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Patent trade recommendations necessitate recommendation interpretability in addition to recommendation accuracy because of patent transaction risks and the technological complexity of patents. This study designs an interpretable knowledge-aware patent recommendation model (IKPRM) for patent trading. IKPRM first creates a patent knowledge graph (PKG) for patent trade recommendations and then leverages paths in the PKG to achieve recommendation interpretability.

First, we construct a PKG to integrate online company behaviors and patent information using natural language processing techniques. Second, a bidirectional long short-term memory network (BiLSTM) is utilized with an attention mechanism to establish the connecting paths of a company — patent pair in PKG. Finally, the prediction score of a company — patent pair is calculated by assigning different weights to their connecting paths. The semantic relationships in connecting paths help explain why a candidate patent is recommended.

Experiments on a real dataset from a patent trading platform verify that IKPRM significantly outperforms baseline methods in terms of hit ratio and normalized discounted cumulative gain (nDCG). The analysis of an online user study verified the interpretability of our recommendations.

A meta-path-based recommendation can achieve certain explainability but suffers from low flexibility when reasoning on heterogeneous information. To bridge this gap, we propose the IKPRM to explain the full paths in the knowledge graph. IKPRM demonstrates good performance and transparency and is a solid foundation for integrating interpretable artificial intelligence into complex tasks such as intelligent recommendations.

Recommending suitable doctors to patients on healthcare consultation platforms is important to both the patients and the platforms. Although doctor recommendation methods have been proposed, they failed to explain recommendations and address the data sparsity problem, i.e. most patients on the platforms are new and provide little information except disease descriptions. This research aims to develop an interpretable doctor recommendation method based on knowledge graph and interpretable deep learning techniques to fill the research gaps.

This research proposes an advanced doctor recommendation method that leverages a health knowledge graph to overcome the data sparsity problem and uses deep learning techniques to generate accurate and interpretable recommendations. The proposed method extracts interactive features from the knowledge graph to indicate implicit interactions between patients and doctors and identifies individual features that signal the doctors' service quality. Then, the authors feed the features into a deep neural network with layer-wise relevance propagation to generate readily usable and interpretable recommendation results.

The proposed method produces more accurate recommendations than diverse baseline methods and can provide interpretations for the recommendations.

This study proposes a novel doctor recommendation method. Experimental results demonstrate the effectiveness and robustness of the method in generating accurate and interpretable recommendations. The research provides a practical solution and some managerial implications to online platforms that confront information overload and transparency issues.

Tags help promote customer engagement on video-sharing platforms. Video tag recommender systems are artificial intelligence-enabled frameworks that strive for recommending precise tags for videos. Extant video tag recommender systems are uninterpretable, which leads to distrust of the recommendation outcome, hesitation in tag adoption and difficulty in the system debugging process. This study aims at constructing an interpretable and novel video tag recommender system to assist video-sharing platform users in tagging their newly uploaded videos.

The proposed interpretable video tag recommender system is a multimedia deep learning framework composed of convolutional neural networks (CNNs), which receives texts and images as inputs. The interpretability of the proposed system is realized through layer-wise relevance propagation.

The case study and user study demonstrate that the proposed interpretable multimedia CNN model could effectively explain its recommended tag to users by highlighting keywords and key patches that contribute the most to the recommended tag. Moreover, the proposed model achieves an improved recommendation performance by outperforming state-of-the-art models.

The interpretability of the proposed recommender system makes its decision process more transparent, builds users’ trust in the recommender systems and prompts users to adopt the recommended tags. Through labeling videos with human-understandable and accurate tags, the exposure of videos to their target audiences would increase, which enhances information technology (IT) adoption, customer engagement, value co-creation and precision marketing on the video-sharing platform.

The proposed model is not only the first explainable video tag recommender system but also the first explainable multimedia tag recommender system to the best of our knowledge.

Traditional Chinese medicine (TCM) prescriptions have always relied on the experience of TCM doctors, and machine learning(ML) provides a technical means for learning these experiences and intelligently assists in prescribing. However, in TCM prescription, there are the main (Jun) herb and the auxiliary (Chen, Zuo and Shi) herb collocations. In a prescription, the types of auxiliary herbs are often more than the main herb and the auxiliary herbs often appear in other prescriptions. This leads to different frequencies of different herbs in prescriptions, namely, imbalanced labels (herbs). As a result, the existing ML algorithms are biased, and it is difficult to predict the main herb with less frequency in the actual prediction and poor performance. In order to solve the impact of this problem, this paper proposes a framework for multi-label traditional Chinese medicine (ML-TCM) based on multi-label resampling.

In this work, a multi-label learning framework is proposed that adopts and compares the multi-label random resampling (MLROS), multi-label synthesized resampling (MLSMOTE) and multi-label synthesized resampling based on local label imbalance (MLSOL), three multi-label oversampling techniques to rebalance the TCM data.

The experimental results show that after resampling, the less frequent but important herbs can be predicted more accurately. The MLSOL method is shown to be the best with over 10% improvements on average because it balances the data by considering both features and labels when resampling.

The authors first systematically analyzed the label imbalance problem of different sampling methods in the field of TCM and provide a solution. And through the experimental results analysis, the authors proved the feasibility of this method, which can improve the performance by 10%−30% compared with the state-of-the-art methods.