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Article
Publication date: 8 July 2014

Christopher Peter Lueg

The purpose of this paper is to highlight findings regarding human perception in allied disciplines and to argue that information behaviour research needs to find ways to address…

2072

Abstract

Purpose

The purpose of this paper is to highlight findings regarding human perception in allied disciplines and to argue that information behaviour research needs to find ways to address human characteristics that imply that: first, subjects are likely to fail to recognize information that is present in an environment and potentially relevant to a task at hand; and second, subjects would not be able to report on the fact that they failed to recognize the information. The authors also discuss as to how information behaviour research can address the aforementioned challenges resulting from human movement and perception.

Design/methodology/approach

The author draws on the literature primarily in cognitive science and psychology to highlight the findings that are most relevant to the scientific study of information behaviour, to develop a model of the information environment in which information behaviour is situated, and to critically examine how data is collected in information behaviour research. Ways to provide more comprehensive information about information behaviour are also discussed.

Findings

The literature in cognitive science and psychology suggests that failing to notice information relevant to a task at hand may not be the exception but to be expected, and needs to be taken into account by information behaviour researchers. Popular data collection methods including questionnaires and interviews do not pick that up because subjects would not be aware of the fact which means in turn that they cannot articulate the fact either. This suggests that: first, current models of information behaviour focus too much on one side of the coin; and second, information behaviour researchers may need to complement their data collection methods with data collection methods such as gaze tracking.

Research limitations/implications

This is a conceptual paper based on the careful analysis of relevant research primarily in cognitive science and psychology. Relating theory to practice provides a strong indication of the general validity of the findings but there may be other aspects that have not been covered as yet.

Originality/value

The paper is unique in that it critically reviews information behaviour research from a human perception and movement point of view. There have been papers criticizing information behaviour research from a methodological point of view. This paper adds to that body of work and proposes a way forward.

Details

Journal of Documentation, vol. 70 no. 4
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 8 July 2014

Sally Burford and Sora Park

Mobile computing devices are a significant access point for information activities. Theories and models of human information behaviour have developed over several decades but have…

4276

Abstract

Purpose

Mobile computing devices are a significant access point for information activities. Theories and models of human information behaviour have developed over several decades but have not considered the role of the user's computing device in digital information interactions. The purpose of this paper is to explore the information behaviours of young adults when they are given unlimited access to mobile tablet devices.

Design/methodology/approach

As information tasks, behaviours and communities shift into digital environments, a researcher of these phenomena is required to mirror that movement with techniques that allow a full exploration of human behaviour and interaction in the online world. Following Kozinets (2009), “netnography” (ethnography in online communities) is applied in this study and all data are collected online from within a community of iPad users, established for the research purpose.

Findings

This study reveals that access to mobile tablet devices creates significant shifts in the behaviours of young adults whose lives are immersed in digital information. Mobile tablet devices establish the potential for constant access to digital information and that opportunity is grasped by the participants in this research. Extensive use of mobile device applications or “apps” establishes a more selected and restricted view of information than that encountered in the open and expansive World Wide Web.

Originality/value

This paper invites extension to human information behaviour theories and models to include a consideration of computing access device and of new mobility and constancy of access – all of which changes the circumstances and behaviour of the information actor.

Details

Journal of Documentation, vol. 70 no. 4
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 14 December 2021

Niloofar Solhjoo, Maja Krtalić and Anne Goulding

This paper introduces more-than-human perspective in information behaviour and information experience studies. The purpose of this paper is to contribute to understandings of the…

Abstract

Purpose

This paper introduces more-than-human perspective in information behaviour and information experience studies. The purpose of this paper is to contribute to understandings of the concept of multispecies families by exploring their significant dimensions related to information phenomena involving multiple contexts, situations, spaces, actors, species, and activities.

Design/methodology/approach

Based on previous research in human information behaviour and human-animal studies, our ideas around information experience of multispecies families are developed conceptually. The paper builds both on previous empirical findings about human information behaviour and the new domain of information experience.

