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Article
Publication date: 5 July 2011

Hans Hansen

The purpose of this paper is to introduce narrative construction, a method by which participants produce a narrative to make sense of their organizational context, as well as…

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Abstract

Purpose

The purpose of this paper is to introduce narrative construction, a method by which participants produce a narrative to make sense of their organizational context, as well as strategically guide action and decision making. While narrative theory has long‐held that people construct narratives to make sense of, and guide, their experience, narrative construction here entails a deliberate and strategic approach to narrative theory.

Design/methodology/approach

This is part of an ethnonarrative approach that includes both a constructionist and interpretive narrative and ethnographic methodology.

Findings

Narrative construction has research implications for an ethnomethodology of social construction and empirical observation of narrative enactment. There are practical implications for enabling change and building highly‐coordinated organizations.

Originality/value

Narrative construction offers a new qualitative methodology and extends ethnonarrative research. The research setting, a death penalty defense team, is also unique. It also moves narrative theory beyond an interpretive device to a constructionist strategy.

Details

Journal of Organizational Change Management, vol. 24 no. 4
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 13 June 2022

Humera Manzoor, Manuela Nocker, Mehboob ur Rashid and Usman Ghani

This study explores interactional dynamics and relational tensions within English NHS Foundation Trust board meetings that are influenced by governance structure and the board…

Abstract

Purpose

This study explores interactional dynamics and relational tensions within English NHS Foundation Trust board meetings that are influenced by governance structure and the board composition.

Design/methodology/approach

This paper draws upon an ethnonarrative approach to enable the understanding of the nuances of boardroom interactions. Data was collected through participant observation of board of directors’ and board of governors’ meetings and narrative interviews from directors and governors of two NHS Foundation Trusts. Data was analyzed through thematic narrative analysis to enable the identification and understanding of the patterns and the hidden tensions in boards.

Findings

Findings reveal that board interactions are influenced strongly by the nexus of structural, contextual and human elements of governance. Three main findings are highlighted: a lack of clarity of the governors’ and chairpersons’ roles which create ambiguities within board processes; the large size of the board of governors disrupts meaningful discussions in board meetings; the unacceptability and avoidance of governors’ accountability by the directors creates a struggle for supremacy and legitimacy in boards.

Research limitations/implications

Future research can explore both the positive and negative outcomes of board behaviors, which are influenced by the perceived built-in tensions in governance structures. In addition, access to other spaces of governance, such as, subcommittee meetings and private board meetings can further enrich our understanding of board dynamics.

Originality/value

This study attempts to uncover the neglected modes of interactions within boards through a combination of two disparate perspectives: board structures/composition and interactions through an ethnonarrative approach.

Details

Journal of Health Organization and Management, vol. 36 no. 7
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 22 June 2012

Banu Ozkazanc‐Pan

The purpose of this paper is to outline the challenges and complexities in conducting research faced by scholars utilizing postcolonial feminist frameworks. The paper discusses…

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Abstract

Purpose

The purpose of this paper is to outline the challenges and complexities in conducting research faced by scholars utilizing postcolonial feminist frameworks. The paper discusses postcolonial feminist key concepts, namely representation, subalternity, and reflexivity and the challenges scholars face when deploying these concepts in fieldwork settings. The paper then outlines the implications of these concepts for feminist praxis related to international management theory, research, and writing as well as entrepreneurship programs.

Design/methodology/approach

This paper discusses the experiences of the author in conducting fieldwork on Turkish high‐technology entrepreneurs in the USA and Turkey by focusing explicitly on the challenges and complexities postcolonial feminist frameworks bring to ethnography and auto‐ethnography.

Findings

The paper suggests that conducting fieldwork guided by postcolonial feminist frameworks faces challenges related to representation inclusive of the author and the participants in the study. It offers subalternity as a relational understanding of subjects in contrast to comparative approaches to the study of business people. The paper also discusses how positionality impacts reflexivity through gender, ethnicity, and class relations.

Originality/value

This paper offers a critical perspective on conducting research related to non‐Western subjects by addressing issues arising from feminist and postcolonial intersections. It is a valuable contribution to those researchers who are interested in conducting feminist research particularly with non‐Western people and cultures.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 31 no. 5/6
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 16 November 2012

Mara Gorli, Cesare Kaneklin and Giuseppe Scaratti

The purpose of this paper is to explore a specific multi‐method approach with which to detect and analyze professional practices in order to support organizational reflection and…

Abstract

Purpose

The purpose of this paper is to explore a specific multi‐method approach with which to detect and analyze professional practices in order to support organizational reflection and change.

Design/methodology/approach

Based on a case study, the paper describes the methodological choices made during the research process. The qualitative potentials of narrative and ethnographic orientations, and a package of data gathering tools, are analyzed in depth.

Findings

The paper presents the advantages and drawbacks of tools to articulate practices and to develop hypotheses for change. It emphasizes the approach's innovative value and potential in contributing to knowledge sharing in organizations, and the implications for researchers and participants.

