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Open Access
Article
Publication date: 4 September 2017

Zhishuo Liu, Qianhui Shen and Jingmiao Ma

This paper aims to provide a driving behavior scoring model to decide the personalized automobile premium for each driver.

5323

Abstract

Purpose

This paper aims to provide a driving behavior scoring model to decide the personalized automobile premium for each driver.

Design/methodology/approach

Driving behavior scoring model.

Findings

The driving behavior scoring model could effectively reflect the risk level of driver’s safe driving.

Originality/value

A driving behavior scoring model for UBI.

Details

International Journal of Crowd Science, vol. 1 no. 3
Type: Research Article
ISSN: 2398-7294

Keywords

Article
Publication date: 25 February 2019

Longxiao Li, Xu Wang, Yun Lin, Fuli Zhou and Shan Chen

In the context of sharing economy and online shopping, establishing a stable urban joint distribution alliance (JDA) is extremely necessary for the entire logistics service…

1081

Abstract

Purpose

In the context of sharing economy and online shopping, establishing a stable urban joint distribution alliance (JDA) is extremely necessary for the entire logistics service market. The purpose of this paper is to rationally allocate the profits and determine the most stable allocation scheme for the urban JDA as well as provide a direction for cooperation between express enterprises and lead managers to pay more attention to the comprehensive performance.

Design/methodology/approach

Cooperative game-based methodologies including the proportion method, the core theory, nucleolus and Shapley value have been employed. Four criteria consisting of enterprise operation, customer satisfaction, environmental sustainability and information technology have been incorporated into Shapley value for improvement.

Findings

This paper reveals that express enterprises in logistics service market can achieve more benefit from JDA than those who operate separately. Among proposed profit allocation schemes, improved Shapley value scheme shows more rationality by considering partners’ asymmetric contribution. Besides, a stable alliance can be always ensured with partners’ lower propensity to disrupt and relatively balanced negotiation power under improved Shapley value scheme.

Originality/value

This paper makes a few attempts to contribute to the literature on the improvement of Shapley value and applies the concept of “propensity to disrupt” into the field of logistics. Besides, this paper provides various profit allocation schemes and incorporates influencing factors into Shapley value for an improvement thus helping policy-makers make better-informed decisions on urban distribution. Additionally, a case study based on urban express enterprises in Southwest China has been conducted to verify the proposed profit allocation schemes.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 31 no. 2
Type: Research Article
ISSN: 1355-5855

Keywords

Open Access
Article
Publication date: 9 June 2021

Shishu Ding, Jun Xu, Lei Dai and Hao Hu

This paper aims to solve the facility location problem of mobility industry call centers comprehensively, considering both investment efficiency and long-term development…

Abstract

Purpose

This paper aims to solve the facility location problem of mobility industry call centers comprehensively, considering both investment efficiency and long-term development efficiency.

Design/methodology/approach

In this paper, a two-phase decision-making approach within a multi-criteria decision-making (MCDM) framework has been proposed to help select optimal locations among various alternate locations. Both quantitative and qualitative information is collected and processed based on fuzzy set theory and fuzzy analytic hierarchy process. Then the fuzzy technique for order preference by similarity to an ideal solution method is incorporated in the framework to assess the overall feasibility of all alternates.

Findings

A real case of a mobility giant in China is applied to verify the effectiveness of the proposed framework. Sensitivity analysis also proves the robustness of the framework.

Originality/value

This two-phase MCDM framework allows the mobility industry call center location to be selected considering economic, human resource and sustainability elements comprehensively. The framework proposed in this paper might be applicable to other companies in the mobility industry when deciding optimal locations of call centers.

Details

Smart and Resilient Transportation, vol. 3 no. 2
Type: Research Article
ISSN: 2632-0487

Keywords

Article
Publication date: 25 October 2019

Yandong He, Xu Wang, Fuli Zhou and Yun Lin

This paper aims to study the vehicle routing problem with dynamic customers considering dual service (including home delivery [HD] and customer pickup [CP]) in the last mile…

Abstract

Purpose

This paper aims to study the vehicle routing problem with dynamic customers considering dual service (including home delivery [HD] and customer pickup [CP]) in the last mile delivery in which three decisions have to be made: determine routes that lie along the HD points and CP facilities; optimize routes in real time, which mode is better between simultaneous dual service (SDS, HD points and CP facilities are served simultaneously by the same vehicle); and respective dual service (RDS, HD points and CP facilities are served by different vehicles)?

Design/methodology/approach

This paper establishes a mixed integer linear programing model for the dynamic vehicle routing problem considering simultaneous dual services (DVRP-SDS). To increase the practical usefulness and solve large instances, the authors designed a two-phase matheuristic including construction-improvement heuristics to solve the deterministic model and dynamic programing to adjust routes to dynamic customers.

Findings

The computational experiments show that the CP facilities offer greater flexibility for adjusting routes to dynamic customers and that the SDS delivery system outperforms the RDS delivery system in terms of cost and number of vehicles used.

Practical implications

The results provide managerial insights for express enterprises from the perspective of operation research to make decisions.

