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1 – 10 of over 82000
Article
Publication date: 1 May 1980

David Ray, John Gattorna and Mike Allen

Preface The functions of business divide into several areas and the general focus of this book is on one of the most important although least understood of theseā€…

1044

Abstract

Preface The functions of business divide into several areas and the general focus of this book is on one of the most important although least understood of theseā€”DISTRIBUTION. The particular focus is on reviewing current practice in distribution costing and on attempting to push the frontiers back a little by suggesting some new approaches to overcome previously defined shortcomings.

Details

International Journal of Physical Distribution & Materials Management, vol. 10 no. 5/6
Type: Research Article
ISSN: 0269-8218

Book part
Publication date: 1 November 2007

Irina Farquhar and Alan Sorkin

This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized…

Abstract

This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized innovative information technology open architecture design and integrating Radio Frequency Identification Device data technologies and real-time optimization and control mechanisms as the critical technology components of the solution. The innovative information technology, which pursues the focused logistics, will be deployed in 36 months at the estimated cost of $568 million in constant dollars. We estimate that the Systems, Applications, Products (SAP)-based enterprise integration solution that the Army currently pursues will cost another $1.5 billion through the year 2014; however, it is unlikely to deliver the intended technical capabilities.

Details

The Value of Innovation: Impact on Health, Life Quality, Safety, and Regulatory Research
Type: Book
ISBN: 978-1-84950-551-2

Article
Publication date: 16 March 2012

S.I. Lao, K.L. Choy, G.T.S. Ho and Richard C.M. Yam

The purpose of this paper is to propose a realā€time food receiving operations management system (RFRS), focusing on demonstrating the use of a caseā€based reasoning (CBR…

1063

Abstract

Purpose

The purpose of this paper is to propose a realā€time food receiving operations management system (RFRS), focusing on demonstrating the use of a caseā€based reasoning (CBR) and radio frequency identification (RFID) technology in managing the complex food receiving activities in distribution centers, to deal with the global concerns in food safety management.

Design/methodology/approach

The proposed system includes a CBR engine for generating customized operating procedures by retrieving and analyzing relevant knowledge stored in the database and case library. In addition, RFID technology is adopted to gather realā€time inventory information for visualizing inventories, work stations, and equipment status.

Findings

The significance and contribution of RFRS in the context of managing unstructured operations in distribution centers for the food receiving process are demonstrated by adopting the system in one of the Hong Kongā€based logistics companies. The achieved improvement of order fulfillment helps achieve a systematic management in operations process flow. Moreover, the time saving in resource assignment helps improve the operations efficiency of the receiving zone. Hence, the decrease in the faults of quality checking helps improve the service and quality level. All of the above demonstrate the feasibility of the RFIDā€based decision support system.

Originality/value

A superior method for the management of quality control and service of the receiving process is essential for the success of food distribution centers. However, the complexity of these management processes increases with the rise of customization of service in the supply chain. Hence, such increase in the operation complexity leads to the increase in operation time and, consequently, a decrease in the service quality. The realā€time food receiving operations management system proposed in this paper integrated RFID and caseā€based reasoning technology in dealing with food warehouse receiving operation assignment. This is a brand new application combining the two technologies in the field of food reception in warehouses. With the support of the system, the efficiency and the customer satisfaction are improved.

Article
Publication date: 1 February 1993

John Fraedrich and John Cherry

Reviews current software and hardware as it relates to distributionsystems. Presents an organizing framework in order to identify theimpact of technological innovations on…

123

Abstract

Reviews current software and hardware as it relates to distribution systems. Presents an organizing framework in order to identify the impact of technological innovations on firms operating in lesserā€developed countries as they consider adoption of such innovations. Discusses the choice between new technologies and the continued use of unskilled labour. Suggestions are made for LDCs concerning the continued balance of competitive advantage.

Details

International Journal of Physical Distribution & Logistics Management, vol. 23 no. 2
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 1 July 1989

John Fernie

Distribution has been a major element of retailersā€² marketingstrategy in recent years as companies strive to control costs but at thesame time seek competitive advantage…

Abstract

Distribution has been a major element of retailersā€² marketing strategy in recent years as companies strive to control costs but at the same time seek competitive advantage through improving service to stores and gaining greater control of stock in the supply chain. In an interview survey of distribution directors from major multiple groups, all companies were reviewing their distribution strategy and many had made major changes to their distribution system. Centralisation of stock in strategically located RDCs and the use of third party contractors were main features of retail companiesā€² strategy. Contractors were much more aggressive in marketing their services to retailers than hitherto. This is partly related to the competitive and turbulent nature of the industry. In a survey of marketing directors/managers of distribution companies, it was clear that firms were trying to raise their profile in the market as they ā€œwent publicā€ and/or because they were moving into new industry sectors away from their ā€œcoreā€ specialist areas.

