, better service levels, and inventory control of items in the hospital business context. This study can serve as a pilot study to further investigate the overall hospital operations.

Practical implications

This study can help the healthcare sector administration develop better systems for procuring and delivering common surgical items and efficient resource allocation. It can help provide adequate training to store staff. This study can help improve management/procurement policies, ordering and delivery systems, better service levels and inventory control of items in the hospital business context. This study can serve as a pilot study to further investigate the overall hospital operations.

Originality/value

This study is an early attempt to develop a decision framework and inventory control system from the perspective of healthcare inventory management. The gaps identified in real hospital scenarios are investigated, and theoretically based-inventory management strategies are applied and proposed.

Details

Journal of Advances in Management Research, vol. 21 no. 3
Type: Research Article
ISSN: 0972-7981

Keywords

Article
Publication date: 26 December 2023

Jesus Vazquez Hernandez and Monica Daniela Elizondo Rojas

To redesign the spare parts (MRO) inventory management at Company XYZ's warehouse, considering the conditions after the COVID-19 pandemic.

Abstract

Purpose

To redesign the spare parts (MRO) inventory management at Company XYZ's warehouse, considering the conditions after the COVID-19 pandemic.

Design/methodology/approach

To address this research project, the authors integrated three methodologies: action research, Lean Six Sigma (DMAIC) and Cross Industry Standard Process for Data Mining. These methodologies integrated the Lean Six Sigma (LSS) 4.0 framework applied in this project.

Findings

The spare parts inventory value was reduced by 15%, and inventory turnover increased by 120% without negatively impacting the internal service level.

Practical implications

Practitioners leading or participating in continuous improvement projects (CIPs) should consider data quality (data available and data trustworthiness), problem-solving approach and target area involvement to achieve CIP goals. Otherwise, the LSS 4.0 could fail or extend its duration by several weeks or months.

Originality/value

This project shows the importance of controlling a target area before deciding to conduct a LSS 4.0 project. To address this problem, the LSS 4.0 team implemented 5S during the measure phase of the DMAIC. Also, this project offers significant practitioner and theoretical contributions to the body of knowledge about LSS 4.0.

Details

The TQM Journal, vol. 36 no. 6
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 30 April 2024

Benjamin F. Morrow, Lauren Berrings Davis, Steven Jiang and Nikki McCormick

This study aims to understand client food preferences and how pantry offerings can be optimized by those preferences.

Abstract

Purpose

This study aims to understand client food preferences and how pantry offerings can be optimized by those preferences.

Design/methodology/approach

This study develops and administers customized surveys to study three food pantries within the Second Harvest Food Bank of Northwestern North Carolina network. This study then categorizes food items by client preferences, identifies the key predictors of those preferences and obtains preference scores by fitting the data to a predictive model. The preference scores are subsequently used in an optimization model that suggests an ideal mix of food items to stock based upon client preferences and the item and weight limits imposed by the pantry.

Findings

This study found that food pantry clients prefer fresh and frozen foods over shelf-friendly options and that gender, age and religion were the primary predictors. The optimization model incorporates these preferences, yielding an optimal stocking strategy for the pantry.

Research limitations/implications

This research is based on a specific food bank network, and therefore, the client preferences may not be generalizable to other food banks. However, the framework and corresponding optimization model is generalizable to other food aid supply chains.

Practical implications

This study provides insights for food pantry managers to make informed decisions about stocking the pantry shelves based on the client’s preferences.

Social implications

An emerging topic within the humanitarian food aid community is better matching of food availability with food that is desired in a way that minimizes food waste. This is achieved by providing more choice to food pantry users. This work shows how pantries can incorporate client preferences in inventory stocking decisions.

Originality/value

This study contributes to the literature on food pantry operations by providing a novel decision support system for pantry managers to aid in stocking their shelves according to client preferences.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 14 no. 4
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 24 July 2024

Tapas Sudan and Rashi Taggar

This study presents the impact of Economic Policy Uncertainty (EPU)-induced Trade Supply Chain Vulnerability (TSCV) on the Small and Medium-Sized Enterprises (SMEs) in India by…

Abstract

Purpose

This study presents the impact of Economic Policy Uncertainty (EPU)-induced Trade Supply Chain Vulnerability (TSCV) on the Small and Medium-Sized Enterprises (SMEs) in India by leveraging the World Bank Enterprise Survey data for 2014 and 2022. Applying econometric techniques, it examines firm size’ influence on productivity and trade participation, providing insights for enhancing SME resilience and trade participation amid uncertainty.

