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Article
Publication date: 12 March 2018

Mengyun Wu, Linrong Zhang, Muhammad Imran, Jie Lu and Xinting Hu

Conflicts among top management team (TMT) members have a significant impact on sustainable development of family enterprises in China. The complex attributes of different kinds of…

Abstract

Purpose

Conflicts among top management team (TMT) members have a significant impact on sustainable development of family enterprises in China. The complex attributes of different kinds of conflicts in a TMT have dual effects on firm performance and its stability. Thus, avoiding conflicts in a TMT through a systematic conflict management strategy is very important. This paper aims to therefore investigate how to maximize the performance and income level of the TMT in family enterprises through managing conflict systematically, while adopting the best conflict coping strategies.

Design/methodology/approach

In this study, the authors apply conflict coping strategies as a useful tool of conflict management and propose five kinds of dynamic conflict coping strategies among TMT members. Repeated game and multi-agent simulation by computer experiment are used to dynamically simulate the rules and evolution of individual conflict coping strategy choices.

Findings

It is found that with the passage of time, different conflict coping strategies have different effects on earnings of individuals and teams at different conflict levels. It is also revealed that conflict coping strategies affect not only the earnings of individuals and teams but also their distribution; it also reflects the conflict level in TMT of a family enterprise but in reverse.

Originality/value

This study contributes to the existing literature on conflict management in relevance to the choice and revolution of conflict coping strategies in a Chinese business culture context. It focuses on strengthening the unity and cooperation of TMT members. Controlling the conflict level of TMT members at a reasonable level, investigating the primary cause of conflict and identifying its nature lead to better performance of the TMT and the sustainable development of Chinese family enterprises. Based on these outcomes, different conflict coping strategies can be appropriately used to solve TMT conflicts.

Details

Chinese Management Studies, vol. 12 no. 2
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 28 January 2014

Adem Sav, Neil Harris and Bernadette Sebar

– This study explores how Australian Muslim men cope with potential conflict and achieve feelings of balance between their work, family and religious roles.

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Abstract

Purpose

This study explores how Australian Muslim men cope with potential conflict and achieve feelings of balance between their work, family and religious roles.

Design/methodology/approach

The study is guided by the interpretive paradigm and is qualitative. Data is collected from participants via semi-structured in-depth interviews (n=20) and analysed using thematic analysis.

Findings

Personal coping strategies (e.g. making permanent changes and time management) seem more effective in coping with immediate conflict and achieving work-life balance as opposed to external ones (e.g. supervisor support). Although some of the strategies mirror existing research, their extent of use and reasons for usage by Muslim men are different. Muslim men use these strategies in a preventive manner to actively achieve work-life balance rather than just cope with episodic work-life conflict.

Research limitations/implications

The study is conducted with a small sample and the findings may not be generalizable to non-practising Australian Muslim men. To date, research has not clearly articulated how people who do not experience work-life conflict, make decisions to achieve balance. This study has a positive look at a negative issue by indicating that workers can go beyond coping with conflict and explore avenues to achieve work-life balance. The findings underscore the importance of preventive coping in achieving work-life balance and caution researchers about investigating how people cope with immediate work-life conflict only.

Originality/value

In addition to work and family roles, this study focuses on religious commitments, with religion being a largely overlooked concept within the work-family coping literature.

Article
Publication date: 18 April 2023

Sylke Jaspers and Koen Migchelbrink

In coproduction, citizens may be confronted with a conflict between creating user value and a more collective understanding of public value creation. In order to deal with…

Abstract

Purpose

In coproduction, citizens may be confronted with a conflict between creating user value and a more collective understanding of public value creation. In order to deal with conflicts experienced as trade-off situations, coproducers follow various coping strategies leading to different results. This study aims to gain insight into what drives the choices for coping strategies, which are valuable for understanding the role of citizen coproducers in public value creation.

Design/methodology/approach

This article studies the effects of citizens' external efficacy and trust in public servants on citizen coproducers' preferences for coping strategies. The study presents a vignette experiment among n = 257 citizens involved in the temporary use of vacant spaces in Flanders, Belgium.

Findings

No statistically significant effects of external efficacy and trust in public servants on respondents' preferences for coping strategies are found. The results show that irrespective of the level of external efficacy or trust in public servants, citizen coproducers prefer to ask for help from the public servant involved in the project.

Originality/value

This result draws attention to the need for facilitation and guidance from public servants and the servants' organizations to help citizen coproducers balance out these otherwise paralyzing value conflicts. Moreover, the lack of statistically significant effects of trust and external efficacy is a valuable finding for literature. The result shows that, in the drivers of coproduction behavior, there is no consistent relationship between citizen trust in government or external efficacy and coproduction behavior.

