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Article
Publication date: 1 February 2005

Jay Liebowitz

To provide an interesting approach for determining interval measures, through the analytic hierarchy process, for integration with social network analysis for knowledge mapping in

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Abstract

Purpose

To provide an interesting approach for determining interval measures, through the analytic hierarchy process, for integration with social network analysis for knowledge mapping in organizations.

Design/methodology/approach

In order to develop improved organizational and business processes through knowledge management, a knowledge audit should be conducted to better understand the knowledge flows in the organization. An important technique to visualize these knowledge flows is the use of a knowledge map. Social network analysis can be applied to develop this knowledge map. Interval measures should be used in the social network analysis in order to determine the strength of the connections between individuals or departments in the organization. This paper applies the analytic hierarchy process to develop these interval measures, and integrates the values within the social network analysis to produce a meaningful knowledge map.

Findings

The analytic hierarchy process, when coupled with social network analysis, can be a useful technique for developing interval measures for knowledge‐mapping purposes.

Research limitations/implications

The analytic hierarchy process may become tedious and arduous for use in large social network maps. More research needs to be conducted in this area for scalability.

Practical implications

As social network analysis is gaining more prominence in the knowledge management community, the analytic hierarchy process may be able to provide more valuable measures to determine the strengths of relationships between actors than simply using ordinal numbers.

Originality/value

Coupling the analytic hierarchy process with social network analysis provides a novel approach for future knowledge‐mapping activities.

Details

Journal of Knowledge Management, vol. 9 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 March 1990

Fariborz Y. Partovi, Jonathan Burton and Avijit Banerjee

The use of Analytical Hierarchy Process (AHP) is an effective wayto deal with qualitative decision areas of operations management. Fourpublished applications of AHP are briefly…

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Abstract

The use of Analytical Hierarchy Process (AHP) is an effective way to deal with qualitative decision areas of operations management. Four published applications of AHP are briefly reviewed in forecasting, supplier selection, facility location, and choice of technology. Furthermore, four more potential applications are suggested in other areas of operations management, including product design, plant layout, maintenance frequency selection, and choice of logistic carrier. In addition, suggestions for other areas of research are discussed.

Details

International Journal of Operations & Production Management, vol. 10 no. 3
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 January 1990

Thomas L. Saaty

The Analytic Hierarchy Process (AHP) is a theory of measurement. When applied in decision‐making, it assists one to describe the general decision operation by decomposing a…

1338

Abstract

The Analytic Hierarchy Process (AHP) is a theory of measurement. When applied in decision‐making, it assists one to describe the general decision operation by decomposing a complex problem into a multi‐level hierarchic structure of objectives, criteria, subcriteria and alternatives. The AHP provides a fundamental scale of absolute magnitudes to represent judgments in the form of paired comparisons. A ratio scale of relative magnitudes expressed in priority units is then derived from each set of comparisons. An overall ratio scale of priorities is synthesized to obtain ranking of the alternatives. What is illustrated here is an application of the AHP to a retributive ongoing conflict in which the parties maximize both their benefits from and costs to the opponent. Using the AHP, benefit and cost hierarchies are constructed for the parties, four for each, involving actual and perceived benefits and costs of concessions. Similarly, a mediator must construct his own hierarchies to evaluate and propose changes in judgments and new concessions to improve an impasse in negotiation.

Details

International Journal of Conflict Management, vol. 1 no. 1
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 1 January 1992

Hokey Min

With increasingly complex logistics information technology anddynamic logistics operations in a global setting, today′s logisticsmanagers confront an overwhelming number of…

Abstract

With increasingly complex logistics information technology and dynamic logistics operations in a global setting, today′s logistics managers confront an overwhelming number of decision alternatives. Perhaps the most effective way of evaluating such a large number of alternatives is to utilize advanced information technologies. These technologies encompass decision support systems (DSS), artificial intelligence (AI), expert systems (ES), electronic data interchange (EDI), and barcoding. Since the performance of these technologies is greatly influenced by their supporting software, their success often hinges on the selection of proper software packages. In selecting proper logistics software, an analytic hierarchy process (AHP) is proposed which can effectively deal with both qualitative and quantitative factors in multiple‐criteria decision environments.

