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1 – 10 of 14The purpose of this paper is to introduce narrative construction, a method by which participants produce a narrative to make sense of their organizational context, as well as…
Abstract
Purpose
The purpose of this paper is to introduce narrative construction, a method by which participants produce a narrative to make sense of their organizational context, as well as strategically guide action and decision making. While narrative theory has long‐held that people construct narratives to make sense of, and guide, their experience, narrative construction here entails a deliberate and strategic approach to narrative theory.
Design/methodology/approach
This is part of an ethnonarrative approach that includes both a constructionist and interpretive narrative and ethnographic methodology.
Findings
Narrative construction has research implications for an ethnomethodology of social construction and empirical observation of narrative enactment. There are practical implications for enabling change and building highly‐coordinated organizations.
Originality/value
Narrative construction offers a new qualitative methodology and extends ethnonarrative research. The research setting, a death penalty defense team, is also unique. It also moves narrative theory beyond an interpretive device to a constructionist strategy.
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Humera Manzoor, Manuela Nocker, Mehboob ur Rashid and Usman Ghani
This study explores interactional dynamics and relational tensions within English NHS Foundation Trust board meetings that are influenced by governance structure and the board…
Abstract
Purpose
This study explores interactional dynamics and relational tensions within English NHS Foundation Trust board meetings that are influenced by governance structure and the board composition.
Design/methodology/approach
This paper draws upon an ethnonarrative approach to enable the understanding of the nuances of boardroom interactions. Data was collected through participant observation of board of directors’ and board of governors’ meetings and narrative interviews from directors and governors of two NHS Foundation Trusts. Data was analyzed through thematic narrative analysis to enable the identification and understanding of the patterns and the hidden tensions in boards.
Findings
Findings reveal that board interactions are influenced strongly by the nexus of structural, contextual and human elements of governance. Three main findings are highlighted: a lack of clarity of the governors’ and chairpersons’ roles which create ambiguities within board processes; the large size of the board of governors disrupts meaningful discussions in board meetings; the unacceptability and avoidance of governors’ accountability by the directors creates a struggle for supremacy and legitimacy in boards.
Research limitations/implications
Future research can explore both the positive and negative outcomes of board behaviors, which are influenced by the perceived built-in tensions in governance structures. In addition, access to other spaces of governance, such as, subcommittee meetings and private board meetings can further enrich our understanding of board dynamics.
Originality/value
This study attempts to uncover the neglected modes of interactions within boards through a combination of two disparate perspectives: board structures/composition and interactions through an ethnonarrative approach.
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The purpose of this paper is to outline the challenges and complexities in conducting research faced by scholars utilizing postcolonial feminist frameworks. The paper discusses…
Abstract
Purpose
The purpose of this paper is to outline the challenges and complexities in conducting research faced by scholars utilizing postcolonial feminist frameworks. The paper discusses postcolonial feminist key concepts, namely representation, subalternity, and reflexivity and the challenges scholars face when deploying these concepts in fieldwork settings. The paper then outlines the implications of these concepts for feminist praxis related to international management theory, research, and writing as well as entrepreneurship programs.
Design/methodology/approach
This paper discusses the experiences of the author in conducting fieldwork on Turkish high‐technology entrepreneurs in the USA and Turkey by focusing explicitly on the challenges and complexities postcolonial feminist frameworks bring to ethnography and auto‐ethnography.
Findings
The paper suggests that conducting fieldwork guided by postcolonial feminist frameworks faces challenges related to representation inclusive of the author and the participants in the study. It offers subalternity as a relational understanding of subjects in contrast to comparative approaches to the study of business people. The paper also discusses how positionality impacts reflexivity through gender, ethnicity, and class relations.
Originality/value
This paper offers a critical perspective on conducting research related to non‐Western subjects by addressing issues arising from feminist and postcolonial intersections. It is a valuable contribution to those researchers who are interested in conducting feminist research particularly with non‐Western people and cultures.
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Mara Gorli, Cesare Kaneklin and Giuseppe Scaratti
The purpose of this paper is to explore a specific multi‐method approach with which to detect and analyze professional practices in order to support organizational reflection and…
Abstract
Purpose
The purpose of this paper is to explore a specific multi‐method approach with which to detect and analyze professional practices in order to support organizational reflection and change.
Design/methodology/approach
Based on a case study, the paper describes the methodological choices made during the research process. The qualitative potentials of narrative and ethnographic orientations, and a package of data gathering tools, are analyzed in depth.
