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The concept of ‘lifelong learning’ must seem like a bad dream to every young man. Have not generations before us spent lifetimes of learning with complete success? Have they not had to go on learning whilst doing their daily work? Did they not manage, after all, to keep abreast of developments? In that case, why do we today have to raise the question of ‘lifelong learning’? Apparently, it has become harder than it used to be to reach and retain, while at work, a correct balance between the knowledge that has already been assimilated and the knowledge that is still required to be assimilated.

Previous studies of musical group performance have suggested the need for reliable and valid measures of success. This paper aims to investigate this issue.

Using Nunnally's methodology, this study developed 18 items that might indicate relative success of performing musical groups. These items were administered to 338 musical groups from Louisiana.

Significant correlations were found among most of the measures. Factor analysis yielded two distinct success scales, one objective and one subjective scale.

While this study sampled only Louisiana‐based musical groups, the formulated scales provide a needed basis for success measurement in research on performing groups, such as musical groups, theater companies, dance and other group performance companies.

A musical group could track their objective measures over time to determine the group's continual improvement. Subjective items could be gathered using a questionnaire given to the band members on a regular basis. Decreases in subjective ratings would indicate decreasing satisfaction among group members, and would alert the band that changes might need to be made.

Research on performing service groups, such as musical groups, is often limited because of lack of accepted measures for the dependent variable of success. This research study has developed two success scales that can help measure success in these groups. The authors suggest that future research could use these success scales and the criteria of the Malcolm Baldrige National Quality Awards Program to better research the marketing and management of performing service groups.

Examines two temporal elements of organizational culture, polychronicity and speed values, and their effects on organizational performance. The study of these dimensions of culture and their effects on firm effectiveness is especially relevant for leaders who are responsible for the implementation of a firm’s culture as one of the firm’s strategic resources. The impacts of these temporal elements are examined individually and within the context of hypercompetitive industries.

The paper seeks to address four key Top Management Team (TMT) demographic characteristics in their relationship with firm performance: age, functional background, educational field, and team tenure. The study extends research on the TMT by explicitly introducing team performance as a new context measured in the form of International Risk Management Factor, in addition to demographic characteristic effects. International Risk Management Factor is developed based on multiple international risks trading off theory. In order to calculate that factor International Risk Management Index is introduced.

In the paper a sample of 212 firms was used, including 4,009 executives; also four hypotheses were tested. The hypotheses were tested using multiple regression analysis.

The findings in this paper support the proposition that top management team is an appropriate unit of study, due to its impact on firm performance. The results indicate that there is a significant correlation between TMT demographic characteristics and firm performance. This study concluded that three of the proposed four TMT demographic characteristics, including age, functional background, and team tenure influence firm performance. Results validate the proposition that TMT demographic characteristics show a significant positive correlation with firm performance, particularly when the accounting measure is applied. In addition, Top Management Team performance was positively correlated to team tenure, suggesting that as team tenure progresses team performance improves.

The paper differs in many features from previous research. Some of the most important aspects include scope of the study, scale of the sample, complexity of the moderated variable, uniqueness of moderated variable operationalization, and innovation in calculating International Risk Management Factor. For the first time, the study focuses exclusively on Top Management Team performance. The concept, which captures complexity of all TMT characteristics, is not included in demographic characteristics of TMT.

This chapter draws on recent literature in I/O psychology, management and sociology to posit a relationship between organizational structure and temporal structure and develops the construct of layered-task time. Layered-task time is similar to polychronic time (P-time) in the inclusion of simultaneous, multiple tasks but includes additional dimensions of fragmentation, contamination and constraint. The chapter links the development of this new time and its resultant time-sense to variation in the degree to which organizations are hierarchical and centralized and develops propositions about these relationships. The chapter contributes to the growing literature on workplace temporalities in the contemporary economy.

Temporal dimensions of work is about how individuals perceive the concept of “time”. Time is the critical success factor in any organisation. This article focuses on the theme time, diversity and team performance with an attempt to emphasise that time acts as a mediator between the group and its performance in organisations. The question addressed in this paper is whether the different temporal dimensions of the diverse work force affects the team performance. The study also attempts to understand the impact of task meaningfulness, performance norms and organizational temporal orientations on the team performance in diverse work force.

This commentary focuses on the measurement of temporal dimensions at different levels of analysis. In particular, it examines the measures that are available for various levels of analysis for four temporal dimensions: polychronicity, speed, punctuality, and temporal depth. The discussion is meant to spur additional research using reliable and valid temporal measures at multiple levels of analysis.

The introduction to Volume 17 of Research in the Sociology of Work: Workplace Temporalities, reviews prior literature and issues in the studies of time at work. It provides a brief summary of the chapters in this volume and addresses some of the major themes, particularly those with which sociologists might be unfamiliar, since this volume is, quite deliberately, interdisciplinary. The chapters in this volume demonstrate the complexities of workplace temporalities in the new economy and suggest that incorporating inquiry about time will inform understanding not only of the contemporary workplace, but also of social life more broadly.

The purpose of this study is to examine the impact of four organisational cultural traits of adaptability, consistency, involvement and mission on the three components of customer relationship management (CRM), namely, people, process and technology, in the context of the hotel industry.

Required data are collected with a quantitative approach and a questionnaire adapted from the Denison organisational culture survey and the Mendoza CRM model. The questionnaire was distributed among 364 managers of a chain hotel in the UK and gathered data were examined using the structural equation modelling method.

The results of this study reveal that the four traits of organisational culture (adaptability, consistency, involvement and mission) have positive and significant impacts on the three components of CRM (people, process and technology). A set of theoretical contributions and practical implications was also discussed.

The study is conducted with a case study approach; hence, the findings cannot be generalised to a larger population, and the results might be different for other industries. Because of the limitation of access to all employees, only managers were selected as the sample, and future studies with all employees may show different results.

Current study helps hotel managers to understand the role and importance of organisational cultural traits in successful implementation of their CRM strategy components.

The position taken in this study recognises the need to enhance the understanding of organisational culture’s impact on implementing CRM components. Organisational cultural traits have different levels of impact on CRM implementation, and this is the first study to investigate the detailed impacts of the four traits of adaptability, consistency, involvement and mission on the three components of CRM, namely, people, process and technology.

Market mavenism and opinion leadership are two important consumer influential concepts in marketing communication literature. The purpose of this paper is to explore two overarching research questions. First, can we separate market mavenism from opinion leadership in China? The answer to this question would solve an important issue of targeting in marketing communication. Second, if market mavenism is indeed distinctive from opinion leadership, are market mavenism and opinion leadership determined by same or different factors in China? The answer of this question would help determine how to reach each type of consumer influential and add knowledge to market segmentation.

An online survey was conducted to test the hypotheses. In total, 316 Chinese respondents completed this survey.

The results were illuminating: market mavenism and opinion leadership were indeed distinctive yet related concepts in China. Monochronicity, altruism, price-value consciousness, and income significantly influenced market mavenism after controlling for all other variables while monochronicity, price-value consciousness, and age significantly predicted opinion leadership after controlling for all other variables.

This study provides a richer picture of market mavenism and opinion leadership in the Chinese market.

This study helps scholars and professionals efficiently and effectively reach each type of consumer influential.