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Article
Publication date: 20 January 2012

Thommie Burström

The purpose of this paper is to understand the character of activities performed by project managers (PMs) in the early phases of product development in an interorganizational…

Abstract

Purpose

The purpose of this paper is to understand the character of activities performed by project managers (PMs) in the early phases of product development in an interorganizational, multi‐project setting. The aim is to contribute to the extant literature on boundary work in projects by providing a typology of boundary activities and by presenting a conceptual model in which the relationship between these boundary activities is established.

Design/methodology/approach

This study is based on an explorative, in‐depth case study of a multi‐project setting where PMs assigned to three projects developed new products while simultaneously competing and collaborating. Each project's concept phase was followed by participative observations and ongoing interviews over a 15‐week period at two sites and in two countries.

Findings

It is understood that PMs in organizations collaborate and perform balancing activities. These balancing activities are part of a refinement process, which is created through three intertwined dimensions of boundary activities: administrative, sharing, and tuning. These, in turn, are constructed through complementary micro activities. These micro activities are politically colored and do not necessarily follow a prescribed and orderly path; instead, they are situation contingent and iterative in their character.

Research limitations/implications

The character of boundary activities in coopetitive project settings should be further studied to better understand the early phases of product development.

Practical implications

The political dimension of product development activities in the early phases of product development should be acknowledged. By acknowledging the presence of politics, PMs will be more prepared to deal with the complexity and ambiguity that follows when trying to collaborate and compete simultaneously.

Originality/value

This paper takes a practice perspective and focuses on what people do in interorganizational new product development in situations characterised by coopetition.

Details

International Journal of Managing Projects in Business, vol. 5 no. 1
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 15 August 2017

Chitra Dey and Ganesh M.P.

The purpose of this paper is an examination of the literature on team boundary activity to trace how team boundary activity has evolved as a construct and examine the dimensions…

Abstract

Purpose

The purpose of this paper is an examination of the literature on team boundary activity to trace how team boundary activity has evolved as a construct and examine the dimensions of team boundary activity and their relationships. It highlights the need for a deeper examination of the dimensions of buffering and reinforcement, and why buffering and reinforcement are required. It presents the case of why it is important to study this topic and maps out areas for future research.

Design/methodology/approach

The paper reviews conceptual and empirical papers published on team boundary activity in reputed journals between the years 1984 and 2016.

Findings

The focus of research in team boundary activity has been on external interactions of the team (boundary spanning), and very few papers have studied the activities through which the team defines and defends its borders (boundary strengthening). These boundary-strengthening activities can be equally important for innovation and learning in externally dependent teams. Further, there is a need to clearly distinguish these constructs from other variables like team identification. Another area that has here-to not been researched is the relationships between the dimensions of team boundary activity. Last, there is a need to consider a wider range of antecedents, outcomes and moderators of team boundary activity.

Research limitations/implications

This paper is based on past empirical and conceptual papers, identified using search terms such as team boundary activity, team boundary spanning and external communication. Other related areas can also be explored for identifying variables of interest.

Originality/value

As opposed to previous reviews which focused mainly on team boundary spanning, this paper considers all dimensions of team boundary activity, with special focus on buffering and reinforcement. It proposes a 2 × 2 framework to explain the effect of boundary-spanning and boundary-strengthening activities on the achievement of team objectives. It examines the cyclical nature of relationship between team boundary activity and team performance. It highlights measurement issues in the area of team boundary activity.

Details

Team Performance Management: An International Journal, vol. 23 no. 5/6
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 8 February 2016

Anne Algers, Berner Lindström and Lars Svensson

More collaborative and open learning models are suggested as part of the paradigm shift in the way knowledge is produced, distributed, and used. The purpose of this paper is to…

Abstract

Purpose

More collaborative and open learning models are suggested as part of the paradigm shift in the way knowledge is produced, distributed, and used. The purpose of this paper is to explore a work-based learning (WBL) model, based on systemic negotiations between actors from the three parties: the academy, the industry, and the students. The purpose is to investigate how teachers, supervisors, and students value negotiated WBL as a boundary activity and to enhance the understanding of the learning potential at the boundary.

