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The purpose of this study is to analyze the preferences of potential Japanese cruise ship tourists and identify the factors influencing their participation in cruise ship tourism. In the analysis, preference for cruise ports in East Asia is also examined.

The behavioral model of potential cruiser is developed through a mixed ordered logit approach. The data are collected by means of the stated preference method with the application of a Web-based questionnaire. Multiple answers are collected from each respondent. Hence, panel effects between answers are considered so as to obtain a robust model.

The results show that Nagasaki and Hong Kong ports are preferred, and other domestic ports, namely, Kobe, Kagoshima, and Naha are also relatively popular places to visit. However, potential Japanese cruisers are reluctant to visit two South Korean destinations which are frequently selected as cruise lines by avoiding Cabotage rule. Besides, shorter cruise duration and lower prices increase the possibility of participation in cruise tourism, particularly for working people. Retirees tend to have less interest in cruise tourism. However, Japanese-related services will increase retirees’ intentions to participate in cruise tourism.

This study attempts to analyze potential cruisers’ behavior toward cruise ship tourism in Japan and discusses how to increase the number of cruisers participating in cruise ship tourism. In this vein, repeat behavior should also be analyzed. Repeat behavior contributes to the maintenance and increase in cruisers in Japan.

There is no study on potential cruiser’s behavior analysis in Japan which is the emerging country as cruise market. Thus, the number of potential cruisers is expected to be high. This study reveals that potential cruisers’ preferences on cruise ship services (e.g. duration, price, on board services, etc.), which are separately analysed for working ages and retirees. Besides, preferences on port of calls in East Asian context are revealed. These results are useful for cruise ship industries, especially for cruise lines.

The objective of this study is to develop a set of econometric models for use in forecasting international tourist demand, as represented by the number of tourist visits, from the F.R. Germany and the United Kingdom to their respective major destinations.

The technological progress which has characterised air transport since the end of the Second World War, has resulted in more safety, higher speed and much larger aircraft capacity than before. This has made remote destination areas much more accessible, and the traffic frequency to various countries has increased multifold. The cost element was also affected by such qualitative change, although to a rather limited extent until other factors intervened.

The purpose of this study is to propose a novel super-efficiency DEA model to appraise the relative efficiency of DMUs with zero data and stochastic data. Our model can work with both variable returns to scale (VRS) and constant returns to scale (CRS).

This study proposes a new stochastic super-efficiency DEA (SSDEA) model to assess the performance of airlines with stochastic and zero inputs and outputs.

This paper proposes a new analysis and contribution to the knowledge of efficiency assessment with stochastic super-efficiency DEA model by (1) using input saving and output surplus index for efficient DMUs to get the optimal solution; (2) obtaining efficiency scores from the proposed model that are equivalent to original stochastic super-efficiency model when feasible solutions exist. A case study is given to illustrate the applicability of our proposed model. Also, poor performance reasons are identified to improve the performance of inefficient airlines.

For the first time, a new SSDEA model for ranking DMUs is proposed. The introduced model produces a feasible solution when dealing with zero input or output. This paper applies the input saving and output surplus concept to rectify the infeasibility problem in the stochastic DEA model.

Transnational entrepreneurs (TEs) are individuals that migrate from one country to another, concurrently maintaining business-related linkages with their former country of origin and currently adopted countries and communities. TEs are active social actors who enact networks, ideas, information and practices for the purpose of seeking business opportunities or maintaining businesses within dual-social fields, which, in turn, force them to engage in varied strategies of action to promote their entrepreneurial activities (Drori, Honig & Wright, 2009). This case research focused on the ethic, legal and cultural challenges TE has been facing when operating their business across boards.

The data used in this case were collected from mainly third-parties, including the office de la protection du consommateur; Office of consumer protection (OPC), securities and exchange commission (SEC) reports, news as well as marketing materials posted on public media by Sinorama Corp. and Vacances Sinorama. The authors conducted interviews with former employees of Vacances Sinorama to gain the understanding of the owners and the business challenges faced during the years of operation. The authors also communicated with the OPC through to obtain specific case-related information through the Canadian freedom of information channels. Triangulation of such information from multiple resources had been conducted to validate and support the details described in the case content.

