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Cloud computing provides a dynamic, heterogeneous and elastic environment by offering accessible ‘cloud services’ to end-users. The tasks involved in making cloud services available, such as matchmaking, selection and composition, are essential and closely related to each other. Integration of these tasks is critical for optimal composition and performance of the cloud service platform. More efficient solutions could be developed by considering cloud service tasks collectively, but the research and academic community have so far only considered these tasks individually. The purpose of this paper is to propose an integrated QoS-based approach for cloud service matchmaking, selection and composition using the Semantic Web.

In this paper, the authors propose a new approach using the Semantic Web and quality of service (QoS) model to perform cloud service matchmaking, selection and composition, to fulfil the requirements of an end user. In the Semantic Web, the authors develop cloud ontologies to provide semantic descriptions to the service provider and requester, so as to automate the cloud service tasks. This paper considers QoS parameters, such as availability, throughput, response time and cost, for quality assurance and enhanced user satisfaction.

This paper focus on the development of an integrated framework and approach for cloud service life cycle phases, such as discovery, selection and composition using QoS, to enhance user satisfaction and the Semantic Web, to achieve automation. To evaluate performance and usefulness, this paper uses a scenario based on a Healthcare Decision-Making System (HDMS). Results derived through the experiment prove that the proposed prototype performs well for the defined set of cloud-services tasks.

As a novel concept, our proposed integrated framework and approach for cloud service matchmaking, selection and composition based on the Semantic Web and QoS characterisitcs (availability, response time, throughput and cost), as part of the service level agreement (SLA) will help the end user to match, select and filter cloud services and integrate cloud-service providers into a multi-cloud environment.

Service composition phenomenon based on non-scenario aspects are become the latest issues in enterprise software applications of the multi-cloud environment due to the phenomenal increase in a number of Web services. The traditional service composition patterns are hard to support the dynamic, flexible and autonomous service composition in the inter-cloud platform. To address this problem, this paper aims to describe a dynamic service composition framework (SCF) that is enriched with various structural and functional aspects of composition patterns in a cloud computing environment. The proposed methodology helps to integrate various heterogeneous cloud services dynamically to acquire an optimal and novel enterprise solution for delivering the service to the end-users automatically.

SCF and different composition patterns have been used to compose the services present in the inter-cloud architecture of the multi-agent-based system. Further, the proposed dynamic service composition algorithm is illustrated using a hybrid approach, where service are chosen according to various needs of quality of service parameters. Besides, a priority-based service scheduling algorithm is proposed that facilitates the automation of delivering cloud service optimally.

The proposed framework is capable of composing the heterogeneous service and facilitate the structural and functional aspects of service composition process in enterprise cloud-based applications in terms of flexibility, scalability, integrity and dynamicity of the cloud bus. The advantage of the proposed algorithm is that it helps to minimize the execution cost, processing time and get better success rate in delivering the service as per customer’s need.

The novelty of the proposed architecture coordinates cloud participants, automate service discovery pattern, reconfigure scheduled services and focus on aggregating a composite services in inter-cloud environments. Besides, the proposed framework supported several non-functional characteristics such as robustness, flexibility, dynamicity, scalability and reliability of the system.

This paper follows a systematic literature review (SLR) method covering the published studies until March 2021. The authors have extracted the related studies from different online databases utilizing quality-assessment-criteria. In order to review high-quality studies, 32 papers have been chosen through the paper selection process. The selected papers have been categorized into three main groups, decision-making methods (17 papers), meta-heuristic methods (8 papers) and fuzzy-based methods (7 papers). The existing methods in each group have been examined based on important qualitative parameters, namely, time, cost, scalability, efficiency, availability and reliability.

Cloud computing is known as one of the superior technologies to perform large-scale and complex computing. With the growing tendency of network service users to utilize cloud computing, web service providers are encouraged to provide services with various functional and non-functional features and supply them in a service pool. In this regard, choosing the most appropriate services to fulfill users' requirements becomes a challenging problem. Since the problem of service selection in a cloud environment is known as a nondeterministic polynomial time (NP)-hard problem, many efforts have been made in recent years. Therefore, this paper aims to study and assess the existing service selection approaches in cloud computing.

The obtained results indicate that in decision-making methods, the assignment of proper weights to the criteria has a high impact on service ranking accuracy. Also, since service selection in cloud computing is known as an NP-hard problem, utilizing meta-heuristic algorithms to solve this problem offers interesting advantages compared to other approaches in discovering better solutions with less computational effort and moving quickly toward very good solutions. On the other hand, since fuzzy-based service selection approaches offer search results visually and cover quality of service (QoS) requirements of users, this kind of method is able to facilitate enhanced user experience.

