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The article attempts to study the current status and future prospects of logistics providers in the whole country as well as a comparatively developed Chinese city (Tianjin); reveal the disparities between China and Tianjin, as well as local firms and their foreign counterparts; and identify the challenges faced by Chinese logistics providers and offer managerial implications for logistics providers in an increasingly competitive environment.

This research is based on two surveys conducted in China and Tianjin, respectively, under the support from government authorities. Comparative analyses were conducted to ascertain the differences between logistics firms in China and developed countries, as well as regional differences within China.

The results reveal that Chinese logistics providers depend heavily on transportation and warehousing businesses but lack value‐added services and logistics information management. Rate setting ranks highly in provider priority while the importance of lead‐time performance is largely ignored. Significant regional differences in logistics exist and there is a long way for Chinese logistics providers to go in achieving international service standards. Most local firms wish to establish strategic alliances to enhance competitiveness.

This research enriches the literature by investigating the current status and future prospects of logistics service providers in a transitional economy. China being an emerging player in the world economy, an understanding and assessment of China's logistics service providers is appropriate and timely. It offers invaluable information and implications for local providers, government authorities and foreign logistic service providers that are interested in the market.

Based on customer value theory, this paper aims to propose and test a conceptual model of the relationship between third‐party logistics (3PL) provider customer orientation and customer firm logistics improvement.

The 3PL provider customer orientation is conceptualized as a higher, second‐order construct made up of four key logistics‐driven first‐order indicators: service variety, information availability, timeliness, and continuous improvement. A survey‐based approach is utilized to collect data from managers at 124 manufacturing customer firms in the People's Republic of China; structural equation modeling is performed to assess measures and test the hypothesized relationships.

Chinese 3PL provider customer orientation significantly influences customer firm logistics improvement.

Findings are based on single source perceptual data from customer firm key respondents. Tests indicate that common method bias is not a problem.

At a time when market pressure is compelling Mainland Chinese 3PL providers to upgrade and expand service offerings, 3PLs with a strong customer orientation create significant value for customers through superior execution on key elements of logistics service.

The paper responds to calls for additional theoretically driven assessment of market orientation in logistics service provider firms by identifying explicit behavioral manifestations of 3PL customer orientation that enhance customer firm logistics performance.

Though resource based view (RBV) has been applied extensively in supply chain studies to examine how firms utilize logistics resources to attain superior performance, relatively little attention has been directed to exploring the effects of operational routines on logistics and supply chain (L&SC) competencies. The purpose of this paper is to examine the causal linkages between operational routines and L&SC competencies of Chinese logistics service providers (LSPs).

A conceptual model on the relationships between operational routines and L&SC competencies was developed based on RBV. In total, 76 valid responses from a survey of Chinese LSPs provided the empirical data for the testing of the formulated hypotheses. Confirmatory factor analysis was used to develop the constructs for the model and hierarchical multiple regression analysis was performed to test the hypothesized relationships.

Not all operational routines were drivers of L&SC competencies in the Chinese logistics market. Processes for increasing responsiveness are most important in contributing to building positioning, distribution support and agility competencies. Processes for increasing flexibility are only effective in developing positioning competency, while performance benchmarking has little contribution to competency building in the Chinese market. ICT support strengthens the relationship between performance benchmarking and distribution support, but weakens that between processes for increasing flexibility and distribution support as well as that between processes for increasing responsiveness and agility.

This study raises more questions than it attempts to answer, opening up a number of horizons for further research into the logistics market of China. Several follow‐up studies have been suggested, including a multiple case study on how Chinese LSPs contrive their operational routines to respond to the exigencies of market situations.

Findings from this study have significant managerial implications in resource investment and competency building to generate competitive advantage in the Chinese logistics market.

This research sheds new insights on the routine‐capability‐competency building chain in China's fragmentary logistics industry. It indicates that despite over three decades of economic reform, and ascension to the World Trade Organization, China remains a distinctively unique market environment with ingredients for operation success vastly different from those of the developed economies.

