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Article
Publication date: 24 July 2019

François L'Écuyer, Louis Raymond, Bruno Fabi and Sylvestre Uwizeyemungu

Within the manufacturing sector, small- and medium-sized enterprises (SMEs) face specific challenges with regard to their strategic HRM capabilities. In this context, an emerging…

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Abstract

Purpose

Within the manufacturing sector, small- and medium-sized enterprises (SMEs) face specific challenges with regard to their strategic HRM capabilities. In this context, an emerging issue for both researchers and practitioners regards HR information systems (HRIS), i.e. the deployment of strategic IT capabilities to enable the firm’s high-performance work system (HPWS) capabilities and thus improve the performance of its HR function. The purpose of this paper is to address this issue by using a capability-based mediation perspective to study the strategic alignment of HR and IT.

Design/methodology/approach

A survey study of 206 manufacturing SMEs was realized and the data thus obtained was analyzed through structural equation modeling.

Findings

Results confirm that the HRIS capabilities of SMEs influence the performance of the HR function through their strategic alignment with the HPWS capabilities of these enterprises.

Practical implications

The results suggest that the manufacturing SMEs most active in developing their HRIS capabilities while developing their HPWS capabilities are most likely to develop a competitive advantage through the improved performance of their HR function. This is especially important in a time when firms of all sizes across the globe are waging a “war for talent,” and are enabled to do so by their strategic use of IT.

Originality/value

The results of the study constitute a valid basis for prediction and prescription with regards to the strategic alignment of human and IT resources.

Details

Employee Relations: The International Journal, vol. 41 no. 5
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 20 February 2009

Bruno Fabi, Louis Raymond and Richard Lacoursière

This paper seeks to take a Gestalts perspective to analyze the alignment between the HRM practices and strategic capabilities of SMEs.

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Abstract

Purpose

This paper seeks to take a Gestalts perspective to analyze the alignment between the HRM practices and strategic capabilities of SMEs.

Design/methodology/approach

Based on Miles and Snow's adaptive cycle, this study examines the coherence of HRM practices with the strategic capabilities of manufacturing SMEs (n=176) in terms of products, markets, and networks. A principal component factor analysis was first made to reduce the HRM practices into a lesser number of factors. A clustering algorithm was then used to determine three groups of SMEs or Gestalts. Finally, an a posteriori examination of the performance of each group was made.

Findings

SMEs align their HRM practices with their realized strategy within three configurations, namely local, international, and world‐class SMEs. Regardless of their strategic choices, these SMEs achieve comparable levels of performance.

Research limitations/implications

The Gestalts perspective seems effective in its capacity to describe the role of the HRM function. While the firms surveyed are fairly representative of Canadian manufacturing SMEs, there might yet exist a bias in that these are firms that have chosen to undertake a benchmarking exercise.

Originality/value

The study is one of the first to use Miles and Snow's adaptive cycle as a foundation to specify the type of activities that researchers should consider in assessing the SME's overall degree of strategic alignment. A practical implication for owner‐managers is that their strategic choices in terms of product innovation, market expansion or network extension must be inter‐linked with the development of their HRM practices.

Details

Journal of Small Business and Enterprise Development, vol. 16 no. 1
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 1 February 1992

Bruno Fabi

Considers the factors which affect the success or failure of QCs. Analyses international QC experience through empirical literature reporting field results in various European…

194

Abstract

Considers the factors which affect the success or failure of QCs. Analyses international QC experience through empirical literature reporting field results in various European, North American and Australasian countries. Summarizes a process aimed at identifying the main contingency factors likely to influence the QCs, since their smooth operation depends on a variety of economic, organizational and psychological contingency factors. Overall, the results suggest the predominance of external environmental and organizational factors over group or individual‐related factors. A final major trend points to the key importance of contingency factors at the pre‐introduction and introduction phases of QCs.

Details

International Journal of Quality & Reliability Management, vol. 9 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 April 2014

Placide Poba-Nzaou, Louis Raymond and Bruno Fabi

This study aims to explore the process of open source software (OSS) adoption in small- and medium-sized enterprises (SMEs), and more specifically open source enterprise resource…

1424

Abstract

Purpose

This study aims to explore the process of open source software (OSS) adoption in small- and medium-sized enterprises (SMEs), and more specifically open source enterprise resource planning (ERP) as a “mission critical” OSS application in manufacturing. It also addresses the fundamental issue of ERP risk management that shapes this process.