Practical implications

The paper furnishes concrete suggestions on how practitioners and researchers/consultants can be induced to pay particular attention to aspects of the operational knowledge that should accompany change processes. This appears even more strategic in healthcare organizations, characterized by the constant need to update the operational system in response to the introduction of new technologies, procedures, and protocols.

Originality/value

The paper discusses how research dimensions and results can be linked with action practices, while at the same time reducing the divide between researcher and practitioner. The value of the paper is that it presents tools known in the literature but analyzes them in regard to their use in real settings concerned with real‐world problems.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 7 no. 3
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 22 March 2013

Kathryn Haynes

The aim of this paper is to critically evaluate sexuality and sexual symbolism within the organisational culture of an accounting firm to explore how it is implicated in processes…

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Abstract

Purpose

The aim of this paper is to critically evaluate sexuality and sexual symbolism within the organisational culture of an accounting firm to explore how it is implicated in processes of gendering identities of employees within the firm.

Design/methodology/approach

The paper uses a reflexive autoethnographical approach, including short vignettes, to analyse the inter‐relationships between gender, sexuality and power.

Findings

By exploring the symbolic role of artefacts, images, language, behaviours and buildings in creating and maintaining gendered relations, male sexual cultures and female sexual countercultures, the paper finds that sexual symbolism in this accounting firm entwines gendered power and domination, practice and resistance, in complex cultural codes and behaviours. It draws out implications for organisations and accounting research.

Originality/value

The paper extends current conceptualisation of gendered constructs in accounting to include sexuality; applies organisational and feminist theory to autoethnographical experience in accounting; and contributes a seldom‐seen insight into the organisational symbolism and culture of a small accounting firm, rather than the oft‐seen focus on large firms.

Details

Accounting, Auditing & Accountability Journal, vol. 26 no. 3
Type: Research Article
ISSN: 0951-3574

Keywords

Article
Publication date: 13 February 2017

Giuseppe Scaratti, Silvia Ivaldi and Jean Frassy

This paper aims to present a transnational research intervention that relies on the qualitative monitoring of disadvantaged people’s work integration program. In particular, the…

Abstract

Purpose

This paper aims to present a transnational research intervention that relies on the qualitative monitoring of disadvantaged people’s work integration program. In particular, the paper adopts the concept of networking and knotworking to intercept and describe the ways in which organizational payers shape knowledge in their contexts of work inclusion.

Design/methodology/approach

The research is based on a developmental ethnographic research to detect meaningful, situated knowledge related to the activities for work integration of disadvantaged people. Two main techniques, “at home ethnography” (Ellis and Bochner, 2000; Hansen, 2006) and participant observation (Alvesson, 2009), were used for gathering data.

Findings

The paper highlights the existing contradictions within and between the multiple activity systems. The advantages of using the activity theory’s lenses are underlined together with two main approaches related to the assumption of a networking and knotworking orientation. The findings also refer to some new paths professionals identified for their daily activity.

Originality/value

The paper provides a better understanding of the contemporary challenges of working, that is extremely helpful to policy makers and other practitioners, including researchers.

Details

Journal of Workplace Learning, vol. 29 no. 1
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 3 May 2013

Courtney E. Cole

The purpose of this paper is to provide a more expansive recounting of the process of fieldwork, taking place over a number of years in diverse locations, in order to show how…

Abstract

Purpose

The purpose of this paper is to provide a more expansive recounting of the process of fieldwork, taking place over a number of years in diverse locations, in order to show how research design develops through the process of field research, as well as to highlight the complexity of fieldwork, especially issues of access, identity, and power.

Design/methodology/approach

The paper is based on the author's fieldwork experiences in Sierra Leone, working from and expanding upon fieldnotes from time in the field. Reflexive, autoethnographic personal narratives of fieldwork experiences are juxtaposed with theoretical writing about ethnographic observation and qualitative research.

Findings

The expansive discussion of the process of fieldwork and the development of the research project through time demonstrates and explicates the complexity and temporal dimensions of qualitative field research. Issues of access, identities, and power/privilege are also crucial aspects of the fieldwork process.

Research limitations/implications

This paper shows the importance of acknowledging and articulating the development of fieldwork and research design over time and in different places. It also discusses the complexity of fieldwork due to issues of access, identity, and power. Its claims are limited by its focus on one case, the author's fieldwork.

Social implications

This piece will help members of society better understand the process of qualitative fieldwork. Given its format and writing style, this piece can be easily read and understood by interested members of the public.

