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This paper investigates a problem in a reverse logistics (RLs) network to decide whether to dispose of unsold goods in primary stores or re-commercialize them in outlet centers. By deducting the costs associated with each policy from its revenue, this study aims to maximize the profit from managing unsold goods.

A new mixed-integer linear programming model has been developed to address the problem, which considers the selling prices of products in primary and secondary stores and the costs of transportation, cross-docking and returning unwanted items. As a result of uncertain nature of the cost and time parameters, gray numbers are used to deal with it. In addition, an innovative uncertain solution approach for gray programming problems is presented that considers objective function satisfaction level as an indicator of optimism.

According to the results, higher costs, including transportation, cross-docking and return costs, make sending goods to outlet centers unprofitable and more goods are disposed of in primary stores. Prices in primary and secondary stores heavily influence the number of discarded goods. Higher prices in primary stores result in more disposed of goods, while higher prices in secondary stores result in fewer. As a result of the proposed method, the objective function satisfaction level can be viewed as a measure of optimism.

An integral contribution of this study is developing a new mixed-integer linear programming model for selecting the appropriate goods for re-commercialization and choosing the best outlet center based on the products' price and total profit. Another novelty of the proposed model is considering the matching percentage of boxes with secondary stores’ desired product lists and the probability of returning goods due to non-compliance with delivery dates. Moreover, a new uncertain solution approach is developed to solve mathematical programming problems with gray parameters.

We attempt to construct a grey three-way conflict analysis model with constraints to deal with correlated conflict problems with uncertain information.

In order to address these correlated conflict problems with uncertain information, considering the interactive influence and mutual restraints among agents and portraying their attitudes toward the conflict issues, we utilize grey numbers and three-way decisions to propose a grey three-way conflict analysis model with constraints. Firstly, based on the collected information, we introduced grey theory, calculated the degree of conflict between agents and then analyzed the conflict alliance based on the three-way decision theory. Finally, we designed a feedback mechanism to identify key agents and key conflict issues. A case verifies the effectiveness and practicability of the proposed model.

The results show that the proposed model can portray their attitudes toward conflict issues and effectively extract conflict-related information.

By employing this approach, we can provide the answers to Deja’s fundamental questions regarding Pawlak’s conflict analysis: “what are the underlying causes of conflict?” and “how can a viable consensus strategy be identified?”

The Grey System Theory (GST) is an emerging area of research within artificial intelligence. Since its founding in 1982, it has seen a lot of multidisciplinary applications. In just a short period, it has garnered some considerable strengths. Based on the 1987–2021 data collected from the Web of Science (WoS), the current study reports the advancement of the GST.

Research papers utilizing the GST in the fields of economics and education were retrieved from the Web of Science (WoS) platform using a set of predetermined keywords. In the final stage of the process, the papers that underwent analysis were manually chosen, with selection criteria based on the information presented in the titles and abstracts.

The study identifies prominent authors, institutions, publications and journals closely associated with the subject. In terms of authors, two major clusters are identified around Liu SF and Wang ZX, while the institution with the highest number of publications is Nanjing University of Aeronautics and Astronautics. Moreover, significant keywords, trends and research directions have been extracted and analyzed. Additionally, the study highlights the regions where the theory holds substantial influence.

The study is subject to certain limitations stemming from factors such as the language employed in the chosen literature, the papers included within the Web of Science (WoS) database, the designation of works categorized as “articles” in the database, the specific selection of keywords and keyword combinations, and the meticulous manual process employed for paper selection. While the manual selection process itself is not inherently limiting, it demands a greater investment of time and meticulous attention, contributing to the overall limitations of the study.

The significance of the study extends not only to scholars and practitioners but also to readers who observe the development of emerging scientific disciplines.

The analysis of trends revealed a growing emphasis on the application of GST in diverse domains, including supply chain management, manufacturing and economic development. Notably, the emergence of COVID-19 as a new research focal point among GST scholars is evident. The heightened interest in COVID-19 can be attributed to its global impact across various academic disciplines. However, it is improbable that this interest will persist in the long term, as the pandemic is gradually brought under control.

Staffing is one of the most influential human resource (HR) activities and is the primary method of hiring and retaining human resources. Among staffing’s several activities, recruitment and selection are one of the most crucial activities. It is possible to rehire former firm employees using the talent management strategy known as “boomerang recruitment”. The boomerang recruitment trend has tremendously grown because many employees who believe they are qualified for the position now wish to return to their old employers. According to data, boomerang employees can be 50% less expensive than conventional ways of hiring. The purpose of this study is to identify the generic critical factors that play a role in the boomerang hiring process based on the literature review. Next, the objective is to determine the relative weight of each of these factors, rank the candidates, and develop a decision-making model for boomerang recruitment.

This paper focuses on the grey-based multicriteria decision-making (MCDM) methodology for recruiting some of the best candidates out of a few who worked for the organization earlier. The grey theory yields adequate findings despite sparse data or significant factor variability. Like MCDM, the grey methods also incorporate experts' opinions for evaluation. Furthermore, sensitivity analysis is also done to show the robustness of the suggested methodology.