Details

International Journal of Physical Distribution & Logistics Management, vol. 22 no. 1
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 11 April 2016

Amal Al Qubaisi, Masood Badri, Jihad Mohaidat, Hamad Al Dhaheri, Guang Yang, Asma Al Rashedi and Kenneth Greer

The purpose of this paper is to develop an analytic hierarchy planning-based framework to establish criteria weights and to develop a school performance system commonly called…

1409

Abstract

Purpose

The purpose of this paper is to develop an analytic hierarchy planning-based framework to establish criteria weights and to develop a school performance system commonly called school inspections.

Design/methodology/approach

The analytic hierarchy process (AHP) model uses pairwise comparisons and a measurement scale to generate the weights for the criteria. The validity of the approach is confirmed by comparing the outputs of school inspection and the outputs of the model in a sample of schools.

Findings

The framework proposed enables school management to address several issues pertaining to its competitive advantage with other schools, the two most important being establishing its performance ranking in the marketplace and identifying the service elements that most require improvement. This study develops a cohesive approach to identify which quality attributes or dimensions require attention.

Research limitations/implications

For school inspections, the data collection and computational problems would increase with the increase in the number of criteria and sub-criteria, as well as the number of schools considered in the selection. Although the range of reported AHP applications is extensive in many disciplines, examples in school quality and inspection remain still rare; as a result, this study could not compare its results with other AHP applications in school inspection or assessment.

Practical implications

The AHP method has the distinct advantage that it decomposes a decision problem into its constituent parts and builds hierarchies of criteria. AHP enables assessors to capture both subjective and objective evaluation measures of school quality. By providing a useful mechanism for assessing the consistency of the evaluation measures and alternatives, the AHP reduces bias in decision making.

Social implications

The AHP model also provides a more systematic evaluation of a given school’s qualitative performance criteria. The proposed AHP model is attractive to assessors and decision makers because its pairwise comparison procedure enables them to offer a relative (rather than absolute) individual criterion assessment on those qualitative factors.

Originality/value

The AHP model could become a sustainable component of overall school system quality improvement by maturing over time. The AHP annual scores could be used as realistic and measureable gauges for measuring school improvement.

Details

International Journal of Educational Management, vol. 30 no. 3
Type: Research Article
ISSN: 0951-354X

Keywords

Content available
Book part
Publication date: 5 October 2018

Abstract

Details

Fuzzy Hybrid Computing in Construction Engineering and Management
Type: Book
ISBN: 978-1-78743-868-2

Article
Publication date: 1 June 1994

Fariborz Y. Partovi

Presents a model for strategic selection of processes for benchmarking.The process selection methodology, which incorporates Saaty′s AnalyticalHierarchy Process, starts with…

3850

Abstract

Presents a model for strategic selection of processes for benchmarking. The process selection methodology, which incorporates Saaty′s Analytical Hierarchy Process, starts with situation analysis, is followed by the differentiation of target customer wants, and concludes with the prioritization of the value chain processes to be benchmarked. The proposed methodology was implemented in a manufacturing setting. Sensitivity analysis was carried out to test the robustness of the results. The feedback from the managers who participated in the selection process confirmed the utility of this approach.

Details

International Journal of Operations & Production Management, vol. 14 no. 6
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 26 September 2008

Linda Boardman Liu, Paul Berger, Amy Zeng and Arthur Gerstenfeld

The purpose of this paper is to show that there is a wealth of academic literature that qualitatively examines the outsourcing and offshoring from a go/no go perspective. The…

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Abstract

Purpose

The purpose of this paper is to show that there is a wealth of academic literature that qualitatively examines the outsourcing and offshoring from a go/no go perspective. The paper examines the complex “where to outsource” question by applying a quantitative approach called Analytic Hierarchy Process (AHP).

Design/methodology/approach

The authors examine a Fortune 500 company's real‐world decision about where to outsource and summarize the current selection process employed by the company. We then apply our AHP model to the company's decision and compare the results.

Findings

There are four major findings: the location selection decision is a component of the outsource supplier selection decision; the AHP model effectively manages the complexity of the decision making process, incorporating all decision criteria harmoniously; a method such as AHP, which is able to incorporate both qualitative and quantitative criteria into evaluations, would streamline the decision‐making process; and the AHP process allows firms to look at a portfolio of choices and determine which firms are basically equal in qualifications.

