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Article
Publication date: 26 November 2021

Yaqin Yuan, Linlin Liu and Liu Liu

This paper aims to investigate the relationship between information integration, supply chain capabilities and credit quality of small and middle enterprises (SMEs) in…

Abstract

Purpose

This paper aims to investigate the relationship between information integration, supply chain capabilities and credit quality of small and middle enterprises (SMEs) in supply chain finance (SCF).

Design/methodology/approach

Grounded in the resource-based view (RBV) and signaling theory, this study proposes a theoretical model. Then, structural equation modeling and interview analysis are employed to test the theoretical model.

Findings

The results show that both two aspects of information integration, namely, information technology and information sharing, have positive effects on the SMEs’ credit quality in SCF, and these effects are mediated by supply chain capabilities.

Originality/value

First, the paper contributes to SCF literature by simultaneously examining the role of two dimensions of information integration (information technology and information sharing) in enhancing SMEs’ credit quality. Second, this paper enriches the existing theoretical research on SCF by integrating the SMEs perspective and SCF service provider perspective. Moreover, this paper explores the indirect effects of information integration on SMEs’ credit quality by incorporating supply chain capabilities as a mediating factor.

Details

Industrial Management & Data Systems, vol. 122 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 31 July 2021

Lars Balslev, Sof Thrane and Ivar Friis

This paper aims to analyze the impact of information technology (IT) system implementation on the integration of data and information between sales and accounting…

Abstract

Purpose

This paper aims to analyze the impact of information technology (IT) system implementation on the integration of data and information between sales and accounting departments, and how data integration affects relations with supplier and customers.

Design/methodology/approach

The change between three different reservation and distribution systems in an airline company was assessed over 20 years based on qualitative data collected while events unfolded and interviews that traced events retrospectively.

Findings

This study finds that data integration challenges affect the capacity to use revenue and sales data for control purposes and integrating with suppliers and customers. The systems either facilitated the ability to integrate sales and accounting data or enabled integration in wider supplier and customer networks. The implementation of different reservation and distribution systems resulted in a trade-off between integration within the firm and into wider customer and supplier networks.

Research limitations/implications

Data were mainly obtained from the focal firm, Air Greenland. The protracted study period meant that the data were not as concentrated as they would have been had the analysis been performed over a shorter duration or had the focus been on one implementation process.

Originality/value

Extant research suggests that integration challenges when implementing IT systems are caused by differences in information needs between groups with different logics. The authors illustrate how data integration is also a crucial challenge when implementing IT systems.

Details

Journal of Accounting & Organizational Change, vol. 18 no. 3
Type: Research Article
ISSN: 1832-5912

Keywords

Article
Publication date: 1 April 2021

Min Zhang, Qiuping Huang, Xiande Zhao and Lijun Ma

In this study, we examine the implementation of purchase order finance (POF) which is an innovative supply chain finance (SCF) solution by an innovative SCF lender (i.e…

Abstract

Purpose

In this study, we examine the implementation of purchase order finance (POF) which is an innovative supply chain finance (SCF) solution by an innovative SCF lender (i.e. supply chain service provider (SCSP)). The effect of information integration between the SCSP (lender) and product designers (borrowers) on the lender's POF decisions and the borrowers' new product launch is investigated.

Design/methodology/approach

We conduct a case study in the Chinese smartphone industry. A mixed methods design is used, and data are collected from both the supply chain service provider (SCSP) and product designers. We first conduct a qualitative study. Hypotheses are developed concerning the relationships between information integration, in terms of social interaction and information system integration, POF and new product launch. We then conduct a quantitative study. The multilevel structural equation modelling method is used to test the hypotheses.

Findings

We find that information system integration is positively associated with POF but has no significant effect on new product launch. Social interaction is negatively associated with POF but positively associated with new product launch. POF is positively associated with new product launch.

Originality/value

This study contributes to the literature by empirically examining the implementation of POF from both the lender's and borrower's perspectives. We find that information system integration and social interaction have different effects on POF and new product launch. The results thus provide insights into how a lender makes POF decisions and reveal the benefits of POF for borrowers.

Details

International Journal of Operations & Production Management, vol. 41 no. 4
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 3 February 2017

Dilupa Nakandala, Premaratne Samaranayake, Henry Lau and Krishnamurthy Ramanathan

Despite much research on supply chain (SC) integration and the growing emphasis on recent information technology advancements as an enabler of improved performance, there…

1704

Abstract

Purpose

Despite much research on supply chain (SC) integration and the growing emphasis on recent information technology advancements as an enabler of improved performance, there has been limited research focussed specifically on information integration in supply chains (SCs). The purpose of this paper is to systematically review the literature on information integration in the fresh food supply chain (FFSC) from a holistic perspective.

Design/methodology/approach

Literature review is done by systematically collecting and analysing the recent literature to identify various participant entities of the FFSC information network and their specific information needs.

Findings

The information needs of FFSC entities are diverse but the needs are common across multiple entities.

Research limitations/implications

This study only reviewed the FFSC-related literature; an extended study of the food industry may reveal a more comprehensive view.