Originality/value

This paper is among the first papers to study the DVRP-SDS. Moreover, this paper guides the managers to select better delivery mode in the last mile delivery.

Details

Kybernetes, vol. 49 no. 4
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 5 February 2018

Fuli Zhou, Xu Wang and Avinash Samvedi

Driven by motivation of quality enhancement and brand reputation promotion, automotive industries try to improve product quality and customer satisfaction by performing quality…

Abstract

Purpose

Driven by motivation of quality enhancement and brand reputation promotion, automotive industries try to improve product quality and customer satisfaction by performing quality pilot programs continuously. The purpose of this paper is to develop a dynamic model to select the improvement quality pilot program from competitive candidates based on dynamic customers’ feedback.

Design/methodology/approach

An extended dynamic multi-criteria decision-making method is developed by embedding dynamic triangular fuzzy weighting average operators into fuzzy VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method, and the novel evaluation indicator “ζ” is introduced to reflect prioritization performance.

Findings

The two evaluation indicators (Q and “ζ” ) assist quality managers to identify the best program with respect to multiple conflicting criteria and the best choice based on these two indexes shows high conformity. Besides, ranking sequences obtained by “ζ” can avoid the dilemma that there are several candidates with top priority calculated by comprehensive group utility value Q.

Practical implications

The dynamic MCDM method has been applied into the quality improvement procedure in Chinese domestic auto factories and contributes to highly efficient promotion.

Originality/value

Few dynamic models on pilot program selection for quality improvement based on dynamic customers’ feedback, this study deals with the dynamic promotion by an extended fuzzy VIKOR method and presents a case application.

Article
Publication date: 26 January 2021

Akhilesh Nautiyal and Sunil Sharma

A large number of roads have been constructed in the rural areas of India to connect habitations with the nearest major roads. With time, the pavements of these roads have…

Abstract

Purpose

A large number of roads have been constructed in the rural areas of India to connect habitations with the nearest major roads. With time, the pavements of these roads have deteriorated and they need some kind of maintenance, although they all do not need maintenance at the same time, as they have all not deteriorated to the same level. Hence, they have to be prioritized for maintenance.

Design/methodology/approach

In order to present a scientific methodology for prioritizing pavement maintenance, the factors affecting prioritization and the relative importance of each were identified through an expert survey. Analytic Hierarchy Process (AHP) was used to scientifically establish weight (importance) of each factor based on its relative importance over other factors. The proposed methodology was validated through a case study of 203 low volume rural roads in the state of Himachal Pradesh in India. Ranking of these roads in order of their priority for maintenance was presented as the final result.

Findings

The results show that pavement distresses, traffic volume, type of connectivity and the socioeconomic facilities located along a road are the four major factors to be considered in determining the priority of a road for maintenance.

Research limitations/implications

The methodology provides a comprehensive, scientific and socially responsible pavement maintenance prioritization method which will automatically select roads for maintenance without any bias.

Practical implications

Timely maintenance of roads will also save budgetary expenditure of restoration/reconstruction, leading to enhancement of road service life. The government will not only save money but also provide timely benefit to the needy population.

Social implications

Road transportation is the primary mode of inland transportation in rural areas. Timely maintenance of the pavements will be of great help to the socioeconomic development of rural areas.

Originality/value

The proposed methodology lays special emphasis on rural roads which are small in length, but large in number. Instead of random, a scientific method for selection of roads for maintenance will be of great help to the public works department for better management of rural road network.

Details

Journal of Quality in Maintenance Engineering, vol. 28 no. 2
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 29 June 2022

Jiangtao Hong, Chenlin Zhan and Kwok Hung Lau

This paper aims to explore the use of joint distribution to reduce environmental cost of express delivery in urban logistics.

Abstract

Purpose

This paper aims to explore the use of joint distribution to reduce environmental cost of express delivery in urban logistics.

Design/methodology/approach

An optimization model was developed to help design the joint distribution network. A real case in Songjiang University Town of Shanghai, China, was used to explore empirically the potential benefit of the design. Performance of the proposed joint distribution was compared with that of the current distribution design using separate deliveries.

Findings

The findings show that, using joint distribution in express delivery, a significant saving in economic cost (up to a reduction of 25%) and environmental cost (up to a reduction of 87%) can be achieved.

Research limitations/implications

This study provides a reference for joint distribution network design for last-mile delivery in urban logistics.

Practical implications

Express delivery companies can explore the use of joint distribution to reduce operating cost and increase distribution efficiency of the industry.

Social implications

Joint distribution can facilitate maximization of vehicle utilization and reduction of delivery trips. This will help reduce fuel consumption, carbon emission, as well as other externalities, such as noise and traffic congestion.

Originality/value

Research in joint distribution to date focuses mainly on reduction in operating cost only. Consideration of environmental impact is relatively limited. This paper fills the gap in the literature by using a real case to illustrate the significant benefit of joint distribution in reducing the negative impact of urban logistics on the environment.

Details

Nankai Business Review International, vol. 13 no. 4
Type: Research Article
ISSN: 2040-8749

Keywords

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