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Business development, sustainable business practices, corporate social responsibility.

Executive education, postgraduate, undergraduate.

City Developments Limited (CDL) is one of Singapore's leading international property and hotel conglomerates, involved in real estate development and investment, hotel ownership and management, facilities management and the provision of hospitality solutions. The group has developed over 22,000 luxurious and quality homes in Singapore, catering to a wide range of market segments. CDL is widely recognised as a champion of sustainable practices in Singapore. It was the first company honoured with the President's Social Service Award and President's Award for the Environment in 2007. It was also the only developer to be accorded the Built Environment Leadership Platinum Award in 2009 and Green Mark Platinum Champion Award in 2011 by the Building and Construction Authority, the governing authority for Singapore's built environment. CDL was the first Singaporean company to be listed on all three of the world's top sustainability benchmarks – FTSE4Good Index Series since 2002, Global 100 Most Sustainable Corporations in the World since 2010 and the Dow Jones Sustainability Indexes since 2011. This case discusses the many factors that have enabled CDL to successfully manage its journey in sustainable business development. It also creates an opportunity for students to discuss other steps or measures the company could take to further increase stakeholders' awareness and adoption of their sustainability vision.

This case discusses the concepts of sustainability and the reasons why companies believe in following sustainable practices. Through this case, students would get an opportunity to discuss the sustainable practices adopted by one of the well-known Singapore companies, CDL. They would understand the costs and benefits of being a champion of CSR, the benefits to the stakeholders of CDL, and the ways CSR provides a competitive advantage.

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The purpose of this paper is to identify the characteristics of environmental awards and analyze their relevance to the environmental commitment of organizations.

Extensive desk research, using secondary data and multiple documental sources on the environmental awards offered in Brazil.

Concerning their characteristics, awards are voluntary, do not have a standard set of guiding principles or regulations, can be offered by any desiring entity (accredited or not) and usually have qualitative evaluation methods. Regarding the contributions to social responsibility, organizations have been using awards to increase the visibility of their environmental efforts, reinforce their environmental image and disseminate environmental values and behaviors, especially within specific groups or communities. Consequently, it is argued why awards’ promotion or winning can be considered additional evidence of environmental commitment but should not be taken as a definite measure of environmental performance.

This paper provides a new perspective about awards, understanding them as types of recognition, and therefore, comparable to certification and labeling. Another contribution is gathering of awards’ characteristics, which can help analyze awards across several other fields, such as social responsibility, quality, innovation and public services.

Reports on the use of benchmarking at ICL plc, and how it has been incorporated into the company′s routine processes. States that the key element in the implementation of change is measurement; ICL have chosen cycle time, inventory turns, customer lead times and delivery performance, delivered quality and product cost reduction as some of their principal measures of success. Examines the “Invest in People” package, which includes Training, objective setting and review, appraisal and pay for performance. Assesses the various groups and teams that make up the TQM programme, and the policy of continuous performance measurement.

Croxton + Garry Ltd., have been awarded the BS 5750, Part 2, Certificate for their chalk whiting production facility at Steeple Morden, near Royston, in (South) Cambridgeshire, which produces the Britomya range of chalk whitings.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.