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Jill Nixon begins by describing a project to exploit new techniques to provide equal access to information services for people with hearing disabilities, comparing the use of Minicoms and videophones. Anne Parker then provides an account of the second Public Library Development Incentive Scheme project, ‘Face to Face’.

The aim of this article is to identify future trends in the education and training of school librarians by examining the demands which will be made on future school librarians and the likely technological and educational developments which will influence these demands. The author will argue that despite present differences in the education of school librarians in the UK, Canada, Australia and the USA, future demands will mean that the objectives of future education will have to be common, even if the methods remain dissimilar. In terms of training, it will be argued that there exists and will continue to exist, a commonality of needs amongst school librarians in the fields of information skills, information technology and curriculum development.

Gateshead MBC's Libraries and Arts Service has developed new services and participated in a range of innovative projects with the aim of improving access to services for all the members of the local community. Much experience has been gained during this time and this has been incorporated into subsequent projects. This article aims to give an overview of the initiatives with which Gateshead has been involved, and planned developments for the future.

This paper aims to serve as an introduction to the scholarly study of L.M. Montgomery through a selection of annotated resources.

Items were located using library catalogs, databases, academic reviews, bibliographies, and online searches. Items were evaluated through inspection and consulting academic reviews.

The body of academic resources and scholarship on Montgomery studies continues to expand. Resources can be found in the form of print bibliographies, biographies, databases, collected essays, edited papers, monographs, periodicals, reference works, and web resources.

While other bibliographic lists of works by or about L.M. Montgomery exist, this resource guide provides a starting point for the scholarly study of Montgomery through a selective introduction and explanation of key secondary sources. This guide may also serve as a tool for building academic library collections.

As part of the European Social Fund‐supported Retail Enterprise Network project, which aims to strengthen and support the work of independent retailers and service providers, this paper explores gender‐based differences related to entrepreneurial activities in the UK. The paper looks at differences in motivating factors, personal variables in the make‐up and background of entrepreneurs, as well as in business and structural variables related to the small‐ to medium‐sized enterprises run by men and women. Findings show clear gender‐related differences in terms of educational background, family support and attitudes and ambitions, as well as related to the availability of start‐up capital, networking opportunities and the related maturational variables of turnover, return on investment and growth rates. Discusses current opportunities particular to female entrepreneurs and evaluates the advice and support services specifically targeted at female business owners. This sets the context for developing an agenda for further research and additional demand‐based support measures aimed at this sector in the context of the Retail Enterprise Network.

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.

This paper aims to explore how accrual accounting is translated into new accounting norms and what role change agents have had in that process. The main research question is: How were private sector accounting norms translated within the Norwegian public health sector?

This study uses framing theory to understand how the different actors involved in the translation frame their arguments. The field study considers the specific case of public health care. The main data sources are archival data combined with semi-structured interviews.

The empirical study uses framing theory to show how the Big Four consultants worked as change agents to impose a valuation based on a full accrual accounting logic. The first finding shows that there are two framing processes to valuate fixed assets. The central government has a pragmatic framing trying to get the budget in balance, while the Big Four consultants together with private sector accounting experts have an accrual accounting ideology framing. The second finding shows how the Big Four consultants become a change agent by forming alliances with accounting experts, health enterprises and politicians. These findings point to the need to focus explicitly on the role of change agents as drivers of public sector organizational change and the important role accounting as a tool can have.

The paper is likely to be useful for governments, practitioners and researchers to gain knowledge about the implementation of accrual accounting.

This paper contributes to our understanding of change agent's role in successfully introducing a new accounting logic in the public sector, especially within an inter-organizational setting.

Examines the nature of journalism and the ways of becoming a journalist. Details the development and training available, paying particular attention to the role of the National Council for the Training of Journalists and spelling out the courses available at the University of Central Lancashire. Highlights the characteristics of a good journalist.