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Article
Publication date: 20 October 2021

Ashish Dwivedi, Vipulesh Shardeo and Anchal Patil

The governments of different nations implemented various policy measures in response to the COVID-19 outbreak. These policy measures had a negative impact towards freight…

Abstract

Purpose

The governments of different nations implemented various policy measures in response to the COVID-19 outbreak. These policy measures had a negative impact towards freight transportation. Further, the shock and ripple effect on the other supply chain complicates the recovery process of freight transportation. The transformation of freight transportation in the post-COVID-19 world was reported to be unsustainable. Thus, emerged the requirement to formulate the recovery measures in the context of freight transportation. This study aims to identify and model the recovery measures for sustainable freight transportation (SFT).

Design/methodology/approach

In this study, 13 critical recovery measures are established from the literature and finalized with the help of an expert panel. An integrated Grey Decision-Making trial and evaluation laboratory is used to prioritize and establish the cause-effect relationships among the identified critical recovery measures. Further, sensitivity analysis is performed to ensure the robustness of the proposed model.

Findings

The present study reflects that Efficient traffic management (M13), sustainability focused policies (M2), sensitization of stakeholders (M10), financial support (M9) and adoption of 4 R practices (M12) are the top five critical recovery measures for SFT. The results highlight that the transport sector needs to retain the learning from the COVID-19 period to operate under low workforce availability. Further, the emerging economies are suggested to promote local manufacturing to reduce the lead time and risk of unavailability. The study findings reflect that attaining sustainability without considering the social dimension of sustainability is impossible. Also, the results shed light on the controllable and uncontrollable recovery measures.

Originality/value

The findings from the study would assist policymakers and practitioners in re-formulating the recovery measures for freight transportation considering the aspect of sustainability.

Details

Journal of Asia Business Studies, vol. 16 no. 3
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 24 June 2024

Anchal Patil, Shefali Srivastava, Sanjoy Kumar Paul and Ashish Dwivedi

Production systems occupy geographically dispersed organizations with limited visibility and transparency. Such limitations create operational inefficiencies across the Supply…

Abstract

Purpose

Production systems occupy geographically dispersed organizations with limited visibility and transparency. Such limitations create operational inefficiencies across the Supply Chain (SC). Recently, researchers have started exploring applications of Digital Twins Technology (DTT) to improve SC operations. In this context, there is a need to provide comprehensive theoretical knowledge and frameworks to help stakeholders understand the adoption of DTT. This study aims to fulfill the research gap by empirically investigating DTT readiness to enable transparency in SC.

Design/methodology/approach

A comprehensive literature survey was conducted to develop a theoretical model related to Supply Chain Transparency (SCT) and DTT readiness. Then, a questionnaire was developed based on the proposed theoretical model, and data was collected from Indian manufacturers. The data was analyzed using Confirmatory Factor Analysis (CFA) and Structural Equation Modelling (SEM) to confirm the proposed relationships.

Findings

The findings from the study confirmed a positive relationship between DTT implementation and SCT. This study reported that data readiness, perceived values and benefits of DTT, and organizational readiness and leadership support influence DTT readiness and further lead to SCT.

Originality/value

This study contributes to the literature and knowledge by uniquely mapping and validating various interactions between DTT readiness and sustainable SC performance.

Details

Industrial Management & Data Systems, vol. 124 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 3 November 2021

Ajay Jha, Rohit Sindhwani, Ashish Dwivedi and Venkataramanaiah Saddikuti

The purpose of this study is to identify important criteria for sustainable recovery of digital entrepreneurship from distress situation using shared resources. During pandemic…

Abstract

Purpose

The purpose of this study is to identify important criteria for sustainable recovery of digital entrepreneurship from distress situation using shared resources. During pandemic disruption, the importance of sharing economy in managing business efficiency is reflected through this research.