The purpose of this paper is to support companies’ risk-informed selection of a logistics solution to operate in China via cross-border e-commerce (CBEC).

Decision theory is applied to the recent field of CBEC. This theoretic setup involves a decision maker who must choose among a set of alternatives, whose consequences depend on uncertain factors (Savage, 1954). The study develops an activity-based model to calculate logistics costs in a deterministic setting. Simulations and probabilistic sensitivity analyses are later performed to evaluate the impact of uncertainty.

There are four main solutions to enter China, determined by the adopted international transport mean and the presence of a local warehouse. The most important risk factors affecting the choice of the logistics solution are change of CBEC regulation, product value, expected service level and demand level.

From a theoretical perspective, this study improves CBEC literature, so far characterised by descriptive papers, often lacking industry focus or empirical exploration. It also provides new application opportunities for decision theory, whereas previous contributions have proposed different theoretical approaches, such as transaction cost or institutional theory. From a practical viewpoint, the paper is the first to compare the costs of the main logistics solutions to sell online to China, by taking uncertainty into account. The results can be used to better understand the differences among solutions and identify the most critical parameters. Finally, this research provides some observations for policy implementation.

The purpose of this paper is to investigate the extent to which research opportunities on China's logistics have been identified in the field.

In order to fulfill the research objective, a literature-based survey was executed in eight peer-reviewed logistics and supply chain management journals during the 2001-2012 timeframe. In total, 91 articles were examined and analyzed from three perspectives: research focus, theoretical base and methodological approach. A content analysis was used to classify and assess the analytical units with selected examples from the articles surveyed.

The analysis reveals that a number of research foci have been addressed, but there are some fertile areas that researchers could explore in view of the evolution of logistics and transitional trends in present-day China. Theory applications were applied in few papers, showing a low rate of usage of theories. Different research techniques have been applied, but greater methodological rigor is expected to be achieved, given the unique research setting in China.

While the study has consulted the major logistics journals in the logistics field in which researchers aim to pursue their publications regarding China-based logistics research, it should be noted that contributions in other journals may have been missed.

The study sheds new light on the research needs and opportunities for advancing China-based logistics research; for those researchers interested in China's logistics, it provides options which may lead to further, valuable research in this area.

This paper represents the first attempt to examine a body of literature on China-based logistics research. It provides implications for future study.

Although well established in North America and Europe, the study of supply chain management (SCM) is still at a relatively early stage in its development in China. The transformation and rapid growth of the Chinese economy has, nevertheless, created major supply chain challenges for the country making SCM a very fertile area of business research. In Western countries, research on SCM is now mature and underpinned by a solid body of theory. The purpose of this paper is to examine the extent to which research on SCM in China has also developed a theoretical basis.

The research involved a systematic review of 150 papers published in 18 journals in the fields of SCM, logistics, operations management and marketing during the period 2004-2014. A three-step process was adopted to select appropriate journals, identify relevant articles and classify them in terms of their theoretical content.

The study has confirmed that, because of its unique economic, political and cultural setting, supply chain development in China has presented new research challenges. Many examples were found of researchers conducting quasi-experiments to test the applicability of established theories to Chinese supply chains while others have tried to develop new ones that are more closely aligned with the Chinese economy and management practices. Researchers have exhibited a heavy reliance on existing theories, with relatively few attempting to customise them to the Chinese context or to construct new ones.

Given the broad scope of SCM, it is possible that the journal and paper selection processes have accidentally screened out relevant papers. The total sample of papers is, nevertheless, large for an explorative study of this type and should, therefore, give an overall impression of the level of theory development in Chinese SCM research.

This study provides a general framework within which to assess the application and development of theories in the Chinese SCM context. It is principally concerned with three components: the SCM phenomena studied, the Chinese business environment and the theoretical contribution of the research. The paper is targeted more at an academic audience than practitioners, though provides an overview of the research so far undertaken on SCM in China that should be of wider interest.