Findings
The paper presents the advantages and drawbacks of tools to articulate practices and to develop hypotheses for change. It emphasizes the approach's innovative value and potential in contributing to knowledge sharing in organizations, and the implications for researchers and participants.
Practical implications
The paper furnishes concrete suggestions on how practitioners and researchers/consultants can be induced to pay particular attention to aspects of the operational knowledge that should accompany change processes. This appears even more strategic in healthcare organizations, characterized by the constant need to update the operational system in response to the introduction of new technologies, procedures, and protocols.
Originality/value
The paper discusses how research dimensions and results can be linked with action practices, while at the same time reducing the divide between researcher and practitioner. The value of the paper is that it presents tools known in the literature but analyzes them in regard to their use in real settings concerned with real‐world problems.
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The aim of this paper is to critically evaluate sexuality and sexual symbolism within the organisational culture of an accounting firm to explore how it is implicated in processes…
Abstract
Purpose
The aim of this paper is to critically evaluate sexuality and sexual symbolism within the organisational culture of an accounting firm to explore how it is implicated in processes of gendering identities of employees within the firm.
Design/methodology/approach
The paper uses a reflexive autoethnographical approach, including short vignettes, to analyse the inter‐relationships between gender, sexuality and power.
Findings
By exploring the symbolic role of artefacts, images, language, behaviours and buildings in creating and maintaining gendered relations, male sexual cultures and female sexual countercultures, the paper finds that sexual symbolism in this accounting firm entwines gendered power and domination, practice and resistance, in complex cultural codes and behaviours. It draws out implications for organisations and accounting research.
Originality/value
The paper extends current conceptualisation of gendered constructs in accounting to include sexuality; applies organisational and feminist theory to autoethnographical experience in accounting; and contributes a seldom‐seen insight into the organisational symbolism and culture of a small accounting firm, rather than the oft‐seen focus on large firms.
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Giuseppe Scaratti, Silvia Ivaldi and Jean Frassy
This paper aims to present a transnational research intervention that relies on the qualitative monitoring of disadvantaged people’s work integration program. In particular, the…
Abstract
Purpose
This paper aims to present a transnational research intervention that relies on the qualitative monitoring of disadvantaged people’s work integration program. In particular, the paper adopts the concept of networking and knotworking to intercept and describe the ways in which organizational payers shape knowledge in their contexts of work inclusion.
Design/methodology/approach
The research is based on a developmental ethnographic research to detect meaningful, situated knowledge related to the activities for work integration of disadvantaged people. Two main techniques, “at home ethnography” (Ellis and Bochner, 2000; Hansen, 2006) and participant observation (Alvesson, 2009), were used for gathering data.
Findings
The paper highlights the existing contradictions within and between the multiple activity systems. The advantages of using the activity theory’s lenses are underlined together with two main approaches related to the assumption of a networking and knotworking orientation. The findings also refer to some new paths professionals identified for their daily activity.
Originality/value
The paper provides a better understanding of the contemporary challenges of working, that is extremely helpful to policy makers and other practitioners, including researchers.
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The purpose of this paper is to provide a more expansive recounting of the process of fieldwork, taking place over a number of years in diverse locations, in order to show how…
Abstract
Purpose
The purpose of this paper is to provide a more expansive recounting of the process of fieldwork, taking place over a number of years in diverse locations, in order to show how research design develops through the process of field research, as well as to highlight the complexity of fieldwork, especially issues of access, identity, and power.
Design/methodology/approach
The paper is based on the author's fieldwork experiences in Sierra Leone, working from and expanding upon fieldnotes from time in the field. Reflexive, autoethnographic personal narratives of fieldwork experiences are juxtaposed with theoretical writing about ethnographic observation and qualitative research.
Findings
The expansive discussion of the process of fieldwork and the development of the research project through time demonstrates and explicates the complexity and temporal dimensions of qualitative field research. Issues of access, identities, and power/privilege are also crucial aspects of the fieldwork process.
Research limitations/implications
This paper shows the importance of acknowledging and articulating the development of fieldwork and research design over time and in different places. It also discusses the complexity of fieldwork due to issues of access, identity, and power. Its claims are limited by its focus on one case, the author's fieldwork.
Social implications
This piece will help members of society better understand the process of qualitative fieldwork. Given its format and writing style, this piece can be easily read and understood by interested members of the public.
Originality/value
This paper provides narratives and commentary that provide a more complete picture of the practice of field research and the development of research design over the course of time and in diverse locations. This will be valuable to researchers, especially those preparing for field experiences for the first time or for their first time in a particular field, as well as students interested in learning about qualitative fieldwork practices.