Practical implications

These findings are useful for practitioners in understanding the participant entities in the information network and their information needs and for policymakers in formulating FFSC development initiatives.

Originality/value

The authors are not aware of another study that investigates the FFSC in a holistic approach, one that identifies the actors, their interactions and information needs.

Details

Business Process Management Journal, vol. 23 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 7 August 2018

Veera Pandiyan Kaliani Sundram, Atikah Shamsul Bahrin, Zarina Binti Abdul Munir and Ali Hussein Zolait

The purpose of this paper is to explain the relationship between supply chain information management, supply chain information system (IS) infrastructure, supply chain…

3141

Abstract

Purpose

The purpose of this paper is to explain the relationship between supply chain information management, supply chain information system (IS) infrastructure, supply chain integration and the manufacturing performance of firms in manufacturing industry in Malaysia. Therefore, the study addresses a gap in research concerning the effect of supply chain information practices toward manufacturing performance.

Design/methodology/approach

The research design for this study employed the quantitative method using survey questionnaires that have been developed based on a thorough and detailed analysis of the relevant literature. Based on a sample consist of 248 usable data, mediated multiple regression analysis was used to examine the research model.

Findings

The findings indicate that supply chain integration fully mediates the relationship between supply chain information management and supply chain information system infrastructure (ISI) toward manufacturing performance.

Research limitations/implications

This research is limited to a particular sample: i.e. electrical and electronics manufacturing firms in Peninsular Malaysia. Thus, the results need to be generalized to encompass wider samples.

Practical implications

Organizations interest in making all members in their supply chain to communicate using information network to support managers in better decision making while adopting more enhanced information management and system infrastructure. As a plus, it helps in integrating various internal and external value chain processes across manufacturing firms in the organization’s supply chain network. As result, manufacturing firms could improve their performance in the long run.

Originality/value

The originality of this study lies in employing a newly developed framework-based existing theoretical argument to examine the effectiveness of supply chain information management and system infrastructure with an improved influence from supply chain integration toward the manufacturing performance.

Article
Publication date: 5 May 2015

Elina Sillanpää and Ilkka Sillanpää

The purpose of the study is to formulate a model for the information integration development. The service supply chain is managed with information; therefore, the…

Abstract

Purpose

The purpose of the study is to formulate a model for the information integration development. The service supply chain is managed with information; therefore, the functionality of the flow of information is an essential part of service business. The aim of this study is to address this issue by looking into the meaning and development of the elements of information integration in real estate and user services.

Design/methodology/approach

This paper is a qualitative research into elements of information integration and developing them in real estate and user services. Collecting the data for the study consisted of three stages: a workshop and two rounds of interviews.

Findings

The finding of the study is a model for developing information integration in a real estate and user services. The model presents the meanings of the six elements which integration consists of and which need to be developed to increase information integration.

Research limitations/implications

In services, the supply chain is typically shorter than in production. This study is limited to analyse the supply chain between a customer and a service provider since these are the most significant and often the only parties in the supply chain of real estate and user services.

Practical implications

The results can be utilized when developing information integration in the service supply chain and developing service providers operations.

Originality/value

The research results bring additional value to the previous studies regarding elements of information integration by developing a model for the sequence of development of these elements.

Article
Publication date: 30 July 2018

Kizito Elijah Kanyoma, Frank Wogbe Agbola and Richard Oloruntoba

The purpose of this paper is to explain the interrelationships in internal and external supply chain integration (SCI) across multiple tiers of manufacturing-based small…

Abstract

Purpose

The purpose of this paper is to explain the interrelationships in internal and external supply chain integration (SCI) across multiple tiers of manufacturing-based small and medium-sized enterprises (SMEs) in a developing country, Malawi.

Design/methodology/approach

Utilizing the resource-based view, resource-dependence and network theory perspectives, and drawing on a multiple embedded case-study approach, the research investigated the internal and external linkages within three-tier supplier, manufacturer and retailer SCs and described varying perspectives of SCI across supply chain positions.

Findings

Firms with strategic intra-firm resources were less committed to external integration, deploying their resources as a source of power to dominate and exploit their dependent partners. The SCI across multiple tiers was impaired by dependence but enhanced by interdependence strategies of firms. Although lack of trust, promotion of non-overlapping self-interests, corruption in sourcing processes and resource constraints negatively affected SCI, firm commitment to external integration promoted greater commitment among firms, thus having a positive effect on SCI.

Research limitations/implications

Further analysis of SCI of SME triads and a more systematic longitudinal analysis across other market segments should be explored to generalize the conclusions of this study.

Practical implications

The external influences on dyadic relationships go beyond the interactions of heterogeneous firms in the network to encompass interpersonal interactions across the network, where individuals may potentially prioritize personal connections and sabotage the interests of their firms.

Originality/value

The research explored the internal and external dimensions of SCI in multi-tier SCs of SMEs, and provided for the first time new evidence to show that firm commitment to engaging with partners complements the mechanisms of SCI within a developing country context. It highlights the need to develop trust, eliminate corruption, promote greater commitment of SC partners and encourage greater investment in firms’ resource capabilities to enhance SCI among SMEs.