A Chinese immigrant couple migrated to Canada and started Vacances Sinorama Inc. (“Vacances Sinorama”) in 2005. The focus of this case is on the expansion of their travel businesses after 2015. In 2016, they established a financing shell company, Sinorama Corporation (“Sinorama Corp.”), in Florida, USA, which became the holding company to the operation subsidiaries. Born during the 1970s and raised in Mainland China, the owners were culturally traditional and operated the company with the values and norms from their heritage culture. Vacances Sinorama successfully penetrated the local tourism market using Web-based technology and aggressive low-pricing strategies after the scaling-up strategies. However, Vacances Sinorama was operating in the red for several consecutive years (2015–2018). Sinorama Corp. received additional capital of US$4.4m by listing a portion of its shares on the NASDAQ over-the-counter market during 2016 and 2017. Canadian regulators began to investigate its operational and financing activities in 2017. They found a comingling of client and operation funds, which directly violated Canadian consumer protection laws. As a result of these violations, the license for Vacances Sinorama was nonrenewed in August 2018. The majority of owners fought to overturn the regulators’ decision and failed at all levels of appeal, administrative and judicial. This entrepreneurial endeavor ended with Vacances Sinorama declaring bankruptcy in October of 2018.

This multipurpose teaching case aims to assist students from an integrated approach whom are learning about entrepreneurship, international business, business law and business ethics. It is best suited for advanced undergraduate courses in entrepreneurship, business ethics, international business and business law as well as specific teaching modules in MBA courses.

The purpose of this paper is to provide an exploratory case study of mass mainstream tour operators in the Canadian market and evaluate their awareness level of corporate social responsibility (CSR) activities. The research aims to address the structure and ownership of mass Canadian tour operators, how it may influence the adoption of CSR practices, key issues and concerns and awareness level and participation of CSR practices. Although the Canadian outbound leisure mass market is relatively small compared with that of the UK, Canadian travelers are a significant source of tourism to Mexico and the Caribbean islands such as Cuba and the Dominican Republic.

Canadian mass tour operators were contacted through interviews and questionnaires to assess the structure and ownership of mass Canadian tour operators, how it may influence the adoption of CSR practices, key issues and concerns and awareness level and participation of CSR practices. Existing responsible tourism practices in the destinations they operate were also gauged.

CSR is gaining momentum worldwide as companies begin to realize that their stakeholders are demanding accountability that goes beyond shareholders' interests. Subsequently, reporting levels are increasingly being regulated and corporate strategic initiatives focusing on improving their social and environmental responsibility are on the rise. In the case of tour operators, however, initiatives of this nature are preliminary and there is little implementation of CSR practices.

The study examines Canadian mass tourism package tour operators and further research is needed to assess all tour operators (inbound and outbound) to determine whether the level of participation in responsible travel is higher or whether size is an implicating factor. As issues such as climate change and responsible tourism have only started to influence consumer demand in the past few years, the study's findings may be changing. Therefore a further follow‐up study would be beneficial in order to determine any barriers to action.

To date, little research has been done on the tourism industry, and that mainly on hotels. There is a need to understand the structure and contribution of tour operators to the industry and their level of CSR practices and movement towards more responsible tourism.

The success of the low‐cost airlines is for many a real surprise. Regarding two previous models developed by Michael Porter (3 basics strategies and value chain), we will attempt to show that the success of these different companies is a faithful reflection of strategic models set out and perfectly suited to the given context, here that of the air transport field. To “dissect ” the success of this phenomenon of low‐cost airlines, we will base our study, in the first section, on the case of EasyJet. In a given context, the supposed models of the low‐cost companies are a perfect illustration of the application of precise strategic concepts and models. Proof has been provided that low‐cost companies using sustainable value chains can be profitable and move steadily towards strategies of external growth (Ryanair recently acquired Buzz). In the second section, we will present a brief study covering a services marketing logic for Tours airport (France) with a logical diagram application.