Although the current paper aimed to provide a comprehensive study, there were some limitations. Since the authors have applied some filters to select the studies, some effective works may have been ignored. Generally, this paper has focused on journal papers and some effective works published in conferences. Moreover, the works published in non-English formats have been excluded. To discover relevant studies, the authors have chosen Google Scholar as a popular electronic database. Although Google Scholar can offer the most valid approaches, some suitable papers may not be observed during the process of article selection.

The outcome of the current paper will be useful and valuable for scholars, and it can be a roadmap to help future researchers enrich and improve their innovations. By assessing the recent efforts in service selection in cloud computing and offering an up-to-date comparison of the discussed works, this paper can be a solid foundation for understanding the different aspects of service selection.

Although service selection approaches have essential impacts on cloud computing, there is still a lack of a detailed and comprehensive study about reviewing and assessing existing mechanisms in this field. Therefore, the current paper adopts a systematic method to cover this gap. The obtained results in this paper can help the researchers interested in the field of service selection. Generally, the authors have aimed to specify existing challenges, characterize the efficient efforts and suggest some directions for upcoming studies.

By introducing the mass customization service mode into the cloud logistics environment, this paper studies the joint optimization of service provider selection and customer order decoupling point (CODP) positioning based on the mass customization service mode to provide customers with more diversified and personalized service content with lower total logistics service cost.

This paper addresses the general process of service composition optimization based on the mass customization mode in a cloud logistics service environment and constructs a joint decision model for service provider selection and CODP positioning. In the model, the two objective functions of minimum service cost and most satisfactory delivery time are considered, and the Pareto optimal solution of the model is obtained via the NSGA-II algorithm. Then, a numerical case is used to verify the superiority of the service composition scheme based on the mass customization mode over the general scheme and to verify the significant impact of the scale effect coefficient on the optimal CODP location.

(1) Under the cloud logistics mode, the implementation of the logistics service mode based on mass customization can not only reduce the total cost of logistics services by means of the scale effect of massive orders on the cloud platform but also make more efficient use of a large number of logistics service providers gathered on the cloud platform to provide customers with more customized and diversified service content. (2) The scale effect coefficient directly affects the total cost of logistics services and significantly affects the location of the CODP. Therefore, before implementing the mass customization logistics service mode, the most reasonable clustering of orders on the cloud logistics platform is very important for the follow-up service combination.

The originality of this paper includes two aspects. One is to introduce the mass customization mode in the cloud logistics service environment for the first time and summarize the operation process of implementing the mass customization mode in the cloud logistics environment. Second, in order to solve the joint decision optimization model of provider selection and CODP positioning, this paper designs a method for solving a mixed-integer nonlinear programming model using a multi-layer coding genetic algorithm.

Cloud manufacturing (CMfg) is a networked manufacturing mode that promotes the agile, service-oriented, green and intelligent development of the manufacturing industry. Although some scholars have reviewed related studies of CMfg from multiple perspectives, these reviews are not fully systematic or well justified and fail to fully reveal the key characteristics in the development process of CMfg. The purpose of this paper is to systematically review the relevant research on CMfg via identification of key characteristics of definition, architecture, supporting technology and application of CMfg to provide critical information in decision support for the innovation and development of CMfg.

This study systematically reviews the relevant research on CMfg across theoretical methods to technical applications by integrating quantitative and qualitative methods. Word cloud method is used to quantitatively analyse the structure and feature of different definitions of CMfg. The principle of System Science is used to explore the basic components and functions of various CMfg architectures and their common and differing characteristics. A multi-level technology framework is developed to explore the development status of CMfg supporting technologies. A multi-stage application classification is proposed to reveal the application status of CMfg.

Through literature review, this study found that CMfg architecture is currently dominated by general architectures and lacks architectures that fit the actual enterprise characteristics; CMfg supporting technology is mature in the traditional cloud computing-based technology, but it is still weak in the development of virtualization and servitization technology, service scheduling technology; CMfg application is still in the initial stage and still lacks a relatively complete system application. By analysing the development status of CMfg, this study also identified potential research directions of CMfg in information management, service composition and evaluation, system application and sustainable development and other aspects.

This paper predominantly focuses on journal articles and some key conference papers published in English and Chinese. Chinese articles account for more than half of the total. The reason is that CMfg was proposed by the Chinese and CMfg is suitable for the development of China's manufacturing industry because of China's intelligent manufacturing environment. It is believed that this research has reached a reliable comprehensiveness that can help scholars and practitioners establish new research directions and evaluate their work in CMfg.

