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Article
Publication date: 26 November 2021

Yaqin Yuan, Linlin Liu and Liu Liu

This paper aims to investigate the relationship between information integration, supply chain capabilities and credit quality of small and middle enterprises (SMEs) in supply…

Abstract

Purpose

This paper aims to investigate the relationship between information integration, supply chain capabilities and credit quality of small and middle enterprises (SMEs) in supply chain finance (SCF).

Design/methodology/approach

Grounded in the resource-based view (RBV) and signaling theory, this study proposes a theoretical model. Then, structural equation modeling and interview analysis are employed to test the theoretical model.

Findings

The results show that both two aspects of information integration, namely, information technology and information sharing, have positive effects on the SMEs’ credit quality in SCF, and these effects are mediated by supply chain capabilities.

Originality/value

First, the paper contributes to SCF literature by simultaneously examining the role of two dimensions of information integration (information technology and information sharing) in enhancing SMEs’ credit quality. Second, this paper enriches the existing theoretical research on SCF by integrating the SMEs perspective and SCF service provider perspective. Moreover, this paper explores the indirect effects of information integration on SMEs’ credit quality by incorporating supply chain capabilities as a mediating factor.

Details

Industrial Management & Data Systems, vol. 122 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 23 March 2023

Gediminas Marcinkevicius and Mantas Vilkas

Industry 4.0 brings new opportunities and challenges. This paper aims to focus on understanding how the affordances of digital technologies contribute to the integration of…

Abstract

Purpose

Industry 4.0 brings new opportunities and challenges. This paper aims to focus on understanding how the affordances of digital technologies contribute to the integration of business processes in the context of Industry 4.0.

Design/methodology/approach

A qualitative case analysis is used to reveal the affordances of digital technologies for the integration of business processes. A manufacturing company, the producer of professional stainless-steel kitchens, which is known for the adoption of digital technologies, was selected for the research. Interviews, archival data and nonparticipant observation are the main data collection methods.

Findings

This study contributes to the general business process management field. Case analysis shows that digital technologies facilitate the integration of business processes, specifically certain affordances, such as accessing and updating, sharing and initiating.

Research limitations/implications

This study is of a single case and therefore has some limitations. Future research should focus on the analysis of more cases for a better understanding of business process integration in the context of Industry 4.0.

Practical implications

The results of this research will help business managers better understand the importance of the development and proper adaptation of digital technologies in an organization.

Originality/value

This research has a twofold contribution to the fields of business process management and business process integration. First, the authors reveal how digital technologies facilitate business processes management in the context of Industry 4.0; and second, the authors identify the main mechanisms through which digital technologies contribute to business process integration.

Details

Journal of Systems and Information Technology, vol. 25 no. 1
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 24 July 2023

Kamran Ali Chatha, Muhammad Shakeel Sadiq Jajja, Fatima Gillani and Sami Farooq

This paper aims to investigate the role of organizational and technological enablers and their arrangement and alignment with the external environment to facilitate supply chain…

Abstract

Purpose

This paper aims to investigate the role of organizational and technological enablers and their arrangement and alignment with the external environment to facilitate supply chain integration (SCI), which consequently improves operational performance.

Design/methodology/approach

The paper uses a structural equation modeling approach and the data from 307 manufacturing firms from the International Manufacturing Strategy Survey version VI for hypotheses testing.

Findings

The findings of the study reveal that (1) the alignment and particular arrangement of the sociotechnical organizational factors enable the SCI of a firm, (2) suitable organizational arrangements help in leveraging SCI under environmental pressures, and (3) SCI leverages the relationship between sociotechnical organizational factors and operational performance of the firm.

Practical implications

This paper informs managers that SCI leverages the operational performance of firms under heightened environmental pressures. Developing suitable manufacturing technologies infrastructure followed by organizational practices aligned with the manufacturing technologies make it easier to realize SCI.

Originality/value

This study explores the interaction of technological, organizational, and environmental factors as driving and enabling factors that help achieve SCI. Firms that develop an open and collaborative environment and use communication and integrative technologies to complement their work practices better cope with external pressures. These modern forms of working and the use of technologies facilitate SCI and leverage it effectively to positively impact firm performance.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Book part
Publication date: 1 November 2007

Irina Farquhar and Alan Sorkin

This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized innovative…

Abstract

This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized innovative information technology open architecture design and integrating Radio Frequency Identification Device data technologies and real-time optimization and control mechanisms as the critical technology components of the solution. The innovative information technology, which pursues the focused logistics, will be deployed in 36 months at the estimated cost of $568 million in constant dollars. We estimate that the Systems, Applications, Products (SAP)-based enterprise integration solution that the Army currently pursues will cost another $1.5 billion through the year 2014; however, it is unlikely to deliver the intended technical capabilities.

Details

The Value of Innovation: Impact on Health, Life Quality, Safety, and Regulatory Research
Type: Book
ISBN: 978-1-84950-551-2

Article
Publication date: 19 June 2023

Yaqin Yuan, Hongying Tan and Linlin Liu

This study aims to investigate the impact of digital transformation on supply chain resilience. Additionally, the paper examines the mediating effect of supply chain process…

1297

Abstract

Purpose

This study aims to investigate the impact of digital transformation on supply chain resilience. Additionally, the paper examines the mediating effect of supply chain process integration as well as the moderating effect of environmental uncertainty in the relationship between digital transformation and supply chain resilience.

