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This chapter examines lessons for response gleaned from 70 years of research on human and organizational behavior. These lessons for response are examined in the context of the current homeland security policy environment for national preparedness. This chapter also focuses on implementation steps for current preparedness guidance by law enforcement agencies. It joins research knowledge and policy to inform law enforcement planners in the development of local strategic-, operational-, and tactical-level response plans.

There has been a long-running debate as to which is more important in the job market, education or experience. Traditionally, people have looked at these as exclusive traits of one another; however, more progressive thought sees these as complimentary attributes in perspective and existing employees that can be achieved at the same time through proactive activities such as micro-credentialing. This chapter will explore how formal and informal micro-credentialing processes can be put forward in both education and training environments.

The National Oceanic Atmospheric Administration (NOAA, 2022) shows an increase in severity and frequency of natural disasters in the past years with more organisations being faced with surviving these events than ever before. The recent COVID pandemic has shown how every organisation across the globe can be affected by a disaster and the cascading effects that follow. Techniques such as micro-credentialing is a tool that can be utilised by all organisations to ensure a safer outcome from these events as well as being positioned for better continuity of critical operations through the event helping to increase the survivability and profitability of the affected organisation.

The use of micro-credentialing components successfully could be discussed using any field or discipline. To be applicable to all readers, this chapter primarily focusses on the emergency services/management discipline as an example programme of how micro-credentialing can be efficiently utilised to produce a more successful workforce. Emergency management (EM) truly is an interdisciplinary field that utilises many other fields to protect people, organisations, and communities from emergencies and disasters. More importantly, though, there are components of EM that every field should embrace for safety as well as to ensure continuity of operations through any event, thereby making the components in this chapter applicable to all readers regardless of discipline or organisation.

The COVID-19 pandemic has become threatening for economies, causing recession and increased unemployment rates. Many employees in the sectors affected by the crisis face the risks of losing their jobs, getting on unpaid leave, and decreasing their weekly working hours. Various governments including the Turkish government have started struggling with unemployment and embraced macro level measures including support for SMEs, wage subsidies, and new working models. At the micro level, implementation of flexible working methods has been encouraged and has increased with respect to scope and scale. Both governments and companies tried their best to ensure business continuity and prevent unemployment. Actually, business continuity has gained great importance for ensuring sustainability and minimizing the effects of the pandemic. However, previous studies have revealed that approximately 25% of companies all over the world have a continuity plan. This chapter aims to examine the effects of the pandemic and macro level and micro level measures taken by Turkish authorities to mitigate the effects of the pandemic on employment rates and business continuity, thus providing insight into crisis management through a real experience. This study also attempts to explain how Turkish authorities can contribute to the Sustainable Development Goals (SDGs) through pandemic measures and teleworking.

Several emergency public health issues have a tremendous impact on and rely upon close coordination with law enforcement officials. Most interactions involve law enforcement personnel providing security, crowd control, and/or traffic control during public health related incidents. However, as varied chemical and biological threats have emerged over the years, this interaction has increased to include joint investigations between the two disciplines. Certain biological threats, such as pandemics, pose direct threats to the law enforcement agency operations. Understanding the role of public health in emergencies, the overlapping missions, and the threats at all levels allows law enforcement professionals to better prepare themselves and their organizations for coordinating operations and maintaining continuity of law enforcement services.

This chapter covers three main concepts: it provides an overview of supply chain management (SCM), introduces the concepts of procurement and what is entailed within this function, and explains how inventory is managed. In the first section, SCM is considered broadly but also in the context of hospitality. The key roles and objectives of SCM as well as the significance of supply chain risk and disruption are considered. In the second section, the concept of sourcing is discussed. Sourcing is a critical function in any organization: without this, an organization would cease to operate. The importance of supplier selection is explored, with methods to make the most appropriate selection and for subsequently managing suppliers. Finally, the third section focuses on how inventory management can be optimized. Concepts such as economic order quantity (EOQ) and ABC analysis are explored, along with alternatives to traditional inventory management methods.