Originality/value

This paper provides narratives and commentary that provide a more complete picture of the practice of field research and the development of research design over the course of time and in diverse locations. This will be valuable to researchers, especially those preparing for field experiences for the first time or for their first time in a particular field, as well as students interested in learning about qualitative fieldwork practices.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 8 no. 1
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 6 April 2012

Isabelle Bartkowiak‐Theron and Jennifer Robyn Sappey

The research technique of shadowing is the most in‐depth type of systematic, direct observation in situ of behaviours within a particular organisational or social setting, and…

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Abstract

Purpose

The research technique of shadowing is the most in‐depth type of systematic, direct observation in situ of behaviours within a particular organisational or social setting, and yet, it crucially lacks documentation and critical analysis. The origins of the under‐documenting, coupled with the mutation of the scientific method of shadowing through its adoption by many industries as a means of on‐the‐job training, have led to a misunderstanding of shadowing as a scientific technique. This is problematic at several levels for academics deeply involved in qualitative methodology. The purpose of this paper is to address, in part, this gap in the literature.

Design/methodology/approach

By defining shadowing, considering the reasons why shadowing has had little critique from social science scholars and then exploring the problems of it as a research technique, particularly within the current context of ethics regimes, the authors wish to proactively help to avoid unintentional yet delicate fieldwork situations, in which misunderstanding may happen due to the lay use of “shadowing” as a passive (non‐obtrusive) observation.

Findings

The authors argue that the research practice of shadowing implies specific systematic techniques and extensive self‐discipline by the researcher. It also caters for a need in data collection that oversteps traditional observation‐and‐interviewing techniques, by adding a new hermeneutical layer to the information gathered. It becomes an essential tool in the evaluation of public policy initiatives and programmes and in the understanding of not only the mechanics, but of the motivations behind actions and behaviours.

Originality/value

This paper addresses part of a gap in the literature and paves the way for more critical analysis of the dynamics that emerge during the shadowing of a research participant.

Details

Qualitative Research Journal, vol. 12 no. 1
Type: Research Article
ISSN: 1443-9883

Keywords

Article
Publication date: 22 May 2009

Elaine Ferneley and Polly Sobreperez

The use of storytelling as a knowledge elicitation tool has attracted much attention in recent years, yet there is limited literature on how to illicit or stimulate the story…

Abstract

Purpose

The use of storytelling as a knowledge elicitation tool has attracted much attention in recent years, yet there is limited literature on how to illicit or stimulate the story. This paper aims to find appropriate research instruments that stimulate storytelling and morph vocalised individual narratives into multifaceted stories that provide an insight into the emotions, politics and “life” of organizations.

Design/methodology/approach

The paper uses an in depth case‐study approach undertaken within the UK Fire and Rescue emergency service and uses the concept of storytelling as a research instrument to elicit highly contextualized knowledge from knowledge holders. The intention is not to attempt to find an objective truth but rather to stimulate discursive openness.

Findings

The paper demonstrates that the developed story elicitation technique can stimulate storytelling and story creation. The research provides a simple formalism for structuring story elicitation and analysis.

Research limitations/implications

It would be useful if future research explored the use of the story elicitation technique presented here in other domains, particularly those where multiple stakeholders are involved and therefore there is the possibility of multiple “truths.”

Practical implications

The story elicitation will make a practical contribution to the management “toolbox” providing managers with a mechanism for stimulating storytelling, especially in complex situations where multiple perspectives need to be considered.

Originality/value

This paper presents a non‐prescriptive investigative tool for studying the multidimensional nature of storytelling and legitimisation.

Details

International Journal of Organizational Analysis, vol. 17 no. 2
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 10 February 2012

Elizabeth Briody, Tracy Meerwarth Pester and Robert Trotter

The purpose of the paper is to explain the successful implementation of organizational applications, and ensuing organizational change, based on a story from a GM manufacturing…

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Abstract

Purpose

The purpose of the paper is to explain the successful implementation of organizational applications, and ensuing organizational change, based on a story from a GM manufacturing plant.

Design/methodology/approach

The approach involved collecting and analyzing the Hoist Story as part of a multi‐year ethnographic research project designed to identify the key attributes in an ideal plant culture. Through a cooperative process of co‐production, the authors worked in tandem with organizational members on issues related to organizational‐culture change.

Findings

The findings emphasize both the Hoist Story's process impact and outcome impact. The Hoist Story was a catalyst for the change process, resulting in a high level of buy‐in across the organization; as such it contrasts with much of the management literature on “planned change.” It also led to the development of several “packaged products” (e.g. a story script, video, collaboration tools) which propelled GM manufacturing culture closer to its ideal – a culture of collaboration. Using employee stories as a means to understand and drive culture change is a largely underdeveloped area of scholarship.

Originality/value

This paper provides value by bridging the gap between theory and praxis. It includes the documentation and cultural analysis of the story, but illustrates how the story evolved into specific organizational‐culture‐change applications. This “soup‐to‐nuts” approach can serve as a model for organizational researchers and change agents interested in spearheading or supporting organizational‐culture change.

Details

Journal of Organizational Change Management, vol. 25 no. 1
Type: Research Article
ISSN: 0953-4814

Keywords

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