Design/methodology/approach

Drawing on digital empowerment theory, this study proposes a theoretical model. Using survey data collected from 216 enterprises in China, the study employs structural equation modeling to validate the theoretical model.

Findings

The results reveal that digital transformation has a significant impact on supply chain resilience. Three dimensions of supply chain process integration, namely, information flow integration, physical flow integration, and financial flow integration mediate the relationship between digital transformation and supply chain resilience. In addition, environmental uncertainty including market uncertainty and technology uncertainty positively moderates the relationship between digital transformation and supply chain resilience.

Originality/value

First, this paper provides empirical evidence on both the direct and indirect effects of digital transformation on supply chain resilience. Second, this paper enriches the understanding of how supply chain integration impacts supply chain resilience in the digital transformation era by adopting a more granular perspective of process integration rather than broad external and internal integrations. Furthermore, this paper extends the knowledge of the role of external environment in digital transformation and supply chain risk management by examining the moderating effects of market uncertainty and technology uncertainty.

Details

Journal of Enterprise Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 5 August 2014

Mohsen Shafiei Nikabadi

– The main aim of this study is to provide a framework for technology-based factors for knowledge management in supply chain.

1484

Abstract

Purpose

The main aim of this study is to provide a framework for technology-based factors for knowledge management in supply chain.

Design/methodology/approach

This is an applied research and has been done as a survey in Iran Khodro and Saipa Company as the largest companies in automotive industry of Iran. In this study, 206 experts participated. Reliability methods were Cronbach’s alfa, and validity tests were content and construction analyses. In response to one main question and three sub-questions in this research, first and second confirmative factor analysis were used.

Findings

In this research, after a literature review, a comprehensive framework with three factors is presented. These factors are information technology (IT) tools, information systems integration and information security management. The findings indicate that the first framework in supply chain of the automotive industry has a good fitness and perfect validity. Second, in this framework, factors have also been considered based on importance. The technique of factor analysis was given the highest importance to the information systems integration. Then, IT tools and, ultimately, information security management are considered. In addition, findings indicate that information systems integration has the highest correlation with IT tools.

Originality/value

The main innovation aspect of the research is to present a comprehensive framework for technology-based factors and indices for knowledge management in supply chain. In this paper, in addition to presenting a grouping for IT tools for knowledge management processes in supply chain, key indices for information systems integration and information security management are also referred.

Article
Publication date: 24 January 2023

Andrés J. Navarro-Paule, M. Mercedes Romerosa-Martínez and Francisco Javier Lloréns-Montes

This paper aims to explain how small- and medium-sized firms (SMEs) create information technology (IT) business value through blended IT outsourcing (ITO). The explanatory…

Abstract

Purpose

This paper aims to explain how small- and medium-sized firms (SMEs) create information technology (IT) business value through blended IT outsourcing (ITO). The explanatory framework it proposes enables SMEs to replicate IT capability outcomes (i.e. enhance their economic, strategic and technological competences, namely, ITO success) by endorsing an ITO strategy catalyzed by IT vendor integration.

Design/methodology/approach

This study uses covariance-based structural equation modeling to test the proposed research model. Data are collected from 251 knowledge-intensive business SMEs located in Science and Technology Parks in Spain.

Findings

The results demonstrate empirically that SMEs can replicate IT capability benefits (i.e. enhance their non-IT competences) through blended ITO in which IT, conceptualized as a transversal supporting activity, is outsourced to an IT vendor while the value creation process remains with the buyer. The integration (i.e. process integration and information sharing) of an IT-proficient vendor catalyzes ITO success. More specifically, the results show that, although process integration is not directly related to competence enhancement, fosters information sharing, which directly facilitates ITO success. The results also show that IT vendor proficiency accounts for ex ante trust.

Practical implications

Managers should think of transformational ITO as a strategy to enhance firm competences. For blended ITO strategies to succeed, managers must have a comprehensive understanding of the business they run, as it is important to create conditions that foster inter-firm information sharing. To achieve these conditions, managers should take special care in selecting boundary spanners, who are the pivotal links in competence enhancement.

Originality/value

While most research focuses on ongoing trust (i.e. trust develops as ITO evolves), this study focuses on initial (i.e. ex ante) trust and analyzes IT vendor proficiency (expert, experienced and reputed) to examine trust as an antecedent of ITO. This study also draws on previous conceptualizations of vendor integration to develop and analyze a two-step integration model to explain how IT vendor integration (i.e. process integration and information sharing) catalyzes enhancement of the buyer’s non-IT competences. This study focuses on SMEs, which are often neglected in ITO studies.

