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Horror stories about hospital food are common enough so it is especially good to be able to offer our congratulations to Keith Leadbetter who was recently commended for his excellent work in hospital catering

The purpose of this paper is to provide an interview with Mark Byford.

This study discusses findings from a global survey of 500 executives about how well their needs are met by organizations.

This study outlines the importance of providing support for both external and internal hires so that they may integrate into their new roles as quickly as possible.

This study provides insight for human resource and learning and development professionals on how to ensure that new hires receive the support they need to adapt quickly to a new role or working environment.

Despite the practice of dual leadership in many organizations, there is relatively little research on the topic. Dual leadership means two leaders share the leadership task and are held jointly accountable for the results of the unit. To better understand how dual leadership works, this study aims to analyse three different dual leadership pairs at a Danish hospital. Furthermore, this study develops a tool to characterize dual leadership teams from each other.

This is a qualitative study using semi-structured interviews. Six leaders were interviewed to clarify how dual leadership works in a hospital context. All interviews were transcribed and coded. During coding, focus was on the nine principles found in the literature and another principle was found by looking at the themes that were generic for all six interviews.

Results indicate that power balance, personal relations and decision processes are important factors for creating efficient dual leaderships. The study develops a categorizing tool to use for further research or for organizations, to describe and analyse dual leaderships.

The study describes dual leadership in the hospital context and develops a categorizing tool for being able to distinguish dual leadership teams from each other. It is important to reveal if there are any indicators that can be used for optimising dual leadership teams in the health-care sector and in other organisations.

During the production process of steel strip, some defects may appear on the surface, that is, traditional manual inspection could not meet the requirements of low-cost and high-efficiency production. The purpose of this paper is to propose a method of feature selection based on filter methods combined with hidden Bayesian classifier for improving the efficiency of defect recognition and reduce the complexity of calculation. The method can select the optimal hybrid model for realizing the accurate classification of steel strip surface defects.

A large image feature set was initially obtained based on the discrete wavelet transform feature extraction method. Three feature selection methods (including correlation-based feature selection, consistency subset evaluator [CSE] and information gain) were then used to optimize the feature space. Parameters for the feature selection methods were based on the classification accuracy results of hidden Naive Bayes (HNB) algorithm. The selected feature subset was then applied to the traditional NB classifier and leading extended NB classifiers.

The experimental results demonstrated that the HNB model combined with feature selection approaches has better classification performance than other models of defect recognition. Among the results of this study, the proposed hybrid model of CSE + HNB is the most robust and effective and of highest classification accuracy in identifying the optimal subset of the surface defect database.

The main contribution of this paper is the development of a hybrid model combining feature selection and multi-class classification algorithms for steel strip surface inspection. The proposed hybrid model is primarily robust and effective for steel strip surface inspection.

In this session, chaired by Prof. Egon Smeral, four papers have been presented, all concentrating on new instruments for improving marketing in tourism.

The purpose of this paper is to understand how the hospital staff (nurses and physicians) at two hospital wards have coped with everyday work having leaders in conflict or longer periods without one or the other leader and whether the way the staff handled the challenges was resilient.

Through semi-structured interviews with the staff at the two wards, the authors analysed how the staff were working, if they had cooperation and interdisciplinary cooperation, how they would handle uncertainties and how they coped with the absence of their leaders.

The staff at both wards were handling the everyday work in a resilient way. The authors argue that to increase the resilience in an organisation, leaders should acknowledge the need to establish strong emotional ties among staff and at the same time ensure role structures that make sense in the everyday work.

This study reports on original work and shows what decision makers could do to increase resilience in an organisation. This paper shows that the organisational context is important for the staff to act resiliently. As leaders come and go, it can be important for the stability of the organisation to promote the staff in acting resiliently independent of the leader situation.

Examines a definition of hotels and the number of hotels in the countries of the UK. Indicates by country the proportions of hotel stock represented by the major grading schemes and guides. Analyses the schemes by number and quality of grade where appropriate, and each category by its share of the country′s hotel stock. Explains the difficulties of comparison between grades of different schemes, concluding that a percentage share of grades should be employed. Indicates with equivalence tables percentage shares of quality grades for the major comparable schemes. Concludes that although the numerical comparisons can be criticized because of minor differences in the schemes, a foundation is provided for more meaningful comparisons than has previously existed.

The purpose of the study is to determine whether one leader set-up is better than the others according to interdisciplinary cooperation and leader legitimacy.

The study is a qualitative study based on semi-structured interviews at three Danish hospitals.

The study found that the leadership set-up did not have any clear influence on interdisciplinary cooperation, as all wards had a high degree of interdisciplinary cooperation independent of which leadership set-up they had. Instead, the authors found a relation between leadership set-up and leader legitimacy. In cases where staff only referred to a leader from their own profession, that leader had legitimacy within the staff group. When there were two leaders from different professions, they only had legitimacy within the staff group from their own profession. Furthermore, clinical specialty also could influence legitimacy.

The study shows that leadership set-up is not the predominant factor that creates interdisciplinary cooperation; but rather, leader legitimacy also should be considered. Additionally, the study shows that leader legitimacy can be difficult to establish and that it cannot be taken for granted. This is something chief executive officers should bear in mind when they plan and implement new leadership structures. Therefore, it would also be useful to look more closely at how to achieve legitimacy in cases where the leader is from a different profession to the staff.

Surveyor variability has been previously identified as a barrier to the consistency and usability of house condition survey data. This paper explores the use of social judgement theory (SJT) as a potential method to account for, and reduce the impact of, surveyor variability. The study followed the principles of SJT first proposed by Egon Brunswik. The results of the study indicate that the SJT method does have the potential to aid understanding of the survey judgement policy of individual surveyors in terms of the importance they give to building elements and the underlying focus, or theme, of a survey. Knowledge of this policy could be utilised in house condition surveys by recalibration of survey results to take account of a surveyor’s policy. In addition, training requirements for individual surveyors could be identified.