Design/methodology/approach

The present study advances the knowledge on shared resources in business by integrating case study approach with multi criteria decision-making (MCDM) model. A fuzzy analytic hierarchy process approach is adopted to compute criteria weights, and a fuzzy technique for order performance by similarity to ideal solution (TOPSIS) technique is used to rank the sharing economy entrepreneurial ventures during COVID-19 pandemic in the context of emerging economy.

Findings

The present study identified five most important enablers (technological innovation, technology expertise, convergence of virtual and physical spaces, collaboration rather than competition, and benefits to underserved groups through transparency) for sustainable recovery of sharing economy ventures in emerging economy. For example, the study highlights online tutoring through shared intellect as the most sought after sharing economy venture during pandemic disruption, which fulfills the identified enablers.

Practical implications

The proposed framework provides an accurate decision support tool to rank the various identified potential enablers of sharing economy during disruptions. Further, the approach is practically relevant to sharing economy entrepreneurs in selecting the best approach to recover sustainability during pandemic.

Originality/value

The study is unique in addressing the need of sustainability for digital ventures via sharing economy approach in emerging economy (India). To develop a conceptual framework, the present study incorporates a case based approach together with the hybrid MCDM model. Further, the extant literature on disruptions is enhanced by prioritizing the enablers for sharing economy during pandemic.

Details

Journal of Asia Business Studies, vol. 16 no. 3
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 18 March 2024

Yash Daultani, Ashish Dwivedi, Saurabh Pratap and Akshay Sharma

Natural disasters cause serious operational risks and disruptions, which further impact the food supply in and around the disaster-impacted area. Resilient functions in the supply…

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Abstract

Purpose

Natural disasters cause serious operational risks and disruptions, which further impact the food supply in and around the disaster-impacted area. Resilient functions in the supply chain are required to absorb the impact of resultant disruptions in perishable food supply chains (FSC). The present study identifies specific resilient functions to overcome the problems created by natural disasters in the FSC context.

Design/methodology/approach

The quality function deployment (QFD) method is utilized for identifying these relations. Further, fuzzy term sets and the analytical hierarchy process (AHP) are used to prioritize the identified problems. The results obtained are employed to construct a QFD matrix with the solutions, followed by the technique for order of preference by similarity to the ideal solution (TOPSIS) on the house of quality (HOQ) matrix between the identified problems and functions.

Findings

The results from the study reflect that the shortage of employees in affected areas is the major problem caused by a natural disaster, followed by the food movement problem. The results from the analysis matrix conclude that information sharing should be kept at the highest priority by policymakers to build and increase resilient functions and sustainable crisis management in a perishable FSC network.

Originality/value

The study suggests practical implications for managing a FSC crisis during a natural disaster. The unique contribution of this research lies in finding the correlation and importance ranking among different resilience functions, which is crucial for managing a FSC crisis during a natural disaster.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 1 April 2021

Saurabh Pratap, Yash Daultani, Ashish Dwivedi and Fuli Zhou

E-commerce refers to the facilitation and delivery of goods and services to the customers employing an electronic arrangement. For an e-commerce firm, the customer service level…

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Abstract

Purpose

E-commerce refers to the facilitation and delivery of goods and services to the customers employing an electronic arrangement. For an e-commerce firm, the customer service level provided by its suppliers can make or break the firm. The purpose of this research is to help e-commerce enterprises in addressing the vast challenge of complex supplier selection and evaluation process that must be performed vigilantly.

Design/methodology/approach

The present study utilizes a three-pronged approach that integrates supplier management practices with the operational business practices of an e-commerce enterprise. In the first step, key performance factors for e-commerce capable suppliers are identified through an expert opinion and existing supplier management literature. Further, Data Envelopment Analysis (DEA) is employed to obtain the efficiency score for each supplier that enables their ranking on various performance parameters. Lastly, the suppliers are classified into different categories based on their performance and efficiency.