Design/methodology/approach

Activity theory is used as a lens to analyse the results from a survey to the three stakeholder groups and interviews of students. The four learning mechanisms are used to explore learning at the boundary between the two activity systems.

Findings

Diversity and mobility in education and work addressed by the notion of boundary crossing are associated with both challenges and a learning potential. There is a constant dynamic between structure and agency, where structure, the negotiated model, influence the individual agency. When gradually removing scaffolding students can as boundary crossers engage behaviourally, emotionally, and cognitively and have agency to handle contradictions at a local level. However, they did not seem to prioritise both systems equally but instead they were gradually socialised into the activity system of the industry.

Originality/value

When WBL is framed by a negotiated partnership it can manage and customise inherent conflicts of interest and enhance individual learning opportunities at the boundary and can be conceptualised as an open learning practice.

Details

Higher Education, Skills and Work-Based Learning, vol. 6 no. 1
Type: Research Article
ISSN: 2042-3896

Keywords

Book part
Publication date: 17 August 2017

Kristin B. Munksgaard, Per Ingvar Olsen and Frans Prenkert

Boundary setting is identified as an important and highly useful factor, both in management practice and in dealing with phenomena in management research. It has significant…

Abstract

Boundary setting is identified as an important and highly useful factor, both in management practice and in dealing with phenomena in management research. It has significant implications for how circumstances and phenomena will be analysed and interpreted. Change – moving or change in nature – is a key factor in all attempts to strategise and economise. The authors argue that boundary setting is critical in analysing and interpreting business problems, both in the practice of management and in business research. The nature and function of boundaries vary. It can be exemplified with two archetypes of organisation – the integrated hierarchy and the connected company. In the first, the basic principle for boundary setting is buffering to protect the company from external variations. In the second type, it is bridging – connecting the company with specific changing factors. One important consequence is that when analysing and handling boundaries, both location and permeability become the central aspects to consider.

Details

No Business is an Island
Type: Book
ISBN: 978-1-78714-550-4

Keywords

Article
Publication date: 18 March 2022

Martin Norlyk Jørgensen, Chris Ellegaard and Hanne Kragh

Boundary spanners link their internal organization with its external environment. In the present research, the authors study supply managers who build a bridge between a large…

Abstract

Purpose

Boundary spanners link their internal organization with its external environment. In the present research, the authors study supply managers who build a bridge between a large original equipment manufacturer (OEM) and its network of suppliers. The purpose of this paper is to explore how boundary spanners mediate between internal (buyer) and external (supplier) managers in supplier development (SD) initiatives.

Design/methodology/approach

This paper adopts a qualitative case method to study an OEM pursuing multiple SD initiatives with multiple suppliers simultaneously. Data consist of interviews and non-participant observations conducted over a period of 14 months.

Findings

The findings of this paper highlight the mediation tasks that emerge at the organizational interface in advanced SD undertakings. Based on the analysis, this paper demonstrates how the nature of three core boundary-spanning activities, information mediation, reaching compromises and strategic communication, differ in four general SD conditions.

Research limitations/implications

The present paper advances the understanding of individual-level buyer–supplier tensions in SD. It makes a theoretical contribution that sits in the intersection between boundary spanning and SD.

Practical implications

This paper increases managers’ knowledge of a range of required SD mediation activities and provides an overview of where they unfold.

Originality/value

This paper breaks new ground by creating knowledge that extends beyond four dominant trends in SD research: SD as organizational-level behavior, SD as a generic set of activities, SD as a single performance improvement area and SD as a dyadic management task.

