Search results
1 – 9 of 9François L'Écuyer, Louis Raymond, Bruno Fabi and Sylvestre Uwizeyemungu
Within the manufacturing sector, small- and medium-sized enterprises (SMEs) face specific challenges with regard to their strategic HRM capabilities. In this context, an emerging…
Abstract
Purpose
Within the manufacturing sector, small- and medium-sized enterprises (SMEs) face specific challenges with regard to their strategic HRM capabilities. In this context, an emerging issue for both researchers and practitioners regards HR information systems (HRIS), i.e. the deployment of strategic IT capabilities to enable the firm’s high-performance work system (HPWS) capabilities and thus improve the performance of its HR function. The purpose of this paper is to address this issue by using a capability-based mediation perspective to study the strategic alignment of HR and IT.
Design/methodology/approach
A survey study of 206 manufacturing SMEs was realized and the data thus obtained was analyzed through structural equation modeling.
Findings
Results confirm that the HRIS capabilities of SMEs influence the performance of the HR function through their strategic alignment with the HPWS capabilities of these enterprises.
Practical implications
The results suggest that the manufacturing SMEs most active in developing their HRIS capabilities while developing their HPWS capabilities are most likely to develop a competitive advantage through the improved performance of their HR function. This is especially important in a time when firms of all sizes across the globe are waging a “war for talent,” and are enabled to do so by their strategic use of IT.
Originality/value
The results of the study constitute a valid basis for prediction and prescription with regards to the strategic alignment of human and IT resources.
Details
Keywords
Bruno Fabi, Louis Raymond and Richard Lacoursière
This paper seeks to take a Gestalts perspective to analyze the alignment between the HRM practices and strategic capabilities of SMEs.
Abstract
Purpose
This paper seeks to take a Gestalts perspective to analyze the alignment between the HRM practices and strategic capabilities of SMEs.
Design/methodology/approach
Based on Miles and Snow's adaptive cycle, this study examines the coherence of HRM practices with the strategic capabilities of manufacturing SMEs (n=176) in terms of products, markets, and networks. A principal component factor analysis was first made to reduce the HRM practices into a lesser number of factors. A clustering algorithm was then used to determine three groups of SMEs or Gestalts. Finally, an a posteriori examination of the performance of each group was made.
Findings
SMEs align their HRM practices with their realized strategy within three configurations, namely local, international, and world‐class SMEs. Regardless of their strategic choices, these SMEs achieve comparable levels of performance.
Research limitations/implications
The Gestalts perspective seems effective in its capacity to describe the role of the HRM function. While the firms surveyed are fairly representative of Canadian manufacturing SMEs, there might yet exist a bias in that these are firms that have chosen to undertake a benchmarking exercise.
Originality/value
The study is one of the first to use Miles and Snow's adaptive cycle as a foundation to specify the type of activities that researchers should consider in assessing the SME's overall degree of strategic alignment. A practical implication for owner‐managers is that their strategic choices in terms of product innovation, market expansion or network extension must be inter‐linked with the development of their HRM practices.
Details
Keywords
Considers the factors which affect the success or failure of QCs. Analyses international QC experience through empirical literature reporting field results in various European…
Abstract
Considers the factors which affect the success or failure of QCs. Analyses international QC experience through empirical literature reporting field results in various European, North American and Australasian countries. Summarizes a process aimed at identifying the main contingency factors likely to influence the QCs, since their smooth operation depends on a variety of economic, organizational and psychological contingency factors. Overall, the results suggest the predominance of external environmental and organizational factors over group or individual‐related factors. A final major trend points to the key importance of contingency factors at the pre‐introduction and introduction phases of QCs.
Details
Keywords
Placide Poba-Nzaou, Louis Raymond and Bruno Fabi
This study aims to explore the process of open source software (OSS) adoption in small- and medium-sized enterprises (SMEs), and more specifically open source enterprise resource…
Abstract
Purpose
This study aims to explore the process of open source software (OSS) adoption in small- and medium-sized enterprises (SMEs), and more specifically open source enterprise resource planning (ERP) as a “mission critical” OSS application in manufacturing. It also addresses the fundamental issue of ERP risk management that shapes this process.
Design/methodology/approach
The approach is done through an interpretive case study of a small Canadian manufacturer that has adopted an open source ERP system.
Findings
Interpreted in the light of the IT risk management, OSS and packaged application adoption literatures, results indicate that the small manufacturer successfully managed the adoption process in a rather intuitive manner, based on one guiding principle and nine practices. In analyzing the data, diffusion of innovation theory appeared to fit rather well with the situation observed and to offer rich insights to explain the mission-critical OSS adoption process.
Research limitations/implications
A single case study of successful IT adoption should be eventually counterbalanced by future cases considered to be partial or total failures, using a wider multiple case study approach for comparative purposes. And this should include alternative theoretical interpretations and more detailed empirical work on the extent to which the distinctive features of OSS make its adoption more or less risk-laden. This initial effort should also be followed by further research on mission-critical OSS adoption in contexts other than SMEs (e.g. healthcare organizations) and other than ERP (e.g. customer-relationship management).
Practical implications
This research confirms that open source is a credible alternative for SMEs that decide willingly or under external pressure to adopt a mission-critical system such as ERP. Moreover, it suggests that a high level of formalization is not always necessary.
Originality/value
The authors argue that rich insights into the dynamics of the mission-critical OSS adoption process can be obtained by framing this process within an IT risk management context.
Details
Keywords
Bruno Fabi, Richard Lacoursière and Louis Raymond
The purpose of this paper is to increase the understanding of the influence of high-performance work systems (HPWS) upon job satisfaction (JS), organizational commitment (OC) and…
Abstract
Purpose
The purpose of this paper is to increase the understanding of the influence of high-performance work systems (HPWS) upon job satisfaction (JS), organizational commitment (OC) and intention to quit (QI).