Seven (7) recruitment criteria for boomerang employees were identified and validated based on the opinions of industry experts. Using these recruitment criteria, three candidates emerged as the top three and created a pool out of six. In addition, this study finds that Criteria 1 (C1), the employee's past performance, is the most significant predictor among all other criteria in boomerang hiring.

Since the weights and ratings of attributes and alternatives in MCDM methods are primarily based on expert opinion, a significant difference in expert opinions (caused by differences in their knowledge and qualifications) may impact the values of the grey possibility degree. However, enough attention was taken while selecting the experts for this study regarding their expertise and subject experience.

The proposed method provides the groundwork for HR management. Managers confronted with recruiting employees who want to rejoin may use this model. According to experts, each attribute is not only generic but also crucial. In addition, because these factors apply to all sectors, they are industry-neutral.

To the best of the authors’ knowledge, this is the first study to apply a grey-based MCDM methodology to the boomerang recruitment model. This study also uses an example to explain the computational intricacies associated with such methods. The proposed system may be reproduced for boomerang recruiting in any sector because the framework is universal and replicable. Furthermore, the framework is expandable to include new criteria for different work.

Educational policies, integrated practices, obliged strategies and notable benchmarks are always required by the higher educational institutions (HEIs) for operating business ventures into competent boundaries and to preside toward the overall new business density. The same are needed to be evaluated based on student's concerns for road-mapping sustainability. Accordingly, authors conducted present study to identify crucial quality characteristics (measures) under the origins of HEIs based on student's concerns using qualitative medium under Indian economy. The study is presenting critical dimensions and quality characteristics, which are seeking by the students for selecting HEIs for their studies.

Kano integrated-Grey-VIKOR approach is utilized in present study for road-mapping sustainability based on the determination of priority index and ranking. The study utilized three segments of methodology, where in the first segment, Kano technique is implicated to define priority index of quality characteristics. In the second segment, grey sets theory is implicated to capture the perceptions of the respondents. In the third segment, VIKOR technique is implicate to rank the HEIs.

The findings of the study will assist administrators in planning the prominent strategies that can embrace performance traits under HEI, which in turn will participate in growth and development of an economy. The findings have revealed “PPCS, ICMC, TSTR, PICM, AFEP, IMIS as Attractive performance characteristics,” “IEAF, OIAR, INET as One dimensional performance characteristics,” “QTCS, PORE, SIRD as Must-be performance characteristics” and “PQPE, PCTM as Indifferent performance characteristics.” Additionally, “Professional and placement characteristics of institute” is found as the most significant measure inspiring students for admiring engineering institutes. It is found that “Observance of institutional affiliation and recognition” and “Infrastructure, classroom management and control methods” are found as the second significant measures. “Patterns of question papers and evaluation medium” and “Personal characteristics of teacher and management” are found as the least competent characteristics admiring stakeholders for selecting HEI.

The present study can assist administrators in drafting refined policies and strategies for practising quality outputs by HEI. The study suggested critical quality characteristics, which in respond will aid in attracting more number of students toward educational institutes. A study under Indian context is demonstrated for presenting critical facts and attaining higher student's enrolment rates.

Integrating the Chat Generative Pre-Trained Transformer-type (ChatGPT-type) model with government services has great development prospects. Applying this model improves service efficiency but has certain risks, thus having a dual impact on the public. For a responsible and democratic government, it is necessary to fully understand the factors influencing public acceptance and their causal relationships to truly encourage the public to accept and use government ChatGPT-type services.

This study used the Latent Dirichlet allocation (LDA) model to analyze comment texts and summarize 15 factors that affect public acceptance. Multiple-related matrices were established using the grey decision-making trial and evaluation laboratory (grey-DEMATEL) method to reveal causal relationships among factors. From the two opposite extraction rules of result priority and cause priority, the authors obtained an antagonistic topological model with comprehensive influence values using the total adversarial interpretive structure model (TAISM).

Fifteen factors were categorized in terms of cause and effect, and the antagonistic topological model with comprehensive influence values was also analyzed. The analysis showed that perceived risk, trust and meeting demand were the three most critical factors of public acceptance. Meanwhile, perceived risk and trust directly affected public acceptance and were affected by other factors. Supervision and accountability had the highest driving power and acted as the causal factor to influence other factors.

This study identified the factors affecting public acceptance of integrating the ChatGPT-type model with government services. It analyzed the relationship between the factors to provide a reference for decision-makers. This study introduced TAISM to form the LDA-grey-DEMATEL-TAISM method to provide an analytical paradigm for studying similar influencing factors.

In order to explore a new estimation approach of hyperspectral estimation, this paper aims to establish a hyperspectral estimation model of soil organic matter content with the principal gradient grey information based on the grey information theory.