Design/methodology/approach

The approach is done through an interpretive case study of a small Canadian manufacturer that has adopted an open source ERP system.

Findings

Interpreted in the light of the IT risk management, OSS and packaged application adoption literatures, results indicate that the small manufacturer successfully managed the adoption process in a rather intuitive manner, based on one guiding principle and nine practices. In analyzing the data, diffusion of innovation theory appeared to fit rather well with the situation observed and to offer rich insights to explain the mission-critical OSS adoption process.

Research limitations/implications

A single case study of successful IT adoption should be eventually counterbalanced by future cases considered to be partial or total failures, using a wider multiple case study approach for comparative purposes. And this should include alternative theoretical interpretations and more detailed empirical work on the extent to which the distinctive features of OSS make its adoption more or less risk-laden. This initial effort should also be followed by further research on mission-critical OSS adoption in contexts other than SMEs (e.g. healthcare organizations) and other than ERP (e.g. customer-relationship management).

Practical implications

This research confirms that open source is a credible alternative for SMEs that decide willingly or under external pressure to adopt a mission-critical system such as ERP. Moreover, it suggests that a high level of formalization is not always necessary.

Originality/value

The authors argue that rich insights into the dynamics of the mission-critical OSS adoption process can be obtained by framing this process within an IT risk management context.

Details

International Journal of Operations & Production Management, vol. 34 no. 4
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 3 August 2015

Bruno Fabi, Richard Lacoursière and Louis Raymond

The purpose of this paper is to increase the understanding of the influence of high-performance work systems (HPWS) upon job satisfaction (JS), organizational commitment (OC) and…

4410

Abstract

Purpose

The purpose of this paper is to increase the understanding of the influence of high-performance work systems (HPWS) upon job satisfaction (JS), organizational commitment (OC) and intention to quit (QI).

Design/methodology/approach

The data come from a questionnaire administered to 730 employees in different organizations. All questionnaires were administered “live,” in the presence of one or more members of the research team, with the ability to answer any of the respondents’ clarification questions.

Findings

The results of this study allow the authors to better understand how the effects of HPWS are exerted on the intention to quit by highlighting the mediating role played by JS and OC. In addition, the results demonstrate a synergistic effect of HPWS, meaning that the combined effects of three sets of HR practices (skill-enhancing, motivation-enhancing and opportunity-enhancing practices) is greater than the sum of each set taken individually.

Research limitations/implications

The cross-sectional nature of the study prevents the authors from inferring true causality between human resource management (HRM) practices and the attitudes and behaviors of employees. Only a longitudinal study measuring levels of JS, OC and quit intention before and after implementation of such practices would establish such causality.

Practical implications

For leaders and managers of organizations seeking to reduce the rate of employee turnover, the results are eloquent: increased investment in a HPWS can significantly improve JS, helping to increase OC and reduce intention to quit. In the prevailing context of “talent war,” organizations that are the most proactive in the implementation of HRM systems, that is, systems designed to improve the skills of employees, to motivate them to use these skills and to empower them in their decision making at work, will be the employers that are more likely to retain skilled employees.

Originality/value

This paper focusses on the complementary rather than aggregate effects of three sets of HRM practices, thus contributing to the discussion on the notion of complementarity among HRM practices, a notion that has been called into question in certain studies.

Details

International Journal of Manpower, vol. 36 no. 5
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 25 July 2008

Placide Poba‐Nzaou, Louis Raymond and Bruno Fabi

In order to deepen the knowledge and further advance theory on enterprise resource planning (ERP) implementation in small‐ to medium‐sized enterprises (SMEs), this paper seeks to…

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Abstract

Purpose

In order to deepen the knowledge and further advance theory on enterprise resource planning (ERP) implementation in small‐ to medium‐sized enterprises (SMEs), this paper seeks to explore the following question: what can be done to minimize the risk of ERP system implementation, from the adoption stage onwards, in a small manufacturing firm?

