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The purpose of this paper is to define the way of influence of national culture on the performance of entrepreneurship. As a possible channel of this influence, the perceptions of public policy by entrepreneurs have been analysed.

The data were collected from a survey conducted in 2014-2015, which consist of 207 surveyed entrepreneurs from Slovakia and 197 from Ukraine. The author analyses the perception of government policy in the field of entrepreneurship, institutional and personal trust and personal characteristics of respondents.

The main finding is that the coherence of formal and informal institutions in the representations of entrepreneurs affects the performance of their business. Perceptions of government actions seems to be endogenous to unobservable national culture. Entrepreneurs’ trust was found to be important in countries with different institutional environment.

Based on these findings, it would be possible to improve the stimulation of government policies for business by taking into account the most important types of policies for business performance in the definite institutional environment.

This is the first study in examining the exact mechanisms of the national culture’s influence on business development through entrepreneurs’ perceptions.

This paper aims to answer questions pertinent to whether or not services provided by smart hotels are really what customers are looking for, as well as to ascertain what are some unintended experiences guests may encounter. In essence, to the best of the authors’ knowledge, this research is the first in the field to acknowledge the paradox of smart service.

This inquiry adopts a qualitative approach with data-driven from online customer reviews and semistructured interviews. Thematic analysis was undertaken to interpret review comments.

Results point to a new phenomenon, which is coined as the smartness paradox. In particular, customers on one hand enjoy an array of smart-infused experiences that jointly offer patrons a sense of a futuristic lifestyle. On the other hand, smart devices superimpose a number of hindrances that bring guests dismay and annoyance.

This investigation brings smart service failure to the fore to highlight several key failure themes that could jeopardize the entire operation with debased customers’ satisfaction and loyalty inclination.

The smartness-paradox framework used in the present inquiry entails both approach and avoidance consequences customers enact depending on their smart experiences.

The United States government is the world's largest publisher. Its presses churn out thousands of items annually, covering every conceivable subject. Even though most of the items deal with present day concerns, the United States government is responsible for the publication of a large number of histories. Unfortunately, these works, with the possible exception of the Department of Defense's Military History Series, have received little exposure and limited use. In an effort to bring this valuable resource to light, the following bibliography presents annotated citations to nearly 150 histories published from mid‐1977 through mid‐1979.

The question of reprinting notable novels which have been allowed to fall out of print is somewhat different from the one discussed in previous articles. In that case the question was as regards keeping in print popular modern novels whose titles appeared in many Public Library catalogues, to invite attention and draw inquiries from readers as to their existence. In the present case, the question concerns the advantage or utility of reprinting novels which are of some literary value, and are frequently mentioned in histories of literature, magazine articles, &c. A very considerable number of the novels mentioned below are translations of foreign works which have not yet found their way into English Public Libraries, while many are American standard novels which have not been introduced to any extent in England. Both varieties, however, will be found in the Public Libraries of the United States. But, in addition to these American and foreign works, there are certain novels which are named and described in every extensive history of English literature; which are quoted by later writers; which possess considerable claims to remembrance; and yet, so far as I can learn, are not to be had in good modern editions either in England or in America. There are first, the novels which mark the dawn of prose fiction in English literature, and which are worth reprinting if only for the use of students. Such works as Barclay's “Argenis,” Sidney's “Arcadia,” Lyly's “Euphues,” Lodge's “Rosalind,” and all the early attempts at romance are deserving of reproduction in a decent modern dress which would place them within reach of students, libraries, and the general public. The novels of Samuel Richardson are not now obtainable in a handy form, and it is surprising that no publisher of good reprints has thought of issuing nice illustrated editions of these classics. Mrs. Aphra Behn's novels are not perhaps the very best of their kind, but they are celebrated, and should be obtainable. Other well‐known (or rather notable) novels are Johnston's “History of a Guinea,” Greaves' “Spiritual Quixote,” a very clever satire on the early Methodists which has considerable value; Brooke's “Fool of Quality,” Amory's “John Buncle,” and all the best novels of this period, which have been allowed to drop into oblivion. Brooke's “Fool of Quality,” it is true, was issued in the edition prepared by Kingsley, but a cheaper one‐volume edition is also wanted, especially as I believe the other is now out of print. Then it is very remarkable that such a powerful book as Godwin's “Caleb Williams” is not to be had in a worthy edition. Mrs. Shelley's “Frankenstein,” which is a very early and good example of the horrible in fiction, has yet to be issued in a properly illustrated and handy form. Hope's “Anastasius” does not appear in a modern form, and is not easy to obtain in a nice edition; and such Eastern tales as Fraser's “Kuzzilbash,” seem to have dropped completely out of notice. Morier's “Hajji Baba” has been reissued, so far as the Persian part is concerned, but the sequel, containing the humorous account of the embassy to England, also awaits issue. To many minds, the picture of the conflict between Eastern and Western ideas presented in “Hajji Baba in England” makes it much more interesting than the original Persian story. More recent works, like Croly's “Salathiel” and Savage's “Bachelor of the Albany,” should certainly be reprinted, and kept in print, as they deserve. The latter is a work which is frequently quoted, and yet it seems to have been forgotten. It would be possible to specify many good and deserving books which are worth reprinting, but, as they are mentioned in the accompanying list, it is needless to repeat their titles.