Details

Supply Chain Management: An International Journal, vol. 28 no. 3
Type: Research Article
ISSN: 1359-8546

Keywords

Open Access
Article
Publication date: 13 January 2022

Carla Oonk, Judith Gulikers, Perry den Brok and Martin Mulder

Sustainable development requires multiple stakeholders to work and learn across practices, in other words, it requires boundary crossing competence. To prepare students for their…

3115

Abstract

Purpose

Sustainable development requires multiple stakeholders to work and learn across practices, in other words, it requires boundary crossing competence. To prepare students for their future sustainability professions, higher education should facilitate the development of boundary crossing competence in its curricula. This study aims to confirm whether boundary crossing learning can be stimulated by workshop-based support in multi-stakeholder projects.

Design/methodology/approach

This quasi-experimental intervention study (N = 122) investigates the effect of a series of supporting workshops on students’ boundary crossing learning in multi-stakeholder projects. The workshops allowed students to adopt four learning mechanisms (identification, coordination, reflection and transformation) theorised to stimulate learning across boundaries between practices. Students followed zero, one, or two workshops. By analysing the student learning reports, the study examines the effect of the workshop intervention on students’ self-efficacy for stakeholder collaboration, the number of reported student-stakeholder collaborative activities and the reported boundary crossing learning mechanisms.

Findings

The results show that a series of two workshops increase the number of reported collaborative activities and activates the students’ boundary crossing learning in terms of reflection and transformation.

Research limitations/implications

These findings support the evidence-based design of multi-stakeholder learning environments for sustainable development and contribute to the body of knowledge regarding learning across practices.

Originality/value

Boundary crossing competence receives increasing attention as an asset for sustainable development. The added value of this study lies in its confirmation that the boundary crossing theory can be translated into directed educational support that can stimulate students’ boundary crossing learning.

Details

International Journal of Sustainability in Higher Education, vol. 23 no. 8
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 7 November 2016

Raffaele Fiorentino

The purpose of this paper is to advance a firm boundary perspective of operations strategy linking strategic management and business process management.

4294

Abstract

Purpose

The purpose of this paper is to advance a firm boundary perspective of operations strategy linking strategic management and business process management.

Design/methodology/approach

Relevant operations strategy, business process management and boundary perspective literature is reviewed and critically assessed in order to advance a firm boundary-based approach to operations strategy. Within this perspective, a multi-disciplinary and cross-functional framework is provided with the objective of supporting the process of operations strategy formulation and implementation.

Findings

The boundary perspective has the potential to inform a wide range of operations strategies. Strategic management of operations should be increasingly based on boundary operations. The proposed framework clarifies that the adoption of a spanning boundary perspective should improve the operations strategy process and content.

Practical implications

This paper offers implications of interest to managers, noting that the adoption of a new perspective in operations strategy should contribute to innovation in operations strategy development and implementation. Specifically, the framework suggests models and tools useful to support the spanning boundary perspective.

Originality/value

This paper allows operations and process management scholars to focus on key phenomena, such as boundary management. At the same time, the framework responds to the needs of managers who are engaged in operations management for a new perspective that can assist in the strategic management of operations.

Details

Business Process Management Journal, vol. 22 no. 6
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 19 July 2011

Anu Kajamaa

The aim of this article is to examine whether the boundary between the separate worlds of evaluation and frontline work in a hospital can be overcome. The study provides an…

Abstract

Purpose

The aim of this article is to examine whether the boundary between the separate worlds of evaluation and frontline work in a hospital can be overcome. The study provides an example of a rare, innovative creation process of an assessment tool in which the tool users and the tool producer participated. The article aims to widen the understanding of employee initiated organizational change efforts, co‐creation of boundary objects and organizational boundary breaking, which may lead to expansive learning.

Design/methodology/approach

The article takes an activity‐theoretical approach to organizational boundaries, viewing them as tension‐laden triggers for learning and change. The analysis of expansive learning actions is based on longitudinal ethnographic field data on a collaboration effort between nurses and evaluation professionals in a Finnish hospital.

