Search results

1 – 10 of over 214000
Click here to view access options
Article
Publication date: 1 June 1996

Bonn‐Oh Kim and Sang M. Lee

To compete successfully, organizations pursue the status of the world‐class organizations (WCO). A WCO is defined as the best in its class, or as good as its best global…

Downloads
2314

Abstract

To compete successfully, organizations pursue the status of the world‐class organizations (WCO). A WCO is defined as the best in its class, or as good as its best global competitor, in providing most value to the customer. WCOs must be supported by effective information systems. Presents new approaches to developing the information architecture for world‐class organizations.

Details

Logistics Information Management, vol. 9 no. 3
Type: Research Article
ISSN: 0957-6053

Keywords

Click here to view access options
Article
Publication date: 1 March 1996

Sang M. Lee and Bonn‐Oh Kim

Today, business organizations compete in the global marketplace. To compete successfully, organizations pursue the status of the world‐class organization (WCO). A WCO is…

Downloads
3003

Abstract

Today, business organizations compete in the global marketplace. To compete successfully, organizations pursue the status of the world‐class organization (WCO). A WCO is defined as the best in its class, or as good as its best global competitor, in providing most value to the customer. The strategic pillars that enable an organization to become a WCO must be supported by effective information systems. Conventional information systems development approaches are not necessarily relevant for WCOs. Presents new approaches to developing the information for world‐class organizations.

Details

Management Decision, vol. 34 no. 2
Type: Research Article
ISSN: 0025-1747

Keywords

Click here to view access options
Book part
Publication date: 6 February 2015

Jack Andersen

This chapter offers a re-description of knowledge organization in light of genre and activity theory. Knowledge organization needs a new description in order to account…

Abstract

Purpose

This chapter offers a re-description of knowledge organization in light of genre and activity theory. Knowledge organization needs a new description in order to account for those activities and practices constituting and causing concrete knowledge organization activity. Genre and activity theory is put forward as a framework for situating such a re-description.

Findings

By means of genre and activity theory, the chapters argues that understanding the genre and activity systems, in which every form of knowledge organization is embedded, makes us capable of seeing how knowledge organization, as a genre, both can be a tool and an object in genred human activities.

Originality/value

In contrast to much research into knowledge organization, this chapter does not emphasize techniques, standards, or rules to be the sole object of study. Instead, an emphasis is put on the genre and activity systems informing and shaping concrete forms of knowledge organization activity. With this, we are able to understand how knowledge organization activity also contributes to construct genre and activity systems and not only aid them.

Details

Genre Theory in Information Studies
Type: Book
ISBN: 978-1-78441-255-5

Keywords

Click here to view access options
Article
Publication date: 11 November 2020

Aki Jääskeläinen, Virpi Sillanpää, Nina Helander, Riikka-Leena Leskelä, Ira Haavisto, Valtteri Laasonen and Paulus Torkki

This study aims to report the design and testing of a maturity model for information and knowledge management in the public sector, intended for use in frequent…

Abstract

Purpose

This study aims to report the design and testing of a maturity model for information and knowledge management in the public sector, intended for use in frequent monitoring, trend analysis and in-depth analysis of the contemporary information and knowledge management practices of an organization.

Design/methodology/approach

A design science approach was used to develop the proposed model. Creation of the model was based on an extensive literature review. Testing of the model was implemented as a survey receiving 37 responses from nine organizations organizing and purchasing public services.

Findings

The study presents four alternative profiles for an organization’s status, novice, experimenter, facilitator and advanced exploiter, and investigates the differences between these profiles on the basis of the empirical data gathered. The model was found to be both a valid and practical way to determine the state of an organization’s information and knowledge management and identify development needs.

Research limitations/implications

Testing was conducted in the Finnish public sector and further studies applying the model could be implemented in other countries. The model presented was designed specifically for the public sector and more research is needed to test its applicability in the private sector.

Originality/value

Maturity models are useful when evaluating information and knowledge management status in an organization, and beneficial for improving organizational performance. The proposed maturity model combines the fields of knowledge management and information management and contributes to the literature with an overarching maturity model that includes a dimension of satisfaction with the organizational maturity level. While many earlier models originate from the consultancy business, the model presented here was also designed for research purposes and tested in practice.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 52 no. 1
Type: Research Article
ISSN: 2059-5891

Keywords

Click here to view access options
Article
Publication date: 6 June 2016

Elisha Ondieki Makori and Norak Mauti Osebe

The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the…

Downloads
2016

Abstract

Purpose

The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the risks and myths associated with the solution.

