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1 – 3 of 3Benjamin Njianga Mbeyap, Rodrigue Nda'chi Deffo and Benjamin Fomba Kamga
In Cameroon's blood banks, the shortage of blood bags is difficult to overcome because of the lack of donor loyalty and the complexity of recruiting new donors. This study…
Abstract
Purpose
In Cameroon's blood banks, the shortage of blood bags is difficult to overcome because of the lack of donor loyalty and the complexity of recruiting new donors. This study explores the possibility of retaining donors and turning them into prospectors by analysing their satisfaction.
Design/methodology/approach
A Servqual questionnaire was administered to a sample of 109 donors obtained by voluntary sampling. We used customer satisfaction to determine the satisfaction score and the tetraclass model to analyse the contribution of the elements to satisfaction.
Findings
Our results show that the blood donor satisfaction score is low (60.33%) compared with the norm (80%). The post-donation follow-up stage is the factor with the greatest influence on improving blood donor satisfaction. The elements that require particular attention in the supervision of blood donors are the snacking and blood-taking stages, because they have a strong capacity to worsen donor satisfaction when they are badly perceived by donors.
Originality/value
The study focuses on aspects specific to the Cameroonian situation and sheds a unique light on blood donor satisfaction in this context, while offering a general understanding of this issue on an international scale.
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Olga B. Digilina and Alim S. Bishenov
The research aims to show the importance of considering the specific threats to economic security that arise in the context of digital transformation. The classification and…
Abstract
The research aims to show the importance of considering the specific threats to economic security that arise in the context of digital transformation. The classification and understanding of these threats allow us to develop the most effective public policy tools to overcome them. The research is based on content analysis of information from government documents and internet resources. According to the authors, economic security in the digital environment is the state of the subject of economic activity (individual, society, or state), which ensures its normal functioning in the virtual world and maintains the security, stability, and predictability of the relations in which this subject participates in the digital environment. Moreover, there should be no factors of the digital environment that can cause harm in the virtual and real world, or these factors should not affect the subject. The government plays a central role in solving the problem of ensuring economic security in the digital age because it concentrates on the social will and aspirations and sets the vector for the development of society, including in the digital environment. Simultaneously, the form that evolutionary processes take in a particular society has its own national, regional, and historical specifics.
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Md. Shajahan Ali, Tamanna Islam Meem, Md. Mehrab Hossain and Syed Ishtiaq Ahmad
Construction accidents cause as much harm in Bangladeshi construction as it does globally. This study examines the primary causes of accidents and undertakes an impact assessment…
Abstract
Purpose
Construction accidents cause as much harm in Bangladeshi construction as it does globally. This study examines the primary causes of accidents and undertakes an impact assessment of neglecting safety protocols in construction projects in Bangladesh, funded publicly, privately and through a Public-Private Partnership (PPP).
Design/methodology/approach
Research was initiated with a comprehensive questionnaire from experts, sourcing data in Bangladesh's construction sector. Data analysis utilized Cronbach's alpha, relative important index and a fishbone diagram for causal visualization.
Findings
The study identified the three major causes of safety negligence as “Poor safety culture (RII = 0.857),” “Top management's inattention (RII = 0.825)” and “Lack of personal care (RII = 0.825).” Effects: “Rising project expenses (RII = 0.88),” “Increased medical costs (RII = 0.87)” and “Worker compensation expenses (RII = 0.87).” The study also used the Ishikawa-Fishbone and effect-flow diagrams to highlight accident causes/effects and compare their primary causes in PPP, public and private projects.
Originality/value
Research on construction safety in Bangladesh has mainly focused on identifying factors within specific construction sectors. Since the rules and regulations vary across these three sectors, different health and safety hazards may arise. As a result, this research fills a critical gap by providing a comparative study that examines the causes and impacts of different project types in the Bangladeshi construction industry. By pinpointing the result, this research aims to enhance the safety and well-being of the construction workers sector-wise, thereby contributing to the industry's sustainable growth.
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