Prior literature reviews ignore the identification and analysis of key feature identification for the current development of CMfg, including common and unique feature identification of different CMfg architectures and functions, multi-layer analysis and interpretation of CMfg technology and different stage analysis of CMfg applications. This study addresses these limitations and provides a comprehensive literature review.

The main goal of this paper is to study the cloud service discovery mechanisms. In this paper, the discovery mechanisms are ranked in three major classes: centralized, decentralized, and hybrid. Moreover, in this classification, the peer-to-peer (P2P) and agent-based mechanisms are considered the parts of the decentralized mechanism. This paper investigates the main improvements in these three main categories and outlines new challenges. Moreover, the other goals are analyzing the current challenges in a range of problem areas related to cloud discovery mechanisms and summarizing the discussed service discovery techniques.

Systematic literature review (SLR) is utilized to detect, evaluate and combine findings from related investigations. The SLR consists of two key stages in this paper: question formalization and article selection processes. The latter includes three steps: automated search, article selection and analysis of publication. These investigations solved one or more service discovery research issues and performed a general study of an experimental examination on cloud service discovery challenges.

In this paper, a parametric comparison of the discovery methods is suggested. It also demonstrates future directions and research opportunities for cloud service discovery. This survey will help researchers understand the advances made in cloud service discovery directly. Furthermore, the performed evaluations have shown that some criteria such as security, robustness and reliability attained low attention in the previous studies. The results also showed that the number of cloud service discovery–related articles rose significantly in 2020.

This research aimed to be comprehensive, but there were some constraints. The limitations that the authors have faced in this article are divided into three parts. Articles in which service discovery was not the primary purpose and their title did not include the related terms to cloud service discovery were also removed. Also, non-English articles and conference papers have not been reviewed. Besides, the local articles have not been considered.

One of the most critical cloud computing topics is finding appropriate services depending on consumer demand in real-world scenarios. Effective discovery, finding and selection of relevant services are necessary to gain the best efficiency. Practitioners can thus readily understand various perspectives relevant to cloud service discovery mechanisms. This paper's findings will also benefit academicians and provide insights into future study areas in this field. Besides, the drawbacks and benefits of the analyzed mechanisms have been analyzed, which causes the development of more efficient and practical mechanisms for service discovery in cloud environments in the future.

This survey will assist academics and practical professionals directly in their understanding of developments in service discovery mechanisms. It is a unique paper investigating the current and important cloud discovery methods based on a logical categorization to the best of the authors’ knowledge.

Complex cost structures and multiple conflicting objectives make selecting an appropriate cloud service difficult. The purpose of this study is to propose a novel group consensus decision making method for cloud services selection with knowledge deficit by trust functions.

This article proposes a knowledge deficit-based multi-criteria group decision-making (MCGDM) method for cloud-service selection based on trust functions. Firstly, the concept of trust functions and a ranking method is developed to express the decision-making opinions. Secondly, a novel 3D normalized trust degree (NTD) is defined to measure the consensus levels. Thirdly, a knowledge deficit-based interactive consensus model is proposed for the inconsistent experts to modify their decision opinions. Finally, a real case study has been carried out to illustrate the framework and compare it with other methods.

The proposed method is practical and effective which is verified by the real case study. Knowledge deficit is an important concept in cloud service selection which is verified by the comparison of the proposed recommended mechanism based on KDD with the conventional recommended mechanism based on average value. A 3D NTD which considers three values (trust, not trust and knowledge deficit) is defined to measure the consensus levels. A knowledge deficit-based interactive consensus model is proposed to help decision-makers reach group consensus. The proposed group consensus model enables the inconsistent decision-makers to accept the revised opinions of those with less knowledge deficit, rather than accepting the recommended opinions averagely.

The proposed a knowledge deficit-based MCGDM cloud service selection method considers group consensus in cloud service selection. The concept of knowledge deficit is considered in modeling the group consensus measuring and reaching method.

The purpose of this paper is to study the adoption and diffusion of technology including SAAS software and cloud computing for facilitating knowledge management (KM) in product innovation based on understanding of consumer behavior. Technopreneurship can drive sustainable product innovation by studying the patterns of consumer behavior. Sharing of consumer intelligence on cloud using SAAS is being used by several companies to drive innovation such as call centers in South Asia. However, there is no understanding role of knowledge management for understanding consumer behavior for product innovation.

The methodology uses case method of action research technique coupled with grounded theory development. Further, the study uses interpretive structural modelling (ISM) technique for interpreting the results for understanding consumer behavior patterns for enabling product innovation.