Details

The International Journal of Logistics Management, vol. 29 no. 3
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 6 February 2009

Nicholas Berente, Betty Vandenbosch and Benoit Aubert

Many business process improvement efforts emphasize better integration, yet process integration can mean many things. The purpose of this paper is to emphasize the…

5477

Abstract

Purpose

Many business process improvement efforts emphasize better integration, yet process integration can mean many things. The purpose of this paper is to emphasize the importance of information flows to modern business processes, and draw upon recent organizational and information systems literature to characterize process integration and to derive four principles of process integration: accessibility, timeliness, transparency, and granularity of information flows.

Design/methodology/approach

Using a field study, the four principles of process integration are applied to analyze ten different business processes across five organizations.

Findings

In total, 18 generalized activities are identified that describe non‐integrated behavior, and “keying in known data” was found to be the most common. Among other findings, analysis highlights the importance of documentation to modern business processes, especially for coordination roles, and the paper describes three different purposes for documentation found in the data: content, process validation, and posterity.

Research limitations/implications

The articulation of “business process integration” offers a foundation for future research in this area. Findings are limited in generalizability to various levels of processes, as well as possible instrument‐related biases.

Practical implications

The principles of process integration provide a lens through which practitioners can analyze processes. Empirical findings stress the role of documentation, forms of documentation, and types of non‐integrated work.

Originality/value

The paper characterizes process integration in relation to other commonly‐used constructs such as organizational integration, data integration, and application integration. Principles are derived from the literature that can guide future inquiry and practice associated with business process improvement.

Details

Business Process Management Journal, vol. 15 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 15 June 2018

Macarena Sacristán-Díaz, Pedro Garrido-Vega and José Moyano-Fuentes

The purpose of this paper is to analyse the relationships between the different dimensions of supply chain integration (SCI). First, the sequence in which these dimensions…

Abstract

Purpose

The purpose of this paper is to analyse the relationships between the different dimensions of supply chain integration (SCI). First, the sequence in which these dimensions should be implemented and some possible mediating effects are investigated. Then, relationships are examined more closely to observe whether they present more complex non-linear forms than those usually analysed.

Design/methodology/approach

Required information was gathered from a sample of 477 Spanish industrial companies (23.4 per cent response rate). PLS structural equation modelling was applied to capture non-linear relationships between SCI dimensions.

Findings

The results indicate that internal integration leads to external integration and that within external integration, information flow integration provides the basis for financial flow integration and physical flow integration. Thus, the results suggest the existence of a logical sequence to achieve SCI. In addition, clearly different non-linear relationships are observed between the analysed variables.

Practical implications

It seems that a sufficient minimum value has to be reached for internal integration to have a positive effect on external information and financial integration. In addition, a higher degree of information integration appears to facilitate financial and physical integration, although a medium degree of information integration results in a lower degree of financial integration. Therefore, managers should not expect that efforts made to increase one integration dimension will always produce the same effect on the other dimensions.

Originality/value

An empirical contribution is made to knowledge of the logical SCI sequence. This contribution is not only important for academia, but also for managers seeking to improve supply chain performance through integration.

Article
Publication date: 13 May 2020

Edward Nartey, Francis Kwaku Aboagye-Otchere and Samuel Nana Yaw Simpson

This paper extends prior contingency-based management accounting research by building and empirically testing a theoretical model of contingency effects of supply chain…

Abstract

Purpose

This paper extends prior contingency-based management accounting research by building and empirically testing a theoretical model of contingency effects of supply chain integration (SCI) on the dimensions of management control system (MCS) and supply chain operational performance (SCOP) of hospitals in Ghana.

Design/methodology/approach

The paper uses factorial and structural path analysis of survey responses collected from 237 hospital accountants to model these relationships.

Findings

The results show that under strong SCI, the association between the MCS dimensions and hospital operational performance namely, cost effectiveness, flexibility and quality will be strengthened. In other words, the installation of MCS is more likely to provide a broad range of performance benefits for hospitals that align the four dimensions of the MCS with the dimensions of SCI (internal and external).

Research limitations/implications

A limitation of this study would be its limited scope, as it focused only on hospitals in one developing country. Therefore, the results as indicated here may have limited generalizability to other industries and countries.

Practical implications

We theorize that using optimal amounts of the MCS, a high level of SCI is likely to reduce supply chain (SC) cost, improve speed, flexibility and quality of the SC among healthcare institutions in Ghana. Also, based on the direct impact on performance exhibited by the MCS dimensions, effective implementation of SCI decisions requires the use of optimal amounts of MCS for high performance.

Originality/value

The paper contributes to contingency-based management accounting research and provides theory-driven and empirically proven explanations for hospital managers in recognizing the importance of aligning the dimensions of SCI and MCS.

Details

Journal of Accounting in Emerging Economies, vol. 10 no. 2
Type: Research Article
ISSN: 2042-1168

Keywords

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