Details

International Journal of Physical Distribution & Materials Management, vol. 19 no. 7
Type: Research Article
ISSN: 0269-8218

Keywords

Article
Publication date: 11 June 2018

Eugene Wong, Allen H. Tai, Yan Wei and Iris Yip

The effectiveness of product replenishment and responsiveness of customer service delivery impact largely on satisfaction and retention of customers in retail chain…

Abstract

Purpose

The effectiveness of product replenishment and responsiveness of customer service delivery impact largely on satisfaction and retention of customers in retail chain logistics distribution. The fast moving goods in the complex delivery network and limited vehicle resource often lead to long customer waiting time in stock replenishment. With lack of literature systematically reviewing factors affecting retail distribution in inter-store stock transfer services and improving the operations, the purpose of this paper is to analyse and enhance this service for the retail to reduce customer dissatisfaction by developing an integrated quality service improvement methodology and an optimisation tool to improve the product delivery services.

Design/methodology/approach

This paper reviews inter-store stock transfer operations and the process capability of an international retail chain, and proposes improvements by integrating Six Sigma, factor analysis, and optimisation modelling. User experience and expectations are evaluated through an empirical survey. A novel principle component factored inter-store stock transfer model is developed to improve replenishment operations. A total of 11 factors affecting inter-store stock transfer delivery time are analysed. An extended model with principal component factors incorporated is developed for the simulation.

Findings

The Cpk value of 0.51 shows significant difference between the experienced and expected waiting time. With the inter-store stock transfer optimisation model developed, the model assists traffic personnel on the vehicle route planning with multiple pick-up and drop-off locations. The system also ensures the best routing with a minimal travelling time planned, facilitating a reduction of the inter-store stock transfer time, thus improving the customer waiting time. Four significant factors affecting the delivery time are also identified from exploratory and confirmatory factor analysis. The results are analysed with an extended principal component factored inter-store stock transfer model.

Practical implications

The developed inter-store stock transfer models minimise stock transfer time, increase customer satisfaction, and reduce loss of sales. An integrated service quality improvement methodology has been developed and applied in reviewing significant factors affecting inter-store stock transfer operations.

Originality/value

This paper presents an analysis on inter-store stock transfer operations of an international retail and proposes enhancements on the operations by integrating Six Sigma, factor analysis, and optimisation modelling. A novel principal component factored inter-store stock transfer model is developed to improve the stock replenishment operations.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 30 no. 3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 29 June 2018

Ismail Abushaikha

The purpose of this paper is to explore why and how firms with logistics-intensive operations such as fast-moving consumer good (FMCG) distributors benefit from residing…

1418

Abstract

Purpose

The purpose of this paper is to explore why and how firms with logistics-intensive operations such as fast-moving consumer good (FMCG) distributors benefit from residing in logistics clusters. In particular, this study seeks to fill a gap in the understanding of how logistics clustering may influence FMCG firmsā€™ distribution capabilities.

Design/methodology/approach

Three case studies of FMCG distributors geographically agglomerated within Q Logistics Cluster in Jordan serve to elaborate the existing theory of clustering. Data were collected from 24 interviews as well as observational evidence of the FMCG distributorsā€™ outbound logistics operations. The unit of analysis was the interaction between FMCG distributors and other agents in the logistics cluster.

Findings

FMCG distributors tend to gravitate to clusters where logistics service providers and other FMCG firms co-locate. FMCG distributors interact intensively and benefit greatly from building ties with non-competitor distributors in a cluster. Informal personal relations, collaborative activities and knowledge sharing, learning opportunities and resource availability were found to act as mechanisms for generating distribution capabilities within a logistics cluster.

Practical implications

This study provides practical implications for FMCG logistics and distribution managers who make distribution centre (DC) location decisions. The study provides such managers and their firms with a deeper understanding of the importance of co-locating DCs in logistics clusters, and may help them in designing their supply networks.

Originality/value

This is the first scholarly work to uncover the various ways in which FMCG distributors benefit from logistics clustering and explain why they may differ in performance, building on observations of their capabilities. The study provides insight from an emerging market and encourages future researchers to conduct further studies on logistics clustering in order to bring relevant theory forward.

Details

International Journal of Retail & Distribution Management, vol. 46 no. 6
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 1 April 1987

James Cooper

The last decade has been a period of considerable change for physical distribution in the UK. Major restructuring has been overdue, often because companies have in the…

Abstract

The last decade has been a period of considerable change for physical distribution in the UK. Major restructuring has been overdue, often because companies have in the past failed to appreciate the importance of distribution in the marketing process, but now there is a new awareness of the crucial role that distribution can play in the success of companies. As a consequence, innovation in distribution is taking place at an accelerating rate.

Details

International Journal of Physical Distribution & Materials Management, vol. 17 no. 4
Type: Research Article
ISSN: 0269-8218

Article
Publication date: 1 April 1990

Teodor Gabriel Crainic and Pierre J. Dejax

Interactiveā€graphic systems and operations research methodologies are increasingly being combined to produce efficient, versatile and powerful tools that enhance the…

1819

Abstract

Interactiveā€graphic systems and operations research methodologies are increasingly being combined to produce efficient, versatile and powerful tools that enhance the decisionā€making process. The possible contribution of such tools to the planning of distribution systems for industrial firms and freight carrier service networks and operations is examined and compared.

Details

Logistics Information Management, vol. 3 no. 4
Type: Research Article
ISSN: 0957-6053

Keywords

1 – 10 of over 82000