Findings

Under the proposed classification scheme, top five suppliers, i.e. supplier 1, 7, 9, 11 and 17 are categorized as HE (High Performance and Efficient). It is suggested that e-commerce enterprises must build long-term relationship with the identified top performing suppliers. The study also provides real insights into supplier's performance on a number of objective criteria. Further, the present study enhances the overall performance and productivity of an e-commerce firm by achieving input cost minimization and output quality maximization, simultaneously.

Research limitations/implications

The results are valid for e-commerce enterprises in general. However, the present DEA model can be further evolved when applied in case of any particular e-commerce enterprise depending upon the internal capabilities of that firm. The nuances related to a firm's own supply capability development can be further explored by practitioners and researchers.

Practical implications

The proposed approach is expected to motivate decision-makers to consider using more sophisticated approached like DEA in supplier evaluation processes. Also, as a benchmarking technique, the proposed supplier classification approach is expected to be highly useful for practitioners in real-life settings.

Originality/value

The novel contribution of this study includes the supplier evaluation, ranking and classification for e-commerce enterprises based on the real-life data. The insights would help the practitioners to formulate novel strategies for appropriately investing in supplier relationships.

Details

Benchmarking: An International Journal, vol. 29 no. 1
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 10 January 2022

Ashish Dwivedi, Jitender Madaan, Ernesto D.R. Santibanez Gonzalez and Md. Abdul Moktadir

The execution of product recovery strategies and the definition of an adequate system to manage its performance are crucial to move toward the employment of a successful circular…

Abstract

Purpose

The execution of product recovery strategies and the definition of an adequate system to manage its performance are crucial to move toward the employment of a successful circular economy (CE) concept. Defining strategies for the efficient management of product recovery requires product data that is difficult to obtain, making it harder to handle. However, efficient product recovery management can play a key role in shifting companies from a linear economy model to a more sustainable CE model, providing economic benefits and increasing customer satisfaction by recovering and adding value to the discarded product. Therefore, this study aims to provide better models to support decision-making and to evaluate product recovery performance.

Design/methodology/approach

The present study highlights a comprehensive two-stage decision approach to identify and examine the relevant key performance indicators (KPIs) for performance improvement of an information facilitated product recovery system (IFPRS) in a CE context. In the first phase, a structural equation modeling (SEM) methodology is adopted to categorize the KPIs by employing exploratory factor analysis and measurement of the model fit is obtained using the confirmatory factor analysis. Further, in the second phase, the KPIs are ranked and prioritized on the basis of expert’s recommendations adopting fuzzy-technique for order of preference by similarity to ideal solution (FTOPSIS).

Findings

Empirical investigation is conducted by compiling data from an association of six decision-makers (DMs) and two DMs from a respective prospect. The results highlight that “Technology Capacity” is ranked as the highest and is the most prominent KPI for successful employment of IFPRS practices. The results of the study would benefit policy makers and company directors in the selection of KPIs based on their importance in a context of high competition and greater pressure to adopt sustainable practices in the management of their companies.

Originality/value

As far as the authors know, no study has been performed till date to identify and construct a structural KPIs model for IFPRS performance improvement in the context of CE. The paper, therefore, proposes a two-phase SEM-TOPSIS technique to measure the impact of KPIs which is a new integration in the existing literature. The results of the study would benefit policy makers and company directors in the selection of KPIs based on their importance in a context of high competition and greater pressure to adopt sustainable practices in managing their organizations.

Details

Management Decision, vol. 60 no. 7
Type: Research Article
ISSN: 0025-1747

Keywords

Open Access
Article
Publication date: 13 November 2020

Ashish Dwivedi, Ajay Jha, Dhirendra Prajapati, Nenavath Sreenu and Saurabh Pratap

Due to unceasing declination in environment, sustainable agro-food supply chains have become a topic of concern to business, government organizations and customers. The purpose of…

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Abstract

Purpose

Due to unceasing declination in environment, sustainable agro-food supply chains have become a topic of concern to business, government organizations and customers. The purpose of this study is to examine a problem associated with sustainable network design in context of Indian agro-food grain supply chain.