Details

International Journal of Public Sector Management, vol. 36 no. 3
Type: Research Article
ISSN: 0951-3558

Keywords

Book part
Publication date: 16 May 2007

Cynthia A. Thompson, Steven A.Y. Poelmans, Tammy D. Allen and Jeanine K. Andreassi

In this chapter, we review empirical research evidence regarding coping and work–family conflict. Limitations and gaps associated with the existing literature are discussed. Of…

Abstract

In this chapter, we review empirical research evidence regarding coping and work–family conflict. Limitations and gaps associated with the existing literature are discussed. Of special note is the finding that there is little systematic research that examines the process of coping with work–family conflict. Building on the general stress and coping literature, we present a theoretical model that is specifically focused on the process of coping with work–family conflict, and highlight presumed personal and situational antecedents. Finally, the chapter concludes with an agenda for future research.

Details

Exploring the Work and Non-Work Interface
Type: Book
ISBN: 978-0-7623-1444-7

Article
Publication date: 9 April 2020

Malgorzata W. Kozusznik, Hillie Aaldering and Martin C. Euwema

A strong relation between task and relationship conflict has toxic impact on teams and poses a high-risk factor in startup organizations. The purpose of this study is to…

Abstract

Purpose

A strong relation between task and relationship conflict has toxic impact on teams and poses a high-risk factor in startup organizations. The purpose of this study is to investigate the moderating role of conflict behavior and related coping strategies on the relationship between task and relationship conflict in startup teams.

Design/methodology/approach

The authors conducted surveys among 100 Dutch and German startup members (Study 1) and 75 Belgium startup members (Study 2). In Study 3, 75 startup members completed weekly surveys in 11 consecutive weeks.

Findings

Both Study 1 and 2 show that the positive association between task and relationship conflict is buffered by problem-solving conflict behavior while this relationship is amplified by the use of avoiding strategies in startup teams. Similarly, the results of Study 3 show that individual and team-level problem-focused coping over a period of 11 weeks buffers the association between task and relationship conflict during this period, while individual disengagement coping potentiates it.

Originality/value

This study adds to the literature on conflict management and entrepreneurship by studying conflict behavior as a moderator in the association between task and relationship conflict in startup teams. Moreover, it takes a comprehensive perspective by including coping strategies conceptually related to conflict behaviors at both individual and teamlevel, as moderators in this relationship. The results of this study provide practical recommendations for entrepreneurs on how to prevent conflict escalation via conflict-oriented behaviors and more general coping strategies.

Details

International Journal of Conflict Management, vol. 31 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 14 March 2019

Mulu Hundera, Geert Duysters, Wim Naudé and Josette Dijkhuizen

Female entrepreneurs often face significant conflicts in allocating time and resources to the various roles demanded of them by their communities. This has been identified as a…

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Abstract

Purpose

Female entrepreneurs often face significant conflicts in allocating time and resources to the various roles demanded of them by their communities. This has been identified as a potential obstacle to their performance as entrepreneurs. This paper aims to examine the question: How do women cope with role conflict?

Design/methodology/approach

The authors tackled the question by conducting a survey that involved 307 female business owners in Ethiopia. The survey result was supported by 20 in-depth interviews.

Findings

The commonest coping strategies identified were negotiation, committing to the entrepreneurial role, committing to social roles, pleasing all, seeking social support and hiring outside support. A multivariate analysis of variance revealed that these coping strategies differed across the various stages of business growth. Meanwhile, structural equation modeling established that female business owners with high levels of personal resources (such as optimism, self-efficacy and resilience) committed more to their entrepreneurial roles than to their social roles.

Originality/value

This research contributes knowledge on coping strategies among female entrepreneurs in sub-Saharan Africa, where family structure and orientation, the economy and social development differ from those in developed countries. The research also integrates the lines of empirical research on coping strategies with the process-based view of entrepreneurship.

Details

International Journal of Gender and Entrepreneurship, vol. 11 no. 2
Type: Research Article
ISSN: 1756-6266

Keywords

Article
Publication date: 6 November 2009

Aaron Cohen

The question of how to strike a balance between work and life is attracting increasing attention from both scholars and practitioners. This paper aims to examine the relationship…

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Abstract

Purpose

The question of how to strike a balance between work and life is attracting increasing attention from both scholars and practitioners. This paper aims to examine the relationship between individual level values, using Schwartz's basic human values theory, and the work‐family conflict (WFC), the family‐work conflict (FWC), and coping strategies.

Design/methodology/approach

A total of 122 employees from two Israeli high tech companies participated in this survey. The portrait values questionnaire (PVQ) was used to measure ten basic values. The PVQ includes short verbal portraits of 40 different people, gender matched with the respondent. Work‐family conflict and family‐work conflict were measured by the scales developed by Netemeyer et al. Personal coping was measured using the 16 items of Kirchmeyer's scale of coping strategies. Regression and correlation analysis were used to test the research hypotheses.

Findings

The findings showed a strong relationship between power and the three independent variables. Schwartz's ten values explained a relatively large percentage of the variation in the work‐family conflict and the use of coping strategies.

