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The square resistance of thick film resistors on dielectric layers can show a very complex behaviour. From resistance measurements of a test pattern three suitable paste parameters Q(L), M(L) and A(L) can be calculated as numerical functions of the resistor length L. All formulae needed for establishing an accurate resistor layout by means of the parameters are presented in this paper. The three‐dimensional surface of the square resistance as a function of length L and width W can also easily be calculated.

At the 2008 International Conference on Transport Survey Methods in Annecy, France, transport survey methodologists and practitioners shared their experience with keeping abreast of the data needs of a rapidly changing world. Over the past decade, this has translated into the need for: an expanded travel survey toolkit; methodological innovation for surveys of freight and public transport operations; a growing use of data collection and processing technologies; a need to align surveys with other data streams; and an increased interest in the comparability of international datasets on personal travel and commodity movements in an era of globalisation. We discuss how these guided the choice and scope of the five themes around which both the Annecy Conference and this book were organised.

This paper provides a review of various types and levels of library evaluation. It attempts to stimulate a debate on the pros and cons of these methods of evaluation in order to provide options for academic libraries, especially those in Ghana. Other issues discussed in the paper include concepts in library evaluation, criteria for evaluation, and problems in evaluation. The writer concludes that despite the acknowledged importance of evaluation, accounts of actual library evaluations are few.

Given this casting of the problem, the logical question by the late 1980s had become, how should government craft policy tools to motivate stronger efforts by local educators? A variety of central governments in the West had tried to lift children's learning curves through new funding for particular categories of students, along with tighter regulation of how these dollars must be spent. But this assumed that legislators and education bureaucrats knew how to best organize instructional “inputs” and social relations inside classrooms. The conceptual breakthrough with the new buzz around standards-based or performance-focused reform was that government would concentrate on clarifying learning outcomes, leaving local educators to tailor school inputs and pedagogical practices. (Several chapters in this volume show how, in fact, central governments have difficulty resisting the exercise of control over output standards and input mixes.)

Discusses how marketing principles and techniques can be of considerable value both in the design and operation of library and information services. Stresses, however, that information services have different characteristics which, at the same time, warn against injudicious use of marketing techniques. Examines the benefits that would accrue to libraries adopting a more user‐oriented policy – advocating further exploration into the context of information need. Contends that, in contrast to much standard marketing theory, in this field user expectations have considerable influence on the end product.

The author explains that both the 14.5 million population and the distance which Australia is from major publishing centres may account for the enthusiasm for new technology. Libraries in Australia were early users of minicomputers. A feature of these developments has been the growth in the country's telecommunications culminating in the introduction of MIDAS in 1979 and the use of online databases via Lockheed, SDC and OCLC. Access to databases within Australia is now achieved through AUSINET and CSIRONET. This has promoted library automation, which is here dealt with in three phases — Phase I relates to punched‐card systems; Phase II is characterised by the introduction of AUSMARC in 1971 and the establishment of the Australian MARC record service — under this phase are described the developments in systems for acquisitions, cataloguing, data entry, circulation control, and serials receipts; Phase III covers the shared systems and cooperative networks. The article ends by briefly surveying the future which seems largely dependent on the success of the National Library of Australia's development programme for hardware and software to provide a nationwide service.

Over the years, research has shown that, although there are various factors which contribute to failed change, one of the key reasons people resist change is due to the inability of leaders to convince employees to support change and to commit the energy and effort necessary to implement it. Senior management can ensure an organization is change-ready by developing and maintaining a supportive culture and climate that positively influence the emotional health and welfare of employees. Despite the obvious importance of leadership to change efforts, little previous research has investigated, holistically and in the context of major change, the relationship between senior management actions and employee responses. Furthermore, the change literature largely ignores the role that emotions play in employee responses to change initiatives. This chapter addresses both areas, and develops a model of organizational change from a justice and emotions perspective, which depicts employees’ justice perceptions related to senior executives as affecting trust directly and indirectly, through associated emotional responses.

This chapter provides a contemporary view of state-of-the science research and thinking done in the areas of selection and classification. It takes as a starting point the observation that the world of work is undergoing important changes that are likely to result in different occupational and organizational structures. In this context, we review recent research on criteria, especially models of job performance, followed by sections on predictors, including ability, personality, vocational interests, biodata, and situational judgment tests. The paper also discusses person-organization fit models, as alternatives or complements to the traditional person-job fit paradigm.

Staff facing organizational change often experience negative emotions when they anticipate or encounter injustice and these can lead to turnover, absenteeism, decreased productivity and resistance to change. The aims of this study were to identify the nature of the emotions reported by respondents and explore how they were triggered by perceptions of different forms of injustice: distributive, procedural, interpersonal and informational. A series of interviews with those playing different roles in change initiatives, at various hierarchical levels and in a range of organizations, demonstrates the corrosive effects of perceived injustice and the attendant negative emotions such as anger, frustration, anxiety and guilt. These emotions tended to be more intense for those experiencing change and somewhat subdued for those leading and managing it. The findings contribute to research into organizational change by presenting insights into the affective elements of four types of injustice that have seldom been explored in previous qualitative studies.

USER STUDIES proliferate in the literature of librarianship and information science. As early as 1967 one bibliography of library use studies contained 547 references. The popularity of the user study is probably a function of the service‐orientation of contemporary library philosophy. Librarians have become increasingly sensitive to user requirements and the user study offers a means of defining a library's clientele, establishing levels of demand for various services, and tailoring those services to meet the interests of that clientele. While some user studies have restricted themselves to gathering data about patterns of library use, many aim at evaluating users' attitudes to the library, and assessing the degree of satisfaction being achieved.