Findings

The paper proposes a holistic approach both to information phenomena in everyday living with companion animals including embodied, affective, cognitive, social, digital, and objectual information that shapes pet care and management practices, and to the context of study, including work, domestic, and leisure aspects of multispecies family.

Originality/value

This study broadens our understanding of information phenomena in multispecies families, and so contributes to the field of information experience. It also provides insights for animal welfare scientists to help them understand the information behaviour of humans who are responsible for keeping and caring for animals.

Details

Journal of Documentation, vol. 78 no. 5
Type: Research Article
ISSN: 0022-0418

Keywords

Abstract

Details

Looking for Information
Type: Book
ISBN: 978-1-80382-424-6

Article
Publication date: 1 March 2006

Amanda Spink and James Currier

Since the beginning of human existence, humankind has sought, organized and used information as it evolved patterns and practices of human information behaviors. However, the…

4819

Abstract

Purpose

Since the beginning of human existence, humankind has sought, organized and used information as it evolved patterns and practices of human information behaviors. However, the field of human information behavior (HIB) has not heretofore pursued an evolutionary understanding of information behavior. The goal of this exploratory study is to provide insight about the information behavior of various individuals from the past to begin the development of an evolutionary perspective for our understanding of HIB.

Design/methodology/approach

This paper presents findings from a qualitative analysis of the autobiographies and personal writings of several historical figures, including Napoleon Bonaparte, Charles Darwin, Giacomo Casanova and others.

Findings

Analysis of their writings shows that these persons of the past articulated aspects of their HIB's, including information seeking, information organization and information use, providing tangible insights into their information‐related thoughts and actions.

Practical implications

This paper has implications for expanding the nature of our evolutionary understanding of information behavior and provides a broader context for the HIB research field.

Originality/value

This the first paper in the information science field of HIB to study the information behavior of historical figures and begin to develop an evolutionary framework for HIB research.

Details

Journal of Documentation, vol. 62 no. 2
Type: Research Article
ISSN: 0022-0418

Keywords

Content available
Book part
Publication date: 21 July 2022

Ian Ruthven

Abstract

Details

Dealing With Change Through Information Sculpting
Type: Book
ISBN: 978-1-80382-047-7

Article
Publication date: 11 January 2023

Nadia Butt and Nosheen Fatima Warraich

The multitasking phenomenon has been prevailing in the technology-driven information environment. People are engaged in multitasking to process information and deal with personal…

Abstract

Purpose

The multitasking phenomenon has been prevailing in the technology-driven information environment. People are engaged in multitasking to process information and deal with personal and professional information tasks. This study aims to explore the external predictors of multitasking information behavior (MIB) of library and information science (LIS) professionals from Pakistan.

Design/methodology/approach

This is a quantitative study based on a questionnaire survey, and data was collected through Google Form; the link was shared via e-mail and WhatsApp to get maximum responses. The sampling includes the LIS professionals working in Higher Education Commission-recognized universities of Khyber Pakhtunkhwa (KPK), Pakistan. A total of 126 responses were received from 41 universities of KPK.

Findings

Pearson correlation and regression were applied by using SPSS for data analysis. The findings revealed that time pressure (TP) is a good predictor of multitasking because when professionals got tasks with deadlines, they try to perform multiple activities at a time. Therefore, TP is a predictor of human MIB. This study also revealed that the work environment is a less significant predictor of MIB, and the use of multiple information resources is a weak predictor of MIB. It is noted that individual covariates were not predictors of the multitasking information. However, TP was the most significant predictor among all the contextual and individual factors predicting MIB.

Research limitations/implications

This research line is significant because MIB is a new dimension of human information behavior among LIS professionals. The findings are beneficial for LIS professionals to increase their work productivity and performance by rationalizing the significant predictors.

Originality/value

To the best of the authors’ knowledge, no such study is available that highlighted the MIB among LIS professionals. Therefore, this study will highlight external factors’ effects on LIS professionals’ MIB. This study will contribute to the literature on libraries and information management as this study describes the LIS professionals’ behavior.

