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The purpose of this paper is to rationalise the continued conceptual utility of social exclusion, and in so doing addresses the prevailing question of what to do with it. This is relevant from social exclusion’s declining relevance in contemporary UK social policy and academia, where its consideration as a concept to explain disadvantage is being usurped by other concepts, both old and new.

The paper analyses criticisms of limitations of social exclusion which have typically centred on the operationalisation of the concept, but the author will argue that there are distinctive operationalisation and conceptual strengths within social exclusion which make it value-added as a concept to explain disadvantage. Specifically, there will be an analysis of both New Labour’s and the present Coalition government’s conceptualisation of the term in policy in relation to work.

The analysis highlights the significant difference that a focus on processes rather than outcomes of social exclusion can make to our understanding of inequality and social injustice, and locates this difference within an argument that social exclusion’s true applied capabilities for social justice requires a shift to a conceptualisation built on the processes that cause it in the first place.

The paper acts as a rejoinder to prevailing theoretical and political thinking of the limited and diminishing value of social exclusion for tackling disadvantage. In particular, the paper shows how social exclusion can be conceptualised to provide a critical approach to tackling inequality and social injustice, and in doing so foregrounds the truly applied capabilities of social exclusion for transforming social justice.

This chapter argues that Maleficent's physical difference and social exclusion can be analysed as disabling rather than villainous trajectories in Maleficent (2014) and Maleficent: Mistress of Evil (2019). I explore how Maleficent is (re)represented in the twenty-first century as a more sympathetic figure who contends with disability and social prejudice in her attempt to form meaningful connections with others. I analyse Maleficent's ‘villainous’ traits using Feminist Disability Studies (Garland-Thomson, 1997, 2017; Wendell, 1989) to argue that her physical and cultural differences invite hostility from the human kingdom, especially in relation to her maternal connection with Aurora. While critics have examined themes of disability and motherhood in Maleficent (Donnelly, 2016; Wehler, 2019), I argue that these narratives are continued and subverted further in the sequel Maleficent: Mistress of Evil (2019). In re-visioning Maleficent in this way, it becomes possible to challenge narratives of female villainy by paying attention to physical disability, social exclusion and maternal love.

The purpose of this study is to develop a theory that explains how organizations can create a more inclusive atmosphere on the individual, organizational and societal levels. The consequences of an inclusive environment were subsequently developed and explored.

Constructivist grounded theory methods were used to collect and analyze data from interviews with 20 hotel executives and their company websites.

The findings of this study produced a theoretical framework for inclusion in hotel leadership, leadership inclusion theory (LIT). The LIT states organizations must address individual differences, organizational policies and culture and societal norms to develop an inclusive environment. Equity follows inclusion as the value for individual differences makes equitable treatment easier. Finally, diversity increases through increased inclusion and equity.

The LIT describes steps for managers to take to develop an inclusive environment, establish equitable practices and increase diversity within an organization.

The LIT highlights several unintended exclusion practices and generational attitudes that are common among organizations. By making conscious efforts, managers can take deliberate actions to establish a perceived environment of equality.

The LIT is a seminal theory-building effort grounded in hospitality. It explains the when and why of several phenomena related to inequality in the hotel industry and how to overcome such imbalances.

Central to the notion of citizenship is equality, social inclusion and social justice, yet heterosexual constructions of citizenship continue to privilege. The purpose of this paper is to investigate the relationship between citizenship, social policy and sexual identity, comparing experiences found in the UK and the USA.

The paper examines the concepts of nation, identity and belonging, taking account of normative discourses and structures such as the family, to illustrate how social policy creates second‐class status for lesbians, gay men, bisexuals and transgendered people (LGBT).

The paper finds that within the relationship between the state and LGBT citizens, there is institutional hostility towards LGBT people, and explores the ways in which policy makers characterise difference as abnormal, inferior, of less worth and importantly, problematic.

The paper is of value in discussing Queer theory and in seeking to challenge and transform the social exclusion of LGBT citizens, by contributing to the rise in new forms of citizenship. The paper takes account of evolving models of citizenship that seek to redress current inadequate mainstream structures.

The article aims to discuss findings from a knowledge exchange review of financial inclusion in Britain and compare these to key features of financial exclusion evident from European analyses.

This paper is based on an innovative knowledge exchange project. Rapid research reviews analysed evidence on financial exclusion in Britain in relation to access to banking services; to credit; to household insurance; personal savings and assets; money advice provision; and financial capability. The findings from these reviews were discussed by stakeholders representing the private, government, community and civil society sectors in a series of evidence review forums. The results of these discussions were summarised and reconsidered at a national knowledge exchange conference. Throughout the project, stakeholders exchange opinions about the state of financial exclusion knowledge through an online discussion forum.

The research identified agreement among British stakeholders over several aspects of financial exclusion, in particular continuing problems of access to mainstream banking services for low income customers and a lack of appropriate and affordable credit provision. Areas of controversy included whether banks denied services to lower income customers or were withdrawing from deprived communities, and the necessity for further regulation of mainstream financial services.

Comparing these findings to research from other European countries raises questions about how financial inclusion should be defined, and whether existing indicators capture this adequately across contrasting social, institutional and regulatory contexts. The research raises challenges for policy transfer between countries.