Design/methodology/approach

A mixed integer nonlinear programming (MINLP) model is suggested to apprehend the major complications related with two-echelon food grain supply chain along with sustainability aspects (carbon emissions). Genetic algorithm (GA) and quantum-based genetic algorithm (Q-GA), two meta-heuristic algorithms and LINGO 18 (traditional approach) are employed to establish the vehicle allocation and selection of orders set.

Findings

The model minimizes the total transportation cost and carbon emission tax in gathering food grains from farmers to the hubs and later to the selected demand points (warehouses). The simulated data are adopted to test and validate the suggested model. The computational experiments concede that the performance of LINGO is superior than meta-heuristic algorithms (GA and Q-GA) in terms of solution obtained, but there is trade-off with respect to computational time.

Research limitations/implications

In literature, inadequate study has been perceived on defining environmental sustainable issues connected with agro-food supply chain from farmer to final distribution centers. A MINLP model has been formulated as practical scenario for central part of India that captures all the major complexities to make the system more efficient. This study is regulated to agro-food Indian industries.

Originality/value

The suggested network design problem is an innovative approach to design distribution systems from farmers to the hubs and later to the selected warehouses. This study considerably assists the organizations to design their distribution network more efficiently.

Details

Modern Supply Chain Research and Applications, vol. 2 no. 3
Type: Research Article
ISSN: 2631-3871

Keywords

Article
Publication date: 9 November 2021

Anchal Patil, Jitender Madaan, Vipulesh Shardeo, Parikshit Charan and Ashish Dwivedi

Pharmaceutical donations are a practical approach to increase medicine availability during disasters such as disease outbreaks. However, often donated pharmaceuticals are…

Abstract

Purpose

Pharmaceutical donations are a practical approach to increase medicine availability during disasters such as disease outbreaks. However, often donated pharmaceuticals are inappropriate and unsuitable. This convergence of inappropriate pharmaceuticals is a severe operational challenge and results in environmental hazards. This study explores the pharmaceutical supply chains (PSCs) during a disease outbreak to relieve the negative impact of the material convergence problem (MCP).

Design/methodology/approach

This study adopts a situation-actors-process learning-action-performance (SAP-LAP) linkage framework to understand the PSC dynamics. The problem-solving component of the SAP-LAP analysis provides the strategies catering to MCP. The findings from the SAP-LAP helped to develop the causal loop diagram (CLD). This study conducts several experiments on the proposed strategies by integrating CLD into a stock and flow diagram. Later, a disease outbreak case study accessed the pharmaceutical donations effect on PSC performance.

Findings

The study synthesises and evaluates propositions and strategies to incorporate circular economy (CE) principles in PSC. This study proposed two strategies; one to sort and supply and the other to sort, supply and resell. The reuse policy improves humanitarian organisations' finances in the simulation study. This study verified the operational improvement of PSC by reducing the transport and storage burden due to MCP.

Originality/value

This study comprehensively approaches the issue of drug donation and uniquely produced several propositions for incorporating a CE perspective in PSC. The study also proposed a unique simulation approach to model the donation arrivals in response to a disease outbreak using susceptible, exposed, infectious and recovered modelling.

Details

The International Journal of Logistics Management, vol. 33 no. 3
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 11 December 2020

Anchal Patil, Vipulesh Shardeo, Ashish Dwivedi and Jitender Madaan

Block chain technology (BCT) has emerged as a promising solution for the co-ordination and aid mechanism issues in the context of humanitarian supply chain (HSC). However…

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Abstract

Purpose

Block chain technology (BCT) has emerged as a promising solution for the co-ordination and aid mechanism issues in the context of humanitarian supply chain (HSC). However, implementation of BCT in HSC discerns several barriers. Therefore, the purpose of this study is to identify and model the block chain implementation barriers in the context of HSC.