Design/methodology/approach

The research method is based on a positivist holistic single‐case design in order to perform an initial test of a process model of ERP system adoption by SMEs. The unit of analysis selected by purposeful sampling is a small manufacturing business.

Findings

In attempting to minimize the risk of ERP implementation, the small manufacturing firm applied three principles, eight policies and ten specific practices in adopting ERP.

Research limitations/implications

The research design, based upon a single‐case study, imposes care in generalizing the results of the study. This design, however, allowed the identification and understanding of the risk of ERP from a managerial/practical standpoint, as opposed to a research/theoretical standpoint.

Practical implications

In managerial terms, the results show that highly formalized management is not necessary to minimize ERP implementation risk in the context of SMEs.

Originality/value

Few studies have focused on the adoption process within the ERP implementation cycle. The proposed model, as validated empirically in this study, adds to the understanding of this process in small‐manufacturing firms, especially as regards the minimization of implementation risk from the adoption stage onwards.

Details

Business Process Management Journal, vol. 14 no. 4
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 June 1994

John McDonnell

Examines the background to TQM, principally from the perspective of theDeming method. Closes with a brief comment about the application of TQMin McDonnell’s home territory of…

868

Abstract

Examines the background to TQM, principally from the perspective of the Deming method. Closes with a brief comment about the application of TQM in McDonnell’s home territory of Australia – a topic which will be pursued in greater detail in a subsequent article.

Details

Managing Service Quality: An International Journal, vol. 4 no. 3
Type: Research Article
ISSN: 0960-4529

Keywords

Article
Publication date: 1 March 1985

Through a survey of 200 employees working in five of the thirty establishments analysed in previous research about the microeconomic effects of reducing the working time (Cahier…

18778

Abstract

Through a survey of 200 employees working in five of the thirty establishments analysed in previous research about the microeconomic effects of reducing the working time (Cahier 25), the consequences on employees of such a reduction can be assessed; and relevant attitudes and aspirations better known.

Details

International Journal of Manpower, vol. 6 no. 3
Type: Research Article
ISSN: 0143-7720

Open Access
Article
Publication date: 30 June 2022

Norita Ahmad and Arief M. Zulkifli

This study aims to provide a systematic review about the Internet of Things (IoT) and its impacts on happiness. It intends to serve as a platform for further research as it is…

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Abstract

Purpose

This study aims to provide a systematic review about the Internet of Things (IoT) and its impacts on happiness. It intends to serve as a platform for further research as it is sparse in in-depth analysis.

Design/methodology/approach

This systematic review initially observed 2,501 literary articles through the ScienceDirect and WorldCat search engines before narrowing it down to 72 articles based on subject matter relevance in the abstract and keywords. Accounting for duplicates between search engines, the count was reduced to 66 articles. To finally narrow down all the literature used in this systematic review, 66 articles were given a critical readthrough. The count was finally reduced to 53 total articles used in this systematic review.

Findings

This paper necessitates the claim that IoT will likely impact many aspects of our everyday lives. Through the literature observed, it was found that IoT will have some significant and positive impacts on people's welfare and lives. The unprecedented nature of IoTs impacts on society should warrant further research moving forward.

Research limitations/implications

While the literature presented in this systematic review shows that IoT can positively impact the perceived or explicit happiness of people, the amount of literature found to supplement this argument is still on the lower end. They also necessitate the need for both greater depth and variety in this field of research.

Practical implications

Since technology is already a pervasive element of most people’s contemporary lives, it stands to reason that the most important factors to consider will be in how we might benefit from IoT or, more notably, how IoT can enhance our levels of happiness. A significant implication is its ability to reduce the gap in happiness levels between urban and rural areas.

Originality/value

Currently, the literature directly tackling the quantification of IoTs perceived influence on happiness has yet to be truly discussed broadly. This systematic review serves as a starting point for further discussion in the subject matter. In addition, this paper may lead to a better understanding of the IoT technology and how we can best advance and adapt it to the benefits of the society.

Details

Digital Transformation and Society, vol. 1 no. 1
Type: Research Article
ISSN: 2755-0761

Keywords

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