Design/methodology/approach

The econometric techniques focus on export participation, along with variables such as total exports, firm size, productivity, and capital intensity. It addresses crucial factors such as the direct import of intermediate goods and foreign ownership. Utilizing the Cobb-Douglas production function, the study estimates Total Factor Productivity, mitigating endogeneity and multicollinearity through a two-stage process. Besides, the study uses a case study of North Indian SMEs engaged in manufacturing activities and their adoption of mitigation strategies to combat unprecedented EPU.

Findings

Results reveal that EPU-induced TSCV reduces exports, impacting employment and firm size. Increased productivity, driven by technological adoption, correlates with improved export performance. The study highlights the negative impact of TSCV on trade participation, particularly for smaller Indian firms. Moreover, SMEs implement cost-based, supplier-based, and inventory-based strategies more than technology-based and risk-based strategies.

Practical implications

Policy recommendations include promoting increased imports and inward foreign direct investment to enhance small firms’ trade integration during economic uncertainty. Tailored support for smaller firms, considering their limited capacity, is crucial. Encouraging small firms to engage in international trade and adopting diverse SC mitigation strategies associated with policy uncertainty are vital considerations.

Originality/value

This study explores the impact of EPU-induced TSCV on Indian SMEs’ trade dynamics, offering nuanced insights for policymakers to enhance SME resilience amid uncertainty. The econometric analysis unveils patterns in export behavior, productivity, and factors influencing trade participation during economic uncertainty.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 24 July 2024

Hannah Turner, Nancy Bruegeman and Peyton Jennifer Moriarty

This paper considers how knowledge has been organized about museum objects and belongings at the Museum of Anthropology, in what is now known as British Columbia, and proposes the…

Abstract

Purpose

This paper considers how knowledge has been organized about museum objects and belongings at the Museum of Anthropology, in what is now known as British Columbia, and proposes the concept of historical or provenance warrant to understand how cataloguing decisions were made and are limited by current museum systems.

Design/methodology/approach

Through interviews and archival research, we trace how cataloguing was done at the museum through time and some of the challenges imposed by historical documentation systems.

Findings

Reading from the first attempts at standardizing object nomenclatures in the journals of private collectors to the contemporary practices associated with object documentation in the digital age, we posit that historic or provenance warrant is crafted through donor attribution or association, object naming, the concept of geo-cultural location and the imposition of unique identifiers, numbers and direct labels that physically mark belongings.

Originality/value

The ultimate goal and contribution of this research is to understand and describe the systems that structure and organize knowledge, in an effort to repair the history and terminologies moving forward.

Details

Journal of Documentation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0022-0418

Keywords

Case study
Publication date: 18 July 2024

Abdul Rehman Shaikh, Manzoor Ali Mirani and Saqib Ali

After completion of the case study, the students will be able to understand ABC analysis and develop a systematic approach using PDCA, analyze processes, technology, employee…

Abstract

Learning outcomes

After completion of the case study, the students will be able to understand ABC analysis and develop a systematic approach using PDCA, analyze processes, technology, employee training and supplier relationships when analyzing shrink and developing solutions, evaluate how technology improves production inventory control and visibility and recognize the importance of fostering a culture of employee accountability and ownership to minimize inventory loss and improve overall operational efficiency.

Case overview/synopsis

On June 2, 2023, sitting in his office in Karachi, Pakistan, Khan Aamir, the manager of store and inventory at Euro Manufacturing, found himself immersed in a cloud of confusion. The incessant loss of inventory items, particularly the nut bolts and small accessories, had become a perplexing challenge. To address these losses and provide a cycle count report to the director of supply chain, Aamir, manager of store and inventory, was given the responsibility to take action. He was looking for a comprehensive approach to address the current problems and prevent further losses in the future. This case study examines the various reasons for the losses, including theft, inadequate inventory control methods, human error and problems with suppliers. It highlights the importance of established procedures, the use of technology (such as barcode scanning, radio-frequency identification tagging and inventory management software) and the cultivation of a culture of accountability among employees.

