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Book part
Publication date: 4 August 2014

Steven Pike

With increasing investments being made in brand development by destination marketing organisations (DMO) since the 1990s, including rebranding and repositioning, more research is…

Abstract

With increasing investments being made in brand development by destination marketing organisations (DMO) since the 1990s, including rebranding and repositioning, more research is necessary to enhance understanding of how to effectively monitor destination brand performance over time. This chapter summarises key findings from a study of brand performance of a competitive set of destinations, in their most important market, between 2003 and 2012. Brand performance was measured from the perspective of consumer perceptions, based on the concept of consumer-based brand equity (CBBE). The results indicated almost no change in perceptions of the five destinations over the 10-year period. Due to the commonality of challenges faced by DMOs worldwide, it is suggested the CBBE hierarchy provides destination marketers with a practical tool for evaluating brand performance over time; in terms of measures of effectiveness of past marketing communications, as well as indicators of future performance.

Details

Tourists’ Perceptions and Assessments
Type: Book
ISBN: 978-1-78350-618-7

Keywords

Book part
Publication date: 11 June 2009

Kevin Lane Keller

In part because of the complexity and large risks involved, branding plays an important role in business-to-business (B2B) markets. Although marketers of B2B brands must do many…

Abstract

In part because of the complexity and large risks involved, branding plays an important role in business-to-business (B2B) markets. Although marketers of B2B brands must do many of the things that marketers of any kind of product or service must do, six guidelines that are more unique to B2B settings can be defined.

First, the entire organization should understand and support branding and brand management. Employees at all levels and in all departments must have a complete, up-to-date understanding of the vision for the brand and their role. A brand mantra – a short three- to five-word summary of the essence of a brand – can help with this vertical and horizontal alignment.

Second, a corporate branding strategy should be adopted if possible with a well-defined brand hierarchy. Ideally, sub-brands would be created that combined a well-known and highly credible corporate brand name with descriptive product modifiers.

Third, to avoid falling into a commoditization trap, sufficient differentiation must be established to justify price premiums. To sustain that premium, it may be necessary to “frame” value perceptions to ensure that customers appreciate a brand's differences. Fourth, one often overlooked means of differentiation is to link brands to relevant non-product-related brand associations related to customer service, well-respected customers, or clients, etc.

Fifth, emotional associations related to a sense of security, social or peer approval, and self respect can also be linked to the brand and serve as sources of brand equity. Finally, customers must be carefully segmented both within and across companies and tailored marketing programs developed for these different segments.

Adopting these six guidelines will increase the likelihood of creating a strong B2B brand, reaping all the benefits that such an achievement entails.

Details

Business-To-Business Brand Management: Theory, Research and Executivecase Study Exercises
Type: Book
ISBN: 978-1-84855-671-3

Content available
Book part
Publication date: 12 February 2018

Pete Canalichio

Abstract

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Expand, Grow, Thrive
Type: Book
ISBN: 978-1-78743-782-1

Book part
Publication date: 20 January 2011

Xuehua Wang and Zhilin Yang

This study aims to investigate the relationships among corporate-brand credibility, product-brand personality, and purchase intention, specifically in China's auto industry. A…

Abstract

This study aims to investigate the relationships among corporate-brand credibility, product-brand personality, and purchase intention, specifically in China's auto industry. A large-scale survey was conducted in four major Chinese Mainland cities: Beijing, Shanghai, Guangzhou, and Chengdu. A total of 800 questionnaires were distributed for the study. Ultimately, 477 usable cases were collected for a 60 percent response rate. Results reveal that corporate-brand credibility and product-brand personality have direct positive effects on purchase intention. Furthermore, corporate-brand credibility acts as a positive moderator in the relationship between product-brand personality and purchase intention. This chapter offers new theoretical insights into the influential factors affecting consumers' purchase intentions by testing the moderating effect of corporate-brand credibility in the relationship between product-brand personality and purchase intention. It further provides useful suggestions to companies on brand credibility and personality issues.

