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Two of the most common reasons for not implementing a risk management program are cost and benefit. This paper focuses on whether the benefits of intervention can be shown to justify the costs. A confounding factor is that the acts of intervention during a risk management program may alter the outcome in ways we cannot separate and therefore cannot cost out. A second confounding factor is response bias – the tendency of individuals consistently to underestimate or overestimate risk, resulting in interventions that may be ineffective or excessively wasteful. The authors demonstrate that signal detection theory (SDT) can be used to analyze data collected during a risk management program to disambiguate the confounding effects of intervention and response bias. SDT can produce an unbiased estimate of percent correct for a risk management program. Furthermore, this unbiased estimator allows comparison of results from one program to another.

Blockchain is increasingly being considered for applications in operations and supply chain management. However, evidence from practice is still scarce on why, where and how organizations seek to apply the technology in the supply chain across different industries. The study develops a comprehensive framework to enhance understanding of the application areas of blockchain technology in the supply chain, as well as organizations' motivations in seeking blockchain solutions and relevant contingency factors influencing applications.

The authors investigate 50 use cases of blockchain applications in the supply chain, covering six industries. Contingency theory is applied in conducting a qualitative textual and correlation analysis to identify and compare blockchain adoption motivations, application areas and contingency factors across different industries.

The analysis develops an evidence-based framework that captures ten principal motivations in seeking blockchain solutions, three main blockchain application areas along with important application sub-categories and five clusters of contingency factors that influence blockchain deployment and its uses in different industrial sectors.

The study expands the limited cross-sectoral research on blockchain applications and motivations in the supply chain. Using contingency theory, it presents a comprehensive framework that captures the drivers and factors relating to blockchain adoption in the supply chain in a nomological network. The study lays the foundation for further theoretical perspectives and empirical research to investigate relevant sectoral characteristics and their importance for different types of blockchain application in the supply chain.

The study informs practitioners about potential supply chain application areas that can be enhanced through blockchain technology, taking account of the specific characteristics of their products, business and manufacturing processes, supply network configurations, industry standards, regulations and market demand.

The study is the first to provide cross-sectoral evidence on the relevance of organizations' motivations and numerous contingency factors on blockchain application areas in the supply chain.

The purpose of this paper is twofold: first, to validate the Contingencies of Self-Worth Scale (CSWS) for adolescents with autism spectrum disorder (ASD) and typically developing individuals and, second, examine the association between contingencies of self-worth and subjective adjustment to school.

A self-report was used to examine both contingencies of self-worth and subjective adjustment to school in adolescents with ASD and typically developing individuals.

First, the validity and reliability of the CSWS was verified. Second, the scale was not significant correlation with subjective adjustment to school and contingencies of self-worth in adolescents with ASD. As the reason for this, it has been suggested that there are adaptive aspects and maladaptive aspects in contingencies of self-worth.

This is an original research designed to examine contingencies of self-worth in adolescents with ASD.

This paper aims to provide greater understanding of how the composition of pay reduces agency cost to the shareholders by examining how firms pay their chief executive officers (CEOs). More specifically, this study examines the relationship between CEOs’ social capital, measured as external directorships, and their contingency pay, the proportion of their compensation that depends on achieving long-term performance goals.

The authors use a panel sample of Standard & Poor 500 CEOs to test two contrasting theoretical perspectives. From a board perspective, boards attempt to retain executives with more social capital working longer for the firms to utilize executives’ social capital and pay them more in the form of contingency pay. The CEO power perspective argues that CEOs wield social capital as a form of power to lower contingency pay in an attempt at preserving wealth.

CEO social capital does not exacerbate agency pressures. Boards reward the long-term benefits of social capital accumulated by CEOs through higher proportions of contingency pay.

The authors considered CEOs of well-capitalized, publicly-traded US-based firms. So the results may not generalizable to other contexts.

Boards do recognize and reward CEOs for their social capital, and use higher levels of contingency pay to lock in CEOs with social capital.

This is the first study to explicitly examine the impact of CEO social capital on both non-equity and equity compensation.

The contingency approach and its relevance to theory building and research in marketing is described. The approach is delineated and its theoretical foundations traced. Several established contingency theories within the management discipline are outlined and the research they have stimulated on related topics in marketing are highlighted. An assessment of the current state of the contingency approach in marketing literature is then provided.

The literature on supplier development (SD) is mostly fragmented, and very little research offers insights on the interrelations of the critical elements of SD. This research aims to evaluate the significance of SD and reconceptualise it by identifying and linking the key constructs and items of SD.

A structured literature review of SD literature was performed, and it was followed by conducting a contingency analysis of defined constructs and the items of SD. Applying a literature review and contingency analysis allows assessing the degree to which core constructs and their operational items are addressed in the SD literature.

Our findings show that a high degree of interrelations exists among enablers, relationships and supplier development strategies (SDS), of which, only indirect SDS drives the performance outcomes. However, interrelations between the individual items of the main categories of SD remain unexplored.