Complexity academic level

This case study is developed for class discussion in the course of operations management or supply chain management. This case study is suitable for use with undergrad students. This case study can be taught in a module on operations management or supply chain management, as part of a broader course in business management or industrial engineering.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS: 9: Operations and logistics.

Details

Emerald Emerging Markets Case Studies, vol. 14 no. 2
Type: Case Study
ISSN: 2045-0621

Keywords

Article
Publication date: 3 July 2024

Saleh Abu Dabous, Ahmad Alzghoul and Fakhariya Ibrahim

Prediction models are essential tools for transportation agencies to forecast the condition of bridge decks based on available data, and artificial intelligence is paramount for…

Abstract

Purpose

Prediction models are essential tools for transportation agencies to forecast the condition of bridge decks based on available data, and artificial intelligence is paramount for this purpose. This study aims at proposing a bridge deck condition prediction model by assessing various classification and regression algorithms.

Design/methodology/approach

The 2019 National Bridge Inventory database is considered for model development. Eight different feature selection techniques, along with their mean and frequency, are used to identify the critical features influencing deck condition ratings. Thereafter, four regression and four classification algorithms are applied to predict condition ratings based on the selected features, and their performances are evaluated and compared with respect to the mean absolute error (MAE).

Findings

Classification algorithms outperform regression algorithms in predicting deck condition ratings. Due to its minimal MAE (0.369), the random forest classifier with eleven features is recommended as the preferred condition prediction model. The identified dominant features are superstructure condition, age, structural evaluation, substructure condition, inventory rating, maximum span length, deck area, average daily traffic, operating rating, deck width, and the number of spans.

Practical implications

The proposed bridge deck condition prediction model offers a valuable tool for transportation agencies to plan maintenance and resource allocation efficiently, ultimately improving bridge safety and serviceability.

Originality/value

This study provides a detailed framework for applying machine learning in bridge condition prediction that applies to any bridge inventory database. Moreover, it uses a comprehensive dataset encompassing an entire region, broadening the model’s applicability and representation.

Details

Smart and Sustainable Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 27 August 2024

Harun Turkoglu, Emel Sadikoglu, Sevilay Demirkesen, Atilla Damci and Serra Acar

The successful completion of linear infrastructure construction projects such as railroads, roads, tunnels, and pipelines relies heavily on decision-making processes during…

Abstract

Purpose

The successful completion of linear infrastructure construction projects such as railroads, roads, tunnels, and pipelines relies heavily on decision-making processes during planning phase. Professionals in the construction industry emphasize that determining the starting point of a linear infrastructure construction project is one of the most important decisions to be made in the planning phase. However, the existing literature does not specifically focus on selection of the starting point of the segments to be constructed. Therefore, it is of utmost importance to develop a multi-criteria decision-making (MCDM) model to support selection of the starting point of the segments to be constructed in linear infrastructure construction projects.

Design/methodology/approach

Based on the characteristics of the railroad projects and insights gathered from expert interviews, the appropriate criteria for the model were determined. Once the criteria were determined, a decision hierarchy was developed and the weights of the criteria (w_i) were calculated using DEcision MAking Trial and Evaluation Laboratory (DEMATEL) method. Then, Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), COmplex PRoportional Assessment (COPRAS), and evaluation based on distance from average solution (EDAS) methods were used. The alternatives were ranked in terms of their priority with TOPSIS method based on relative closeness (Ci) of each alternative to the ideal solution, COPRAS method based on quantitative utility (Ui) for each alternative and EDAS method based on evaluation score (ASi) for all alternatives. The results were compared with each other.