Design/methodology/approach

The study focused on selected scan and analysis of information management organizations using Koha enterprise resource planning system in addition to document or desk review analysis. Expert opinions and ideas of information professionals, especially information systems and information leaders, also provided vital knowledge.

Findings

Koha enterprise resource planning system as the premier and leading free and open-source software is transforming and integrating information services in knowledge-based organizations. Driving significant forces include economical benefits, global customer base, free use and distribution, technical and online support, compatibility and integration with other technologies and global access to information and organization of knowledge. The study also established that the risks and myths associated with the system such as compatibility and integration with other technological solutions are no longer possible challenges. Koha provides business intelligence and cloud computing solutions over proprietary or commercial systems for managing and supporting information in organizations.

Research limitations/implications

This study purposively focused on selected information and knowledge management organizations using the Koha free and open-source enterprise resource planning system in addition to expert opinions and ideas of stakeholders in the information industry.

Practical implications

Koha enterprise resource planning system provides alternative solutions to information organizations already burdened with limited financial resources. In addition, it proves to the entire world that the solution that was developed for rural and small-based information organizations has developed into a leading knowledge enterprise resource planning solution. In information management organizations, Koha enterprise resource planning system is the strategic asset whose growth and use has increased tremendously across the globe.

Social implications

Potential widespread application and usage of the Koha enterprise resource system that was initially developed for rural and small information organizations is proof enough that the free and open-source software movement can produce best solutions that are economically viable over proprietary systems. Significant impact of the enterprise system across the globe indicates that information management organizations, information professionals and leaders are satisfied with the system.

Originality/value

In the knowledge-based economy, where technological systems and solutions are fundamental for quality delivery of services to the customers, information professionals must and as always provide the necessary technology, leadership and management qualities. Across the world, Koha free and open-source enterprise resource planning system is increasingly gaining momentum in information management organizations, and Kenyan information professionals are no exception.

Click here to view access options
Article
Publication date: 1 March 1991

John Sharratt and Alistair McMurdo

The process of management, and the management of information as anessential element of general managerial practice, is addressed from theperspective of the manager…

Downloads
1275

Abstract

The process of management, and the management of information as an essential element of general managerial practice, is addressed from the perspective of the manager. Information has always been a key element in the performance of a business and the effectiveness of management, and information technology can now transform the use of this information to give managers substantial benefits in business planning and decision making. It is considered that information must be integrated into an organisation′s overall management and planning system rather than being controlled by specialist IT professionals and that the manager has to be responsible for: people, their motivation and training; business systems, culture and environment; and the organisation′s data resource. The ways in which business information processes can be analysed and modelled are reviewed and it is explained that information models can enable a better understanding of the organisation by showing it in a new and sometimes enlightening way. Some of the many complex issues associated with managing the change process and achieving successful implementation of the technologies are considered.

Details

Management Decision, vol. 29 no. 3
Type: Research Article
ISSN: 0025-1747

Keywords

Click here to view access options
Article
Publication date: 12 November 2018

Adéle Da Veiga

Employee behaviour is a continuous concern owing to the number of information security incidents resulting from employee behaviour. The purpose of this paper is to propose…

Downloads
1377

Abstract

Purpose

Employee behaviour is a continuous concern owing to the number of information security incidents resulting from employee behaviour. The purpose of this paper is to propose an approach to information security culture change management (ISCCM) that integrates existing change management approaches, such as the ADKAR model of Prosci, and the Information Security Culture Assessment (ISCA) diagnostic instrument (questionnaire), to aid in addressing the risk of employee behaviour that could compromise information security.

Design/methodology/approach

The ISCCM approach is constructed based on literature and the inclusion of the ISCA diagnostic instrument. The ISCA diagnostic instrument statements are also presented in this paper. The ISCCM approach using ISCA is illustrated using data from an empirical study.

Findings

The ISCCM approach was found to be useful in defining change management interventions for organisations using the data of the ISCA survey. Employees’ perception and acceptance of change to ensure information security and the effectiveness of the information security training initiatives improved significantly from the as-is survey to the follow-up survey.

Research limitations/implications

The research illustrates the ISCCM approach and shows how it should be combined with the ISCA diagnostic instrument. Future research will focus on including a qualitative assessment of information security culture to complement the empirical data.

Practical implications

Organisations do not have to rely on or adapt organisational development approaches to change their information security culture – they can use the proposed ISCCM approach, which has been customised from information security and change management approaches, together with the presented ISCA questionnaire, to address information security culture change purposefully.