Findings

The collaboration effort between two organizational worlds led to boundary breaking. Initially, expansive learning actions were taken, but then obstacles started to emerge, and the collaboration between the two worlds was not sustained. To be sustainable, the collaboration would have required both a shared assessment tool (i.e. a boundary object) and management support. In this case the latter was missing.

Originality/value

The study analyzes a solid boundary, which delimited organizational learning and development. Rather than boundary crossing, as understood in the current literature, the challenging collaboration effort took the shape of conflictual boundary breaking. The study contributes to the literature on organizational boundaries and learning and has implications on management of employee initiated change efforts, collective tool creation processes and development of quality work in the public sector.

Details

The Learning Organization, vol. 18 no. 5
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 2 October 2009

Barbara Plester

This paper aims to present exploratory, empirical data from an ethnographic study into workplace humour and fun. It explores the notion that workplace humour and fun are…

10038

Abstract

Purpose

This paper aims to present exploratory, empirical data from an ethnographic study into workplace humour and fun. It explores the notion that workplace humour and fun are influenced by the creation of boundaries that either enable or constrain activities.

Design/methodology/approach

Qualitative data were gathered from four New Zealand companies within different industries. Mixed methods were used and included semi‐structured interviews, participant observation and document collection.

Findings

The findings suggest that organisational culture is influential in boundary creation. In three formal companies, boundaries for humour and fun activities were narrower, and this constrained humour activities. In an informal company, wider boundaries resulted in humour activities that were unrestrained which created an unusual and idiosyncratic company identity.

Research limitations/implications

It would be useful to replicate this exploratory research in different workplace sectors and environments.

Originality/value

Boundaries constructed through social processes are assuming greater importance in modern organisations. However, research has not investigated boundaries around workplace humour and fun. Understanding boundaries may assist work groups when creating (and promoting) fun. This original research considers both managerial and employee concerns, and findings extend theory on workplace fun and humour.

Details

Employee Relations, vol. 31 no. 6
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 13 September 2011

Thommie Burström

The purpose of this paper is to describe and to summarize a PhD thesis that contributes to the understanding of how boundaries are organized in early phases of new product…

Abstract

Purpose

The purpose of this paper is to describe and to summarize a PhD thesis that contributes to the understanding of how boundaries are organized in early phases of new product development. The thesis explores the reality of project member's attempts to create a shared vehicle platform. The author also reports his PhD “journey”.

Design/methodology/approach

Research reported here is based on a qualitative study through combinations of interviews, observations, and document studies. Data were gathered during three months at two different sites in two different countries. A practice approach was implemented where the daily work activities of project members were studied.

Findings

It was concluded that organizing of boundaries should be understood as being affected by tensions and characterized by iterations that cross all types of organizational boundaries. The theory of Concurrent Boundary Enactment is therefore proposed as an answer to how the organizing of boundaries should be understood.

Research limitations/implications

The study shows how project members in parallel organize technologies, structural units, and work processes. Thus, the study focuses on the complexity of organizing boundaries. There is a need to perform more of this type of practice‐based, high complexity studies so that more profound organizing patterns can be understood.

Practical implications

Actors in projects are closely attached to brands' core values. This core value attachment should be seen as both at strength and a weakness. It is seen as strength because core value attachment calls for compassion and dedication. It is seen as weakness since this type of attachment also makes it difficult to create synergies between brands. Therefore, brand managers should try to find least common nominators that bring together dispersed brand value statements.

Originality/value

By studying multiple boundaries between functions, projects, projects and the permanent organization, projects and steering committees, projects and external organizations, it has been possible to illustrate the everyday complexity which follows by creating a shared vehicle platform between two organizations that compete and collaborate at the same time. Earlier research studies usually only concern one of the boundaries.

Details

International Journal of Managing Projects in Business, vol. 4 no. 4
Type: Research Article
ISSN: 1753-8378

Keywords

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