Design/methodology/approach

In the present study, 14 potential barriers to BCT adoption in HSC have been identified through literature survey. The survey comprises white papers, pilot studies, conference proceedings and journal articles. Further, the identified barriers were finalised in consultation with a team of experts. The team comprised experienced stakeholders working in the humanitarian domain and BCT development. The barriers were categorised into four (technological, organisational, exogenous and economic) perspectives adopting the kappa statistics. Further, the barriers were prioritised using fuzzy best worst method (FBWM) approach. Later, sensitivity analysis was performed to check the robustness and viability of the model.

Findings

The findings from the study indicate that the barriers, such as “data privacy, ownership, and security issues” (B1), “funding issues and cost complexity” (B3) and “technological complexities” (B8), are relatively more influential. The HSC stakeholders and BCT developers are required to identify the safety mechanism against the misuse of victim’s data. The funding issues and technological complexities are interrelated and need synergetic cooperation between blockchain developers, donors, humanitarian organisations (HOs) and other HSC stakeholders. Further, “lack of awareness and understanding among stakeholders” (B6) and “interoperability, collaboration and cross-pollination among HOs” (B5) were identified as least influential barriers to BCT adoption in HSC.

Research limitations/implications

In literature, limited study has been observed on determining barriers to BCT implementation. A more systematic method and statistical confirmation is necessary to establish further new confronting barriers. This study is limited to Indian context.

Originality/value

To the best of the authors’ knowledge, this study is first of its kind to use an FBWM approach for prioritising the barriers to BCT adoption in the context of HSC. The study provides potential barriers to BCT and categorises them into four different perspectives, along with their degree of influence.

Details

Journal of Global Operations and Strategic Sourcing, vol. 14 no. 1
Type: Research Article
ISSN: 2398-5364

Keywords

Open Access
Article
Publication date: 10 July 2020

Ashish Dwivedi, Dindayal Agrawal and Jitender Madaan

Information-facilitated product recovery system (IFPRS) has captivated industry attention and has developed into a matter of consideration among the researchers because of…

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Abstract

Purpose

Information-facilitated product recovery system (IFPRS) has captivated industry attention and has developed into a matter of consideration among the researchers because of enhanced climate concerns, jurisdictive logics and societal liabilities. Although IFPRS implementation has become an essential aspect in manufacturing industries functional in the developed nations, still, limited consideration has been given in the literature to analyze the issues to IFPRS implementation for a circular economy (CE) in emerging and developing nations. Therefore, the objective of this study is to recognize issues to implementing IFPRS for a CE in context of select manufacturing industries in India.

Design/methodology/approach

In this study, 24 potential issues are established from the literature and from suggestions from the experts. The issues are clubbed under five different perspectives of technical, government, organization, policy and knowledge. Further, fuzzy VIKOR technique is applied on the results obtained to prioritize the identified issues. A sensitivity analysis has been carried out to check the robustness of the framework.

Findings

The present study shows that lack of skills and expertise in IFPRS implementation for a CE (I2), deficient capital to implement a CE in IFPRS (I9), inadequate in adopting recent IT technology (I18), feasibility of IFPRS employment for a CE (I6) and no efficient training and program to CE adoption (I21) are the top five potential issues in implementing IFPRS practices for a CE in Indian manufacturing industries.

Research limitations/implications

In literature, limited study has been observed on determining issues to implementation of IFPRS for a CE. A more systematic method and statistical confirmation is necessary to establish further new confronting issues. This study is limited to Indian manufacturing industries.

Originality/value

The main contribution of this study includes identification of issues and later prioritizing them to reflect their severity. This would help the industry practitioners to formulate strategies for handling the issues conveniently.

Details

Modern Supply Chain Research and Applications, vol. 2 no. 4
Type: Research Article
ISSN: 2631-3871

Keywords

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