The proposed revised framework reveals significant research gaps in SD and calls for a thorough examination of the topic.

The key contribution of the paper is reconceptualising SD and contributing to the theoretical development of SD.

Following a contingency approach, this paper aims to understand when service automation can enhance or destroy value for customers in the frontline by (1) providing a comprehensive overview of factors that influence the value co-creation/co-destruction potential of service automation and (2) zooming in on the combination of service contexts and service tasks to develop research propositions.

This paper uses a grounded theory approach based on qualitative data from multiple methods (i.e. a diary study with follow-up interviews, a consultation of academic experts and a storyboard study) as well as a systematic literature review to develop (1) a Framework of Automated Service Interactions (FASI) and (2) a contingency model for service tasks/contexts.

This paper presents a framework which gives an overview of factors influencing the value co-creation/co-destruction potential of service automation. The framework discerns between three types of factors: service design (i.e. controllable and manageable by the organization), static contingency (i.e. uncontrollable and fixed) and dynamic contingency (i.e. uncontrollable and flexible). Furthermore, the paper presents a contingency model based on the combination of service contexts and service tasks which results in seven research propositions.

This paper brings structure in the fragmented field of service automation. It integrates and summarizes insights regarding service automation and sheds more light on when service automation has the potential to create or destroy value in the organizational frontline.

This paper provides a further investigation into the application of Correspondence Analysis (CA) as outlined by Greenacre (1984, 1993), which is one technique for “quantifying qualitative data” in research on learning and teaching. It also builds on the utilisation of CA in the development of the emerging discipline of English as an International Language provided by Hassall and Ganesh (1996, 1999). This is accomplished by considering its application to the analysis of attitudinal data that positions the developing pedagogy of Teaching English as an International Language (TEIL) (see Hassall, 1996a & ff.) within the more established discipline of World Englishes (cf. Kachru, 1985, 1990). The multidimensional statistical technique Correspondence Analysis is used to provide an assessment of the interdependence of the rows and columns of a data matrix (primarily, a two-way contingency table). In this case, attitudinal data, produced at a number of international workshops which focused on the development of a justifiable pedagogy for Teaching English as an International Language (TEIL), are examined to provide a more complete picture of how these venues differed from each other with respect to the collective responses of the respondents. CA facilitates dimensionality reduction and provides graphical displays in low-dimensional spaces. In other words, it converts the rows and columns of a data matrix or contingency table into a series of points on a graph. The current study presents analyses of two different interpretations of this data.

This study attempts to examine career management from a contingency perspective while making specific provisions to the Spanish cultural context. The underlying assumption is that the career focus is contingent on both the broader context (corporate business policy) and the human resource policy, namely in its staffing considerations. Although the literature on career management, from an organizational perspective, seems to indicate the existence of different models and contingencies with certain organizational variables, this study failed to support the dominance of the contingency approach in Spanish organizations. Two models of careers were identified and a tendency toward the majority use of one of the career models was found. Respectively, the contingent character of one career model was partially confirmed. All in all, both career models do not seem to be explained through the contextual variables considered in this empirical investigation.

This paper forms part of on‐going research project being undertaken by the authors into performance of the Building and Construction Industry Security of Payment Act 1999 (NSW) (hereafter referred to as “the act”), which commenced in amended form on 3 March 2003. The aim of the research was to examine the performance of the act and observe what trends, if any, have emerged in the adjudication process in New South Wales from a claimants' viewpoint.

A cross‐sectional survey of claimants was undertaken using a comprehensive multiple‐choice questionnaire administered by post. In answering the questions, the sampled claimants were required to draw on their experience with the adjudication process in their “most recent” payment claim dispute case. Crosstabs were used to determine a frequency distribution of selected variables. The Chi‐square test of independence was performed for the data collected to measure a degree of independence between the selected variables. The nil hypothesis (H₀) tested is whether variables are independent. Where appropriate, Pearson and Spearman correlation coefficients were calculated.

The research reveals that: subcontractors' payment claims are generally smaller in value than those made by general contractors; that degree of lawyer involvement in the adjudication process is substantial in terms of document preparation; that the higher the amount of payment claim, the greater the time input on part of claimants in the preparation of an adjudication application; that a positive correlation exists between the actual value of payment claim and its adjudicated amount and the amount of adjudication fees and the adjudicated amount, and that filing of an adjudication certificate in a court is the most successful means of payment recovery.

It is generally accepted that the parties in the construction industry who carry out construction work, or supply goods and services under a construction contract are afforded little or no security of payment. The object of act is to ensure that any person who undertakes to carry out construction work (or who undertakes to supply related goods and services) under a construction contract is entitled to receive, and is able to recover, progress payments in relation to the carrying out of that work and the supplying of those goods and services. Thus, the research looks to contribute to existing knowledge for the purpose of concluding whether or not the Act produces the expected result of increasing security of payment, and whether the results are consistent with the reason for the act.