Originality/value

While there has been a growing trend to examine individual level values in order to better understand the attitudes and behaviors of employees in the workplace, very few studies have examined whether and how individual values are related to the interface between work and family. This paper responded to the call for such research. The findings are discussed in terms of their implications for the continuation of research on individual values in their relationship to the work‐family interface.

Details

Journal of Managerial Psychology, vol. 24 no. 8
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 6 June 2018

Nils Aschhoff and Rick Vogel

Co-production with citizens brings about the challenge to orchestrate public values which might be in conflict with each other. However, little is known about what types of value…

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Abstract

Purpose

Co-production with citizens brings about the challenge to orchestrate public values which might be in conflict with each other. However, little is known about what types of value tensions occur in co-production and how actors cope with them. The purpose of this paper is to address this gap.

Design/methodology/approach

The paper is based on three case studies of co-production in Germany. In total, 24 semi-structured interviews with public managers, citizens, and third parties were conducted.

Findings

The analysis identified three major public value tensions occurring in co-production: the inclusiveness-accountability-tension, the flexibility-accountability-tension, and the productivity-diversity-tension. Furthermore, six strategies of coping with these tensions are examined.

Research limitations/implications

As the paper is based on case studies, further research is required to explore possible other public value tensions emerging from different manifestations of co-production.

Originality/value

This paper bridges the fields of public values and co-production. By including perceptions of all actor groups, a more comprehensive understanding of public values in co-production and how they are in conflict is provided. A novel coping strategy is revealed, which has previously not been mentioned in the literature.

Details

International Journal of Public Sector Management, vol. 31 no. 7
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 27 June 2008

Denise M. Rotondo and Joel F. Kincaid

The purpose of this paper is to explore the relationships between four general coping styles, work and family conflict, and work and family facilitation in a simultaneous…

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Abstract

Purpose

The purpose of this paper is to explore the relationships between four general coping styles, work and family conflict, and work and family facilitation in a simultaneous equations framework

Design/methodology/approach

Data from the MIDUS study were analyzed using two‐staged least squares regression to incorporate the reciprocity between the work and family domains into the model. Hypotheses about direct action, advice seeking, positive thinking, and cognitive reappraisal as they affect work family (W‐F) and family‐work (F‐W) conflict were tested. The impact of the coping styles on work and family facilitation has not been studied before and was also included.

Findings

The efficacy of individual coping styles on conflict and the relationships between coping and facilitation were not uniform and varied depending on the source domain. Positive thinking was associated with higher W‐F and F‐W facilitation. Direct‐action was associated with lower F‐W conflict and higher F‐W facilitation. Reappraisal and advice seeking were associated with higher F‐W conflict, but advice‐seeking was related to higher W‐F facilitation. As expected, significant reciprocal effects for conflict were found; both W‐F and F‐W conflict are significant predictors of F‐W and W‐F conflict, respectively. And, an increase in F‐W conflict was predicted to have twice the impact of factors increasing W‐F conflict. W‐F facilitation was significant in predicting levels of F‐W facilitation; F‐W facilitation did not influence levels of W‐F facilitation.

Originality/value

The paper suggests the family domain should be the target for problem‐focused coping strategies, most likely because greater control can be exercised at home. Practical suggestions to help employees identify strategies to lower conflict and raise facilitation, thus promoting balance, are discussed.

Details

Journal of Managerial Psychology, vol. 23 no. 5
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 21 December 2022

Juan Meng and Marlene S. Neill

The rise of a professional career presents women in today's public relations profession an intense challenge in balancing professional and family responsibilities. Therefore, this…

Abstract

Purpose

The rise of a professional career presents women in today's public relations profession an intense challenge in balancing professional and family responsibilities. Therefore, this study is motivated to investigate female public relations professionals' perceptions of work–family conflict in their daily life. Specifically, the authors focused the research on women working in the professions of communication and public relations in the United States.

Design/methodology/approach

An online survey was designed and conducted in the United States. The final sample includes 512 women working full-time in public relations and communication. In addition, the authors pre-specified several demographic quotas in sampling design in order to recruit a diverse group of female professionals nationwide.

Findings

The findings of this research study confirmed that female professionals have to constantly make changes to their plans for family activities when there is a conflict due to work-related duties. Such impact is particularly intense for professionals in the age bracket of 31–40. They have to use a wide variety of coping strategies to manage the work–family conflict. Findings in the present research study confirmed the critical role of mentoring in providing extra support and to help junior female professionals find coping solutions. Effective mentor–mentee networks can be established and used as valuable resources to support women in managing work–family conflict.

Originality/value

By investigating current female professionals' perceptions on work–life conflict and their adoption of relevant coping strategies in the workplace, this research provides solid evidence that organizations should dedicate efforts in providing strong support in programs and policies and makes the options available to female professionals at all levels. The present research highlights the importance of building mentor–mentee relationships as an effective supportive approach when managing work–family conflict.

Details

Corporate Communications: An International Journal, vol. 28 no. 1
Type: Research Article
ISSN: 1356-3289

Keywords

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