Research limitations/implications

The research implies that: (AHP may be more applicable in these areas by providing a rigorous framework for assessment of qualitative and quantitative factors together; and AHP offers substantial flexibility to accommodate the variety and quantity of decision criteria set forth by the firm.

Practical implications

As firms are more active in pursuing opportunities in global markets, identifying the right offshoring location is critical. The selection process is complex, involving a set of qualitative and quantitative factors and requiring rigorous and careful analysis. Therefore, a scientific method that not only offers flexibility and simplicity, but also simultaneously accommodates a wide variety of decision criteria is invaluable. The research demonstrates that AHP provides these benefits and is an effective technique for analyzing the where‐to‐outsource decision.

Originality/value

The extensive literature review suggests that the majority of the existing works focus on analyzing the go/no‐go decision using a qualitative approach. This paper applies the AHP method to the “where to outsource” question to demonstrate one quantitative approach to this complex decision. Additionally, the paper provides a detailed description of how the AHP method is implemented in analyzing the decision by using a Fortune 500 company's data and information as an example.

Details

Supply Chain Management: An International Journal, vol. 13 no. 6
Type: Research Article
ISSN: 1359-8546

Keywords

Article
Publication date: 1 December 2003

E.W.L. Cheng and H. Li

The main purpose of this study is to provide some empirical evidence to support the consistency measure as an essential component in the analytic hierarchy process (AHP), which is…

Abstract

The main purpose of this study is to provide some empirical evidence to support the consistency measure as an essential component in the analytic hierarchy process (AHP), which is known to be a research method useful to both decision making and empirical research in construction information and management. The measure helps to affirm that individual decision makers capture logical and reasonable preferences when making decisions. It also supports empirical research conducted by either practitioners or academic researchers to ensure that the questionnaires are not poorly answered. Measure of the consistency level is expected to be able to detect inconsistent responses. In this study, strategies have been adopted to compare the AHP with the simple rating method to justify the criticality of consistency using data from a study of construction supply chain information. Three groups of responses (overall, consistent and inconsistent) based on the consistency measure were compared. Results indicate that responses to the AHP method having acceptable consistency (the consistent group) were shown to be consistent with the responses from the simple rating method. This supports that the consistent responses are reliable. Suggestions are given to improve the undertaking of AHP research.

Details

Construction Innovation, vol. 3 no. 4
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 29 March 2013

Mohammad Reza Sadeghi, Seyed Mohammad Moghimi and Majid Ramezan

In recent decades, many managers have conceived the radical role of knowledge in acquiring a competitive advantage and pursuing organizational strategic goals. Therefore…

Abstract

Purpose

In recent decades, many managers have conceived the radical role of knowledge in acquiring a competitive advantage and pursuing organizational strategic goals. Therefore, knowledge management is now a competitive requirement in organizations. However, if proper infrastructures and necessary prerequisites are not provided for executing such a process, the result will be nothing except failure and resource waste. Therefore, it is necessary that organizations identify effective factors for their readiness in executing knowledge management. The purpose of this study is identifying and prioritizing of effective constructs in readiness of knowledge management implementation by using fuzzy analytic hierarchy process (AHP).

Design/methodology/approach

In the present study, the relevant literature is initially reviewed and then seven factors and 19 affecting indicators on knowledge management readiness are identified by using a questionnaire for knowledge management elites which also constitute the research conceptual model. Finally, the weight of each factor is determined by fuzzy analytical hierarchy process and the readiness priority and preference of each factor are discussed.

Findings

The results of fuzzy analytic hierarchy process show that the management factor is recognized as the most effective factor in knowledge management execution readiness.

Research limitations/implications

The model proposed in this study is applicable to the academic culture. Modification of the proposed model may be needed in applying this model to other environments.

Originality/value

As limited studies have been carried out on identifying and prioritizing of effective constructs in readiness of knowledge management implementation by using fuzzy analytic hierarchy process, the findings of this study will be useful in identifying and assessing the main components in readiness of knowledge management implementation in the research and training centers.

Details

Journal of Knowledge-based Innovation in China, vol. 5 no. 1
Type: Research Article
ISSN: 1756-1418

Keywords

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