This study is the first of its kind to review China-based SCM research systematically from the perspective of theory development. It should support the evolution of SCM theory not only in China but also more generally.

The purpose of this paper is to examine the extent to which theory-driven supply chain management (SCM) research is of practical relevance. It does this on the basis of empirical research in China.

A two-pronged approach was adopted. First, 57 theory-driven SCM studies based in China published in ten leading journals between 2006 and 2015 were surveyed. Second, a questionnaire survey of Chinese managers identified their practical concerns and assessed their alignment with the content of the academic papers.

Some academic research on SCM does probe industry-relevant problems. From an academic perspective, this confirms that theory-driven SCM research can be of practical value. Overall, however, the survey found that much of the SCM research works do not translate into actionable knowledge for practitioners. Academic research in this field could pursue a more pragmatic path and enhance its practical utility. Two critical components of this path, “practical observation” and “practical verification,” are highlighted.

As the literature review was confined to ten leading journals, relevant papers in other journals were possibly excluded. The research was confined to China and so the results are not necessarily generalizable to other countries.

Chinese academics and practitioners could collaborate in defining research agendas and directions. This would help researchers direct their theory building to issues of relevance to business.

To the best of the authors’ knowledge, this is the first study to investigate the relevance of theory-driven SCM research from academic and practitioner perspectives in China. It shows how this research might have greater impact on business practice.

Managing container shipping logistics requires people with good competencies, especially in the time of new challenges. The purpose of this paper is to validate a new framework of competencies for container shipping logistics professionals.

The competency framework was proposed through a comprehensive literature review process followed by in-depth interviews with senior maritime logistics executives both in Singapore and South Korea. It contains three groups of business-, logistics- and management-related competencies, with each group further being classified into generalist and maritime-specific skills and knowledge. A confirmatory survey was also conducted in both countries. Data were analyzed using the SPSS software and thematic analysis technique.

It was found that all competencies proposed in this framework are important and perceived to contribute to work performance of container shipping logisticians. Findings also revealed that those competencies related to management are more important and can contribute to work performance of container shipping logisticians more than those of logistics and business nature.

The proposed and validated framework is original as it is the first framework for container shipping logisticians. This lays the background for future research on competency-based education and training programs for logisticians in container shipping logistics and other sectors of the maritime supply chain. Findings of this research can help senior management identify important competencies which are critical for container shipping logisticians to acquire, and design subsequent training and education programs accordingly.

New services design and development are difficult to plan, execute, measure and evaluate. Particularly, new services that are capital-intensive and involve a long gestation and development time are considered extremely risky. The purpose of this paper is to discuss a list of innovative practices in various managerial aspects in designing, planning and development of a large scale infrastructure intensive public transportation service. A contemporary new public transportation service development is discussed as evidence of proven and benchmarked criteria.

This is a technical paper, where theoretical foundations of best practices in new service development project are discussed and supported by practice-based evidences from a real-life urban transportation project. A case study approach is adopted with secondary data.

Worldwide during and after economic recession of 2008, several projects were stalled or abandoned. The inference through this work is that through efficient management practices, a large capital-intensive new service development project can be made successful even during a turbulent economy in a region marred by more challenges than elsewhere.

Several issues in large scale services development, such as urban transportation are domain specific. Some of the issues faced in urban transportation are common to several Gulf countries; therefore the policy guidelines, managerial practices and development strategies reported in this paper can be replicated in many of them. The commercial impact of the service project is a significant drive towards fuel conservation and to save huge amounts of productive time.

Public transportation with a high quality of networked service improves the quality of life to a large extent. Unless certain measurable demands are not met, an affluent society is less likely to endorse public transportation. In addition, endorsement of public transportation is been promoted in several parts of the world as a drive towards a green, energy efficient, low-carbon emission and sustainable environment.

To the best of the authors’ knowledge, new services planning and development is a key operations management topic, on which very little is written about. Particularly no other paper has presented a real-world large scale infrastructure intensive project development to this detail, and along with a theoretical background to benchmark performance and development practices.