Findings

The study reveals the effects of all criteria on the proposed model. The results of DEMATEL method indicated that quantity of aggregate (w_i = 0.075), ballast (w_i = 0.071), and sub-ballast (w_i = 0.069) are the most important criteria in starting location selection for railroads, where earthquake (w_i = 0.046), excavation cost (w_i = 0.054), and longest distance from borrow pit (w_i = 0.055) were found to be less important criteria. The starting location alternatives were ranked based on TOPSIS, COPRAS and EDAS methods. The A-1 alternative was selected as the most appropriate alternative (Ci = 0.64; Ui = 100%; ASi = 0.81), followed by A-6 alternative (Ci = 0.61; Ui = 97%; ASi = 0.73) and A-7 alternative (Ci = 0.59; Ui = 94%; ASi = 0.60). Even tough different methods were used, they provided compatible results where the same ranking was achieved except three alternatives.

Originality/value

This study identifies novel criteria for the starting location selection of railroad construction based on the data of a railroad project. This study uses different methods for selecting the starting location. Considering the project type and its scope, the model can be used by decision-makers in linear infrastructure projects for which efficient planning and effective location selection are critical for successful operations.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 10 June 2024

Jen Sheng Wang

The Open API (application programming interface) architecture will play an important role in promoting future FinTech service applications; however, it involves user data, and the…

Abstract

Purpose

The Open API (application programming interface) architecture will play an important role in promoting future FinTech service applications; however, it involves user data, and the current specialization and progression are less visible. Therefore, an evaluation framework for Open API development in the FinTech service ecosystem is constructed in this study.

Design/methodology/approach

This study preliminarily selects the four most important key objects and factors of this ecosystem and conducts expert interviews to revise the evaluation framework. Then, this study uses the fuzzy analytic hierarchy process (FAHP) to evaluate the objects and their factor weights and finally uses the FAHP analysis results to further apply the evaluation based on distance from average solution (EDAS) approach to explore the strategy optimization scenarios.

Findings

According to the analysis results, the co-creation object and productivity object are the two most significant objects, with weights of 0.275 and 0.272, respectively. The analysis shows that FinTech-related companies expect to increase productivity through co-creation. Finally, the results also indicate that mobile payment is the best Open API application scenario in the FinTech service ecosystem, followed by online banking. These results illustrate strategic and management implications.

Originality/value

This study screens key evaluation criteria with a literature review and expert questionnaire interviews to process quantitative research. It can determine the weights of objectives and criteria to clarify the strength of influence between the objectives and criteria. Next, this study measures the probable performance of Open API applied in various FinTech service ecosystem scenarios.

Article
Publication date: 12 December 2023

Jeong Hoon Choi, Sangdo Choi and Nallan C. Suresh

The objective of this study is to explore the structural attributes of the pharmaceutical industry before the onset of the COVID-19 pandemic by examining the relationship between…

Abstract

Purpose

The objective of this study is to explore the structural attributes of the pharmaceutical industry before the onset of the COVID-19 pandemic by examining the relationship between inventory and firm performance and developing a taxonomy of pharmaceutical firms based on the earns-turns matrix.

Design/methodology/approach

This study examines the inventory–firm performance linkage, considering both total inventory and its discrete inventory components in pharmaceutical firms. In addition, this research develops a new taxonomy of pharmaceutical firms based on the earns-turns matrix. A large panel dataset of firms in the US pharmaceutical industry was collected for the period 2000–2019.

Findings

The results reveal that strategic groups identified based on this taxonomy show different levels of profitability and inventory turns in the earns-turns matrix. Most pharmaceutical firms moved from the low-right to the top-left section in the earns-turns matrix, indicating that these firms have generally pursued profitability rather than effective inventory management.

Research limitations/implications

This study explores the structural attributes of the pharmaceutical industry using the earns-turns matrix. This two-dimensional analysis may not, however, capture the full complexity of inventory–firm performance dynamics.

Practical implications

The mapping of strategic groups on the earns-turns matrix provides a useful tool for visual representations of the dynamics of strategic groups in terms of financial performance and inventory management performance. Practitioners can use the earns-turns matrix to benchmark their firm's position against their competitors.

Originality/value

This study broadens the scope of operations management research by introducing the earns-turns matrix as an empirical validation tool for operational and strategic management theories. This study emphasizes the effectiveness of the earns-turns matrix in analyzing strategic groups of pharmaceutical firms.

Details

International Journal of Operations & Production Management, vol. 44 no. 10
Type: Research Article
ISSN: 0144-3577

Keywords

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