Originality/value

The proposed ISCCM approach can be applied to complement existing information security management approaches through a holistic and structured approach that combines the ADKAR model, Prosci’s approach of change management and the ISCA diagnostic instrument. It will enable organisations to focus on transitioning to a positive or desired information security culture that mitigates the risk of the human element in the protection of information.

Details

Information & Computer Security, vol. 26 no. 5
Type: Research Article
ISSN: 2056-4961

Keywords

Click here to view access options
Article
Publication date: 12 October 2010

Ahmad Abu‐Musa

This paper seeks to empirically examine the existence and implementation of information security governance (ISG) in Saudi organizations.

Downloads
3426

Abstract

Purpose

This paper seeks to empirically examine the existence and implementation of information security governance (ISG) in Saudi organizations.

Design/methodology/approach

An empirical survey, using a self‐administered questionnaire, is conducted to explore and evaluate the current status and the main features of ISG in the Saudi environment. The questionnaire is developed based on ISG guidelines for boards of directors and executive management issued by the Information Technology (IT) Governance Institute and other related materials available in the literature. A total of 167 valid questionnaires are collected and processed using the Statistical Package for Social Sciences, version 16.

Findings

The results of the study reveal that although the majority of Saudi organizations recognize the importance of ISG as an integrant factor for the success of IT and corporate governance, most of them have no clear information security strategies or written information security policy statements. The majority of Saudi organizations have no disaster recovery plans to deal with information security incidents and emergencies; information security roles and responsibilities are not clearly defined and communicated. The results also show that alignment between ISG and the organization's overall business strategy is relatively poor and not adequately implemented. The results also show that risk assessment procedures are not adequately and effectively implemented, ISG is not a regular item in the board's agenda, and there are no properly functioning ISG processes or performance‐measuring systems in the majority of Saudi organizations. Accordingly, appropriate actions should be taken to improve implementing and measuring the ISG performance in Saudi organizations.

Originality/value

From a practical standpoint, managers and practitioners alike stand to gain from the findings of this study. The results of the paper enable them to better understand and evaluate ISG and to champion IT development for business success in Saudi organizations.

Details

Information Management & Computer Security, vol. 18 no. 4
Type: Research Article
ISSN: 0968-5227

Keywords

Click here to view access options
Article
Publication date: 27 October 2017

Elisha Ondieki Makori

The purpose of the study was to investigate factors promoting innovation and application of internet of things in academic and research information organizations.

Downloads
3090

Abstract

Purpose

The purpose of the study was to investigate factors promoting innovation and application of internet of things in academic and research information organizations.

Design/methodology/approach

Quantitative research design involved survey of selected academic and research information organizations in public and private chartered institutions. Information professionals, digital content managers, information systems and technologists that normally consume big data and technological resources were involved in the process of data collection using structured questionnaire and content analysis. Information organizations and information practitioners were selected from public and private academic and research institutions.

Findings

Innovation of internet of things has increasingly transformed and changed academic and research information organizations as the source of knowledge in addition to expanding access to education, data, information and communication anywhere anytime through hyperconnectivity and networking. Internet of things technologies such as mobile of things, web of things, digital information systems and personal devices are widely applied by digital natives in academic and research information organizations. Mobilization platform and devices is the single biggest provider of data, information and knowledge in academic and research organizations. Modern trends in education and knowledge practices in academic institutions and information organizations depends upon internet of things, digital repositories, electronic books and journals, social media interfaces, multimedia applications, information portal hubs and interactive websites, although challenges regarding inadequate information communication technology infrastructure and social computing facilities still persist.

Research limitations/implications

Information organizations in public and private chartered academic and research institutions were adopted in the study. Respondents handling and supporting information management, planning and decision-making provided the necessary data. Information professionals, digital content managers, information systems and technologists are proactively involved in data and information analytics.

Practical implications

Academic and research information organizations are powerhouses that provide knowledge to support research, teaching and learning for sustainable development and the betterment of humanity and society. Innovation of internet of things and associated technologies provides practical aspects of attaining sustainable information development practices in the contemporary knowledge society. Internet of things technologies, principles of economies of scale and investment and customer needs entail that information organizations and practitioners should provide appropriate and smart systems and solutions.

Social implications

Modern academic and research information organizations have the social corporate responsibility to offer technological innovations to heighten access to knowledge and learning in academic and research institutions. Economically, innovation and application of internet of things provide unlimited access to big data and information in organizations all the time anywhere anytime.

Originality/value

Data management is a growing phenomenon that information practitioners need to fully understand in the digital economies. Information professionals need to embrace and appreciate innovation and application of internet of things technologies whose role in sustainable development practices is critical in academic and research organizations.

1 – 10 of over 214000