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The purpose of this paper is to overview key features of grid portals and e‐government portals and assess the potential for using features of the former in the latter. In the context of this paper, grid portals are defined as graphical user interfaces that a user employs to interact with one or more grid infrastructural resources.

The paper classifies grid portals in five categories and two development frameworks and based on this classification overviews ten existing grid portals. The overview covers, where possible, the developers, the objective, the implementation, and the features of the considered grid portals. For e‐government, the paper focuses on the overview of a typical e‐government portal and best design practices. Based on the overview of grid portals and the typical e‐government portal, the paper assesses the potential benefit of grid portals in meeting the critical success factors for e‐government identified as: integration, knowledge management, personalization, and customer engagement. The results are tabulated, analysed, and discussed.

Many of the features of existing grid portals have the potential to be used within an e‐government portal, but the lack of any in‐depth study of the nature of the e‐government application domain (from a technical and social perspective) in‐line with grid development makes this potential far from reachable at this stage. This is disappointing but does highlight opportunities.

This paper motivates a greater in‐depth analysis and study of the potential use of the grid for e‐government. The grid infrastructure promises solutions to various applications domains including e‐government.

This paper explored the potential of a technology infrastructure for e‐government. This exploration is based on a novel dual overview and evaluation of the technology and the application domain. The paper can be a basis and a reference for further research in different areas including, among others: technology infrastructures for e‐government, grid development for various application domains, benchmarking of grid utility and usability for various application domains, grid gateways, and emerging technologies to meet the critical success factors for e‐government.

This paper investigates how manufacturers can develop a learning-to-learn capability for enabling Industry 4.0 adoption.

This research design is guided by our research question: How can manufacturers develop a learning-to-learn capability that enables Industry 4.0 adoption? The authors adopt action research to generate actionable knowledge from a two-year-long action learning intervention at the Danish rooftop window manufacturer VELUX.

Drawing on emergent insights from the action learning intervention, it was found that a learning-to-learn capability based on lean was a core construct and enabler for manufacturers to adopt Industry 4.0 successfully. Institutionalizing an organizational learning scaffold encompassing the intertwined learning processes of systems Alpha, Beta and Gamma served as a significant way to develop a learning-to-learn capability for Industry 4.0 adoption (systematic problem-solving abilities, leaders as learning facilitators, presence of a supportive learning environment and Industry 4.0 knowledge). Moreover, group coaching is a practical action learning intervention for invoking system Gamma and developing leaders to become learning facilitators – an essential leadership role during Industry 4.0 adoption.

The study contributes to theory and practice by adopting action research and action learning to explore learning-to-learn as a core construct for enabling Industry 4.0 adoption and providing a set of conditions for developing a learning-to-learn capability. Furthermore, the study reveals that leaders are required to act as learning facilitators instead of relying on learning about and implementing Industry 4.0 best practices for enabling adoption.

The purpose of this study was to examine the relationship between leisure involvement (LI), conspicuous sport consumption and subjective well-being (SW) for two luxury leisure activities: golf and skiing.

The authors collected data from Guangdong Province (golf, n = 342) and Jilin Province (skiing, n = 310) and examined the proposed model using structural equation modeling (SEM) and tested the mediating effect of conspicuous sport consumption using bootstrapping method.

The findings show that the proposed model explained the relationships among LI, conspicuous sport consumption and SW. Furthermore, the findings suggest that LI and conspicuous consumption (CC) can elevate sport participants' perception of SW, enriching leisure-class theory.

The authors’ findings contribute to the domain of CC in sport participant and leisure research and provide significant implications for the sport tourism marketers.

Significant transitions in firms (e.g. outsourcing) may impact the relative importance of production and inventory assets, affecting the hierarchical separation of planning decisions. The purpose of this paper is to contribute to planning literature by investigating how the production system and the planning environment influence the performance difference between hierarchical and monolithic planning. Further, it seeks to reduce the prevailing theory-practice gap in tactical planning.

Through an action research study, a monolithic model integrating tactical production planning decisions, subject to upstream supply chain constraints, with strategic investments decisions was developed, tested and implemented in a global OEM. Using the developed model and a measure of the capital cost of production assets relative to the cost of holding inventory, it is numerically examined how the production system and planning environment influence the performance of hierarchical and monolithic planning.

The research demonstrates the potential of integrating decisions and reveals significant performance differences between hierarchical and monolithic planning for firms with low capital cost relative to inventory holding cost.

The findings suggest a fit between planning processes, the production system and planning environment. Future research should empirically validate the findings and propositions.

The paper combine capital investments and production planning decisions, which usually transpire at different hierarchical levels and on different time-horizons, and investigates the consequences of hierarchical separation through a real-life validated case and numerical analysis.

Wellness tourism offers opportunities for consumers to explore the self. This paper aims to explore how identity transitions occur in a liminal tourism space – a holistic wellness retreat.