Design/methodology/approach
The data come from a questionnaire administered to 730 employees in different organizations. All questionnaires were administered “live,” in the presence of one or more members of the research team, with the ability to answer any of the respondents’ clarification questions.
Findings
The results of this study allow the authors to better understand how the effects of HPWS are exerted on the intention to quit by highlighting the mediating role played by JS and OC. In addition, the results demonstrate a synergistic effect of HPWS, meaning that the combined effects of three sets of HR practices (skill-enhancing, motivation-enhancing and opportunity-enhancing practices) is greater than the sum of each set taken individually.
Research limitations/implications
The cross-sectional nature of the study prevents the authors from inferring true causality between human resource management (HRM) practices and the attitudes and behaviors of employees. Only a longitudinal study measuring levels of JS, OC and quit intention before and after implementation of such practices would establish such causality.
Practical implications
For leaders and managers of organizations seeking to reduce the rate of employee turnover, the results are eloquent: increased investment in a HPWS can significantly improve JS, helping to increase OC and reduce intention to quit. In the prevailing context of “talent war,” organizations that are the most proactive in the implementation of HRM systems, that is, systems designed to improve the skills of employees, to motivate them to use these skills and to empower them in their decision making at work, will be the employers that are more likely to retain skilled employees.
Originality/value
This paper focusses on the complementary rather than aggregate effects of three sets of HRM practices, thus contributing to the discussion on the notion of complementarity among HRM practices, a notion that has been called into question in certain studies.
Details
Keywords
Placide Poba‐Nzaou, Louis Raymond and Bruno Fabi
In order to deepen the knowledge and further advance theory on enterprise resource planning (ERP) implementation in small‐ to medium‐sized enterprises (SMEs), this paper seeks to…
Abstract
Purpose
In order to deepen the knowledge and further advance theory on enterprise resource planning (ERP) implementation in small‐ to medium‐sized enterprises (SMEs), this paper seeks to explore the following question: what can be done to minimize the risk of ERP system implementation, from the adoption stage onwards, in a small manufacturing firm?
Design/methodology/approach
The research method is based on a positivist holistic single‐case design in order to perform an initial test of a process model of ERP system adoption by SMEs. The unit of analysis selected by purposeful sampling is a small manufacturing business.
Findings
In attempting to minimize the risk of ERP implementation, the small manufacturing firm applied three principles, eight policies and ten specific practices in adopting ERP.
Research limitations/implications
The research design, based upon a single‐case study, imposes care in generalizing the results of the study. This design, however, allowed the identification and understanding of the risk of ERP from a managerial/practical standpoint, as opposed to a research/theoretical standpoint.
Practical implications
In managerial terms, the results show that highly formalized management is not necessary to minimize ERP implementation risk in the context of SMEs.
Originality/value
Few studies have focused on the adoption process within the ERP implementation cycle. The proposed model, as validated empirically in this study, adds to the understanding of this process in small‐manufacturing firms, especially as regards the minimization of implementation risk from the adoption stage onwards.
Details
Keywords
Examines the background to TQM, principally from the perspective of theDeming method. Closes with a brief comment about the application of TQMin McDonnell’s home territory of…
Abstract
Examines the background to TQM, principally from the perspective of the Deming method. Closes with a brief comment about the application of TQM in McDonnell’s home territory of Australia – a topic which will be pursued in greater detail in a subsequent article.
Through a survey of 200 employees working in five of the thirty establishments analysed in previous research about the microeconomic effects of reducing the working time (Cahier…
Abstract
Through a survey of 200 employees working in five of the thirty establishments analysed in previous research about the microeconomic effects of reducing the working time (Cahier 25), the consequences on employees of such a reduction can be assessed; and relevant attitudes and aspirations better known.
Norita Ahmad and Arief M. Zulkifli
This study aims to provide a systematic review about the Internet of Things (IoT) and its impacts on happiness. It intends to serve as a platform for further research as it is…
Abstract
Purpose
This study aims to provide a systematic review about the Internet of Things (IoT) and its impacts on happiness. It intends to serve as a platform for further research as it is sparse in in-depth analysis.
Design/methodology/approach
This systematic review initially observed 2,501 literary articles through the ScienceDirect and WorldCat search engines before narrowing it down to 72 articles based on subject matter relevance in the abstract and keywords. Accounting for duplicates between search engines, the count was reduced to 66 articles. To finally narrow down all the literature used in this systematic review, 66 articles were given a critical readthrough. The count was finally reduced to 53 total articles used in this systematic review.
Findings
This paper necessitates the claim that IoT will likely impact many aspects of our everyday lives. Through the literature observed, it was found that IoT will have some significant and positive impacts on people's welfare and lives. The unprecedented nature of IoTs impacts on society should warrant further research moving forward.
Research limitations/implications
While the literature presented in this systematic review shows that IoT can positively impact the perceived or explicit happiness of people, the amount of literature found to supplement this argument is still on the lower end. They also necessitate the need for both greater depth and variety in this field of research.
Practical implications
Since technology is already a pervasive element of most people’s contemporary lives, it stands to reason that the most important factors to consider will be in how we might benefit from IoT or, more notably, how IoT can enhance our levels of happiness. A significant implication is its ability to reduce the gap in happiness levels between urban and rural areas.
Originality/value
Currently, the literature directly tackling the quantification of IoTs perceived influence on happiness has yet to be truly discussed broadly. This systematic review serves as a starting point for further discussion in the subject matter. In addition, this paper may lead to a better understanding of the IoT technology and how we can best advance and adapt it to the benefits of the society.
Details