Suggests that research specifically at the homeless lesbian, gay or bisexual person is sparse. Presents some of the stories found from interviewing 19 cases within their category. Shows that whilst the samples share characteristics with other homeless groups that can also be characterised in four distinct ways based on their sexuality. Looks at each group in turn. Highlights that whilst sexuality is often portrayed as one more disadvantage to deal with, it can become a way to inclusion. Cites some examples.

This chapter uncovers the destabilizing and transformative dimensions of a legal process commonly described as assimilation. Lawyers working on behalf of a marginalized group often argue that the group merits inclusion in dominant institutions, and they do so by casting the group as like the majority. Scholars have criticized claims of this kind for affirming the status quo and muting significant differences of the excluded group. Yet, this chapter shows how these claims may also disrupt the status quo, transform dominant institutions, and convert distinctive features of the excluded group into more widely shared legal norms. This dynamic is observed in the context of lesbian, gay, bisexual, and transgender (LGBT) rights, and specifically through attention to three phases of LGBT advocacy: (1) claims to parental recognition of unmarried same-sex parents, (2) claims to marriage, and (3) claims regarding the consequences of marriage for same-sex parents. The analysis shows how claims that appeared assimilationist – demanding inclusion in marriage and parenthood by arguing that same-sex couples are similarly situated to their different-sex counterparts – subtly challenged and reshaped legal norms governing parenthood, including marital parenthood. While this chapter focuses on LGBT claims, it uncovers a dynamic that may exist in other settings.

This paper aims to identify the successful strategies, through literature review, to be used in Kosovo to help integrate the Roma community and to reduce the community’s overall social exclusion. This paper further examines the gaps between strategies and implementation results in reducing the social exclusion of the Roma through experiences of other European countries with similar political and socio-economic history as Kosovo.

This paper uses a literature review and further examines the experiences of other European countries, with similar political and socio-economic history as Kosovo and their strategies in eliminating the social exclusion for Roma communities. A holistic socio-ecological approach is used as a recommended model to be used for the development of a strategy to reduce social exclusion among Roma Communities in Kosovo.

The social and economic implications are extremely negative for countries with large Roma minorities, such as Western Balkan countries and the European Union (EU) as a whole. Roma inclusion policies both in the EU and Western Balkans contain considerable flaws and tend to ignore the variables of discrimination and antigypsyism. There is an obvious need to act more urgently to prevent the exclusion of Roma and to create strategies for better inclusion. Overall, gaps seem to remain between the strategies and implementation results.

This paper aims to add to the existing literature about the ongoing efforts of the international development assistance community and communities in the developing world. This paper also aims to show the gaps in ongoing efforts and provide generic recommendations that may be applicable in many diverse situations with the aim of leading communities toward a self-sufficient sustainable future.

The Kosovo anti-discrimination law protects all individuals from discrimination; however, in practice, studies show that the Roma exclusion is very high in Kosovo. This paper stands among the first to analyze comparative literature and policy reviews.

The coming of Big Data is offered as a salve that will reduce global inequalities and grow national economies. The chapter pursues how notions of progress have traveled into schooling through technology and generate differences and exclusions in the past and present. The chapter explores how transnational school reforms during the colonial era were directed to adapting education to “the African,” which connected expertise in the U.S., UK, and Africa through a shared set of standards, principles, and values about what constituted civilization and development. In school reforms today, the “African” has disappeared today in favor of the “all”; however, residues of educational values and judgments that made up the African as a peculiar and pathological target of colonial schooling still haunt the present. The chapter argues that today’s transnational school reforms continue to presume target communities are passive, pathological objects whose transformation depends upon their learning to act rationally. Whereas in the past this was envisioned as individuals’ and communities’ assimilation through surveys and questionnaires, today rationality is managed through integration in systems and optimizing users’ choices through data mining and algorithms. The narrative of data as grounding rational thought and action is a seductive one that offers optimism to schooling; however, faith in the coming of technology impairs historical reflection and ethical reflexivity toward schooling’s values and judgments, and the differences and exclusions they generate.

Contemporary governmentality combines biopolitical and necropolitical logics to establish social, political and physical borders that classify and stratify populations using symbolic and material marks as, for example, nationality, gender, ethnicity, race, sexuality, social class and/or disability. The social sciences have been prolific in the analysis of alterities and, in turn, implicated in the epistemologies and knowledge practices that underpin and sustain the multiplication of frontiers that define essential differences between populations. The purpose of this paper is to develop a strategy that analyze and subvert the logic of bordering inherent in the bio/necropolitical gaze. In different ways, this paper examines operations of delimitation and differentiation that contribute to monolithic definitions of subject and subjectivity.

The authors question border construction processes in terms of their static, homogenizing and exclusionary effects.

Instead of hierarchical stratification of populations, the papers in this special issue explore the possibilities of relationship and the conditions of such relationships. Who do we relate to? On which terms and conditions? With what purpose? In which ethical and political manner?

A critical understanding of the asymmetry in research practices makes visible how the researcher is legitimized to produce a representation of those researched, an interpretation of their words and actions without feedback or contribution to the specific context where the research has been carried out. Deconstructive and relational perspectives are put forward as critical strands that can set the basis of different approaches to research and social practice.