Article
Publication date: 16 March 2015

Minsoo Park

The purpose of this paper is to explore the general nature of human multiple information task behavior in Web information seeking and retrieval contexts and identify the factors…

1748

Abstract

Purpose

The purpose of this paper is to explore the general nature of human multiple information task behavior in Web information seeking and retrieval contexts and identify the factors that influence the processes of prioritizing mul.tiple information tasks.

Design/methodology/approach

Experiments were conducted in a laboratory setting to collect data from multiple sources including search logs, think aloud reports during the searches and interviews, questionnaires, and post-search interviews. Quantitative and qualitative analysis techniques were both used.

Findings

The findings of this study reveal that effort, time and perception may all be necessary factors in producing good performance in dynamic and complex information situations, but how the author effectively manages the emotions ultimately yields successful performance. High mental effort, even when accompanied by productive time management, is not sufficient to produce high performance unless the author effectively deal with the emotions and feelings in such situations.

Originality/value

A comprehensive understanding of the affective, cognitive, and physical processes underlying the human multiple information task behavior is vital if the author is to design emotionally intelligent information systems that can support people when managing dynamic and complex information situations in hi-tech environments.

Details

Aslib Journal of Information Management, vol. 67 no. 2
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 1 August 2004

Amanda Spink

Recent studies show that humans engage in multitasking information behaviors, often in libraries, as they seek and search for information on more than one information task…

5090

Abstract

Recent studies show that humans engage in multitasking information behaviors, often in libraries, as they seek and search for information on more than one information task. Multitasking information behaviors may consist of library search and use behaviors, or database or Web search sessions on multiple information tasks. However, few human information behavior models of seeking, searching or use, or library use models, include considerations of multitasking information behavior. This paper reports results from a case study exploring multitasking information behavior by an information seeker in a public library using diary, observation and interview data collection techniques. The information seeker sought information on four unrelated personal information tasks during two public library visits. Findings include a taxonomy of information behaviors; a sequential flowchart of the information seeker's complex and iterative processes, including multitasking information behavior, electronic searches, physical library searches, serendipitous browsing, and successive searches; and that the information seeker engaged in a process of 17 information task switches over two library visits. A model of information multitasking and information task switching is presented. Implications for library services and bibliographic instruction are also discussed.

Details

Journal of Documentation, vol. 60 no. 4
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 27 June 2019

Wai Peng Wong, Hwee Chin Tan, Kim Hua Tan and Ming-Lang Tseng

The purpose of this paper is to explore the human factors triggering information leakage and investigate how companies mitigate insider threat for information sharing integrity.

2118

Abstract

Purpose

The purpose of this paper is to explore the human factors triggering information leakage and investigate how companies mitigate insider threat for information sharing integrity.

Design/methodology/approach

The methodology employed is multiple case studies approach with in-depth interviews with five multinational enterprises (MNEs)/multinational corporations (MNCs).

Findings

The findings reveal that information leakage can be approached with human governance mechanism such as organizational ethical climate and information security culture. Besides, higher frequency of leakages negatively affects information sharing integrity. Moreover, this paper also contributes to a research framework which could be a guide to overcome information leakage issue in information sharing.

Research limitations/implications

The current study involved MNCs/MNEs operating in Malaysia, while companies in other countries may have different ethical climate and information sharing culture. Thus, for future research, it will be good to replicate the study in a larger geographic region to verify the findings and insights of this research.

Practical implications

This research contributes to the industry and business that are striving toward solving the mounting problem of information leakage by raising awareness of human factors and to take appropriate mitigating governance strategies to pre-empt information leakage. This paper also contributes to a novel theoretical model that characterizes the iniquities of humans in sharing information, and suggests measures which could be a guide to avert disruptive leakages.

Originality/value

This paper is likely an unprecedented research in molding human governance in the domain of information sharing and its Achilles’ heel which is information leakage.

Details

Industrial Management & Data Systems, vol. 119 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

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