The authors adopt a qualitative methodology, including in-depth semi-structured interviews supplemented by various projective techniques. Following an interpretivist approach, eight consumers were interviewed at the commencement and the completion of a holistic wellness retreat stay. Participant observation was also undertaken during the retreat programme.

The paper shows an identity transition is facilitated by the liminal space of the holistic wellness retreat and further shaped by self-work during the retreat. As participants gain new knowledge on the self and start living “consciously”, they gain a sense of vision, clarity and direction to a new self, wherein identity transition is a starting point and a process of change rather than an end goal.

While much past research views tourism activities as mainly “play”, the findings reveal the holistic wellness retreat experiences as both identity play and identity work. This paper provides theoretical insights into the process from identity play to identity work and what makes this process effective for identity transition.

The big changes over recent years and their rapid development in Food Retailing have resulted in different shopping practices, for the institution, the hotel, restaurant and the home. Different cuisines have developed, foods purchased, both in cooking practices and eating habits, especially in the home. Gone are the old fashioned home economics, taking with them out of the diet much that was enjoyed and from which the families benefitted in health and stomach satisfaction. In very recent times, the changes have become bigger, developments more rapid, and the progress continues. Bigger and bigger stores, highly departmentalised, mechanical aids of every description, all under one roof, “complex” is an appropriate term for it; large open spaces for the housewife with a car. The development is in fact aimed at the bulk buyer — rapid turnover — the small household needs, not entirely neglected, but not specially catered for. Daily cash takings are collosal. This is what the small owner‐occupied general store, with its many domestic advantages, has come to fall in the late twentieth century.

Tamil Nadu, the southern provincial state of India attracts the highest number of domestic as well as international tourist to India. Chennai, the capital city of Tamil Nadu is the much sought-after destination for tourists and attracts a large number of visitors. Considering the transformational role of tourism with its focus on community-in-need, tourism can usher opportunities for both not-for-profit and for-profit social entrepreneurship (SE). At this juncture, the number of poor people in the city is relevant, which is almost 40% of the population seeking livelihood opportunities. SE operating for-profit model is often construed sustainable and appropriate in the context of tourism. Considering the relevance of such innovative actional approaches, this study aims to explore the potential of for-profit SE in the the city of Chennai.

The study adopted the exploratory sequential method. The social drivers and challenges of SE in Chennai were explored through expert in-depth interview and the dimensions of challenges were explored through factor analysis.

The study result indicates that the social drivers of SE in tourism can be broadly classified into concurrent social drivers and latent social drivers, which encompass the potential for social bricoleur, social constructionist and social engineer typologies. There are five dimensions for the challenges for institutionalizing tourism-based SE in the city of Chennai i.e. community concerned, industry specific, sustainability centric, governance oriented and collaboration centered. The study concluded with future directions for the institutionalizing SE, creating social value and fostering community-level transformation in tune with sustainable development goals (SDGs) in tourist destinations of the city of Chennai.

The study considered existing wage employees of various vendors in tourist destinations of the city with an assumption that these wage employees are interested in entrepreneurship possibility.

SE assumes relevance in the context of inclusive tourism and toward the attainment of SDGs through tourism, as an economic activity. The outcome of the study can be a catalyst to stimulate alternative business models for local development; persuading existing business enterprises to follow more responsible business practices in city destinations, thus promoting more pragmatic socio-economic outcomes to the underprivileged, through tourism.

Social drivers and challenges are unique in the context of tourism especially in the Indian context as there was no such attempt to consolidate these aspects as a move toward inclusive tourism by strengthening the grass-root level participation.

The purpose of this paper is to extend the People Value Stream concept further by developing a view of what the world would look like through the eyes of a positive psychology employee-centred lens. The authors hope to provide a frame for further discussion, research and practical application in this area.

In this conceptual paper, the authors draw on their collective 120 plus years of experience with Lean and Human Resource Management through leading, teaching, researching and consulting in the area.

The People Value Stream concept is extended here by ideating how the “Voice of the Employee” could be used to enhance the existing knowledge of Lean. Relying on a range of cognitive psychological theories, particularly Self-Determination Theory, the authors show how it might be possible to develop a highly engaged workforce primarily by unlocking their intrinsic motivation through a “Self-Development and Growth Cycle”. This cycle is the people-improvement version of the seminal Deming process-improvement PDCA cycle. It can be applied within a job crafting “Personal Cockpit”. The authors also highlight a range of outputs and wider implications that create a pull for team leaders and senior management wishing to move to a real Servant Leader model. It will also help those developing and supporting people-related policies and procedures both within organisations and in trade unions.

This paper turns the existing literature about people within Lean upside down. To the best of the authors’ knowledge, for the first time in an academic paper, it discusses what would be the implications for the Lean world if the authors truly started understanding and deploying the explicit “Voice of the Employee” rather than just the established Lean “Voice of the Owner”-led Hoshin Kanri approach. The authors show how a lack of knowledge in these areas by the Lean community is limiting Lean’s engagement of people and its sustainability.