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Isabelle Bartkowiak‐Theron and Jennifer Robyn Sappey
The research technique of shadowing is the most in‐depth type of systematic, direct observation in situ of behaviours within a particular organisational or social setting, and…
Abstract
Purpose
The research technique of shadowing is the most in‐depth type of systematic, direct observation in situ of behaviours within a particular organisational or social setting, and yet, it crucially lacks documentation and critical analysis. The origins of the under‐documenting, coupled with the mutation of the scientific method of shadowing through its adoption by many industries as a means of on‐the‐job training, have led to a misunderstanding of shadowing as a scientific technique. This is problematic at several levels for academics deeply involved in qualitative methodology. The purpose of this paper is to address, in part, this gap in the literature.
Design/methodology/approach
By defining shadowing, considering the reasons why shadowing has had little critique from social science scholars and then exploring the problems of it as a research technique, particularly within the current context of ethics regimes, the authors wish to proactively help to avoid unintentional yet delicate fieldwork situations, in which misunderstanding may happen due to the lay use of “shadowing” as a passive (non‐obtrusive) observation.
Findings
The authors argue that the research practice of shadowing implies specific systematic techniques and extensive self‐discipline by the researcher. It also caters for a need in data collection that oversteps traditional observation‐and‐interviewing techniques, by adding a new hermeneutical layer to the information gathered. It becomes an essential tool in the evaluation of public policy initiatives and programmes and in the understanding of not only the mechanics, but of the motivations behind actions and behaviours.
Originality/value
This paper addresses part of a gap in the literature and paves the way for more critical analysis of the dynamics that emerge during the shadowing of a research participant.
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Elaine Ferneley and Polly Sobreperez
The use of storytelling as a knowledge elicitation tool has attracted much attention in recent years, yet there is limited literature on how to illicit or stimulate the story…
Abstract
Purpose
The use of storytelling as a knowledge elicitation tool has attracted much attention in recent years, yet there is limited literature on how to illicit or stimulate the story. This paper aims to find appropriate research instruments that stimulate storytelling and morph vocalised individual narratives into multifaceted stories that provide an insight into the emotions, politics and “life” of organizations.
Design/methodology/approach
The paper uses an in depth case‐study approach undertaken within the UK Fire and Rescue emergency service and uses the concept of storytelling as a research instrument to elicit highly contextualized knowledge from knowledge holders. The intention is not to attempt to find an objective truth but rather to stimulate discursive openness.
Findings
The paper demonstrates that the developed story elicitation technique can stimulate storytelling and story creation. The research provides a simple formalism for structuring story elicitation and analysis.
Research limitations/implications
It would be useful if future research explored the use of the story elicitation technique presented here in other domains, particularly those where multiple stakeholders are involved and therefore there is the possibility of multiple “truths.”
Practical implications
The story elicitation will make a practical contribution to the management “toolbox” providing managers with a mechanism for stimulating storytelling, especially in complex situations where multiple perspectives need to be considered.
Originality/value
This paper presents a non‐prescriptive investigative tool for studying the multidimensional nature of storytelling and legitimisation.
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Elizabeth Briody, Tracy Meerwarth Pester and Robert Trotter
The purpose of the paper is to explain the successful implementation of organizational applications, and ensuing organizational change, based on a story from a GM manufacturing…
Abstract
Purpose
The purpose of the paper is to explain the successful implementation of organizational applications, and ensuing organizational change, based on a story from a GM manufacturing plant.
Design/methodology/approach
The approach involved collecting and analyzing the Hoist Story as part of a multi‐year ethnographic research project designed to identify the key attributes in an ideal plant culture. Through a cooperative process of co‐production, the authors worked in tandem with organizational members on issues related to organizational‐culture change.
Findings
The findings emphasize both the Hoist Story's process impact and outcome impact. The Hoist Story was a catalyst for the change process, resulting in a high level of buy‐in across the organization; as such it contrasts with much of the management literature on “planned change.” It also led to the development of several “packaged products” (e.g. a story script, video, collaboration tools) which propelled GM manufacturing culture closer to its ideal – a culture of collaboration. Using employee stories as a means to understand and drive culture change is a largely underdeveloped area of scholarship.
Originality/value
This paper provides value by bridging the gap between theory and praxis. It includes the documentation and cultural analysis of the story, but illustrates how the story evolved into specific organizational‐culture‐change applications. This “soup‐to‐nuts” approach can serve as a model for organizational researchers and change agents interested in spearheading or supporting organizational‐culture change.
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