Details

International Marketing
Type: Book
ISBN: 978-0-85724-448-2

Keywords

Abstract

Details

Expand, Grow, Thrive
Type: Book
ISBN: 978-1-78743-782-1

Book part
Publication date: 1 March 2023

Anatoliy B. Yaroshchuk, Azamat Yu. Guliev and Mikhail N. Mikhaylenko

The chapter aims to consider current approaches to brand management and brand value assessment with substantive analysis of the positions of Russian and foreign scientists.

Abstract

Purpose

The chapter aims to consider current approaches to brand management and brand value assessment with substantive analysis of the positions of Russian and foreign scientists.

Design/Methodology/Approach

Considering the numerous definitions outlined in scientific and educational literature, the author's definition of the term ‘brand’ is given; the history of development and current approaches to the definition and identification of the role and importance of branding in large international and domestic companies are analysed; attention is focused on the features and stages of branding in companies. Particular attention is paid to the essence and relationship of strategic company management and brand valuation.

Findings

The authors reveal proactive branding as a transition from unbranded goods to consumer loyalty. A matrix of brand strategies is drawn up. Professional marketing standards for entrepreneurs are systematised. The management of the brand's life cycle in the matrix ‘profitability – the cost of the brand’ is proposed.

Originality/Value

The authors define prospects and provide recommendations for improving the practice of brand management and brand value assessment, making it possible to increase the effectiveness of strategic marketing business management.

Details

Game Strategies for Business Integration in the Digital Economy
Type: Book
ISBN: 978-1-80262-845-6

Keywords

Abstract

Details

Change and Continuity Management in the Public Sector: The DALI Model for Effective Decision-Making
Type: Book
ISBN: 978-1-78973-168-2

Book part
Publication date: 1 January 2008

Janell D. Townsend

Becoming a scholar is a unique experience for each individual. It does not suddenly happen in the graduate office where you officially submit the final copy of your doctoral…

Abstract

Becoming a scholar is a unique experience for each individual. It does not suddenly happen in the graduate office where you officially submit the final copy of your doctoral dissertation, along with a check for fees payable, and the clerk hands you a small green receipt with a curt, “Congratulations”. It is a journey. A journey, if undertaken properly, that does not really ever end.

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Michigan State University Contributions to International Business and Innovation
Type: Book
ISBN: 978-1-84855-440-5

Content available
Book part
Publication date: 11 June 2009

Abstract

Details

Business-To-Business Brand Management: Theory, Research and Executivecase Study Exercises
Type: Book
ISBN: 978-1-84855-671-3

Book part
Publication date: 25 July 2008

D. Mark Austin and Patricia Gagné

Drawing on ethnographic data collected over a 9-year period, from 1998 through 2006, we examine the foundations of community among a non-geographic, mobile, identity-based…

Abstract

Drawing on ethnographic data collected over a 9-year period, from 1998 through 2006, we examine the foundations of community among a non-geographic, mobile, identity-based community of touring motorcyclists. Although traditionally oriented geographic communities continue to exist, the literature shows a growing trend toward non-geographic, identity-based communities, whose cohesiveness is based on collective identity, in-group/out-group boundaries, shared values, and symbols. Our focus on a mobile identity-based community contributes to this literature by examining a collectivity that is not only non-geographically situated, but is also based on a strong value placed on travel. Within the touring BMW motorcycling community, we found a strong collective identity that was founded on the shared values of adventure touring; long-distance, all weather endurance riding; proficient, and highly skilled riding; and safety. Our findings contribute to the literature on identity-based communities by demonstrating the salience of ritualized interaction that rewards those who conform to (or excel at) group values and reinforces the sense of collective identity that exists among this dispersed, mobile community. Additionally, our research demonstrates that a recreational subculture can provide some of the traditional benefits of community without many of the demands present in the more comprehensive forms of community.

Details

Studies in Symbolic Interaction
Type: Book
ISBN: 978-1-84663-931-9

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