Firstly, the estimation factors are selected by transforming the spectral data. The eigenvalue matrix of the modelling samples is converted into grey information matrix by using the method of increasing information and taking large, and the principal gradient grey information of modelling samples is calculated by using the method of pro-information interpolation and straight-line interpolation, respectively, and the hyperspectral estimation model of soil organic matter content is established. Then, the positive and inverse grey relational degree are used to identify the principal gradient information quantity of the test samples corresponding to the known patterns, and the cubic polynomial method is used to optimize the principal gradient information quantity for improving estimation accuracy. Finally, the established model is used to estimate the soil organic matter content of Zhangqiu and Jiyang District of Jinan City, Shandong Province.

The results show that the model has the higher estimation accuracy, among the average relative error of 23 test samples is 5.7524%, and the determination coefficient is 0.9002. Compared with the commonly used methods such as multiple linear regression, support vector machine and BP neural network, the hyperspectral estimation accuracy of soil organic matter content is significantly improved. The application example shows that the estimation model proposed in this paper is feasible and effective.

The estimation model in this paper not only fully excavates and utilizes the internal grey information of known samples with “insufficient and incomplete information”, but also effectively overcomes the randomness and grey uncertainty in the spectral estimation. The research results not only enrich the grey system theory and methods, but also provide a new approach for hyperspectral estimation of soil properties such as soil organic matter content, water content and so on.

The paper succeeds in realizing both a new hyperspectral estimation model of soil organic matter content based on the principal gradient grey information and effectively dealing with the randomness and grey uncertainty in spectral estimation.

The purpose of this paper is to establish a maturity evaluation model for the application of construction steel structure welding robotics suitable for the actual situation and specific characteristics of engineering projects in China and then to assess the maturity level of the technology in the application of domestic engineering projects more scientifically.

The research follows a qualitative and quantitative analysis method. In the first stage, the structure of the maturity model is constructed and the evaluation index system is designed by using the ideas of the capability maturity model and WSR methodology for reference. In the second stage, the design of the evaluation process and the selection of evaluation methods (analytic hierarchy process method, multi-level gray comprehensive evaluation method). In the third stage, the data are collected and organized (preparation of questionnaires, distribution of questionnaires, questionnaire collection). In the fourth stage, the established maturity evaluation model is used to analyze the data.

The evaluation model established by using multi-level gray theory can effectively transform various complex indicators into an intuitive maturity level or score status. The conclusion shows that the application maturity of building steel structure welding robot technology in this project is at the development level as a whole. The maturity levels of “WuLi – ShiLi – RenLi” are respectively: development level, development level, between starting level and development level. Comparison of maturity evaluation values of five important factors (from high to low): environmental factors, technical factors, management factors, benefit factors, personnel and group factors.

In this paper, based on the existing research related to construction steel structure welding robot technology, a quantitative and holistic evaluation of the application of construction steel structure welding robot technology in domestic engineering projects is conducted for the first time from a project perspective by designing a maturity evaluation index system and establishing a maturity evaluation model. This research will help the project team to evaluate the application level (maturity) of the welding robot in the actual project, identify the shortcomings and defects of the application of this technology, then improve the weak links pertinently, and finally realize the gradual improvement of the overall application level of welding robot technology for building steel structure.

In the supply chain disruption risk, the issue of supplier evaluation and selection is solved by an extended VIKOR method based on regret theory.

Considering the influence of irrational emotions of decision makers, an evaluation model is designed by the regret theory and VIKOR method, which makes the decision-making process closer to reality.

The paper has some innovations in the evaluation index system and evaluation model construction. The method has good stability under the risk of supply chain interruption.

The mixed evaluation information is used to describe the attributes, and the evaluation index system is constructed by the combined method of the social network analysis method and the literature research method to ensure the accuracy and accuracy of the extracted attributes. The issue of supplier evaluation and selection is solved by an extended VIKOR method based on regret theory.

The outbreak of the coronavirus pandemic (COVID-19) has severely disrupted businesses around the world. To address the impact of operational and strategic business disruptions, this paper contributes to the practice of a firm's management in terms of identifying the determinants of organizational resilience (OR) and creating a hierarchical model of the potential sources of a firm's adaptive capability.

A novel research framework integrating Pareto analysis, grey theory and total interpretive structural modeling (TISM) has been applied to, first, identify the sources of a company's resilience and, second, to determine contextual relations among these sources of OR.

The findings of the survey highlight three primary sources that allow companies to build companies' resilience: access to financial resources, digitization level and supply chain (SC) collaboration. The authors' model shows that resilience cannot be viewed as a particular feature but rather as a dynamic intertwined network of different co-dependent sources.

The proposed hierarchical model indicates that the most crucial sources of company's resilience in the recent pandemic are access to financial resources, digitization level and SC collaboration.

The study takes an original investigation on cognitive grounds, touching on the problem of firms' resilience to the unique nature of the crisis caused by the COVID-19 pandemic. The study also represents one of the few attempts to use integrated Pareto analysis, grey theory and TISM to examine this critical area of firm management.