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In this chapter we examine various human resource management (HRM) implications involved in the leadership of fluid teams. Leadership of fluid teams, which are distinguished by their dynamic composition, requires consideration of issues that may not be as pertinent for stable teams. In particular, we focus on the concept of familiarity. Composing and leading teams with members exhibiting varying degrees of familiarity with one another creates obstacles to effective and efficient functioning and may ultimately lead to poor performance. With this in mind, leaders must pay particular attention to issues of coordination, and composition such that a broad range of generalizable teamwork skills exists within the team. Within this chapter, we explain the concepts of fluid teams, team leadership within fluid teams, and other relevant concepts related to the formation of familiarity. Next, we thoroughly review extant empirical and theoretical research within these areas. We identify areas of correspondence among the various concepts and findings of the reviewed studies and generate an integrated model of fluid team leadership. To conclude, we highlight the distinct HRM implications associated with the use, and leadership, of fluid teams.

The purpose of this paper is to assist an organization to restructure as a bi‐modal organization in order to achieve sustainability in today's highly complex business world.

The paper is conceptual and is based on relevant literature and the authors' research and practice.

Although fluid self‐organizing networks are the natural state for humankind, in most organizations “organizing” entails the process of autopoiesis. This process does not produce the open fluid organization that is required for success in today's business world. While autopoiesis is taking place, informal socialization is taking place across the organization's interpersonal networks. Under supportive conditions, this leads to the development of a bi‐modal organization where one or more open systems may emerge and co‐exist concurrently with the autopoietic system; these open systems include fluid networks and complex adaptive system. The bi‐modal organization achieves sustainability by balancing a certain amount of organization versus a certain amount of instability, leading to predictability with disorder, and planned long‐term strategy achieved through many concurrent short‐term actions.

Future research will involve an empirical study that will further examine the bi‐modal organization, its development, and its properties.

The systems that surround a business organization now and for the foreseeable future are highly dynamic, competitive, and socially individualized, and demand a new organizational form and competencies that may only be exhibited by a bi‐modal organization based on an open system. The paper describes how an organization can restructure to become a bi‐modal organization.

The paper should help improve quality of work‐life and organizational structure.

The paper describes a new organizational form designed to flourish in today's complex business contexts.

This chapter presents a holistic view of dynamic external macro environments and their impact on internal organizational strategies. It suggests how events, and particularly major crises at the global or national level, affect organizational responses. Specifically, the authors submit that organizations adapt their strategy in line with the pressures they face from the external environment. Consequently, the day-to-day operations inside the organization change, and managers find themselves faced with new challenges in terms of how they manage their talent. By exploring critical roles that human resource (HR) professionals can play in talent management, the authors delineate several ways in which the HR department can help organizations to react to these external pressures, supporting managers in ensuring that employee behavior and values are aligned with the new organizational strategy. The objective of this chapter is not only to reflect on the HR professionals and their role in helping to manage organizational talent, as their organizations navigate the dynamic macro context, but also to stimulate further research in this field.

The purpose of this paper is to infer, from the mystical Islamic tradition, practical wisdom for management development on knowledge transfer and storage as well as organizational boundaries.

This exploratory research uses an ethnographic approach. Deep immersion was sought through participant observation in a Sufi Dhikr Circle.

Knowledge transfer and storage in the Sufi Dhikr Circle is a relational and collective endeavor. The Circle has fluid boundaries between the organization and the outside, as well as between intra‐organizational parts. Knowledge and boundary processes reflect that the human being is a complex actor of “body, mind and heart” with multiple senses.

Management development theory and practice may benefit through reflecting on the practices of the Sufi Dhikr Circle with regard to its group‐collective, sense‐comprehensive and actor‐complex approach to knowledge storage and transfer, as well as the spatial, temporal and content fluidity both of intra‐organizational boundaries in the Circle and vis‐à‐vis its environment. Conceptualizing the human as a complex actor with various senses may improve knowledge storage and transfer processes, as well as fluid de facto boundaries.

The observation of “different practice” which is shaped less by business discourse enables a critical reflection of “common practice” potentially leading to a new “best practice”. Reflecting on the practices of the Sufi Dhikr Circle and its conceptualization of human beings may contribute to the management development literature and practice on knowledge and boundary processes. Contemplating on what is different may help us to better comprehend what is common.