British government approves data network After months of preparation by HM Treasury's Central Computer and Telecommunications Agency (CCTA), the first phase of the Government Data Network (GDN) has now been accepted. Trials of GDN took place in January, and it has now been implemented for daily use in 178 Customs and Excise locations throughout Britain. GDN is operated by Racal Data Networks.

The purpose of this paper is to examine the potential pathway of influence of formal and informal institutions and economic development on the business productive behaviour at the national level.

In the paper SEM models and regression analysis are used to define the causal relationships. Using data from cultural dimensions of Hofstede, Inglehart and Tabellini, proxies for formal institutions and economic development this research empirically examines the way of influence of these factors on entrepreneurship performance in the national economy.

This paper demonstrates that, stimulating by the economic growth, formal and informal institutions could affect business productive behaviour at the macro level in both direct and indirect ways through each other. Formal and informal institutions were found to act as substitutes. The author argues that the decision to act productively is not just a result of the formal institutional framework – “bad” outcomes of business development may also be a consequence of the activity of certain informal institutions as well as caused by poor levels of national economic development.

Based on the findings of this research it is possible to improve the methods of formation of stimulation policy for driving business behaviour in a productive way by taking into account existing formal and informal institutions and the level of development of the national economy.

This paper by using SEM techniques examines the causal relationships between the quality of formal and informal institutions and productivity of entrepreneurs at the national level.

The purpose of this paper is to investigate the dynamics of accumulation processes of strategic capabilities in manufacturing, i.e. cost, quality, delivery, and flexibility. By applying a dynamic view, concepts from the literature are tested and shortcomings are identified.

The analysis was conducted with the help of an exploratory system dynamics model that represented a hierarchy of these accumulative capabilities. The exploratory model was parameterized with empirical data from a large international survey of manufacturing plants.

The major finding of this paper is that results from a static analysis can be transferred into a dynamic model, which can be used to test allocation strategies of resources to strategic capabilities.

The practical implications concern the distribution of managerial attention on the four capabilities and the consequences of different distributions.

The value of this paper lies in the insights gained by the transformation of a verbal model into a quantified simulation model, and the learning resulting from simulation experiments.

The purpose of this paper is to describe a community-based peer support project in the London borough of Brent, led by people living with dementia for people living with dementia.

The Brent Dementia Peer Support Project is a collaboration between a social movement Community Action on Dementia Brent, Brent CCG, Brent Council, third-sector organisations and faith communities.

Stakeholder workshops, ethnographic research highlighted the need to support people living with dementia, especially by people who understand that experience. The findings also demonstrated the abilities and skills retained by people living with dementia, their wish to help others to contribute and to remain connected with their communities.

This is an account of one pilot project in a London borough, but is broadly applicable elsewhere. Further research is needed into the values and practicalities of peer support by and for people living with dementia.

People with dementia and their carers lack accessible information and empathetic support to cope with the condition and live independently. This can be offered through dementia peer support services.

There are growing numbers of people living with dementia who are motivated to share their knowledge, skills and experiences to improve the lives of other people with dementia.

This paper describes how people with dementia can be enabled to design, inform and deliver support to other people with the condition.