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A history of electronic mail services is provided, with characteristics and potential described. Factors to consider in selecting an electronic mail system are listed. Means of communicating with different types of systems are discussed, emphasizing software for personal equipment and use of an interconnection service agency. The features of International Electronic Mail Services, Inc., are described.

In recent years, the robotic process automation (RPA) technology, a software-based method to automate routine tasks in business processes, has gained significant interest and adoption. However, many implementation projects fail and current literature lacks a synthesis and comprehensive overview of factors that challenge the implementation of RPA, have an impact on success or failure of projects, or, play an enabling role in an RPA project. Hence, the purpose of this research is to identify key factors that should be considered by organizations when conducting an RPA project.

The paper adopts a qualitative methodology based on data collected in a systematic literature review (SLR) and interviews with 10 RPA experts. Using inductive coding, an integrated framework of key factors is developed.

The results suggest that the key factors for a successful RPA introduction can be divided into human, organizational and technical factors. Important aspects include for example project management techniques, capabilities and skills of employees, as well as data security considerations.

The paper contributes to knowledge by synthesizing previously dispersed knowledge into an integrated framework, as well as by complementing previous results with new qualitative, empirical data. Additionally, the RPA-specific factors are put into the perspective of persistent problems in information systems development.

The Bureau of Economics in the Federal Trade Commission has a three-part role in the Agency and the strength of its functions changed over time depending on the preferences and ideology of the FTC’s leaders, developments in the field of economics, and the tenor of the times. The over-riding current role is to provide well considered, unbiased economic advice regarding antitrust and consumer protection law enforcement cases to the legal staff and the Commission. The second role, which long ago was primary, is to provide reports on investigations of various industries to the public and public officials. This role was more recently called research or “policy R&D”. A third role is to advocate for competition and markets both domestically and internationally. As a practical matter, the provision of economic advice to the FTC and to the legal staff has required that the economists wear “two hats,” helping the legal staff investigate cases and provide evidence to support law enforcement cases while also providing advice to the legal bureaus and to the Commission on which cases to pursue (thus providing “a second set of eyes” to evaluate cases). There is sometimes a tension in those functions because building a case is not the same as evaluating a case. Economists and the Bureau of Economics have provided such services to the FTC for over 100 years proving that a sub-organization can survive while playing roles that sometimes conflict. Such a life is not, however, always easy or fun.

The purpose of this research is to investigate four factors (fan identity salience, satisfaction, attachment, and enduring involvement) to assess their ability to differentiate among three types of fans (frequent, moderately frequent, and infrequent attendees). A convenience sample of college fans of a university woman's basketball team is used. The results suggest both identity salience and enduring involvement may be useful as segmentation variables for sports marketers

The purpose of this paper is to explore the issue of social responsibility of crowdfunding industry, an industry that is expanding rapidly as an alternative source of finance and new business model, while failing to sufficiently advance and adhere to good social responsibility practices. The paper develops a stakeholder-based rating system of corporate social responsibility (CSR) among crowdfunding platforms that could assist in making this industry more trustworthy and robust.

The approach is based on exploratory research methodology, using interviews as data collection tool, to develop an initial understanding of the dimension and issues that define a construct for measuring the social responsibility of crowdfunding businesses.

The paper offers a preliminary construct for measuring the social responsibility of crowdfunding businesses, which identifies the stakeholders’ dimensions to be measured, assigned a relative weight for those stakeholders within an aggregated CSR measure and identified the social responsibility issues to be gauged.

This research adds to the understanding of the under studied subject of social responsibility of crowdfunding industry by developing a stakeholder-based rating system of CSR among crowdfunding businesses that could assist in making this industry more trustworthy and robust, thereby laying out an agenda for further research on the topic.

Self‐injurious behaviour can become an intransigent difficulty, reduce people's quality of life and lead to hospital admissions or other restrictive outcomes (such as the wearing of protective devices to prevent serious injury). Over the last 15 years there have been some important developments in the treatment of severe self‐injury, but the evidence is that these are making little impact on most people's lives. The reasons why this might be are discussed, and it is proposed that it is time for a radical new approach to interventions for self‐injurious behaviour.