Organizational change processes are often modeled on a linear understanding of change in which the process is composed of individual succeeding steps. In this paper, an organization change process in a Swedish telecommunication company, TelCo., is studied from the perspective of non‐linearity. Complexity theory is used in the paper as a loosely coupled framework of theories and perspectives that do not assume that social or natural systems operate in accordance with linearity. By integrating complexity theory perspectives on organization change, disruptive, fluid processes of change may be better understood. Notions such as non‐linearity and complexity may thus be fruitfully integrated into the analysis of organizational change processes.

The history of Organizational Development (OD) reveals a much older tradition of organizational science than the conventional wisdom would suggest. By the 1960s and 1970s OD became self‐confident and dynamic. This period was not only highly experimental but established the principles of OD for much of the twentieth century. By the end of the twentieth century new images of OD had occurred and much of the earlier thinking had been transformed. This review illustrates some examples under a series of themes that have had a major impact on the discipline of OD and on the wider thinking of organizational theorists and researchers.

This chapter explores the multiplicity, formation, and porosity of organizational boundaries in new, fluid forms of production. Conceptualizing them as “partial organizations,” we argue that both the intentional design of organizational elements (such as membership, hierarchy, rules, monitoring, and sanctioning) as well as unintended adjustments of “unorganized” aspects drive boundary formation and impact boundary porosity. In addition, we contend that structuring dynamics will create specific trajectories for boundaries over time. Empirically, we further our theoretical framework on the basis of an in-depth case study of the Apache open-source software community during its formative years (1995–2002). We find that both the salience and formalization of boundaries increase over time. However, different conceptions of boundaries (such as efficiency, competence, power, and identity) become salient at different points in time. While design and adjustment drive boundary formation with regard to all boundary conceptions in our empirical case, porosity develops differently for each of them. We also demonstrate that the formalization of boundaries does not necessarily reduce boundary porosity, but actually may increase it.

This paper aims to draw on data from a study of professionals’ experiences of work and learning framed by a complex adaptive systems approach to examine the nexus of work and learning in complex adaptive organisations.

The study used an adapted phenomenographic approach and the complex adaptive systems conceptual framework (CAOCF) to analyse data from semi-structured interviews with fourteen professionals from a variety of organisations and industry sectors within Sydney, Australia.

The findings highlight that work in complex adaptive organisations is best described as fluid work. Further, the findings suggest that fluid work influences professionals towards flexible learning approaches that take place in the flow of work.

This paper empirically demonstrates the nexus of work and learning as experienced by professionals in their day-to-day work, as well as the ways in which fluid work influences flexible and adaptable learning through participation in work.

The lack of authority of the sponsoring firm in online communities raises questions about how to orchestrate members of an online community in value co-creation. Hence, this study aims to examine how online communities co-create value with community members. The authors draw upon service-dominant logic (SDL) to study two comparable, and yet different, Indonesian firm-sponsored online communities.

The authors build on an earlier systematic literature review and triangulate it with semi-structured interviews of 28 community members and content analysis of over 35,000 online comments. The data collection was conducted from February to October 2018.

The findings revealed that (1) value co-creation in online communities is orchestrated through the fluidity of the online community, which is represented by three mechanisms: consensus-making, consensus settlement and changing boundaries, and (2) the mechanisms can be conditioned by switching firm roles (as a co-creator and facilitator).

The study has enriched the body of knowledge in fluid organisations by explicating three mechanisms, consensus-making, consensus settlement and changing boundaries, that explain the coordination efforts between individuals who have options to participate or not and changing boundaries, that reveals actors' responses in online communities. The mechanisms demonstrate the dynamics of a service ecosystem.

This study offers valuable insights into how sponsoring firms orchestrate value creation in online communities where they do not have full control of participants' reactions. The authors hereby contribute to enriching the understanding of co-creating value with customers in a fluid organisation, such as online communities.

Past research involving turnover in work teams has largely focused on turnover as a dependent variable. With the growing trend towards more fluid, project-based teams, the effects of team membership changes on team processes and outcomes are in need of theoretical development and systematic study. Building on previous work by others (e.g. Arrow & McGrath, 1995; Marks, Mathieu & Zacarro, 2001), we develop a framework for understanding the effects of the rate of membership change, or team fluidity, on emergent states and processes in teams. Specifically, we: (a) discuss the theoretical underpinnings of team fluidity; (b) review past team research involving turnover; (c) make theoretically-grounded propositions about the effects of team fluidity on emergent states and process variables as well as additional propositions about boundary conditions; (d) discuss implications for human resource management practices; and (e) identify methodological challenges, including measurement issues, in studying team fluidity.