The findings suggest that enhancement of creative design based on consumer's study can lead to sustainable product development. The findings revealed that consumer behavior patterns embedded in the firm's intelligence captured in KM portal including customers' preferences and choices that can be developed into products. Knowledge management facilitated flexible manufacturing process, optimized capital expenditure using agility principles as per the study. Techniques and processes such as reactive scaling top down and bottom up and applying flexible APIs (Application Programming Interface) allowed the efficient automation of infrastructure orchestration and resource allocation. The involvement of vendors’ knowledge base facilitated creation of market ready product offers leading to sustainability.

The implications include the adoption of inter-disciplinary and inter country understanding of knowledge management application for understanding consumer behavior to lead to sustainable product development.

The scope and scale of technology entrepreneurship include the application of knowledge management for consumer behavioral studies that have huge contributions to make product development sustainable using greener planet, purpose and product (3P model).

This paper aims to study the economic effects of Cloud Computing for a sample of Israeli firms. The authors propose a framework that considers how this technology affects firm performance also introducing the indirect economic effects that take place through cloud-complementary technologies such as Big Data and Machine Learning.

The model is estimated through structural equation modeling. The data set consists of the microdata of the survey of information and communication technologies uses and cyber protection in business conducted in Israel by the Central Bureau of Statistics.

The results point to Cloud Computing as a crucial technology to increase firm performance, presenting significant direct and indirect effects as the use of complementary technologies maximizes its impact. Firms that enjoy most direct economic gains from Cloud Computing appear to be the smaller ones, although larger enterprises seem more capable to assimilate complementary technologies, such as Big Data and Machine Learning. The total effects of cloud on firm performance are quite similar among manufacturing and service firms, although the composition of the different effects involved is different.

This paper is one of the very few analyses estimating the impact of Cloud Computing on firm performance based on country microdata and, to the best of the authors’ knowledge, the first one that contemplates the indirect economic effects that take place through cloud-complementary technologies such as Big Data and Machine Learning.

In the last decade, cloud manufacturing (CMfg) has attracted considerable attention from academia and industry worldwide. It is widely accepted that the design and analysis of cloud manufacturing architecture (CMfg-A) are the basis for developing and applying CMfg systems. However, in existing studies, analysis of the status, development process and internal characteristics of CMfg-A is lacking, hindering an understanding of the research hotspots and development trends of CMfg-A. Meanwhile, effective guidance is lacking on the construction of superior CMfg-As. The purpose of this paper is to review the relevant research on CMfg-A via identification of the main layers, elements, relationships, structure and functions of CMfg-A to provide valuable information to scholars and practitioners for further research on key CMfg-A technologies and the construction of CMfg systems with superior performance.

This study systematically reviews the relevant research on CMfg-A across transformation process to internal characteristics by integrating quantitative and qualitative methods. First, the split and reorganization method is used to recognize the main layers of CMfg-A. Then, the transformation process of six main layers is analysed through retrospective analysis, and the similarities and differences in CMfg-A are obtained. Subsequently, based on systematic theory, the elements, relationships, structure and functions of CMfg-A are inductively studied. A 3D printing architecture design case is conducted to discuss the weakness of the previous architecture and demonstrate how to improve it. Finally, the primary current trends and future opportunities are presented.

By analyzing the transformation process of CMfg-A, this study finds that CMfg-A resources are developing from tangible resources into intangible resources and intelligent resources. CMfg-A technology is developing from traditional cloud computing-based technology towards advanced manufacturing technology, and CMfg-A application scope is gradually expanding from traditional manufacturing industry to emerging manufacturing industry. In addition, by analyzing the elements, relationships, structure and functions of CMfg-A, this study finds that CMfg-A is undergoing a new generation of transformation, with trends of integrated development, intelligent development, innovative development and green development. Case study shows that the analysis of the development trend and internal characteristics of the architecture facilitates the design of a more effective architecture.

This paper predominantly focuses on journal articles and some key conference papers published in English and Chinese. The reason for considering Chinese articles is that CMfg was proposed by the Chinese and a lot of Chinese CMfg-A articles have been published in recent years. CMfg is suitable for the development of China’s manufacturing industry because of China’s intelligent manufacturing environment. It is believed that this research has reached a reliable comprehensiveness that can help scholars and practitioners establish new research directions and evaluate their work in CMfg-A.

Prior studies ignore the identification and analysis of development process and internal characteristics for the current development of CMfg-A, including the main layers identification of different CMfg-As and the transformation process analysis of these main layers, and in-depth analysis of the inner essence of CMfg-A (such as its elements, relationships, structure and functions). This study addresses these limitations and provides a comprehensive literature review.