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1 – 10 of 12
Article
Publication date: 1 April 2004

Baird K. Brightman

A failed management relationship is a primary cause of poor performance, work dissatisfaction and loss of talent as well as other organizational ills. Dramatic improvement in…

2699

Abstract

A failed management relationship is a primary cause of poor performance, work dissatisfaction and loss of talent as well as other organizational ills. Dramatic improvement in management quality, with its associated operational and financial benefits, requires an accurate understanding of the core drivers of management failure. This article reviews seven of the prime culprits in this organizational drama, accompanied by prescriptions for improvement.

Details

Journal of Business Strategy, vol. 25 no. 2
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 October 2000

Baird K. Brightman

To improve organization performance and service quality, managers will want to pay attention to the major drivers of professional satisfaction and effectiveness. By providing…

1735

Abstract

To improve organization performance and service quality, managers will want to pay attention to the major drivers of professional satisfaction and effectiveness. By providing focused professional assessment and self‐management programs throughout an organization, managers can make a balanced investment in the satisfaction of their employees and customers.

Details

Managing Service Quality: An International Journal, vol. 10 no. 5
Type: Research Article
ISSN: 0960-4529

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Article
Publication date: 1 September 2001

Baird K. Brightman and John W. Moran

Presents a schedule for the alignment of personal needs and priorities with organizational needs and priorities. By considering leadership, coaching, corporate citizenship, change…

4784

Abstract

Presents a schedule for the alignment of personal needs and priorities with organizational needs and priorities. By considering leadership, coaching, corporate citizenship, change management, efficiency, team working, customer focus, and decision making, individuals can compile an action plan for professional and organizational change, ensuring that one is not at the expense of the other. Features a number of models to encourage reflection and discussion as well as assessment instruments to aid immediate practical development.

Details

Career Development International, vol. 6 no. 5
Type: Research Article
ISSN: 1362-0436

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Article
Publication date: 1 April 2001

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/13665620010316226. When citing the…

14524

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/13665620010316226. When citing the article, please cite: John W. Moran, Baird K. Brightman, (2000), “Leading organizational change”, Journal of Workplace Learning, Vol. 12 Iss: 2, pp. 66 - 74.

Details

Career Development International, vol. 6 no. 2
Type: Research Article
ISSN: 1362-0436

Content available
Article
Publication date: 1 December 2003

Baird K. Brightman

251

Abstract

Details

Measuring Business Excellence, vol. 7 no. 4
Type: Research Article
ISSN: 1368-3047

Article
Publication date: 13 February 2007

Baird Brightman

This article aims to provide a focused cost‐effective method for triaging physicians into appropriate non‐clinical roles to benefit both doctors and healthcare organizations.

1440

Abstract

Purpose

This article aims to provide a focused cost‐effective method for triaging physicians into appropriate non‐clinical roles to benefit both doctors and healthcare organizations.

Design/methodology/approach

Reviews a validated career‐planning process and customize it for medical talent management.

Findings

A structured career assessment can differentiate between different physician work styles and direct medical talent into best‐fit positions. This allows healthcare organizations to create a more finely tuned career ladder than the familiar “in or out” binary choice.

Practical implications

Healthcare organizations can invest in cost‐effective processes for the optimal utilization of their medical talent.

Originality/value

Provides a new use for a well‐validated career assessment and planning system. The actual value of this approach should be studied using best‐practices in ROI research.

Details

Leadership in Health Services, vol. 20 no. 1
Type: Research Article
ISSN: 1751-1879

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Article
Publication date: 1 February 1998

John W. Moran and Baird K. Brightman

Introduces a change model as a tool to help change leaders and agents to understand why resistance to change occurs and to suggest some ways to reduce resistance. Suggests four…

4372

Abstract

Introduces a change model as a tool to help change leaders and agents to understand why resistance to change occurs and to suggest some ways to reduce resistance. Suggests four change levers, i.e. beliefs, skills, values and behaviors as being elements within people which must change in a successful change process and considers ways to achieve this.

Details

The TQM Magazine, vol. 10 no. 1
Type: Research Article
ISSN: 0954-478X

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Article
Publication date: 1 March 2000

John W. Moran and Baird K. Brightman

Discusses the shift in focus of change management from change itself to the people facing change and the impact on the most powerful drivers of work behaviour: purpose, identity…

24035

Abstract

Discusses the shift in focus of change management from change itself to the people facing change and the impact on the most powerful drivers of work behaviour: purpose, identity and mastery. Observes that leaders need to align these behaviours with organizational change by explaining the who, what, where, why and how of the change. Describes the change management cycle: understand the current situation, develop a change plan, enlist others to develop critical mass and track and stabilize results. Presents the “TRY” (test, recalibrate, yes) model to help change leaders’ resistance to change and lists what is needed in leaders to increase their ability to manage organizational change effectively.

Details

Journal of Workplace Learning, vol. 12 no. 2
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 1 November 1999

Baird K. Brightman and John W. Moran

Since every organization’s success is built on the participation and good work of its staff, this article advises leaders to view their organization as a country, and frames their…

3002

Abstract

Since every organization’s success is built on the participation and good work of its staff, this article advises leaders to view their organization as a country, and frames their primary management challenge as creating “organizational citizenship”, defined as a voluntary consistent commitment to the goals, methods, and ultimate success of the organization. Most leadership strategies are designed to create specific business results; their effectiveness will depend on the creation of a culture of patriotism throughout the organization.

Details

Management Decision, vol. 37 no. 9
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 1 December 2004

In their seminal study In Search of Excellence Tom Peters and Robert Waterman identified four basic human needs in organizations: meaning; an element of control; positive…

Abstract

In their seminal study In Search of Excellence Tom Peters and Robert Waterman identified four basic human needs in organizations: meaning; an element of control; positive reinforcement; and the need for actions to shape beliefs and not the other way round. The nature of organizations means managers’ personal styles determine how well employees feel these needs are met. The number of unfair dismissal cases involving complaints about a manager’s behavior not only underlines how important good management is but also how easy it is to get it wrong. A new US study highlights seven areas in which organizations can help managers be the best they can be.

Details

Strategic Direction, vol. 20 no. 11
Type: Research Article
ISSN: 0258-0543

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1 – 10 of 12