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The Benchmark Resilience tool (BRT-53) is an organisational-level resilience quantification methodology that assesses behavioural traits and perceptions linked to the organisation's ability to plan for, respond to and recover from emergencies and crises. The purpose of this paper is to show the development and validation of a short version of the BRT-53.

Items were drawn from the BRT-53 to create two short-form versions of the tool using two different methods for comparative purposes. The first method involves the selection of items based on the 13 theoretical constructs used in the development of the original tool. This shortened index is called the BRT-13A. The second method derived 13 items from the theoretical constructs using statistical correlations of the items within each construct. This shortened index is called the BRT-13B. The scores from each short-form index were computed into overall resilience scores that were then compared with the overall resilience scores generated from the BRT-53.

The results of these comparisons found that both the BRT-13A and BRT-13B produced valid and reliably similar results to the BRT-53. The BRT-13B proved to be slightly more valid and reliable than the BRT-13A and is recommended over the BRT-53.

The BRT-13B short-form version allows for the quantification of organisational resilience while significantly decreasing the likelihood of survey fatigue and low response rates with very little sacrifice to survey validity or reliability.

This study seeks to investigate the relationship among attractiveness of female athlete endorsers, product/service match‐up, and consumers' purchase intention within the context of China.

A 3×2×2 between‐subject experimental design enabled a 12‐scenario study depicting a purchase experience manipulated by endorser attractiveness levels (high/middle/low), endorser‐product match‐up (high/low), and two different product types (to prevent single‐product bias). Differences between female and male samples are also compared.

In terms of the generation of purchase intent, there is no difference between a middle attractive female athlete endorser and a low‐attractive one when both are in a low match‐up condition. While the use of middle attractive female athlete endorsers works only in a high match‐up condition with female consumers, it is certain that high attractiveness always works better than low attractiveness. In total, the results suggest that female athlete endorsers' attractiveness affects Chinese consumers' purchase intention more than match‐up.

The results not only compare the relationships between attractiveness and match‐up, but also push traditional endorser theories one step farther by examining the concept of middle level attractiveness and by probing the effect of a middle‐attractive female endorser. The cultural influence of Chinese traditional philosophy, The Doctrine of the Mean, on Chinese consumers is discussed and considered. The influence of middle attractiveness endorsers on study subjects of different genders is also discussed.

Wood Green “Shopping City” is hardly the most attractive development Europe has ever seen — the heavy, red‐brick, municipal feel of the place doesn't merit the warm and exciting catch‐phrases which the publicists have dreamed up for it. However, as an integrated urban development it figured prominently in the International Council of Shopping Centres' 5th Annual European Conference, where it was used as a case study for a panel session. As far as general information goes, there are still 14 units on the market, and standard shops are letting for between £20,000‐£30,000 in Phase II. The centre is mainly for comparison shopping, although there is a bid to increase food representation in certain areas, and there are restaurant facilities within the development itself. Wood Green was designed to be a major focus for shopping in North London and to cater for a projected catchment area of some 3–4 million people. The last attendance figures available for the “Shopping City” (which were taken in late April when a number of shops now open were not trading) show Saturday to be the peak day, when a total of 50,000 people used the centre. Phase I was started in 1973, and sits on the east side of Wood Green high road. Phase II, on the west side, began construction in 1976, and the major stores of D H Evans and C&A are trading now. Phases I and II are linked by a bridge across the high street at first floor level. Called the Gallery, units on this bridge will be leased to specialist up‐market shops, and this area is singled out for high pedestrian flow. What distinguishes Wood Green is the major housing development on the upper levels of Shopping City. This is due for completion in 1981 and will provide 201 flats for over 500 people. The dwellings are for one, two or five persons, and overlook a central landscaped court, inside which is a children's creche. In February 1979 a Market Hall was opened which gives 54,000 sq ft to 72 traders, many of whom have installed themselves there now that their old sites have been replaced by Shopping City. Another feature which has been made much of by the developers is Citysquare, “a place where shoppers and advertisers will meet.” A metal frame has been suspended from the ceiling of Citysquare and it is planned to take in “advertising, news and entertainment facilities with dramatic sound and vision.” Below this structure, it is hoped that national and local advertisers will put on show their products and services. It must also be noted that there is provision for 1,500 car parking spaces, and 25,000 sq ft of offices. It is also felt that because the car park is located directly over the shopping centre, it encourages pedestrian flow through the first floor level of the development. The other way in which customer circulation is encouraged is via the Gallery across the high road and because there are main traders at each end, on both floors. The development is a joint enterprise between the Haringey Council and Electricity Supply Nominees Ltd, builders are John Laing Ltd, architects are Sheppard Robson, and Development Consultants, Letting and managing agents are Richard Ellis, London. The following report outlines major areas of interest discussed at the conference. The panel speakers were: Richard Young of Sheppard Robson, London, who were the architects for Wood Green; Nigel Woolner of Chapman Taylor Associates, who have Eldon Square in their portfolio and who are involved in the West One development in Oxford Street; Rex Mercer of Drivers Jonas, which acted on behalf of the London Borough of Haringey for the Wood Green development; and Derek Nunn of Bungey, Nunn & Stock, marketing advisers, who also contributed to Wood Green. Roger Lucas of Richard Ellis chaired the panel.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

An interview‐based survey of evidence‐based practice (EBP) and the research, continuing professional development (CPD) and audit activity that support it was conducted in the North East of England amongst a representative sample of NHS clinical psychologists and counsellors (n = 30). It profiled their participation in EBP activities over the past year and their intentions for the next year. The findings suggest that the sample had used guidelines and protocols on 56 per cent of occasions, had on average drawn on research, CPD and audit approximately half of the time, but had been only minimally influenced by research, CPD or audit. It is concluded that EBP has occurred in all defined areas and that the conditions for an increased degree of EBP are promising.

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

Family systems theory has often been applied to the organizational environment. This article presents an overview of family systems approaches to management, with particular focus on libraries and information technology. Some of the family systems concepts that can be applied to the library environment include differentiation, mystification, emotional triangles, and pseudomutuality. Some of the positive aspects of a family system that are relevant to the organizational context include stages of development, family rituals, and family stories. Through examples and vignettes, the author demonstrates the application of family systems theory to the field of library management.

Outlines an institutional framework for identifying and rewarding excellence in teaching, drawing on an initiative developed at the University of Lincolnshire and Humberside. Describes the strategies adopted by the excellence in teaching working group, the outcomes of the project, and identifies how these have been implemented in the university’s promotions policy. Case study offers a framework for practitioners involved in raising the quality and profile of teaching in higher education through a recognition of the achievement of excellence.