Details

Journal of Business & Industrial Marketing, vol. 38 no. 10
Type: Research Article
ISSN: 0885-8624

Keywords

Content available
Article
Publication date: 29 April 2020

Po-Lin Lai, Dong-Taur Su, Hui-Huang Tai and Ching-Chiao Yang

The increasing demand for high-quality logistics services has forced container shipping firms to decrease logistics service failure to retain the customers. This study thus aims…

4147

Abstract

Purpose

The increasing demand for high-quality logistics services has forced container shipping firms to decrease logistics service failure to retain the customers. This study thus aims to apply organizational information processing theory (OIPT) to construct a maritime supply chain collaborative decision-making model and examine its impact on logistics service performance.

Design/methodology/approach

In total, 142 usable questionnaires were collected from questionnaire survey. A two-step structural equation modeling approach including confirmatory factor analysis was subsequently performed to test the hypotheses.

Findings

The results show that internal information integration positively impacts external information integration, that external information integration positively impacts collaborative decision-making, and that collaborative decision-making positively impacts logistics service performance for container shipping firms. However, a relationship between internal information integration and collaborative decision-making was not found in this study.

Research limitations/implications

This study primarily examines collaborative decision-making from the view of container shipping firms. Future research including other supply chain members is needed to generalize the results and could also incorporate other factors such as relationship quality and culture, into the model to address this issue.

Practical implications

To decrease the occurrence of logistics failures and improve service quality in the maritime logistics process, it is suggested that container shipping firms apply information technology for acquiring and assimilating logistics information internally and externally across the supply chain to facilitate decision-making.

Originality/value

This study contributes to the knowledge about the antecedents and impacts of collaborative decision-making for container shipping firms in Taiwan. Particularly, in line with OITP, the findings indicate that container shipping firms can facilitate logistics decision-making and strategy formulation through information integration, which in turn enhances logistics service performance.

Article
Publication date: 5 October 2021

Guilherme F. Frederico, Vikas Kumar, Jose Arturo Garza-Reyes, Anil Kumar and Rohit Agrawal

This study aims to investigate the impact of I4.0 technologies and their interoperability on supply chains (SCs) performance and how the integration of such technologies and their…

2004

Abstract

Purpose

This study aims to investigate the impact of I4.0 technologies and their interoperability on supply chains (SCs) performance and how the integration of such technologies and their interoperability can create pathways for SCs resilience post-COVID-19. This is of paramount importance in the context of COVID-19 as the investigation around I4.0 technologies may provide relevant insights on how SCs may better respond to unexpected situations like the current pandemic with the use of digital technologies.

Design/methodology/approach

A survey research method was designed based on some constructs extracted from the literature regarding the main disruptive technologies, interoperability, elements of supply chains processes (SCPs) performance such as integration, collaboration, transparency, efficiency, responsiveness and profitability. The data were collected from March to July 2020 from different regions of the world when the peak of the first wave of the pandemic had occurred. The survey resulted in 115 valid responses. The study used a combination of descriptive, correlation and multiple regression methods to analyse the data.

Findings

The study indicates that disruptive technologies significantly impact SCPs performance (integration, collaboration, responsiveness and transparency) and their resilience. The findings did not support the notion that these technologies improve the efficiency of SCs, a significant contrast to the existing literature. Our findings also refute the existing understanding that interoperability moderates the impact of disruptive technologies on SCPs performance and enhancing the resilience of SCs. However, the findings show that the integration of I4.0 technologies and their interoperability has a positive impact on SCPs profitability.

Research limitations/implications

The findings strongly advocate that this integration plays an important role in improving SC performance, and a future pathway of SC resiliency post-COVID-19. Considering that the I4.0 trend will impact SCs in the coming years, this study brings a relevant contribution to researchers and practitioners.

Originality/value

This study makes a unique contribution by investigating a novel causal relationship between the main elements (I4.0 technologies, interoperability, processes performance and strategic outcomes) related to the SC in this new context.

Details

The International Journal of Logistics Management, vol. 34 no. 4
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 1 December 2020

Deepu TS and Ravi V

Supply chain efficiency can be enhanced by integrating the activities in supply chain through digitalization. Advancements in digital technologies has facilitated in designing…

Abstract

Purpose

Supply chain efficiency can be enhanced by integrating the activities in supply chain through digitalization. Advancements in digital technologies has facilitated in designing robust and dynamic supply chain by bringing in efficiency, transparency and reduction in lead times. This research tries to identify and prioritize the customer requirements and design requirements for effective integration of supply chain through digitalization.

Design/methodology/approach

The key nine customer requirements and 16 design requirements applicable for an electronics company were shortlisted in consultation with the experts from the company and academia. An integrated analytic network process (ANP) and quality function deployment (QFD) methodology has been applied for prioritizing the customer and design requirements. The relative importance and interdependence of these requirements were identified and a House of Quality (HOQ) is constructed.

Findings

The HOQ constructed has prioritized and identified interrelationships among customer requirements and design requirements for effective supply chain digitalization. These findings could be effectively used by managers for planning the objectives on long-term, medium-term and short-term basis.

Originality/value

This study tries to bridge the gap of identifying and prioritizing the design and customer requirements for effective supply chain integration through digitalization. The results could aid practicing managers and academicians in decision-making on supply chain digitalization process.

Details

Benchmarking: An International Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1463-5771

Keywords

1 – 10 of over 89000